118 Technical Advisor jobs in Australia

Apple Technical Advisor
Apply ( Location:North Sydney, Australia
+ Area of InterestTechnical Support
+ Job TypeProfessional
+ Technology InterestNetworking
+ Job Id
**Meet the Team**
You will work directly with your team of Apple Technical Advisors, while also working in tandem with Cisco's Engineering and Knowledge Management teams as well as fellow Apple Technical Advisors across the globe.
As an Apple Technical Advisor, you'll be a friendly voice, providing world-class troubleshooting and technical support. You'll continue to keep your skills sharp by learning about the ever-changing macOS and iOS, monitor trending issues and creatively work to solve these issues to keep Cisco employees online and productive. You'll be the first line of support for global Cisco employees.
**Your Impact**
+ MacOS or iOS upgrades and initial setup
+ Authentication and password reset
+ Network connectivity and VPN
+ Mobile Device Management (MDM) enrollment
+ Installation, troubleshooting and use of an array of macOS or iOS applications
+ Support the setup of computer peripherals and networking hardware
+ Facilitate hardware repairs or replacement
+ Thoroughly document the support engagement
+ Monitor issue trends to report through team leadership
+ Be an advocate for the Apple ecosystem, sharing tips and tricks
+ Stay up to date with Apple technology through internal training opportunities and monitoring technical publications and industry trends
+ Collaborate with the Knowledge Management team to improve support content
+ Maintain full ownership of cases to ensure exceptional support experience
+ Communicate with engineering teams to find solutions and escalate issues
+ In addition to these core responsibilities, successful candidates will participate in Escalation Desk and/or our Change Management program after 6 to 12 months in role. These additional responsibilities can include:
+ Provide weekend on-call for Escalations/Operations (one weekend a month on average)
+ Active participation in escalations, presentations, readouts and meetings during the workday while delivering consistent results in role
+ Flexibility, adaptability, and urgency to manage multiple urgent requests with priority
**Minimum Qualifications:**
+ Ability to read, write, and speak fluently in English
+ Ability to read, write, and speak fluently in Japanese, Korean, and/or Mandarin
+ Two years of professional technical troubleshooting expertise with Apple devices
+ Experience in customer service or technical troubleshooting via phone and chat
+ Ability to convey technical ideas and troubleshooting information to a nontechnical audience
+ Experience in the use, set up and troubleshooting of macOS and iOS in a business environment
+ Experience with macOS and iOS applications and tooling such as Microsoft Office 365
+ Experience with the technologies used in Mobile Device Management (MDM)
+ Technical proficiency, with a highly developed ability to acquire new technical skills and apply these new skills to your support role.
+ Flexible to work between the hours of 7:00 a.m. and 7:00 p.m AEST in a hybrid work setting
**Preferred Qualifications:**
+ Apple IT Certifications
+ Experience with IT Ticketing Systems
+ Familiar with Networking technologies and concepts
+ Experience with Multi Factor Authentication (MFA) & Single sign-on (SSO)
+ Ability to work independently, multitask and prioritize tasks
**#WeAreCisco**
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

**DESCRIPTION**
Being part of Cummins means working alongside today's most innovative thinkers to solve the world's toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better.
We are looking for a talented **Product Support Advisor (PSA)** to join our team based at Brockman 4. You will utilise your previous field service experience and knowledge of Cummins HHP engines to deliver a high level of support to the customer. The role operates on an 8/6 roster flying in and out of Perth. Flights are within the 8 Days, to allow a full 6 day's break.
**In this role, you will make an impact in the following ways:**
+ Deliver a first-class service to our customer prioritising fleet availability of the Cummins powered Hitachi & Komatsu equipment.
+ Complete breakdown repairs and maintenance on site
+ Diagnose and repair various engines.
+ Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and report any issues / incidents to the Field Service Supervisor
+ Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
**To be successful in this role you will need the following:**
+ Mechanical trades qualified as a Heavy Vehicle Mechanic (to Australian standards)
+ Experience as a Diesel Mechanic in the service and maintenance of HHP heavy diesel products in field service. Cummins engines is highly preferred.
+ Solid diagnostic and IT capabilities
+ Strong Communication skills
+ Ability to prioritise varying demands and act accordingly
+ Hitachi/ Komatsu Experience Highly Desirable
"Cummins is an equal employment opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons, without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or other status protected by law. If you require any reasonable adjustments to accommodate a health condition or disability, please let us know. Your journey with us matters."
**RESPONSIBILITIES**
+ Mechanical trades qualified as a Heavy Vehicle Mechanic (to Australian standards)
+ Experience as a Diesel Mechanic in the service and maintenance of HHP heavy diesel products in field service. Cummins engines is highly preferred.
**QUALIFICATIONS**
Product Support Advisor - FIFO
8 Days on, 6 Days off Tuesday to Tuesday
Flys available from Albany/ Perth to Site
Rio Tinto Brockman 4 Mine Site
Hitachi & Komatsu experience desirable
Field Service Experience Essential
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Technician
**ReqID**
**Relocation Package** Yes

Title:
AGSVA Cleared Integrated Logistics/Product Support (ILS/IPS) (Sydney) - EOI
This is an Expression of Interest for Integrated Logistics/ Product Support (ILS/ IPS) Professionals ( AGSVA-cleared Inventory, Warehousing, Supply Chain, Procurement, Engineers, Management, Technical Spares, Codification, Technical Writers) who are based in Sydney or willing to relocate.
We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal - to improve the world.
We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 80 countries and operations in over 30 countries.
For 65 years, KBR and its heritage companies are proud to have delivered some of Australia's largest and most complex projects.
With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.
We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers.
From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.
KBR comprises a diverse team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to the defence force.
Learn more about our business via the URL: Opportunity
We are currently seeking expressions of interest for AGSVA-cleared Integrated Logistics/ Product Support (ILS/ IPS) Specialists within the following specialties;
+ Inventory
+ Warehousing
+ Supply Chain
+ Procurement
+ Engineers
+ Management
+ Technical Spares
+ Codification
+ Technical Writers
You must be based in Sydney or willing to relocate to Sydney upon commencement.
All candidates will be required to hold and maintain an active AGSVA Negative Vetting 1 Security Clearance (NV1) allowing you to work with us across a wide variety of our defence projects.
If you're ready to shape tomorrow, let's get started. Apply Now!
KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.
KBR is an equal opportunity employer committed to providing an inclusive and diverse work environment. We encourage candidates of all abilities to apply.
As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.Notice to Third Parties/Recruitment Agencies: KBR Australia does not accept unsolicited resumes or any liability associated with fees or costs from recruitment agencies, search firms or third parties who have not been engaged directly on this job opportunity. Candidates interested in applying are welcome to submit their application online.
#LI-DF1

Title:
Land Domain - AGSVA Cleared Integrated Logistics/Product Support (ILS/IPS) (Melbourne)
At KBR - We do things that matter.
We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.
KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver.
Think.KBR.com
KBR in Australia
With over 65 years working on some of Australia's largest and most complex projects, KBR has unmatched experience supporting the nation's critical infrastructure, energy transition and national security priorities. KBR has around 2,000 employees throughout Australia, who are focused on delivering innovative technology and engineering solutions for a safer, more secure and sustainable future.
Learn more about KBR in Australia
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
The Opportunity
KBR has recently secured exciting new work as a Major Service Provider (MSP) - Land Domain, and we are growing our team to support delivery across several high-profile Defence projects.
We are currently seeking applications from talented professionals for opportunities in the following disciplines:
+ Assistant QA Manager (Redbank Pains, QLD)
+ National Fleet Manager (Melbourne, VIC)
+ Logistic Support Analyst (Melbourne, VIC)
+ ILS Manager - Acquisition (Melbourne, VIC)
+ Training Development Manager (Melbourne, VIC)
+ ILS Specialist (Melbourne, VIC)
These roles will support key branches within the Capability Acquisition and Sustainment Group (CASG), including:
+ Armoured Fighter Vehicles Branch
+ Land Manoeuvre Systems Branch
+ Land Vehicle Systems Branch
+ Integrated Soldier Systems Branch
+ Land Engineering Agency
You must be based in Melbourne or willing to relocate to Melbourne upon commencement.
All candidates will be required to hold and maintain an active AGSVA Security Clearance allowing you to work with us across a wide variety of our defence projects.
Why Join KBR?At KBR, you'll be part of a dynamic team delivering capability that matters. We offer long-term career pathways, flexible work options, and the opportunity to make a real impact supporting Australia's Defence capability.
If you're a driven and capable professional with experience in Defence, government, or complex project environments - we want to hear from you.
If you're ready to shape tomorrow, let's get started. Apply Now!
As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.Notice to Third Parties/Recruitment Agencies: KBR Australia does not accept unsolicited resumes or any liability associated with fees or costs from recruitment agencies, search firms or third parties who have not been engaged directly on this job opportunity. Candidates interested in applying are welcome to submit their application online.

Title:
Land Domain - AGSVA Cleared Integrated Logistics/Product Support (ILS/IPS) (Melbourne)
At KBR - We do things that matter.
We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.
KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver.
Think.KBR.com
KBR in Australia
With over 65 years working on some of Australia's largest and most complex projects, KBR has unmatched experience supporting the nation's critical infrastructure, energy transition and national security priorities. KBR has around 2,000 employees throughout Australia, who are focused on delivering innovative technology and engineering solutions for a safer, more secure and sustainable future.
Learn more about KBR in Australia
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
The Opportunity
KBR has recently secured exciting new work as a Major Service Provider (MSP) - Land Domain, and we are growing our team to support delivery across several high-profile Defence projects.
We are currently seeking applications from talented professionals for opportunities in the following disciplines:
+ Assistant QA Manager (Redbank Pains, QLD)
+ National Fleet Manager (Melbourne, VIC)
+ Logistic Support Analyst (Melbourne, VIC)
+ ILS Manager - Acquisition (Melbourne, VIC)
+ Training Development Manager (Melbourne, VIC)
+ ILS Specialist (Melbourne, VIC)
These roles will support key branches within the Capability Acquisition and Sustainment Group (CASG), including:
+ Armoured Fighter Vehicles Branch
+ Land Manoeuvre Systems Branch
+ Land Vehicle Systems Branch
+ Integrated Soldier Systems Branch
+ Land Engineering Agency
You must be based in Melbourne or willing to relocate to Melbourne upon commencement.
All candidates will be required to hold and maintain an active AGSVA Security Clearance allowing you to work with us across a wide variety of our defence projects.
Why Join KBR?At KBR, you'll be part of a dynamic team delivering capability that matters. We offer long-term career pathways, flexible work options, and the opportunity to make a real impact supporting Australia's Defence capability.
If you're a driven and capable professional with experience in Defence, government, or complex project environments - we want to hear from you.
If you're ready to shape tomorrow, let's get started. Apply Now!
As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.Notice to Third Parties/Recruitment Agencies: KBR Australia does not accept unsolicited resumes or any liability associated with fees or costs from recruitment agencies, search firms or third parties who have not been engaged directly on this job opportunity. Candidates interested in applying are welcome to submit their application online.

**Job Description Summary**
The Field Service Engineer is responsible for developing and maintaining strong relationships with both internal and external customers while driving customer satisfaction through Service Excellence. Installing and maintaining electronic equipment in Imaging modalities, primarily MRI and CT and Nuclear Medicine. This role is servicing the Wollongong, Illawarra & South Coast NSW region.
**Job Description**
**Essential Responsibilities**
+ Install equipment in a high quality, professional manner with strong attention to detail in accordance with the company standards, compliance standards and customer requirements.
+ Perform preventative maintenance in accordance with company standards, compliance standards and customer requirements.
+ Make corrective repair calls in a timely manner, aligned with customer contract requirements and repair the equipment in accordance with company standards and directives and customer requirements.
+ Ensure timely completion of Field Modification Instructions (FMI's).
+ Advise management when response time objectives cannot be met i.e. If there are two site visits in relation to the same problem, inform Senior Field Engineer (SFE).
+ The Field Service Engineer retains ownership of the problem until it is resolved.
+ The Field Service Engineer must keep the customer, SFE, and Service Delivery Manager (SDM) informed on progress.
+ Keep management and commercial account managers fully aware of all developments in the installed base.
+ Keep customers fully satisfied by keeping them informed of activities when on site and/or working on their behalf whilst on site.
+ Report regularly to management in accordance with reporting guidelines/procedures.
+ Complete other assignments and projects as directed.
+ Follow the alert procedure for system down.
+ Attend technical and general skills development training courses as directed and keep abreast of developments/technical product information.
+ Work within the defined responsibilities as documented in GE Healthcare Spirit and Letter Commitment Form to ensure compliance.
+ Accurately complete and lodge all service documentation in a timely manner within company guidelines.
+ Ensure all company property (tools, test equipment, motor vehicle) is kept in optimum condition and test tools calibrated according to the schedule requirements.
+ Ensure that parts usage/ordering is optimized from both the companies and the customer's perspective.
**Quality Specific Goals**
+ Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
+ Complete all planned Quality & Compliance training within the defined deadlines.
+ Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
+ Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
+ Ensure timely job dispatch closure and send customer reports as required by company guidelines.
+ Ensure completion of all field modifications instructions (FMI's) within prescribed timeframe. Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
**Qualifications & Requirements**
+ Electronic/ Electrical Engineering, Electronics Technician or equivalent electrical trade
+ Relevant licenses as required by Federal or State Legislation (eg: Radiation Licenses and Electrical Licenses) and Work Cards (eg: White Card)
+ The role will have a strong focus on medical IT systems. Skills in TCP/IP, WIFI and medical networks is preferred.
**Vaccine for Preventable Diseases**
**Healthcare Sector Australia - Vaccine for Preventable Diseases**
+ Depending on location, some States have mandated or are intending to mandate that contractors who enter healthcare sites must be able to provide evidence of vaccination for vaccine preventable diseases (VPDs) prior to working at their premises.
+ GE Healthcare does have an EHS Medical Services Program. We have an immunisation and vaccination program covering any GE Healthcare employee who is required to enter a site and conduct work where there is the likelihood of potential exposure or acquisition through respiratory means to VPDs.
+ To ensure your risk is minimised, you may be required to provide evidence of immunity /vaccination prior to commencing with GE Healthcare in such locations where it has been mandated. Equally you may be required to provide evidence of vaccination post-employment, in the event that further sites mandate this requirement.
**Desired Characteristics**
+ Technical capability to work on Imaging Equipment preferred.
+ Ability to learn new technologies quickly and a willingness and commitment to continuous learning/improvement and extension of skills across both modalities.
+ Previous experience interpreting schematic diagrams and following technical reference manuals to perform effective repair and planned maintenance of electronic and electro-mechanical equipment.
+ Strong commitment and experience working within strict workplace safety standards and guidelines.
+ Solid fault-finding and problem-solving techniques.
+ Demonstrated ability/experience working on various computer networking systems.
+ Ability to plan and organize work requirements effectively using proven personal time management, planning, reasoning and prioritizing skills.
+ Strong and demonstrable interpersonal skills / customer relationship management abilities.
+ Strong ability to communicate often complex technical issues to the customer in an "easy to understand" manner.
+ Demonstrated ability to work effectively in a team environment and experience working with both internal and external customers to achieve solution focused service outcomes.
+ High work standards, quality, strong work ethic.
+ Ability to travel is essential for business or training purposes.
+ Working overtime as required.
