5 Technology Consultant jobs in Australia

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**The Team:**
The Customer Excellence Group (CEG) is ServiceNow's internal professional services organisation. The CEG team at ServiceNow works with customers to help them achieve their business outcomes by providing proven practice guidance and technical expertise. As part of the CEG Expert Services Delivery team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to realise the value of their ServiceNow investment, while making ServiceNow the best buying decision they've ever made.
**The Role:**
This Senior Technical Consultant is part of the Platform, Data and AI team in APAC (Asia Pacific) and will have the opportunity to work with our biggest customers throughout the region.
This Senior Technical Consultant - Platform, Data and AI role is functional and technical expert consulting with customers on implementing a ServiceNow Platform, Data and AI solutions - all with the goal of accelerating adoption and driving customer business outcomes.
The role requires the person to be laser-focused on solving for the most relevant customer challenges, consulting with customers on implementation solution designs and configuring the ServiceNow Platform, Data and AI products aligned to best practices
The ideal candidate for this role will be passionate about AI and application design and development with deep product expertise, thrives in complex technical challenges, and be capable at leading both design and build activities across a cross-functional set of stakeholders (Customers, Partners, and less experienced team members).
**What you get to do in this role:**
+ Drive innovative business and digital transformation solutions with our customers
+ Be a Lead member for one or more streams in large customer projects and focused of deliveringsubstantive customer outcomes.
+ Collaborate with cross-functional teams, including sales and product development, to ensure the successful deployment of ServiceNow's Generative AI and Platform, solutions.
+ Design
+ You will bring gravitas to customer meetings and workshops and be able to identify customer use cases, requirements and other relevant inputs for the overall success of the deployment.
+ Run customer design workshops across Generative AI, Platform, App Engine, and Workflow Data Fabric solutions.
+ Use your excellent communication skills to lead all the technical aspects of project delivery and solution delivery including presenting technical and business concepts to a variety of stakeholders.
+ Architect and develop of solutions that consider long term technical architecture, process design and ServiceNow technical standards.
+ Lead Platform wide process definition, re-engineering, improvement, and gap analysis of current/future-state processes and functionality during workshops with key customer sponsors and stakeholders
+ Providing technical advice and thought-leadership to customers on how to best utilize ServiceNow's GenAI and Platform technologies to achieve their business objectives
+ Translate business and user requirements and technology constraints into solution concepts that are meaningful, easy to use, and engaging
+ Writing detailed user stories, testing strategy and knowledge transfer while supporting customers in reviewing and approving them
+ Creating solution design documents for complex solutions (e.g. custom Applications, Agentic Workflows, Integration patterns)
+ Build
+ You will be a key member of our expert team and will configure custom AI, Applications, Workflows and UI and use your customer centric interpersonal skills to work in culturally diverse, matrixed project teams.
+ Prepare customer-facing technical deliverables and responsible for quality of configured/developed solution
+ Configure/develop custom solutions across Now Assist skills, AI Agents, UI Builder/Workspaces, portal, automation and complex integrations components on the platform
+ Provide oversight and unit testing of partner resources' development
+ Presales
+ Provide services pre-sales support by conducting implementation solution presentations, leading solutioning/scoping discussions/workshops, estimating implementation engagement efforts in partnership with Services Account Executives and Solution Consultants.
+ Innovation
+ You will have the opportunity to contribute your innovation ideas for best practices, service offerings, and implementation methodology to the wider global team in CEG as well as our GenAI and Platform product teams.
