11 Technical Director jobs in Australia

**Company Description**
_A welcoming workplace is core to our vision - a world where infrastructure creates opportunity for everyone._
**Come grow with us**
As the demand for safe, efficient, and cost-effective transportation grows, AECOM provides comprehensive services from concept to completion and beyond. Our transportation experts leverage local knowledge and global capability to help clients navigate challenges and build a better world. Specialising in planning, designing, and managing transportation systems, we also restore and upgrade aging infrastructure. We support public and private clients in moving people and goods sustainably, with a strategic focus on renewable energy and the electrification and decarbonisation of transportation.
**Everyone belongs at AECOM**
We're committed to diversity, equity, inclusion, and belonging - because great ideas come from diverse perspectives. AECOM is proud to be a **Fortune 500 Most Admired Company** , a **WGEA Employer of Choice for Gender Equality** , # **Work180 Equitable Workplace Awards 2025 Winner** and an **AWEI Bronze Tier LGBTQ+ Inclusive Employer** .
**Job Description**
**How you'll make a difference**
+ Oversee full project delivery, from budget and schedule to procurement and closeout
+ Act as the key client liaison, managing relationships with Defence and Primes
+ Drive the growth of Defence design and advisory services, working closely with leaders to build team capability
+ Provide strategic input into Defence market strategies and thought leadership
**Qualifications**
**The qualities that help you thrive**
The following qualifications and experience are highly desired, but if you don't tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered.
+ Tertiary qualifications in Engineering, Project Management or a related field
+ Extensive experience leading large, complex projects within the Defence sector
+ Proven ability to manage project budgets, schedules, procurement, and delivery
+ Excellent client relationship and stakeholder management skills
**Additional Information**
**Why you'll love working with us**
+ Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options
+ Purchase up to 6 weeks additional annual leave per year
+ Flex public holidays - swap Easter or other holidays for ones that suit you better
+ Continuous learning and growth - lunch and learns, professional development courses, financial study assistance, 5 days paid study leave, global career opportunities
**Ready to push the limits of what's possible?**
We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.
Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible.
**Learn more about life at AECOM:** LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more!
AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $13.1 billion in fiscal year 2022. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
**ReqID:** J10118095
**Business Line:** PPM
**Business Group:** DCS
**Strategic Business Unit:** ANZ
**Career Area:** Program & Project Management
**Work Location Model:** Hybrid
**Legal Entity:** AECOM Australia Pty Ltd

**Company Description**
_In short, the reason I work at AECOM comes down to the people and the projects. To be able to work with people who are leaders in their field; in a culture that values high performance but provides you the flexibility and support to do it your way; is a real gift. I will never get tired of working on city-shaping projects and complex problems with trusted partners and clients._ **Emma Charlton - Group Director, Buildings & Places Queensland/Northern Territory**
**Come grow with us.**
Our global portfolio of work comprises the design of iconic and award winning buildings and landscapes. From strategic planning through to project realisation, the connections we make among people and place provide sustainable outcomes for our clients and the communities we serve. We place a premium on investing in digital capabilities and innovations which bring a unique consistency and efficiency to our scalable work. Together with our clients, we are working to evolve and elevate the built environment across sectors including social infrastructure, transit, technology and logistics, and commercial and corporate real estate, while focusing on solutions that promote long term health and wellbeing for all.
**Everyone belongs at AECOM**
We're committed to diversity, equity, inclusion, and belonging - because great ideas come from diverse perspectives. AECOM is proud to be a **Fortune 500 Most Admired Company** , a **WGEA Employer of Choice for Gender Equality** , # **Work180 Equitable Workplace Awards 2025 Winner** and an **AWEI Bronze Tier LGBTQ+ Inclusive Employer** .
**Job Description**
AECOM's Cost Management Team has an opportunity in Brisbane, for an experienced Cost Manager / Quantity Surveyor to join our successful team. We are open to speaking with Associate Quantity Surveyors, Associate Director Quantity Surveyors or Technical Director-level quantity surveyors.
This role will work on a variety of market sectors including sports infrastructure, health, education and Defence sector projects.
**How you'll make a difference:**
+ Lead and deliver cost management and quantity surveying services for major projects across Queensland and nationally, with a focus on **sports infrastructure, education, healthcare, and** **Defence** .
+ Oversee project cost planning from early feasibility to delivery, including estimating, value engineering, risk analysis, and whole-of-life costing.
+ Provide **technical leadership and mentorship** to junior and mid-level professionals, driving capability development and delivery excellence.
+ Build trusted client relationships, offering **strategic commercial advice** and supporting informed decision-making throughout project lifecycles.
+ Collaborate with multidisciplinary teams, represent AECOM in industry forums, and support business development to grow our client base.
**Qualifications**
The following qualifications and experience are highly desired, but if you don't tick all the boxes, you could still be a perfect fit for this role. Please apply, all applications will be considered.
**The qualities that help you thrive:**
+ 15+ years' post-graduate experience in quantity surveying / cost management with a strong track record delivering complex projects in sports, education, healthcare, or defence.
+ Strong leadership in client-facing roles, with proven skills in stakeholder engagement, negotiation, and presentation.
+ Comprehensive knowledge of Australian construction contracts, procurement strategies, and industry standards.
+ Relevant tertiary qualification in Quantity Surveying, Construction Management, or Engineering, ideally with AIQS or RICS accreditation.
+ Australian citizenship or an active/eligible Defence clearance preferred, along with advanced proficiency in CostX and Microsoft Suite.
**Why you'll love working with us:**
+ Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options
+ Purchase up to 6 weeks additional annual leave per year
+ Flex public holidays - swap Easter or other holidays for ones that suit you better
+ Continuous learning and growth - lunch and learns, professional development courses, financial study assistance, 5 days paid study leave, global career opportunities
**Ready to push the limits of what's possible?**
We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.
Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible.
**Learn more about life at AECOM:** LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more!
**Additional Information**
AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $13.1 billion in fiscal year 2022. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
**ReqID:** J10134054
**Business Line:** B&P - Buildings & Places
**Business Group:** DCS
**Strategic Business Unit:** ANZ
**Career Area:** Survey & Estimation
**Work Location Model:** Hybrid
**Legal Entity:** AECOM Australia Pty Ltd

**Company Description**
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
**What will a day in this role look like:**
+ **Team Leadership & Technical Oversight** Lead the NSW T&D substations team, overseeing technical delivery, mentoring staff, and managing performance and welfare.
+ **Project Management & Delivery** Act as a design and project manager on multidisciplinary energy infrastructure projects, ensuring technical quality, budget control, and on-time delivery.
+ **Client Relationship Management** Serve as AECOM's representative to key clients, particularly in your role as Panel Lead - Substations; build long-term client relationships and support repeat business.
+ **Business Development & Strategic Growth** Identify and pursue new business opportunities, contribute to winning proposals, and align with AECOM's strategic objectives in the energy sector.
+ **Technical Expertise & Industry Engagement** Deliver high-quality engineering designs and participate in industry forums (e.g. CIGRE, EEA), while fostering innovation and collaboration within the team.
The following qualifications and experience are highly desired, but if you don't tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered.
**Qualifications**
**What are we looking for from you?**
+ **Qualifications & Experience** Bachelor's degree in Electrical Engineering (or related field) with ideally 10+ years' professional experience, including significant project experience in power systems.
+ **Technical & Market Knowledge** Strong understanding of transmission, distribution, and generation primary systems and plant, and the consulting services market.
+ **Leadership & Communication Skills** Proven experience leading multidisciplinary teams, excellent verbal and written communication, and ability to engage across all organisational levels.
+ **Commercial Acumen** Demonstrated ability to develop client relationships, win work, and deliver profitable projects, with a solid understanding of commercial drivers.
+ **Project & Time Management** Skilled in managing complex projects, coordinating with multiple stakeholders, and ensuring timely, quality outcomes while meeting financial targets.
If you're interested in relocating to Sydney for this role, we provide the necessary assistance and support to make this transition as smooth as possible for you and your family. Overseas and interstate applications are highly encouraged.
#Work180
**Additional Information**
**Why you'll love working with us**
* Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options
* Purchase up to 6 weeks additional annual leave per year
* Volunteer and representation leave
* Flex public holidays - swap Easter or other holidays for ones that suit you better
**Ready to push the limits of what's possible?**
We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.
Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible.
**Learn more about life at AECOM:** LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more!
AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $13.1 billion in fiscal year 2022. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
**ReqID:** J10105232
**Business Line:** Energy
**Business Group:** DCS
**Strategic Business Unit:** ANZ
**Career Area:** Engineering
**Work Location Model:** Please Select
**Legal Entity:** AECOM Australia Pty Ltd

**Company Description**
_"The team culture at AECOM hits you when you join, its supportive, collaborative and the close team environment is engaging. There are a surprising number of people with decades of experience at AECOM which speaks volumes for the culture; they provide an environment of knowledge sharing and support. Being the global number one engineering business means that the projects we work on are city-shaping: I feel part of creating the future of QLD!" -_ **_Tim Nuttall, Group Lead - Transport, QLD_**
**Come grow with us.**
AECOM is involved in the most interesting and challenging transport infrastructure projects that are shaping the landscape around us and defining the future of Austraila. We live and breathe culture making sure our lives are integrated with our professional development and we actively enjoy the journey.
Our teams work collaboratively across the world and our transportation experts leverage local knowledge and global capability to help clients navigate challenges and build a better world. Our expertise in planning, designing, and managing transportation systems allows us to help public and private clients move people and goods in smarter, more advanced, and sustainable ways.
We have exceptional people that focus on what we do well, and we take that approach to support our clients and bring impressive projects to life. Our people are our key asset and at the core of our success, so we support them on a rich varied career path all within one global business. At AECOM, you'll thrive in an inclusive and forward-thinking environment where your contributions are valued and your potential is unlimited.
Getting the opportunity to be a key part one of the best teams through a period of exceptional growth in the region is exciting.
**Everyone belongs at AECOM**
We're committed to diversity, equity, inclusion, and belonging - because great ideas come from diverse perspectives. AECOM is proud to be a **Fortune 500 Most Admired Company** , a **WGEA Employer of Choice for Gender Equality** , **Work180 Equitable Workplace Awards 2025 Winner** and an **AWEI Bronze Tier LGBTQ+ Inclusive Employer** .
**Job Description**
AECOM's Transport Group is looking for a Technical Director with a strong focus on project management. In this key leadership role, you'll guide the successful delivery of complex, multidisciplinary transport projects that shape the region's future.
You'll work with a high-performing team in a collaborative and innovative environment-delivering solutions that make a real difference to communities across SEQ.
**How you'll make a difference**
+ Client face, bringing depth of TMR relationships and proven delivery to the role
+ Lead major transport infrastructure projects, focusing on culture, project performance, and relationships with clients and contractors
+ Collaborate with an industry-leading team on large-scale transport projects across Queensland and Australia.
+ Foster a culture of technical excellence and collaboration within multidisciplinary teams.
**Qualifications**
**The qualities that help you thrive**
We are looking for a motivated individual who brings out the best in people and fosters an environment that promotes the teams success.
The following qualifications and experience are highly desired, but if you don't tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered.
+ Tertiary qualification in engineering with 20+ years of experience, suitable to hold (or obtain) RPEQ status in Queensland.
+ Proven experience as Project Manager and/or Design Manager for major transport infrastructure projects, specifically including work with TMR.
+ Knowledge of the Queensland consulting services market, including Business Cases, D&C, ECI, and ETI delivery.
+ Excellent client relationships, business development experience, and understanding of resourcing planning and forecasting.
**Additional Information**
**Why you'll love working with us**
+ Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options
+ 26 weeks paid parental leave, 2 weeks paid partner leave and up to 12 weeks paid alternative primary carer leave
+ Private health insurance, free annual flu vaccinations, skin checks and eye health checks
+ Life and income protection plans, personal travel insurance discounts
**Ready to push the limits of what's possible?**
We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.
Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible.
**Learn more about life at AECOM:** LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more!
AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $13.1 billion in fiscal year 2022. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
**ReqID:** J10120983
**Business Line:** Transportation
**Business Group:** DCS
**Strategic Business Unit:** ANZ
**Career Area:** Engineering
**Work Location Model:** Hybrid
**Legal Entity:** AECOM Australia Pty Ltd

**Company Description**
_"AECOM has always been so supportive of my career development. From a graduate in the Transport Planning team to my current role as Transport Team Lead - Auckland, AECOM has given so many opportunities to grow . The projects I work on are city-shaping and always different." -_ **_Sarah Whitehouse, Transport Team Lead, Auckland NZ_**
**Come and grow with us.**
As the demand for safe, efficient, and cost-effective transportation grows, AECOM provides comprehensive services from concept to completion and beyond. Our transportation experts leverage local knowledge and global capability to help clients navigate challenges and build a better world. Specialising in planning, designing, and managing transportation systems, we also restore and upgrade aging infrastructure. We support public and private clients in moving people and goods sustainably, with a strategic focus on renewable energy and the electrification and decarbonisation of transportation.
**Everyone belongs at AECOM**
We're committed to diversity, equity, inclusion, and belonging - because great ideas come from diverse perspectives. AECOM is proud to be a **Fortune 500 Most Admired Company,** a **WGEA Employer of Choice for Gender Equality, #Work180 Equitable Workplace Awards 2025 Winner** and an **AWEI Bronze Tier LGBTQ+ Inclusive Employer.**
**Job Description**
We are seeking a highly experienced Technical Director for our Ports & Marines to join our team in Sydney, Australia. This leadership role offers an exciting opportunity to drive innovation and excellence in marine infrastructure projects across the region.
**How you'll make a difference:**
+ Lead and deliver large-scale, technically complex structural engineering projects for ports and marine infrastructure, with a strong focus on quality, innovation, and client satisfaction.
+ Provide strategic technical direction and leadership across project lifecycles, mentoring engineers at all levels to support capability development and succession planning.
+ Ensure rigorous compliance with local and international maritime codes and standards, while proactively managing risk and safety considerations.
+ Build and sustain strong client and stakeholder relationships, collaborating across multidisciplinary teams to deliver integrated, high-impact engineering solutions.
+ Champion innovation in structural design, drive continuous improvement in quality assurance processes, and represent the company as a thought leader through industry publications, conference presentations, and professional forums.
The following qualifications and experience are highly desired, but if you don't tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered.
**Qualifications**
**The qualities that help you thrive:**
+ Extensive experience in structural engineering, with recent experience in ports and marine projects
+ Recognised qualification (Associate Diploma, Bachelor of Engineering Technology or Similar).
+ Proven project management and design experience dealing with internal and external stakeholders at all levels of seniority.
+ Track record of technical expertise delivering Ports and Marine projects.
+ Advanced knowledge of structural engineering principles and practices, particularly in marine environments.
**Why you'll love working with us:**
+ Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options
+ Purchase up to 6 weeks additional annual leave per year
+ Flex public holidays - swap Easter or other holidays for ones that suit you better
+ Continuous learning and growth - lunch and learns, professional development courses, financial study assistance, 5 days paid study leave & global career opportunities
#Work180
**Additional Information**
AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $13.1 billion in fiscal year 2022. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
**ReqID:** J10126638
**Business Line:** Transportation
**Business Group:** DCS
**Strategic Business Unit:** ANZ
**Career Area:** Engineering
**Work Location Model:** Hybrid
**Legal Entity:** AECOM Australia Pty Ltd

**Job Family:** Electrification & Automation
**Req ID:** 474312
Siemens Smart Infrastructure - Electrification and Automation is a global leader in sustainable and reliable energy solutions. Our Overhead Medium Voltage Systems (OMVS) business, headquartered in Yatala, Queensland, serves as the global center of competence for the development, manufacturing and lifecycle management of intelligent overhead protection systems. We are currently searching for an experienced Product Development Manager to lead our technically ambitious portfolio of projects and guide a multidisciplinary engineering team across R&D, embedded systems, mechanical design and software. This is a strategic leadership role that requires a strong engineering foundation, people management experience and the ability to collaborate well with global teams. Key Responsibilities: - Lead all product development activities for the global OMVS portfolio - Manage and mentor a high-performing, cross-functional engineering team - Oversee R&D project planning, budgeting, resource allocation and execution - Ensure compliance with cybersecurity, IP protection and technical standards - Drive project delivery excellence using Siemens Development System (SDS) principles - Foster cross-functional collaboration with operations, portfolio management and international stakeholders - Monitor and report on project progress, risks and outcomes to senior leadership - Support technical teams in defining requirements and solving complex engineering challenges - Ensure smooth handover of developed products to manufacturing and customer support - Promote a culture of innovation, accountability, and continuous improvement.About You: - Degree-qualified in engineering or applied science - Proven track record in leading complex product development programs - Strong leadership, team development and communication skills - Hands-on experience with embedded systems, mechanical products and/or software development - Skilled in project management and cross-functional coordination - Customer-focused, results-driven and comfortable working in a global environment.Why Siemens? Working at Siemens is exciting! Not only because of the impact you can make, but also because of the benefits we offer to make your work and life more enjoyable. We highly value and encourage personal growth through experience and training. We strive every day to provide technology with purpose, live and work with a growth mindset, empower our people, and multiply customer impact. As a technology company with sustainability an integral part of our business, Siemens is ideally positioned to leverage the convergence of digitalisation and sustainability to help our customers make their energy transition to net zero. Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion help us fully realise the potential of our people. As part of Siemens Ownership culture, Siemens also supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the **Customer Service & Support (CSS)** organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
As a **Director of Technical Support Engineering** , you will lead an organization with deep product knowledge that resolves customer technical issues. You will own the customer relationship from a support standpoint and enable your teams to deliver a great customer experience and drive Microsoft Product Improvement. This opportunity will allow you to accelerate your career growth and improve your customer relationship management and leadership skills. You will develop deep technology industry knowledge and become adept at leading an organization of diverse teams.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**For Australia based roles - this position requires verification of Australian citizenship due to citizenship-based legal restrictions applicable to the role and as a result, you will need to provide a valid passport to verify your citizenship.**
**Responsibilities**
- **People Management** : You lead teams of product experts that solve complex customer technical issues by practicing leadership principles, enabling a culture that drives accountability, and attracting/ retaining great people.
- **Response and Resolution:** You act as an escalation point for customer issues that are politically charged and with technical or financial complexity. You enable teams to effectively manage the customer relationship by removing roadblocks and helping prioritize technical issues at a global level.
- **Readiness** : You proactively analyze group readiness strategy and lead collaboration with global readiness, engineering and product teams to ensure your organization has the technical skills required to provide a great customer experience
- **Product/Process Improvement:** You drive the partnership with internal groups to ensure aggregated customer feedback is considered to influence and drive product quality improvements.
- **Business Integration:** You establish the engagement strategy to promote effective collaboration with other teams and organizations to enable a great customer experience.
- This is a director level position to **lead teams in APAC** delivering technical support for Threat Protection and Data Security products under Microsoft Security''s stack.
**Qualifications**
**Required/minimum qualifications**
+ Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 8+ years of operational excellence, delivery management, account management, sales, or vendor management experience OR 10+ years of operational excellence, delivery management, account management, sales, or vendor management experience.
+ 5+ years of people management experience.
+ Experience managing technical support teams in high-complexity environments.
+ Proven ability to lead global, cross-functional teams, including hybrid onsite and outsourced models.
**Additional or preferred qualifications - the ideal applicant will have the below :**
+ 10+ years of operational excellence, delivery management, account management, sales, or vendor management experience o OR a Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 8+ years operational excellence, delivery management, account management, sales, or vendor management experienceo OR equivalent experience
+ 3+ years experience Managing Managers
+ Knowledge of the Cybersecurity domain, with focus on Threat Protection and Data Security.
+ ICS2 Certified in Cybersecurity and other certifications preferred.
