63 Technical Assistance jobs in Australia

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Xylem's focus is to be the leading global provider of efficient, innovative and sustainable water technologies. One of the best drivers of innovation is a diverse and inclusive environment. We listen, learn and adapt to local environments, working in partnership with our customers and communities to 'Solve Water'.
Our range of innovative Water Management solutions move, treat, analyse and monitor water creating a great opportunity for you to learn about pumps, treatment applications and all aspects of the Australian water industry.
The Customer Service team engages with our customers to understand and identify their specific needs, supporting them to get the right products to solve their water challenges.
In this role you will:
+ Assist with technical selections and product configuration
+ Build technical knowledge in targeted areas of expertise which enables rapid, accurate and high- quality response for Xylem customers.
+ Manage purchase orders from receipt through to delivery
+ Provide order status updates and follow up on any delays
+ Build relationships with our customers
Supported closely by our team and collaborating with other departments, you will have an interest in developing your product and technical knowledge to enable rapid responsiveness and customer satisfaction.
About you
+ Excellent interpersonal skills with the ability to successfully communicate with customers
+ A strong technical aptitude is highly desired
+ Willing to learn and grow with the business
+ Resourcefulness, creativity and a continuous improvement mindset
+ Strong collaboration skills, working as a team
+ Demonstrated problem-solving capability
+ Competency in using ERPs, CRM software and other applications
If you're ready to launch your sales career in the water industry **APPLY NOW!**
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

**Job Description Summary**
As a Customer Support Specialist at GE Healthcare Australia and New Zealand, you will be responsible for driving a first-class order management process, creating and managing service parts quotes to support sales growth and conversion, working directly with customers to answer queries and resolve issues, and building strong relationships with internal teams and external customers.
**Job Description**
**Essential Responsibilities (include but not limited to):**
+ **Order Processing** - Ensure customer orders are entered accurately and in accordance with customer requirements into the Oracle and Order Management system.
+ **Quote Management** - Create customer quotes, track their progress, and follow up to ensure timely closure.
+ **Customer Communication** - Answer customer questions from across New Zealand and Australia via phone and email.
+ **Cross-functional Collaboration** - Build strong working partnerships with Sales, Supply Chain, and Warehousing/Transportation teams.
+ **Returns & Credits** - Manage credits and returns efficiently and accurately.
+ **Quality Compliance** - Work in compliance with the documented quality system and report any anomalies.
+ **Proactive Engagement** - Follow up with customers to keep them informed of ongoing activities.
+ **Professional Conduct** - Act with professionalism, empathy, and integrity at all times.
+ **Adaptability** - Be flexible and positive in an evolving environment.
**About You**
You are a **Customer Service Representative with 2 years of experience** , known for thriving in fast-paced environments and delivering exceptional customer care. You're looking for an incredible career opportunity with a successful, growing, and global organization.
**Your Strengths Include:**
+ Proven experience in a similar commercial role.
+ High proficiency in MS Office (speed and accuracy are key!).
+ Excellent multitasking and communication skills.
+ Ability to work under pressure and autonomously with minimal supervision.
+ Dependable, reliable, responsible, and open to change.
+ High integrity and dedication to customer satisfaction.
**Highly Regarded Attributes:**
+ An empathetic approach to customer service.
+ Previous experience with Oracle Order Management.
+ Self-motivated with a proactive mindset.
+ Strong rapport-building skills across all levels of the organization.
+ Experience in triaging critical customer issues.
+ Calm and analytical problem-solving approach.
+ A positive team player contributing to a strong team culture.
**Additional Information**
**Relocation Assistance Provided:** No

This is a Customer Support (Superannuation) Specialist role with eToro based in Sydney, NSW, AU
== eToro ==

Role Seniority - mid level, junior

More about the Customer Support (Superannuation) Specialist role at eToro

Customer Support (Superannuation) Specialist

eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have over 38 million registered users from 100 countries and our platform is available in 20 languages. We are a fast growing business with over 1,500 employees across 13 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.

In 2024, eToro completed its acquisition of Australian investing app Spaceship, strengthening its presence in the Australian market and expanding into the superannuation and long term savings sector. 

We are constantly growing and are excited to share that we are looking for a Customer Service Representative to join our team!

What will you be doing?

For a business that enables people to invest in their future, trust is everything. This makes our Customer Support team absolutely crucial to the success of Spaceship and its customers.

You will be joining a small team focused on delivering excellent customer experience at Spaceship. Your primary focus will be providing exceptional support to our superannuation members, while also supporting customers across our other products including managed investments (Spaceship Voyager) and US Investing services.

Building trust requires not only a deep understanding of superannuation regulations and processes, but also the ability to empathise with a diverse range of customers – from sophisticated investors who appreciate Spaceship's investment strategy to complete investing newcomers navigating their first super account.

Beyond handling enquiries and solving problems, you'll play a key role in product development by connecting customer feedback with different areas of the business including Product, Marketing, Engineering, Risk & Compliance and Investments.

• 2+ years of hands-on experience in superannuation customer support or working directly with super fund operations

• 2-3 years total experience in B2C customer support, customer success, or similar customer-facing roles

• Experience with customer support systems such as CRMs and online chat platforms

• Strong understanding of superannuation regulations, contribution rules, and member processes

• RG146 accreditation is highly preferred (we can support the right candidate in obtaining this)

• Experience with life insurance and investments is advantageous

• Full working rights in Australia

You will thrive in this position if you are:

• Excited by our mission and hungry for a challenge

• Passionate about forward-thinking fintech products, particularly superannuation and investment platforms

• Empathetic, patient and able to understand complex problems from different viewpoints

• Able to demonstrate initiative and persistence in solving customer problems

• Constantly iterating to find the best solutions for our members

• An exceptional communicator who thrives in a collaborative environment

• Inquisitive with a strong aptitude for continuous learning

• Detail-oriented with strong compliance awareness

This role will be based in our Sydney office. Candidates must have full working rights in Australia.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the eToro team will be there to support your growth.

Are you passionate about providing exceptional customer service and looking to grow your career with an industry leader? Toro Australia is seeking a dedicated Customer Support Specialist - Parts to join our dynamic team in Braeside, VIC. As a key player, you'll support our parts equipment customers, including those in golf, sports fields, construction, and commercial sectors. If you thrive in a fast-paced environment and enjoy building strong relationships, this role is perfect for you!
What's In It For You?
+ Extensive training and development opportunities to grow your skills and advance your career within Toro.
+ Work in a collaborative environment where customer satisfaction is the top priority.
+ Engage with a diverse customer base , from commercial and consumer dealers to end-users, ensuring their needs are met and exceeded.
+ Enjoy a stable and supportive work schedule ( Part-time, Monday to Friday, 27.5 hours) with a market-leading company that values its employees.
What Will You Do?
+ Build and maintain strong relationships with Toro account holders, dealers, end-users, and internal colleagues to drive customer satisfaction.
+ Communicate effectively with customers, process orders, handle credits and returns, providing product advice to maximise sales opportunities.
+ Promote additional products through sales incentive programs, contributing to the growth of Toro's Parts business.
+ Handle customer complaints professionally , ensuring swift resolutions while maintaining successful business relationships.
What Do You Bring?
+ At least two years' experience in a customer service role within a fast-paced environment.
+ Strong sales, negotiation, and communication skills, with a focus on delivering customer satisfaction.
+ Proficiency in Microsoft Office and excellent numeracy and literacy skills.
+ SAP experience is desirable but not essential; willingness to learn is more important.
+ Highly organised and proactive approach, with the ability to adapt to changing situations and priorities.
We encourage applications from candidates of all backgrounds, abilities, and experiences. At our company, diversity is celebrated, and we are committed to creating an inclusive workplace where everyone feels valued and respected.
Who Are We?
Toro is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, underground utility construction, rental and specialty construction, and irrigation solutions. You'll enjoy a workplace founded on ideals. Where people and performance are valued equally. Where ethics are a way of life. Where relationships thrive on trust and respect.
How To Apply?
Please note that we commence shortlisting candidates as soon as possible and as such early submission of your application is encouraged to ensure you don't miss out on this great opportunity.
Should you wish to join a market leading company with strong 'People Values' and believe you have the necessary skills to succeed please apply to the Human Resources department via our careers page shortlisted candidates will be contacted.

Description
At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud.
We are seeking a Sr. Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers.
Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Sydney, Australia providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities.
Key job responsibilities
As a Sr. Network Support Specialist, you will:
- Provide advanced technical support to customers and Tier 1 colleagues via phone, email, or chat
- Configure network devices, including routers, switches, firewalls, and wireless access points
- Troubleshoot complex network issues, such as routing, switching, and firewall problems - alongside the devices connecting to them
- Thoroughly document all support interactions and their resolutions
- Identify and escalate complex issues to higher tier support teams
- Provide guidance, mentoring, and on-the-job training to help junior team members continuously learn and improve
A day in the life
As a Sr. Network Support Specialist, you will take part in the day to day delivery of support provided to eero customers across the globe. You'll serve as the escalation point of contact for customers and Tier 1 Network Support Specialists, seeking resolutions for technical and account related inquiries that require more in-depth problem-solving and may be time-sensitive. You will work directly with CS Engineering teams when issues are large, critical, or complex.
Basic Qualifications
- Minimum of 2 years customer facing support experience with a minimum of 12 months in a technical support capacity
- Experience Delivering courteous and efficient support to both external customers and internal colleagues
- Ability to identify and troubleshoot technical issues efficiently and logically
- Ability to Leverage data and analytics to solve problems effectively
- Ability to effectively tailor your communication style and content of technical information, both verbally and in writing, to the needs and understanding level of your audience
- Willingness for continuous learning that includes networking certifications during provided company time (e.g., CompTIA Network +)
Preferred Qualifications
- Understanding of TCP/IP protocol suite and network infrastructure components (routers, switches), network operations (manage switching, VLANs, ACLs, Management access etc.), and troubleshooting methodologies using the OSI Model.
- Certified Wireless Network Administrator (CWNA) certification (training provided)
- Cisco Certified Network Associate (CCNA) (training provided)
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

**THE FUTURE IS WHAT WE MAKE IT.**
**Maintenance Co-Ordinator (Help Desk Operator) AM roster**
**Frankston - Victoria**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You** .
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
**Join Us and Make an Impact.**
We have a fantastic opportunity for a **Maintenance Co-Ordinator** within our BA team based on site at Frankston Hospital and be a part of the redevelopment project in Victoria and is responsible for ensuring that the Hard FM Services are delivered in a way that complies with contractual requirements, legislative / statutory requirements and industry best practice.
This role requires effective communication with relevant Honeywell staff and sub-contractors, as well as the Hospital operator and their stakeholders to ensure tasks recorded and allocated efficiently, and maintenance (either reactive or planned) occurs in accordance with given requirements.
**This position operates on an AM roster (6:30 AM - 2:30 PM); please apply only if you are available to work these hours** .
**Key Responsibilities:**
- In conjunction with the Building Services Manager and their team, the Building Services Coordinator (Facility Concierge) delivers a comprehensive reactive maintenance service to minimise outages, unreliability and impacts to the Facility.
- Accurately and efficiently records issues and events within the Computerised Maintenance Management System (CMMS) ensuring that contractually required data and processes are captured and followed at all times
- Manage the CMMS and helpdesk operations on a day to day basis ensuring that the services are delivered in a timely, compliant manner, and to the highest standard.
- Develop and maintain strong working relationships with key contract stakeholders, subcontractors and end users. Ensure communication is two way and all requests are responded to promptly and within required time frames
**Key Experience & Capabilities:**
- Trade or Tertiary qualifications in Engineering
- Experience within dynamic, high pressure environment
- Minimum 5 to 10 years experience in a highly complex building services environment
- Financial Acumen
- Ability to understand, interpret and comply with contracts and contractual requirements
- Hazard and risk assessments
- Australian standards - building / commercial maintenance
- Australian and state based HSE legislation and compliance
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: youtube.com/watch?v=CG-rmG0eKLk
Discover More
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
We are proud to be recognised as a great place to work for women by WORK180. Visit our WORK180 page to learn more about our commitment to creating a supportive and inclusive workplace for all. work180.com/en-au/for-women/employer/honeywell
Honeywell is a proud advocate of the LGBTQ+ community, and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement.
If a disability prevents you from applying for a job through our website, email No other requests will be acknowledged.
**Copyright © 2025 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

**THE FUTURE IS WHAT WE MAKE IT.**
**Maintenance Co-Ordinator (Help Desk Operator) PM roster**
**Frankston - Victoria**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You** .
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
**Join Us and Make an Impact.**
We have a fantastic opportunity for a **Maintenance Co-Ordinator** within our BA team based on site at Frankston Hospital and be a part of the redevelopment project in Victoria and is responsible for ensuring that the Hard FM Services are delivered in a way that complies with contractual requirements, legislative / statutory requirements and industry best practice.
This role requires effective communication with relevant Honeywell staff and sub-contractors, as well as the Hospital operator and their stakeholders to ensure tasks recorded and allocated efficiently, and maintenance (either reactive or planned) occurs in accordance with given requirements.
**This position operates on an PM roster (12PM - 8PM); please apply only if you are available to work these hours** .
**Key Responsibilities**
- In conjunction with the Building Services Manager and their team, the Building Services Coordinator (Facility Concierge) delivers a comprehensive reactive maintenance service to minimise outages, unreliability and impacts to the Facility.
- Accurately and efficiently records issues and events within the Computerised Maintenance Management System (CMMS) ensuring that contractually required data and processes are captured and followed at all times
- Manage the CMMS and helpdesk operations on a day-to-day basis ensuring that the services are delivered in a timely, compliant manner, and to the highest standard.
- Develop and maintain strong working relationships with key contract stakeholders, subcontractors and end users. Ensure communication is two way and all requests are responded to promptly and within required time frames
**Key Experience & Capabilities:**
- Trade or Tertiary qualifications in Engineering
- Experience within dynamic, high pressure environment
- Minimum 5 to 10 years experience in a highly complex building services environment
- Financial Acumen
- Ability to understand, interpret and comply with contracts and contractual requirements
- Hazard and risk assessments
- Australian standards - building / commercial maintenance
- Australian and state based HSE legislation and compliance
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: youtube.com/watch?v=CG-rmG0eKLk
Discover More
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
We are proud to be recognised as a great place to work for women by WORK180. Visit our WORK180 page to learn more about our commitment to creating a supportive and inclusive workplace for all. work180.com/en-au/for-women/employer/honeywell
Honeywell is a proud advocate of the LGBTQ+ community, and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement.
If a disability prevents you from applying for a job through our website, email No other requests will be acknowledged.
**Copyright © 2025 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

This is a Customer Service Representative - Patient Support role with Admission based in Sydney, NSW, AU
== Admission ==

Role Seniority - junior

More about the Customer Service Representative - Patient Support role at Admission

Customer Service Representative - Patient Support Casual Position | 3-Month Contract | In-Office

The Role Join our health tech team as a Customer Service Representative, providing essential support to patients preparing for admission. This is a casual, inbound-focused role where you'll be the reassuring voice patients hear when they have questions or concerns about their upcoming procedures.

Key Responsibilities

• Handle inbound patient calls regarding pre-admission queries and concerns

• Guide patients through preparation requirements and documentation

• Maintain accurate patient records in our healthcare system

• Coordinate with clinical teams to ensure smooth patient transitions

• Provide empathetic support while maintaining strict confidentiality

What You'll Need

• Strong communication skills and natural empathy

• Attention to detail and ability to multitask

• Comfortable with computer systems and learning new software

• Understanding of confidentiality requirements

What We Offer

• Competitive casual hourly rate

• Comprehensive training and ongoing support

• Opportunity to make a real difference in patient care

Contract Details 3-month initial contract with potential for extension. In-office position.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Admission team will be there to support your growth.

This is a Technical Support Lead role with United for Care based in Sydney, NSW, AU
== United for Care ==

Role Seniority - intern

More about the Technical Support Lead role at United for Care

Join an exciting journey as a Part-Time Technical Lead intern in Sydney! This hands-on opportunity allows you to support vital technical operations across impactful programs like CARED, United for Care, and Vertika. You'll gain invaluable experience in IT management while collaborating with a dynamic team that values innovation and growth.

You'll be responsible for

️

Managing technical requirements

Managing day-to-day technical requirements, ensuring smooth operations and quick resolution of issues across CARED, United for Care, and Vertika.

Handling licensing tasks

Handling licensing tasks, including procurement, renewals, compliance checks, and vendor coordination.

Overseeing telco management

Overseeing telco (telecommunications) management, such as monitoring network connectivity, coordinating with service providers, and optimizing communication systems.

Skills you'll need

IT fundamentals

Basic understanding of hardware/software troubleshooting, networking, and telecommunications.