+ Contribute thought leadership and point-of-view documents, white papers, community postsand other documentation to make information about ServiceNow's GenAI and Platform capabilities more accessible to the broader ServiceNow organization, customers, and partners
+ Stay up-to-date with industry trends and emerging technologies in the field of GenAI, and apply this knowledge to continuously improve and evolve ServiceNow's Service offerings and collateral
+ You will use your passion for leadership and knowledge sharing to guide and mentor both colleagues, customers and our delivery partners in configuration best practices for ServiceNow AI and Platform products
+ Up to 25% travel annually, driven by customer needs and internal meetings
**To be successful in this role you have:**
+ At least 7 years of configuration/development experience in ServiceNow platform across highly-capabletechnologies - inclusive of Now Assist, Virtual Agent, AI Search, custom applications, integrations, portals and UI Builder workspaces
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ Demonstrated ability to influence and consult (providing options with pros, cons, and risks) in complex and varied customer environments, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems
+ Interacts well with both technical and non-technical customers, attains relevant technical and business requirements and designs comprehensive solutions
+ Strong aptitude toward communicating complex business and technical concepts using visualisation and modelling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams
+ Customer-centric mentality, willing to go the extra mile for the customer, and will break down all barriers to ensure customer success
+ Customer-focused mindset and commitment to delivering high-quality results
+ Creative and analytical mindset with strong problem-solving skills
+ Curious about new technology, proactive and a self-starter
+ Ability to work effectively in a fast-paced, dynamic environment
+ Excellent communication and collaboration skills
+ Proven team player and team builder
+ Familiarity with Agile methodologies and experience working in an Agile environment
+ Strong Technical skills:
+ Artificial Intelligence, Machine Learning, or Data Science
+ Strong in JavaScript, HTML, and libraries/frameworks such as AngularJS, and components-based solutions like Angular 2+ or React
+ LDAP, VPN, SSL, SAML/SSO, REST/SOAP and other widespread enterprise technologies
+ Experience and understanding of Object-Oriented Design, responsive design
+ Data management, database design, and database concepts
+ Working knowledge of the components in a web applications stack and working with SaaS technologies
+ ServiceNow Certifications (required):
+ Certified System Administrator (CSA)
+ Certified Application Developer (CAD)
+ Certified Implementation Specialist (CIS) in one other ServiceNow product (e.g. CSM, ITOM, SecOps, ITSM)
+ Core Platform micro-certifications - Integration Hub, Virtual Agent, AI Search Flow Designer, UI Builder, Service Portal, Mobile)
+ Desired ServiceNow Certifications (required or must achieve within the first 180 days):
+ Certified Technical Architect
+ Delivery Accreditation - AI Agents
+ Delivery Accreditation - Now Assist for Creator, Now Assist for Creator
+ Must be able to travel up to 25% annually, where required
+ Must be able to accommodate adjusted working hours to support customers across APAC region.
_If you do not meet all the above qualifications, but still think you have something to offer this team, please apply! Candidates with lesser experience will be considered for appropriate roles._
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Product Manager/Associate Managing Consultant, Program Management, Advisors & Consulting Services
We are seeking a dynamic and experienced Product Manager to join our team. You will play a key role in shaping and delivering innovative financial products that meet evolving customer needs and regulatory standards for one of our key clients. Hybrid work is applicable to this position.
All about the Role
Make an Impact as a Product Manager - Associate Managing Consultant, Advisors Program Management.
Advisors Program Management is an execution-oriented client-facing competency that applies proven, accredited skills and domain experience to partner with clients and help them drive measurable value by:
- Developing new products and strategies and ensuring smooth and efficient delivery to market.
- Strengthening client's internal skills, knowledge and experience in critical areas.
- Successfully implementing complex technology assets and delivering the most challenging transformation programs to create the new business as usual.
- Transforming client processes and optimizing their management practices.
All About You
To be successful in this role, you should have:
- Experience in product strategy & roadmap as well as customer centric development
- Strong understanding of customer journeys and ability to craft compelling value propositions in the card and credit domain is highly desirable.
- Formally trained in a range of project management and change management methodologies and techniques; accredited in one or more recognized PM/PMO/ Change/Service management methodologies is an advantage
- Bring interesting & relevant industry perspectives, insights and ideas to key stakeholders in the client organization.
- Strong analytical skills with confidence using data to drive actionable insights
- Proven problem-solving skills coupled with confidence in making data-driven decisions
- Advanced ability to drive outcomes and execute on a roadmap of initiatives
All About Your Education & Skills
- Bachelor's degree or equivalent qualification. Advanced degree or MBA preferred
- 4-6 years of Product Management experience
- Exposure specifically in payments and/or retail banking or merchants and/or consultancies.
- Comfortable with significant client interaction and interest in building relationships
- Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
- Advanced Word, Excel, and PowerPoint skills required, knowledge of Project Management tools preferred
- Professional accreditation such as Project Management Professional (PMP) desirable
- Willingness to travel
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Job Title:
Business Development Manager - Digital Technology - Consulting
Job Description
Join Our Team and Shape the Future of Technology! As a leading Fortune 500 company in the technology sector, we are thrilled to unveil our strategic shift toward becoming a premier technology solutions provider. We are looking for a proactive and results-oriented Business Development Manager to join our team in Melbourne and Sydney. This crucial position will spearhead our efforts to generate new business across Australia.
At Concentrix Catalyst, we don't just build technology, we design and deliver transformative digital experiences that reshape industries. As we continue to grow, we're looking for an ambitious and highly motivated **Business Development Manager** who thrives in a **consulting and solutions** environment.
We're currently looking for a unique set of skills, that includes strong technical capability, with consultive, solution selling skills, ideally a digital technology evangelist who is accustomed to having meaning discussions with customers to solve their technology problems, lead and craft innovative solutions and sell the services we offer.
If you are a true **"hunter,"** experienced in selling complex digital consulting services and professional solutions, we want to hear from you.
**Key Responsibilities:**
+ **Pipeline Generation:** Identify and qualify new business opportunities through networking, direct outreach, collaborations with marketing and partners, and industry events.
+ **Client Engagement:** Build and maintain robust relationships with potential clients, understand their needs, and present tailored solutions.