**For Australia based roles - this position requires verification of Australian citizenship due to citizenship-based legal restrictions applicable to the role and as a result, you will need to provide a valid passport to verify your citizenship.**
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
As a Senior Support Engineering Manager, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues. You will manage the customer relationship from a support standpoint, enable your team to deliver a great customer experience and drive Microsoft Product Improvement. This opportunity will allow you to accelerate your career growth and hone your customer relationship management skills. You will develop deep technology industry knowledge and become adept at building and leading diverse teams.
This role is flexible in that you can work up to 100% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- People Management: You lead a team of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people.
- Response and Resolution: You manage the customer relationship with regards to Technical Support and act as an escalation point for Support Engineers to remove roadblocks.
- Readiness: You ensure your team has the technical skills required to provide a great customer experience.
- Product/Process Improvement: You ensure your team understands the product feedback cycle and participate in case triage meetings. You identify the right resources to implement automation or tools.
- Business Integration: You establish engagement strategy to promote effective collaboration across other teams and organizations to enable a great customer experience.
**Qualifications**
Required Qualifications:
- 5+ years of operational excellence, delivery management, account management, sales, or vendor management experience
o OR a Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years operational excellence, delivery management, account management, sales, or vendor management experience
o OR equivalent experience
- 1+ year(s) of people management experience
CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats-shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security
Preferred Qualifications
+ Chinese Proficiency
+ CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification
+ Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience
+ Ability to effectively communicate with customer managers and executives on technical and business issues.
+ Organization, time management, project management, and negotiation skills.
+ 3+ years of experience providing support for enterprise level premier customers.
+ Messaging Protection:- Experience or strong working knowledge of FP/RN, phishing and antimalware. - 2+ years of experience with Exchange or Office 365 (Exchange Online).- Preference will be given to candidates with exposure to email threat protection technologies such as phishing and malware detection, spam filtering, and impersonation detection. - Familiarity with Microsoft Defender for Office 365 features - including Safe Links, Safe Attachments, and quarantine policies - is considered an asset. - An understanding of mail flow, anti-spam/anti-phish policies, and the ability to interpret message headers to investigate spam or phish messages will be beneficial in this role.
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
As a Senior Support Engineering Manager, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues. You will manage the customer relationship from a support standpoint, enable your team to deliver a great customer experience and drive Microsoft Product Improvement. This opportunity will allow you to accelerate your career growth and hone your customer relationship management skills. You will develop deep technology industry knowledge and become adept at building and leading diverse teams.
This role is flexible in that you can work up to 100% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- People Management: You lead a team of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people.
- Response and Resolution: You manage the customer relationship with regards to Technical Support and act as an escalation point for Support Engineers to remove roadblocks.
- Readiness: You ensure your team has the technical skills required to provide a great customer experience.
- Product/Process Improvement: You ensure your team understands the product feedback cycle and participate in case triage meetings. You identify the right resources to implement automation or tools.
- Business Integration: You establish engagement strategy to promote effective collaboration across other teams and organizations to enable a great customer experience.
**Qualifications**
Required Qualifications:
- 5+ years of operational excellence, delivery management, account management, sales, or vendor management experience
o OR a Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years operational excellence, delivery management, account management, sales, or vendor management experience
o OR equivalent experience
- 1+ year(s) of people management experience
CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats-shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security
Preferred Qualifications
+ Chinese Proficiency
+ CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification
+ Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience
+ Ability to effectively communicate with customer managers and executives on technical and business issues.
+ Organization, time management, project management, and negotiation skills.
+ 3+ years of experience providing support for enterprise level premier customers.
+ Messaging Protection:- Experience or strong working knowledge of FP/RN, phishing and antimalware. - 2+ years of experience with Exchange or Office 365 (Exchange Online).- Preference will be given to candidates with exposure to email threat protection technologies such as phishing and malware detection, spam filtering, and impersonation detection. - Familiarity with Microsoft Defender for Office 365 features - including Safe Links, Safe Attachments, and quarantine policies - is considered an asset. - An understanding of mail flow, anti-spam/anti-phish policies, and the ability to interpret message headers to investigate spam or phish messages will be beneficial in this role.
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .