146 Technical Service jobs in Australia

Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System ( which makes everything possible.
The Technical Service Engineer is responsible for delivering high-quality service support to Cytiva's customers across Australia and New Zealand. This includes performing preventative maintenance, troubleshooting, installation, and qualification of a wide range of Cytiva's laboratory and bioprocessing equipment. The role plays a critical part in ensuring customer satisfaction, equipment uptime, and compliance in GMP environments.
This position reports to the Cytiva ANZ Service Leader and is part of the Equipment Services Team. It is a field-based role working remotely, with access to a local office in Mount Waverley.
What you will do:
+ Perform installation, qualification (IQOQ), preventative maintenance, troubleshooting, and repair of Cytiva's lab-scale and bioprocessing equipment including AKTA Pure, Go, Avant, Biacore, AKTA Ready, Readyflux, Wave, and Xcellerex systems etc., ensuring compliance with GMP standards.
+ Support digital and automation solutions including UNICORN, Figurate, Chronicle, OptiRun Connect, Historian and networking.
+ Maintain accurate service documentation including customer service logs, internal records, calibration records, and trunk stock.
+ Be part of an open and winning team culture, working closely with teammates and technical experts to continuously grow your technical skillset, while also collaborating with the broader team (incl. sales, product, and customer service) to deliver exceptional service to Cytiva customers.
+ Participate in revenue-generating activities such as contract renewals, sales lead generation, and implementation of service programs.
+ Travel across ANZ to support customers in both research and GMP manufacturing environments.
Who you are:
+ You have over 4 years of field service experience, or you are an early-career biomedical engineer, automation engineer, mechatronics engineer, electrical engineer/technician, or computer science graduate eager to grow in the life sciences industry.
+ You have strong hands-on technical skills, with proven experience in troubleshooting and problem-solving (preferably in field-based roles but not mandatory). You also demonstrate the ability to quickly learn and support a wide range of products.
+ You are proficient with computer systems and networking, capable of setting up and troubleshooting software and hardware in customer environments.
+ You have a keen attention to detail and a strong interest in working within GMP-regulated environments supporting critical therapeutic drug production.
+ You are passionate about the life sciences industry, customer-focused, and thrive both working independently and as a good team player as part of a remote, collaborative team.
Travel, Motor Vehicle Record & Physical/Environment Requirements - below requirements are essential to this role:
+ Ability to travel - an average of 50% travel across Australia and New Zealand for training and field work, with occasional international travel.
+ Ability to lift, move, or carry tools, tool cases, and equipment, and to perform service tasks on both benchtop instruments and large-scale systems (e.g., 2000-litre bioreactors), including tasks that may require bending, kneeling, or working in physically demanding positions (in accordance with EHS guidelines).
+ Must hold a valid driver's license with an acceptable driving record.
It would be a plus if you also possess previous experience in:
+ Working in GMP environments or supporting customers in regulated industries.
+ Hands-on experience with Cytiva equipment or similar bioprocessing technologies.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .

Technical Service Specialist II
Date: Oct 5, 2025
Req ID:
Location:
Sunshine West, VIC, AU
Workplace Type: Onsite
Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges at AGCO we are proud to be working towards a solution, come and join us as our new Supervisor, Technical Service and make your contribution.
This position will be considered either Onsite or Hybrid.
**Job Summary:**
The Technical Service Specialist is responsible for the dissemination of accurate and prompt service direction to AGCO field service inquiries via telephone, and the web for assigned AGCO products. Responsibilities include trouble-shooting and diagnostics for all technical issues and then communication in the forms of tele-service, web communication, service publications, dealer service training (supplemental assistance only), and warranty claim review (supplemental assistance only). The Specialist is expected to be a recognized service expert on their assigned product(s). In special circumstances, the Specialist may also support local manufacturing site activities (product line audits, end of line quality audits, aid in solving issues with product in the manufacturing environment). The Employee will be responsible to authoring technical documentation and to monitor the execution of the campaign in the regions.
**Your Impact will include, but not limited to the following**
+ Supervise the CS Escalation process and Full Harvesting portfolio of the region ensuring Issues are addressed quickly and solution develop/ communicate appropriately into the region.
+ Inquiries / communications: Responsible for processing inquiries related to product failure diagnostics, performance, reliability, product features, service administration, product training, and warranty. Structure responses in Salesforce consistent with defined standards governing case content, quality and structure; with sensitivity to cost of machine repairs to AGCO warranty, dealer, and customers. Responses will be tailored to include complete information as they are also available for future reference by other Specialists.
+ Problem investigation: Use existing tools ( Knowledge, Technical Publications, PPR tools, Engineering tools, etc.) to research technical solutions when said solutions are known. Otherwise, work with Team Leader and/or Product Performance, Engineerign other dept. on issues where technical solution is not known.
+ Technical Services and Support Improvements: Assist Product Performance Specialist and Product Performance Manager to identify product issues while maintaining or improving product performance, reliability, quality and customer satisfaction. This may involve drafting and developing PPR items and aiding in analysis.
+ Continuous Personal Growth: Expand skills and abilities through participation in training offered by the Technical Training department, internally facilitated training events, on-line and other available company offered training. A Specialist's skills will be reviewed and accessed semi-annually by the Team Leader. Complete miscellaneous assignments related to Technical Support as requested by Team Leader.
**Your Experience and Qualifications**
+ A comprehensive technical knowledge of AGCO products and of mechanical/electrical system. Knowledge of service/parts management methods
+ Good knowledge of mechanized agriculture and land preparation techniques
+ Good interpersonal skills. Commercial awareness
+ Good understanding of the farm machinery dealer network
+ High level PC expertise and Office Package. Ability to communicate at all levels
**Key Competencies**
+ Strategic thinking and planning
+ Relationship management
+ Sales and negotiation
+ Market awareness
+ Self-motivation and initiative
+ Problem-solving and adaptability
**Your Benefits**
+ Competitive base salary
+ A company performance related annual bonus
+ Employee Stock Purchase Plan
+ A supportive workplace culture
**Your Workplace**
We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

**Join us as we bring agriculture into the future and apply now!**

AGCO is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

**Please note:**
1. As an essential part of our hiring process, you will be required to undertake a National Criminal Check.

1. You are required to have Australia work rights as no work/ visa sponsorship is offered with this role.
**Job Segment:** Relationship Manager, Performance Management, Field Service, Technical Support, Customer Service, Human Resources, Manufacturing, Research, Technology

Urgent requirement of  EL2 Technical Service Delivery Manager - Contract  - Canberra RequirementsMinimum 3 + years knowledge and experience implementing the Australian Signals Directorate (ASD) Essential Eight and the applicable Information Security Manual controls to achieve Maturity Level One in a complex ICT Environment, and/or Significant knowledge and experience implementing the Microsoft 365 product suite or similar digital transformation projects in a complex ICT Environment.Minimum 3 + years' experience and knowledge in delivering Cyber Security and assurance projects, including managing project scope, schedule, budget constraints and providing support to clear issues blocking delivery Weighted Criteria : Experience working with and influencing internal and external stakeholders and partners to minimise the organisation change impact in order to successfully implement Cyber Security mitigations.Proven track record in leading technical teams and managing cross-disciplinary technical programs, from project definition to product delivery/demonstration. Department : Services Australia Estimated start date : Wednesday, 01 May 2024 Initial contract duration :  30 June 2025 Extension term :  12 Months Number of extensions : 02 Location of work : ACT, NSW, QLD, SA, VIC Security clearance : Must have Negative Vetting Level 1 Working arrangements : Canberra -the work is to be performed at the department premises. Adelaide-Brisbane-Melbourne-the work is to be performed at the department premises. Some remote working arrangements may be considered Email: 

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
**Job Description**
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
**About the Role** **:**
This role focuses on leading a team of field service engineers and an ISO17025 calibration laboratory, supporting customers, and growing the service business. Responsibilities include maintaining high service standards, delivering excellent customer service, and prioritizing for repairs, maintenance, and installations. The Region Service Manager is accountable for improving service delivery and meeting organizational goals.
**What You'll Do** **:**
+ People Leadership and Team Development: Lead, motivate, recruit, develop, and guide Field Service Engineers (FSE) & Calibration technicians within the region. Build capability and technical expertise within the field team through technical training and individual development plans. Drive a customer-centric culture with a focus on development to become a high-performance team.
+ Field Service Delivery: Facilitate end-to-end field service operations, including customer communication, management of critical issues, and prioritization of resources (field service engineers, parts, tools) for breakdown repairs, planned preventative maintenance, calibrationsand installations. Supervise and ensure accurate completion and reporting of jobs in the service system. Address any concerns or customer complaints promptly. Facilitate toolbox meetings and streamline field service workflow to drive continuous process improvement.
+ Customer Relationship Management: Champion positive relationships with customers, including key account management. Engage with customers to comprehend their needs, proactively handle user problems, address concerns, and ensure a satisfying customer experience.
+ Support and drive service revenue for the region in collaboration with the Senior Service Manager and Service sales team.
+ Safety, Compliance, and Wellbeing: Ensure team alignment with all relevant regulations, safety standards, and industry guidelines. Develop and implement policies and procedures to stay in sync with a safe working environment.
**Keys to Success:**
**Experience** **& Qualifications**
+ 4+ years of Technical Service management and/or service business management experience.
+ Knowledge of and experience in overseeing ISO17025 calibrations
+ People leadership and team management experience, with track record in building, developing and coaching a successful teams to deliver excellent service to customers.
+ Demonstrated experience in driving service business growth and revenue targets.
+ Demonstrated experience in operating successfully within an environment focused on commitment and high levels of intensity.
+ Experience in working in a global and matrix organisation with a decentralised model (preferred)
**Knowledge, Skills, Abilities**
+ Strong customer communication and interpersonal skills
+ Intuition for service business
+ People leadership
+ Problem solving and Analytical
**Benefits**
**Join our team and take advantage of these great benefits! Apply now to learn more about the full range of benefits we offer.**
+ **Health & Wellbeing:** Join a company that prioritizes your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.
+ **Flexibility:** Balance your work and personal life with flexible arrangements.
+ **Extra Leave:** Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave.
+ **Charitable Giving & Volunteering:** Make an impact with paid volunteer time to support non-profit organizations that matter to you.
+ **Learning & Development:** Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.
**Thermo Fisher Scientific Australia WGEA Employer of Choice for Gender Equality**
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch ( as our colleagues explain 5 reasons to work with us. As one team of 120,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific ( , where diverse experiences, backgrounds and perspectives are valued.
**Apply today!** ** Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Customer Support Coordinator
Job ID

Posted
23-Oct-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Administrative, Facilities Management
Location(s)
Melbourne - Victoria - Australia
**Entry level Facilities Administration support role for a key client**
**Coordinate service and facilities team in response to customer requests**
**Melbourne | Land of the Wurundjeri people**
In this entry level role, you will provide administrative support to our Facilities Management team. The focus on finance, property, and operational management. This is a varied role that requires strong communication skills, attention to detail, and a positive attitude.
You will act as the first point of contact for our valued client responsible for responding and resolving customer requests and enquiries, coordinating service and facilities professionals in response to customer requests, and supporting the Facilities Management Team.
**Here's what you will focus on:**
+ Acting as the first point of contact for our valued customers and tenants
+ Coordinating service and facilities teams in response to customer requests
+ Timely management and processing of customer requests, queries, billing information, work requests
+ Account administration and maintain records on our system and support the FM's onsite
+ Ensure service providers meet contractual obligations
**Your Background:**
+ Previous administration experience with a high level of attention to details
+ Strong interpersonal and relationship management skills
+ Exceptional written and verbal communication skills and a professional phone manner
+ Call and query handling and call resolution skills
+ Strong time management and organisational skills in a busy environment
+ Proficiency using Microsoft Word, Excel, Outlook and call centre technology
**So, what's in it for you?**
Joining our team means surrounding yourself with talented, driven professionals who are at the top of their field. Your journey starts here.
+ Uncapped opportunities to develop your career within the property Industry
+ Structured career development to support you and explore your learning potential and career goals
+ Parental leave which is industry leading.
+ A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.
+ Qantas flight discounts
+ Initiatives and annual programs to recognise employees who exemplify excellence nationally and pacific wide
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you can chart your own course and realize your potential. We welcome all applicants.    
**Can we inspire you to join us?**
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
We welcome and encourage First Nations People to apply.
Be inspired to elevate your career to new heights.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
We look forward to hearing from you! **#WeAreCBRE**
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

**About Us**
At Cargill, we're challenging the way world sees agriculture. With more than 150 years of experience we are committed to feeding the world in a safe and responsible way, reducing environmental impact, and improving the communities where we live and work. Safety is our top priority, and we are committed to creating a 'zero harm' safety culture.
With a diverse and inclusive workplace culture and a global footprint, you will work with some of the best minds developing innovative programs and practices for a sustainable future. It's an opportunity to learn, grow and engage in meaningful work that makes a positive impact around the globe. Learn more at Purpose and Impact**
As a Customer Support Specialist, you will play a key role in driving commercial success by proactively engaging with grower and broker customers to identify commercial opportunities, generate leads, and support our grain purchasing activities. You will initiate outbound calls, build lasting customer relationships, and collaborate closely with our Territory Managers to grow market presence. In addition to your business development efforts, you will provide exceptional service by managing multi-channel inbound inquiries leveraging your strong communication and problem-solving skills to ensure high levels of customer satisfaction.
**Key Accountabilities**
+ Proactive Customer Engagement: Initiate outbound calls to grower customers to identify grain marketing opportunities, generate leads, support purchasing decisions and collect feedback.
+ Sales Support: Assist in executing grain purchases and facilitate smooth transactions between growers and acquirers.
+ Relationship Building: Develop and maintain strong, trust-based relationships with customers to encourage repeat business and long-term loyalty.
+ Inbound & Digital Support: Respond to inbound calls, emails, and portal inquiries with professionalism and efficiency, ensuring high levels of customer satisfaction.
+ Field Team Collaboration: Work closely with Territory Managers to coordinate customer outreach, share insights, and support regional sales strategies.
+ Customer Education: Guide users through our digital platform, helping them navigate listings, offers, and transactions.
+ Lead Generation: Identify and qualify new business opportunities through proactive outreach and customer conversations.
+ Issue Resolution: Troubleshoot and resolve customer issues promptly, escalating where necessary to ensure timely solutions.
+ Perform other duties as required
**Qualifications**
**Required**
+ Bachelor's degree in a related field or equivalent experience
+ Minimum of two years of related work experience
+ Excellent Communication and presentation skills
+ Able to build and maintain strong relationships
+ Strong analytical, project management and problem-solving skills
+ Ability to work independently and as part of a team
+ Confident and articulate phone communications skills
**Preferred**
+ Broad knowledge of Australian grains industry and regional locations
+ Computer literate and Microsoft Office proficient
+ Knowledge of Sales Cloud CRM
+ Innovation mindset
**We Offer**
+ In return to your experience, we offer:
+ A competitive remuneration package including performance incentive plan
+ Autonomy and scope for career development
+ The opportunity to work with some of the most talented people in the industry and inspiring leaders
+ A supportive working culture and an inclusive team environment
If you are ready to take on a rare, career defining opportunity, are self-motivated and team spirited, then we would love to hear from you.
**_Cargill is an Equal Opportunity Employer. All applications are treated with complete confidentiality._**