+ **Sales** **Strategy:** Develop and execute strategic sales plans to meet targets and business objectives.
+ **Contract Negotiation:** Lead negotiations, close deals, and ensure mutually beneficial agreements.
+ **Collaboration:** Work closely with marketing, delivery, and strategic partners, aligning sales strategies with company objectives. Collaborate with the sales and account management teams to provide comprehensive proposals to prospects and managed accounts.
+ **Market Analysis:** Stay informed on industry trends, market conditions, and competitor activities to uncover growth opportunities.
+ **Reporting:** Manage and report on sales activities and performance metrics, ensuring the accuracy of the sales pipeline and forecast.
**Essential Experience and Skills:**
+ A minimum of 5 years of experience in selling IT technology solutions, App Development, or Professional Services.
+ Proven track record of achieving sales targets.
+ Strong technical knowledge in areas such as Full Stack, MarTech, AI, Digital Cloud, and Mobile.
+ Excellent communication, interpersonal, negotiation, and closing abilities.
+ Proficiency in CRM software and Microsoft Office Suite.
+ Ability to work independently and as part of a team, with a proactive, self-motivated, and accountable approach.
+ Strong analytical and problem-solving skills.
**Attributes:**
+ Client-oriented mindset.
+ Hunger for success and a growth-oriented mindset.
**Why Join Us?**
**Innovative Environment:** Be part of a team that delivers creative solutions driving meaningful customer experiences.
**Global Impact:** Join a global leader in customer experience and technology.
**Career Growth:** Opportunities for professional development and career advancement.
**Inclusive Culture:** A collaborative and inclusive work culture that values diversity.
Ready to make your mark in a business that's changing the game in digital consulting? Apply now and let's create something extraordinary together.
Location:
AUS Sydney - Level 21-Suite 1, 175 Pitt Street
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Job Title:
Business Development Manager - Digital Technology - Consulting
Job Description
Join Our Team and Shape the Future of Technology! As a leading Fortune 500 company in the technology sector, we are thrilled to unveil our strategic shift toward becoming a premier technology solutions provider. We are looking for a proactive and results-oriented Business Development Manager to join our team in Melbourne and Sydney. This crucial position will spearhead our efforts to generate new business across Australia.
At Concentrix Catalyst, we don't just build technology, we design and deliver transformative digital experiences that reshape industries. As we continue to grow, we're looking for an ambitious and highly motivated **Business Development Manager** who thrives in a **consulting and solutions** environment.
We're currently looking for a unique set of skills, that includes strong technical capability, with consultive, solution selling skills, ideally a digital technology evangelist who is accustomed to having meaning discussions with customers to solve their technology problems, lead and craft innovative solutions and sell the services we offer.
If you are a true **"hunter,"** experienced in selling complex digital consulting services and professional solutions, we want to hear from you.
**Key Responsibilities:**
+ **Pipeline Generation:** Identify and qualify new business opportunities through networking, direct outreach, collaborations with marketing and partners, and industry events.
+ **Client Engagement:** Build and maintain robust relationships with potential clients, understand their needs, and present tailored solutions.
+ **Sales** **Strategy:** Develop and execute strategic sales plans to meet targets and business objectives.
+ **Contract Negotiation:** Lead negotiations, close deals, and ensure mutually beneficial agreements.
+ **Collaboration:** Work closely with marketing, delivery, and strategic partners, aligning sales strategies with company objectives. Collaborate with the sales and account management teams to provide comprehensive proposals to prospects and managed accounts.
+ **Market Analysis:** Stay informed on industry trends, market conditions, and competitor activities to uncover growth opportunities.
+ **Reporting:** Manage and report on sales activities and performance metrics, ensuring the accuracy of the sales pipeline and forecast.
**Essential Experience and Skills:**
+ A minimum of 5 years of experience in selling IT technology solutions, App Development, or Professional Services.
+ Proven track record of achieving sales targets.
+ Strong technical knowledge in areas such as Full Stack, MarTech, AI, Digital Cloud, and Mobile.
+ Excellent communication, interpersonal, negotiation, and closing abilities.
+ Proficiency in CRM software and Microsoft Office Suite.
+ Ability to work independently and as part of a team, with a proactive, self-motivated, and accountable approach.
+ Strong analytical and problem-solving skills.
**Attributes:**
+ Client-oriented mindset.
+ Hunger for success and a growth-oriented mindset.
**Why Join Us?**
**Innovative Environment:** Be part of a team that delivers creative solutions driving meaningful customer experiences.
**Global Impact:** Join a global leader in customer experience and technology.
**Career Growth:** Opportunities for professional development and career advancement.
**Inclusive Culture:** A collaborative and inclusive work culture that values diversity.
Ready to make your mark in a business that's changing the game in digital consulting? Apply now and let's create something extraordinary together.
Location:
AUS Sydney - Level 21-Suite 1, 175 Pitt Street
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (