182 Team Lead jobs in Australia

We are seeking a highly skilled and experienced Technical Lead to join our IT support team in Sydney. This role is ideal for professionals with experience in providing both on-site and remote technical support. You will play a key role in ensuring seamless IT service delivery and end-user satisfaction across desktops, laptops, mobile devices, and peripherals.
**In this role you will be responsible for:**
+ Incident Management: Resolve hardware, software, and network-related issues efficiently.
+ Request Fulfilment: Install, configure, and upgrade systems, applications, and peripherals.
+ Hardware Lifecycle Management: Manage IMAC activities and asset disposal in compliance with policies.
+ VIP Support: Deliver high-touch support to senior executives and VIP users.
+ Break-Fix Support: Diagnose and repair defective equipment to minimize downtime.
+ Inventory & Asset Management: Maintain accurate asset records and tagging.
+ Cross-Functional Collaboration: Work with network, server, and service desk teams to resolve complex issues.
+ Documentation: Maintain detailed records of issues, resolutions, and processes.
+ Compliance & Security: Ensure adherence to IT security standards, GxP, and audit requirements.
+ Remote Desktop Support: Provide technical assistance remotely using support tools.
+ Training & Knowledge Sharing: Support end-user training and maintain technical documentation.
+ Continuous Improvement: Contribute to the enhancement of IT services and processes.
+ Rotational Shifts: Participate in rotational shifts to ensure 24/7 support coverage.
**To be successful in this role, your skills and experience should include:**
+ Technical Expertise: Windows OS, Networking, Macintosh OS X, Nexthink, Incident Management, ITSM, Remote Desktop Support, Change Lifecycle Management.
+ Tools & Platforms: ServiceNow, Remedy, Active Directory, Microsoft Office Suite.
+ Networking Fundamentals: TCP/IP, DNS, DHCP.
+ Soft Skills: Strong communication and customer service capabilities.
+ Preferred certifications: ITIL Foundation, CompTIA A+, Microsoft MCSA (a plus)
**Benefits**
Joining Cognizant will give you the opportunity to learn and collaborate with some of the most talented people in the industry, while having your finger on the pulse of emerging industry trends and working on the cutting edge of technology in your field of expertise.
We recognize that our people perform at their best when they feel valued as significant contributors and that is why at Cognizant, taking care of our employees is a priority:
+ You can pursue innovative career tracks and opportunities here
+ You can enhance your professional development through education and dedicated training
+ We'll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan for the future.
Please reach out to our friendly and welcoming team today to apply and register your interest for this in office Technical Lead position.
At Cognizant, we engineer modern businesses to improve everyday life because we're dedicated to making a lasting impact. Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at or @cognizant.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

**Department**
Support
**Employment Type**
Full Time
**Location**
AU
**Workplace Type**
Hybrid
**Shape the Future of Work with Eptura**
At Eptura, we're not just another tech company-we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe.
**Job Description**
As the **Technical Lead** , you need to excel at customer service and technology. You are responsible for working with clients, answering support requests by phone, email, and in-app communication channels. We have a hands-on culture and expect you to roll up your sleeves and help tackle any problem that stands in the way of customers' success. To do this, you will learn how to use and configure our software and will also learn about our clients' more complex needs and business processes. You will be expected to use this knowledge to effectively take ownership of advanced support requests and see them through to resolution. While many requests are handled individually, Customer Support is a highly collaborative team, and you will frequently work with and learn from your team members, while also escalating tickets to development teams and others.
**Responsibilities**
+ **Act as a Subject Matter Expert (SME):** Resolve complex configuration, data flow, and performance issues across on-prem and cloud environments,
+ **Gain and Maintain Deep Technical Knowledge:** Develop expertise in system architecture, integrations, and configurations - including LAN-connected devices and Windows-based utility servers.
+ **Network & Infrastructure Troubleshooting:** Analyze packet captures, firewall rules, and port mappings to fix connectivity and deployment gaps.
+ **Resolve Software and Hardware Configuration Issues:** Troubleshoot issues across Windows, Android/iOS platforms, APIs, and backend services.
+ **Lead Application Support Efforts:** Support .NET applications, analyze system logs, and perform root cause analysis using tools like Azure App Insights and SQL queries.
+ **Collaborate Cross-Functionally:** Work closely with Product, Engineering, Cloud Operations, and Customer Success teams to drive resolution and continuous improvement.
+ **Ensure Documentation & Knowledge Sharing:** Create and maintain knowledge base articles, runbooks, and technical training resources.
+ **Mentor and Guide Support Engineers:** Review escalations, coach team members, and coordinate global 24X7 support coverage when required.
+ **Maintain Process Accuracy:** Ensure support cases, incidents, and RCA documentation are accurately recorded in systems such as Salesforce Service Cloud or JIRA.
**About You**
+ **Essential Skills**
+ Proficient in application support for .NET-based platforms.
+ Skilled with Azure App Insights, SQL queries, and structured log analysis.
+ Experienced in managing complex technical support scenarios in cloud-first environments.
+ **Customer Service & Communication**
+ Deliver exceptional service via email, phone, and in-app support channels.
+ Translate technical details into clear, user-friendly language for a variety of audiences.
+ Confident communicator and motivator - able to mentor and guide team members effectively.
+ **Technical Expertise**
+ 6+ years of experience supporting SaaS applications and services.
+ Deep knowledge of Azure, SQL Server, REST/Web APIs, SAML, and SSO.
+ Hands-on experience with Windows Server, background services, and network tools like Wireshark.
+ Familiar with ITIL best practices and enterprise tools like JIRA, Salesforce Service Cloud, or ServiceNow.
+ Comfortable with rotational shifts and participation in weekend/on-call schedules when required.
+ **Collaboration & Problem-Solving**
+ Resolve challenges by working closely with cross-functional teams.
+ Strong commitment to continuous improvement and familiarity with change management.
+ _(Bonus)_ Hands-on experience troubleshooting third-party network infrastructure (proxies, VPN, firewalls).
+ **Personal Attributes**
+ **Must be an Australian citizen** due to government support requirements.
+ Passionate about delivering outstanding customer experiences.
+ Positive, proactive, and solution-oriented - you thrive in a collaborative, fast-paced environment.
**Job Benefits**
+ Employee Assistance Program
+ 20 days annual leave
+ Flexible working
**Eptura Information**
+ Follow us on Twitter | LinkedIn | Facebook | YouTube
+ Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world.
#LI-SM1

About the Business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, our Team:
IDVerse is a Sydney-based start-up that is a global pioneer in the development of digital identity
verification technology. We've built everything from the ground up and have a broad range of blue-chip customers across banking, telecommunications, government and more. We've perfected the technology locally in Australia and New Zealand and are quickly expanding into the northern hemisphere.
Join a strong team of passionate engineers and build a world-class platform to fight identity fraud at a global scale.
About the Role:
The Software Engineering Lead serves as a subject matter expert of Software Engineers. In addition to writing code on complex systems and applications, they provide direction on project plans, schedules, and methodologies and manages direct reports.
Please ensure that your resume is kept between 1-2 and a max of 3 pages.
Responsibilities:
+ Serve as the initial point of escalation for software development issues within specific area of responsibility.
+ Interface with other technical personnel or team members to finalize requirements.
+ Write and review portions of detailed specifications for the development of system components of moderate complexity.
+ Complete complex bug fixes.
+ Work closely with other development team members to understand moderately complex product requirements and translate them into software designs.
+ Successfully implement development processes, coding best practices, and code reviews.
+ Operate in various development environments (Agile, Waterfall, etc.) while collaborating with key stakeholders.
+ Resolve complex technical issues as necessary.
+ Mentor and/or train entry-level software engineers as directed by department management, ensuring they are knowledgeable in critical aspects of their roles.
+ Keep abreast of new technology developments.
+ Design and work with complex data models.
+ Carry out management responsibilities in accordance with the organization's policies, procedures, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
+ Ensure all staff is provided with training and resources needed to perform their jobs to the most outstanding degree possible. Ensure all staff is provided with frequent feedback and coaching in order to meet and exceed individual and team performance goals consistently.
+ Manage and encourage new ideas from staff to foster improvements through innovations.
+ Empower the staff to be accountable and responsible for their own actions and decisions.
Requirements:
+ 7+ years of Software Engineering experience
+ BS Engineering/Computer Science or equivalent experience required
+ Advanced knowledge of software development methodologies (e.g., Agile, Waterfall).
+ Strong experience with various resource models such as Managed Services and/or Staff Augmentation.
+ Strong knowledge in industry best practices in external resource development.
+ Ability to partner and lead internal and external technology resources in solving complex business needs.
+ Test-driven development.
+ Strong research skills.
+ Strong proficiency with data manipulation language including optimization techniques.
+ Strong understanding of normalized/dimensional data modeling principles.
+ Ability to design and work with complex data models.
+ Strong knowledge of multiple data storage subsystems.
+ Expertise in development languages including but not limited to: Rust, C/C++, UNIX.
+ Strong knowledge in industry best practices in development.
+ Ability to partner and lead internal and external technology resources in solving complex business needs.
+ Knowledge in using and developing applicable tool sets.
+ Ability to write and review portions of detailed specifications for the development of complex system components.
+ Strong skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others.
+ Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.
+ Strong problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making.
+ Strong communication (verbal and written) and customer service skills. Strong interpersonal, communication, and presentation skills applicable to a wide audience including senior and executive management, customers, etc., including diction/terminology and presenting information in a concise and effective manner to clients, management, and various departments using assorted communication mediums.
Working for you
+ We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Discounted Health plan rate and Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
Your recruiter will advise you on the full benefits package for your location
Learn more about the LexisNexis Risk team and how we work
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Civil Project Technical Lead/Team Lead, Buildings - ( 250001YV )
**Description**
**About the role**
Stantec are currently involved in some of Sydney's largest and exciting projects within a variety of industries and sectors including health, defence, commercial, land development, civil infrastructure and transport. We are currently looking for a Project Technical Lead/Team Lead to join our established and growing Civil team.
This rare opportunity will see you driving business growth through strategic marketing, client engagement, and consistent project delivery. Lead by example to build a high-performing team culture centered on development and continuous improvement.
You'll mentor staff, support strategic goals, and ensure a positive, productive environment. Oversee project delivery with strong technical guidance, risk management, and quality assurance, while balancing your workload and promoting collaboration across offices. Maintain clear communication, effective delegation, and commercial focus to uphold performance and company standards.
**Bring your technical leadership to a role with a growth focus.**
**Responsibilities include:**
+ Leading project delivery from concept design through to construction, ensuring technical excellence
+ Playing a key role in business development and client engagement, including maintaining and expanding existing relationships
+ Identifying new opportunities and contributing to strategic planning and growth initiatives
+ Overseeing project financials including fee proposals, resourcing, budgeting, and profitability
+ Managing and mentoring engineers, modellers and drafters within the team, fostering a high-performance culture
+ Peer review of design work and documentation to ensure quality and compliance
+ Representing the business in client meetings, presentations, and industry forums
+ Contributing to the continual improvement of systems, processes, and design standards
+ Ensure adherence to professional standards, ethics and quality procedures and standards and make project Teams are aware of commercial and technical risk and what they should do to minimise it
**Qualifications**
**To be successful for this role you'll need:**
+ Bachelors degree in Engineering or equivalent with a minimum of 10 years' relevant project technical experience in the consulting or engineering industry
+ Relevant tertiary qualifications (Civil Engineering)
+ CPEng/NER accreditation
+ Registered Design Practitioner or on pathway to achieve, highly desirable
+ Strong leadership capabilities and experience managing teams and projects
+ Proven ability to develop and maintain long-term client relationships
+ A track record of driving business performance through technical and commercial contributions
+ Excellent interpersonal and communication skills, with a focus on collaboration and influence
+ A proactive and strategic mindset with a passion for growing business and people
+ Experience in the civil related design and delivery of land development and building projects.
+ Experience in CAD based design platforms is preferred
**What we offer**
Along with a competitive salary we offer many other benefits to ensure your professional development & wellbeing is ongoing.
+ Genuine Flexible Working Arrangements.
+ Option to purchase up to 4 weeks additional leave.
+ Learning and Talent Development Programs - Including Global programmes, online learning and on-the-job learning
+ Mentoring for your own development and the opportunity to mentor others
+ A friendly team environment, with dedicated and enthusiastic staff committed to producing high quality service and deliverables.
+ Professional Memberships.
+ Salary Continuance Insurance (SCI).
+ Mental Health and Wellbeing Programs.
+ Service Recognition Awards.
+ Employee Assistance Program.
**About Stantec**
The Stantec community unites over 30,000 employees working in over 450 locations across six continents. We collaborate across disciplines and industries to bring buildings, energy, resources, water, environmental, transport and infrastructure projects to life.
Our work from initial project concept and planning through design, construction, and commissioning begins at the intersection of community, creativity, and client relationships.
Communities are fundamental. Whether around the corner or across the globe, they provide a foundation, a sense of place and of belonging. That's why at Stantec, we always design with community in mind.
We care about the communities we serve-because they're our communities too. We're designers, engineers, scientists, and project managers, innovating together at the intersection of community, creativity, and client relationships. Balancing these priorities results in projects that advance the quality of life in communities across the globe.
**Culture**
Stantec is serious about healthy work-life balance, diversity, inclusion & equity, indigenous relations, innovation, community engagement, corporate sustainability, and social wellbeing. We have employee groups for women, LGBTQI , neurodiversity, and more! Our employees play sport, fundraise, volunteer, learn, and have fun together.
**How to apply**
If this position is of interest, please apply via the link below.
Please note that no agency applications will be accepted at this time.
**Primary Location** : Australia-New South Wales-St. Leonards
**Organization** : BC-3013 Buildings-AU New South Wales
**Employee Status** : Regular
**Job Level** : Manager
**Travel** : No
**Schedule** : Full-time
**Job Posting** : May 27, 2025, 4:32:20 PM
**Req ID:** 250001YV
Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans

**Position Summary:**
Experienced in Azure Function Apps, Logic Apps, Function Apps, Service Bus and Azure APIM platform management roles.
· Strong proficiency in Azure APIM policy development and management following industry standards and modern frameworks.
· Deep understanding of Identity protocols and standards (e.g., OAuth, OpenID Connect, SAML).
· Knowledge of API security principles and best practices, including encryption, authentication, and authorization.
· Familiarity with Identity and API management platforms (e.g., API Gateway Identity Platform, Mule Gateway, Azure AD).
· Industry experience in Insurance or Banking, with an understanding of industry-specific compliance and security requirements.
· Experience with monitoring, analytics, and operational intelligence.
· Experience with DevOps practices and tools for continuous integration and deployment.
· Excellent problem-solving skills and the ability to troubleshoot complex integration issues.
**Mandatory Skills:**
· Experienced in Azure Function Apps , Logic Apps, Function Apps, Service Bus and Azure APIM platform management roles.
· Strong proficiency in Azure APIM policy development and management following industry standards and modern frameworks.
· Deep understanding of Identity protocols and standards (e.g., OAuth, OpenID Connect, SAML).
· Knowledge of API security principles and best practices, including encryption, authentication, and authorization.
· Familiarity with Identity and API management platforms (e.g., API Gateway Identity Platform, Mule Gateway, Azure AD).
**Duties and Responsibilities:**
· Lead and design the analysis of Integration patterns from an Azure APIM perspective
· Design and implement robust, secure authentication and authorization mechanisms for APIs and applications
· Develop and maintain secure Azure APIM policies, Logic Apps, Function Apps, Service Bus to facilitate secure access and seamless system integration.
· Collaborate with cross-functional teams to ensure alignment with business goals and technical requirements.
Monitor and optimize API performance, security, and scalability.
**Salary Range:** >100,000
**Date of posting** : 11/August/2025
**Next Steps:** If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit . Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
**#LI-CTSAPAC**
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.About the Role
The Technical Support Lead supervises and manages the activities of Second Line IT Desktop Support staff, overseeing operational effectiveness, identifying and addressing trends and issues, and providing strategic direction. This role involves evaluating and developing support policies and procedures, providing guidance to support staff, and supporting management in decision-making processes.
Responsibilities
+ Lead, supervise, and monitor the corporate technical support team, ensuring rapid resolution of operating issues, minimizing downtime, and maintaining service levels.
+ Develop and oversee technical documentation and standard operating procedures.
+ Regularly assess and update operating procedures based on evolving business needs.
+ Conduct detailed analyses of technical support performance, identifying trends, problems, and improvement opportunities, and reporting findings to management.
+ Provide advanced troubleshooting and problem resolution for IT infrastructure, hardware, software, telecommunications, and business applications.
+ Collaborate with other support teams to escalate and resolve complex issues.
+ Address internal and external user inquiries regarding hardware and software problems, providing expert guidance for resolution.
+ Participate in resource planning, technology rollouts, and special projects.
+ Identify opportunities to develop proactive solutions to improve the End User Experience.
+ Provide technical support for events such as trade shows, including equipment setup and configuration.
+ Execute management responsibilities, including hiring, training, performance appraisals, and staff development.
+ Foster a culture of accountability, continuous improvement, innovation, and proactive communication within the support team.
Requirements
+ 7+ years of IT support experience.
+ Bachelor's degree in Engineering, Computer Science, or equivalent experience.
+ Expertise in configuring and setting up workstations and laptops.
+ Advanced technical writing, documentation, and SOP development skills.
+ Proven ability to troubleshoot complex hardware, software, and infrastructure issues.
+ Proficiency in identifying when operational procedures require updating or revising.
+ Strong leadership and people management abilities, including delegation, prioritization, and performance management.
+ Excellent organizational, project planning, and change management skills.
+ Exceptional problem-solving skills, capable of guiding teams through complex technical diagnostics and issue resolution.
+ Superior written and verbal communication, interpersonal, and customer service skills, able to engage effectively with all organizational levels.
+ Ability to travel occasionally (less than 25%).
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, Paid Parental leaves, Volunteering leaves, Birthday leave, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Referral Bonus
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
now with your CV and cover letter outlining how your background aligns with the role.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

• Maximum term position up to 12 months
• Salary range: $127,334 - $50,485 (pro rata) plus super plus salary packaging
• Up to 15,900 in salary packaging and hybrid WFH & office model
  
  

About the role Victoria Legal Aid (VLA) is seeking a leader to implement innovative, responsible and technically sound AI-driven solutions that improve service delivery and improve access to justice for all Victorians. This newly formed role is crucial in the execution and delivery of Victoria Legal Aid's AI roadmap.

In This Role, You Will

• Evaluate, procure, implement, and maintain AI systems that meet organisational standards for compliance, performance, and long-term sustainability.
• Collaborate with internal and external stakeholders to ensure AI solutions are feasible, fit-for-purpose, and secure.
• Assess and recommend AI tools, platforms, and vendors based on organizational needs and compliance requirements.
• Work with external vendors to test, implement, and refine AI solutions that align with organizational standards and deliver meaningful value.
  
  

This role is ideal for someone with strong technical expertise, strategic thinking, and leadership skills, who is passionate about using AI to advance access to justice.

This role is based at our Melbourne CBD office on Wurundjeri Country.

About YouAs Our Ideal Candidate, You Will Possess

• Proficiency in evaluating and managing AI systems, with experience in leveraging platforms and approaches such as cloud-based AI services (e.g., Azure), data pipelines, and DataOps practices to support scalable, compliant, and sustainable implementations.
• Strong leadership skills in coordinating AI roadmaps and aligning AI projects with organizational goals, while managing vendor relationships and ensuring value delivery.
• Exceptional communication skills, able to translate complex technical concepts for non-technical stakeholders and provide education on AI tools and their applications.
• Relevant tertiary qualifications in a technical field such as Computer Science, Data Science, Artificial Intelligence, and/or equivalent practical experience (mandatory).
  
  

Don't meet every requirement? At VLA, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our job description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

About Victoria Legal Aid We provide legal representation to those who need it most. With over 1400 staff employed in 16 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

Employee Benefits

• Focus on work-life balance including flexible working arrangements
• Hybrid work from home & office model
• Training and professional development opportunities
• Excellent salary packaging options including General Expenses up to 15,900, Meals & Entertainment up to 2,650 and Novated Leasing
• Opportunity to join Myki Commuter Club(and salary package the cost)
• Supportive team environment in modern offices (including free gym and end-of-trip facilities at our CBD office)
• Access to discounted Private Health Insurance
  
  

How to apply To be considered for this role, please submit your current resume and a cover letter.

If you require adjustments to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our team.

For further information, please review the attached position description or contact Lauren Rolfo, Recruitment Specialist on (03) 9269 0225 or

No agency applications will be accepted.

Applications close by 11.59pm on Sunday 24 August 2025.

Other relevant information It is a requirement that staff attend for office-based days at their primary work location. In line with this requirement, interstate applications will be considered only where the candidate is able and willing to relocate to Victoria, unless part of a border community.

VLA is committed to putting the safety and wellbeing of children first.

About the Business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, our Team:
IDVerse is a Sydney-based start-up that is a global pioneer in the development of digital identity
verification technology. We've built everything from the ground up and have a broad range of blue-chip customers across banking, telecommunications, government and more. We've perfected the technology locally in Australia and New Zealand and are quickly expanding into the northern hemisphere.
Join a strong team of passionate engineers and build a world-class platform to fight identity fraud at a global scale.
About the Role:
The Rust Software Engineering Lead focuses on developing robust, well-documented, and tested web and API-based applications, primarily using Rust. You'll collaborate closely with the SVP of Architecture, engineers, and product team to build internal libraries and contribute to greenfield projects. The front-end stack involves Rust (Leptos for WASM) and Tailwind CSS, with a strong emphasis on event-based architectures and AWS serverless technologies.
Please ensure that your resume is kept between 1-2 and a max of 3 pages.
Responsibilities:
+ You will work in close collaboration with our SVP of Architecture, our engineering team and our product team to:
+ Write and re-write hardened, documented, and tested web and API-based applications
+ Build our growing collection of libraries
+ Define and enforce best practices of an expanding Rust team
+ Green-field work; front-end applications are written in Rust, using Leptos for WASM and Tailwind for CSS.
+ Preference on event-based architectures, cloud (AWS) and serverless.
Requirements:
+ Technical competence is critical
+ Passion for communication and collaboration across the business.
+ Solid experience creating and maintaining web based and API-based applications ideally in Rust.
+ Demonstrate having built non-trivial Rust projects, ideally web-related
+ Comfortable with Javascript/Typescript
+ Ability to communicate clearly, both in written and verbal, and collaborate effectively with a remote team
+ Strong documentation skills and the mindset of an untested code is a broken code
+ Autonomous, dependable, responsible, and committed.
+ Building front-end Web Assembly applications with a strong preference on Leptos
+ Machine learning problem solving experience
+ Developed for/with AWS Serverless technologies (API Gateway, Lambda, DynamoDB.).
+ Deep understanding of data structures and time complexity analysis of algorithms.
+ Extensive experience building high-scale, concurrent systems and measuring throughout.
Working for you
+ We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Discounted Health plan rate and Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
Your recruiter will advise you on the full benefits package for your location
Learn more about the LexisNexis Risk team and how we work
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

About the Business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, our Team:
IDVerse is a Sydney-based start-up that is a global pioneer in the development of digital identity
verification technology. We've built everything from the ground up and have a broad range of blue-chip customers across banking, telecommunications, government and more. We've perfected the technology locally in Australia and New Zealand and are quickly expanding into the northern hemisphere.
Join a strong team of passionate engineers and build a world-class platform to fight identity fraud at a global scale.
About the Role:
The Rust Software Engineering Lead focuses on developing robust, well-documented, and tested web and API-based applications, primarily using Rust. You'll collaborate closely with the SVP of Architecture, engineers, and product team to build internal libraries and contribute to greenfield projects. The front-end stack involves Rust (Leptos for WASM) and Tailwind CSS, with a strong emphasis on event-based architectures and AWS serverless technologies.
Please ensure that your resume is kept between 1-2 and a max of 3 pages.
Responsibilities:
+ You will work in close collaboration with our SVP of Architecture, our engineering team and our product team to:
+ Write and re-write hardened, documented, and tested web and API-based applications
+ Build our growing collection of libraries
+ Define and enforce best practices of an expanding Rust team
+ Green-field work; front-end applications are written in Rust, using Leptos for WASM and Tailwind for CSS.
+ Preference on event-based architectures, cloud (AWS) and serverless.
Requirements:
+ Technical competence is critical
+ Passion for communication and collaboration across the business.
+ Solid experience creating and maintaining web based and API-based applications ideally in Rust.
+ Demonstrate having built non-trivial Rust projects, ideally web-related
+ Comfortable with Javascript/Typescript
+ Ability to communicate clearly, both in written and verbal, and collaborate effectively with a remote team
+ Strong documentation skills and the mindset of an untested code is a broken code
+ Autonomous, dependable, responsible, and committed.
+ Building front-end Web Assembly applications with a strong preference on Leptos
+ Machine learning problem solving experience
+ Developed for/with AWS Serverless technologies (API Gateway, Lambda, DynamoDB.).
+ Deep understanding of data structures and time complexity analysis of algorithms.
+ Extensive experience building high-scale, concurrent systems and measuring throughout.
Working for you
+ We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Discounted Health plan rate and Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
Your recruiter will advise you on the full benefits package for your location
Learn more about the LexisNexis Risk team and how we work
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.