**Additional Information**
**Relocation Assistance Provided:** No

Field Service Engineer
**Location:** Cardiff, NSW, Australia, 2285
**Company:** Chart Industries
**_Ensuring Chart's Success._**
Main purpose of job
1. To ensure new and aftermarket Howden products are installed, operated and maintained to Howden standards and client requirements within Australia and overseas in a safe and reliable way.
2. To assist customers with product challenges, product performance and training, along with assisting the Service Sales person in generating quotes and winning business.
**_What Your Day-to-Day Activities Will Be._**
Accountabilities
1. Commissioning of New Compression Installations
o Check the installation and alignment of equipment. Start machinery, check vibrations and temperatures and run the for a test period on Howden Screw, Piston and Centrifugal compressors.
o Complete a Commissioning Report including check sheets and a Practical Completion Certificate for contract closures.
o Ensure the machine is ready for full production service.
2. Servicing of Existing Compression Installations
o Undertake servicing in terms of customer planned maintenance contracts, equipment overhauls, carry out required maintenance and produce a report of work done in order to comply with the Service Level Agreement
3. Site/Project Management
o Manage contract staff, liaise with client representative/s, budget management, and maintain schedules including progress reports, OHSE management, quality control management, equipment management and accommodation management to ensure acceptable results for Howden and the Clients.
4. Troubleshooting
o Carry out detailed machinery analysis, interpret results and liaise with Howden engineering department on how to most efficiently resolve customer problems.
5. Aftermarket Sales Support
o Assist Sales Manager with scope of works and site activities to carry out the works.
o Visit site with Sales manager
6. Legal, Health and Safety
o Take all reasonable care for own personal health and safety, as well as for that of everyone who may be affected by your action in your workplace.
o Liaise and co-operate with company management with regards to the current health and safety legislation and obligations within the location and area where you performing your duties.
7. Training
o Train customers and fellow Field Service Engineers on the installation, operation and maintenance of Howden Screw, Piston and Centrifugal compressor equipment and applications.
**_Your Education Should Be._**
o Qualified technician.
o Demonstrated experience in solving complex issues logically in the field
o
**_Your Physical Work Environment Will Require._**
o Technical/mechanical solutions - choosing the solution - more than one way to deal with a problem.
o Personnel Issues - safe work approach over scheduling challenges.
o Take decisions to repair or replace.
o When to refer a customer to the Manager if they are not satisfied with the decision/solution presented.
o Decide if work is being performed safely or should it stop and be re-assessed.
**_Your Professional Experience Should Be._**
o Minimum 5 years working experience on industrial compression units installed in chemical, Power and oil and gas industries including Howden Screw, Piston and Centrifugal compressors.
o Minimum 5 years working experience on KK&K and Peter Brotherhood turbines units installed in chemical, Power and oil and gas industries.
o Ability to remain calm in stressful environment and under pressure.
o Demonstrated ability to work with software and control systems.
o Excellent verbal and written skills and able to communicate at all levels - technicians that are being supervised through to plant engineers and management.
o Demonstrable focus on working safely for self and others.
**_Chart is an equal opportunity employer._**
**_Need an Accommodation._**
Need an accommodation **with your job application or recruitment process** ? Let us know! Chart Industries welcomes qualified individuals with disabilities and provides reasonable accommodations for the hiring process. Don't hesitate to contact the (Human Resources Department) at or to discuss your needs.
Chart Industries is an equal employment opportunity (EEO) employer and will not discriminate against any employee or applicants because of his or her race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, disability, veteran status, military status, marital status, genetic information or any other reason prohibited by law. Additionally, it is and shall continue to be our policy to provide promotion and advancement opportunities in a non-discriminatory fashion.
Chart complies with applicable local, state, and federal statutes governing "equal employment opportunity" and nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation and training.

**Description**
**Field Service Engineer**
+ Work with world leading technology business at the forefront of innovation.
+ Role based in Hobart, TAS
+ Access to thousands of learning courses to upskill on Percipio.
Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here .
**Do Work That Matters**
Leidos Security Enterprise Solutions is a leading supplier of security screening technologies, including X-ray, Millimetre Wave Body Scanning, and IMS (Ion Mobility Spectrometry) Explosive Trace Detection, to various industries in the Asia Pacific Region and worldwide.
**Your New Role and Responsibilities**
We are seeking a Field Service Engineer based in Tasmania to support our latest screening technologies across Tasmania. Working closely with established Field Service Engineers based in Hobart & Launceston, this role involves servicing customer sites across the state.
Key Responsibilities include:
+ Performing preventive maintenance, upgrades and repairs at customer sites.
+ Managing customer relationships and providing support both in person and via the phone.
+ Completing service, expense and weekly time reports.
+ Responding to customer issues and seeing them through to resolution.
+ Contribute to the team's focus on improving service delivery performance.
+ Participating in ongoing training to up-skill and enhance product knowledge.
**What You'll Bring to Make An Impact:**
+ Experience servicing electronic and mechanical equipment.
+ A good understanding of computers and Windows operating systems (automation programming and/or Linux OS experience desirable).
+ A current driver's license and the ability to travel across Tasmania, including at short notice as part of the on-call roster.
+ Strong customer service and communication skills.
+ Familiarity with containerization technologies, particularly Kubernetes will be high regarded.
Don't worry if you don't tick all the boxes - if you meet most of them, we encourage you to submit your application. We're most interested in your strengths, what you want to learn and how far you want to go.
_This position requires the successful applicant to be an Australian Citizen and able to hold and maintain an Aviation Security Identification Card (ASIC)._
**Diverse Team Members, Shared Values and a Common Purpose**
Leidos is an equal opportunities organization and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - 1 to 2 interviews (depending on seniority of role) & background checks.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team if you'd like to discuss any additional support during your application or throughout the recruitment process.
At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."
If you're already scheming step 20 while everyone else is still debating step 2. good. You'll fit right in.
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
**Job Description**
**Introduction:**
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer.
**How will you make an impact?**
Serving as a field service engineer with expertise in Chromatography & Mass Spectrometry, you will have a vital role in assisting our customers. Your duties will involve working with advanced instruments to provide service, technical expertise, and support. You will be integral in addressing critical customer issues and conveying feedback to our global and local teams, all while developing your professional skills.
**What will you do?**
+ Conduct professional on-site Installation, Preventative Maintenance, and Repairs of Thermo Fisher Scientific equipment, focusing on Chromatography & Mass Spectrometry products and providing assistance with other instrumentation when necessary
+ Ensure that all documentation related to in-house and on-site support activity is completed accurately and submitted on a timely basis. This includes maintenance of electronic files, PM reports and Service Reports.
+ Interpret customers' needs and take ownership for problem resolution.
+ Partner with global specialist teams, use digital tools to provide remote resolution and improve the customer experience
+ Lead partner concerns to quickly resolve customer issues, maintain customer happiness and improve processes
+ Be a strong and efficient communicator with customers, our support teams and commercial teams
+ Travel throughout a designated service region at short notice to support Thermo Fisher's products
+ Accurately maintain parts inventory, test equipment, tools, and technical data
+ Ensure that critical metrics are met and achieve Customer Satisfaction objectives
**Required Qualifications:**
+ Bachelor's degree with science or engineering major, or equivalent experience plus strong technical/scientific competence.
+ Requires a minimum of 3 years of relevant instrument experience in field service engineering, experience working with Chromatography and/or Mass Spectrometry is desirable
+ Candidate must possess excellent communication skills to represent the company in a professional manner.
+ Outstanding interpersonal skills as well as analytical and planning skills.
+ Ability to work independently, manage time/priorities, and maintain composure under high levels of demand is vital
+ Ability to adapt and thrive through organizational change and uncertainty.
+ Embodies company 4i values of integrity, intensity, innovation, and involvement.
+ Able to travel up to 30% of the time including interstate and international travel
**What's in it for you?**
+ A competitive salary and performance related bonus structure
+ Access to Thermo Fisher's global University
+ Exposure to market leading & innovative technologies
+ Career development opportunities in a leading global organisation
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.