8 User Training jobs in Australia

**We help the world run better**
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
**About the Program:**
We're a bit different to other internships in that we aren't limited to final year students or only offered over summer or winter breaks. Our paid program offers you the flexibility of being able to gain valuable work experience without sacrificing your studies.
The STAR program is a 2-year program, during which time you will gain experience in different areas. You'll have a dedicated STAR manager to support your personal development and a rotational mentor to guide you as you learn the ropes in each team. You will also have a STAR student mentor to help you find your way around and show you the best bits of the office!
**So how does it work?**
The STAR Program is the part time job that gives you a competitive advantage over other students when you graduate, looks great on your LinkedIn profile and provides experience learning soft skills such as:
+ Networking
+ Customer facing communication
+ Internal presentations
+ Job shadowing
+ Project management
+ Time management
**In this role as a STAR student, you will have the opportunity to:**
+ Experience different aspects of our business, often via 6 month rotations
+ Receive on-the-job structured development, coaching and mentoring and have the opportunity to interact with managers, leaders, and Executives from the Leadership team.
+ Work on a part-time basis during the academic year with an option to work full-time over the semester break - all paid of course!
+ Earn academic credit from accredited programs at your university for your experience.
+ Gain hands-on practical work experience and start building your professional network early.
At the end of the program, you will have the opportunity to apply for permanent opportunities within the business that will challenge and grow your current capabilities.
**What you'll do: (ROLE)**
+ Position title: STAR (Student Training and Rotation) Program Intern - Sydney
+ Location: Sydney, Australia
+ Expected start date and duration: **Early February 2026 for minimum 24 months duration**
**Who you are: (Requirements)**
We're looking for University Students who are self-motivated, have initiative, perseverance, and the hunger to stay curious. We're after people who enjoy working on meaningful innovative projects and are driven to continually learn.
Our STAR Program candidates will be:
+ Studying Degree(s) in Business, perhaps with an IT major although other academic backgrounds will be considered
+ **Finishing their studies no earlier than end of 2027**
+ Able to work at least 2 days per week during semester (3 days preferred)
+ High calibre, self-motivated individuals with excellent communication skills in English
+ Interested in technology, innovation, and how digital platforms can solve business challenges
+ Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure
+ Able to take onboard instructions, prioritise work, be a good listener, empathetic, collaborative, and team-oriented
+ Must be a citizen or permanent resident of Australia and/or New Zealand
"This is an SAP global, strategic, paid internship placement that provides students with opportunities to find purpose in their careers."
#SAPNextGen
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy ( . Specific conditions may apply for roles in Vocational Training.
**EOE AA M/F/Vet/Disability:**
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 428381 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Vocational | Employment Type: Regular Part Time | Additional Locations: #LI-Hybrid.

**We help the world run better**
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
**About the Program:**
We're a bit different to other internships in that we aren't limited to final year students or only offered over summer or winter breaks. Our paid program offers you the flexibility of being able to gain valuable work experience without sacrificing your studies.
The STAR program is a 2-year program, during which time you will gain experience in different areas. You'll have a dedicated STAR manager to support your personal development and a rotational mentor to guide you as you learn the ropes in each team. You will also have a STAR student mentor to help you find your way around and show you the best bits of the office!
**So how does it work?**
The STAR Program is the part time job that gives you a competitive advantage over other students when you graduate, looks great on your LinkedIn profile and provides experience learning soft skills such as:
+ Networking
+ Customer facing communication
+ Internal presentations
+ Job shadowing
+ Project management
+ Time management
**In this role as a STAR student, you will have the opportunity to:**
+ Experience different aspects of our business, often via 6 month rotations
+ Receive on-the-job structured development, coaching and mentoring and have the opportunity to interact with managers, leaders, and Executives from the Leadership team.
+ Work on a part-time basis during the academic year with an option to work full-time over the semester break - all paid of course!
+ Earn academic credit from accredited programs at your university for your experience.
+ Gain hands-on practical work experience and start building your professional network early.
At the end of the program, you will have the opportunity to apply for permanent opportunities within the business that will challenge and grow your current capabilities.
**What you'll do: (ROLE)**
+ Position title: STAR (Student Training and Rotation) Program Intern - Brisbane
+ Location: Brisbane, Australia
+ Expected start date and duration: **Early February 2026 for minimum 24 months duration**
**Who you are: (Requirements)**
We're looking for University Students who are self-motivated, have initiative, perseverance, and the hunger to stay curious. We're after people who enjoy working on meaningful innovative projects and are driven to continually learn.
Our STAR Program candidates will be:
+ Studying Degree(s) in Business, perhaps with an IT major although other academic backgrounds will be considered
+ **Finishing their studies no earlier than end of 2027**
+ Able to work at least 2 days per week during semester (3 days preferred)
+ High calibre, self-motivated individuals with excellent communication skills in English
+ Interested in technology, innovation, and how digital platforms can solve business challenges
+ Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure
+ Able to take onboard instructions, prioritise work, be a good listener, empathetic, collaborative, and team-oriente
+ Must be a citizen or permanent resident of Australia and/or New Zealand
"This is an SAP global, strategic, paid internship placement that provides students with opportunities to find purpose in their careers."
**#SAPNextGen**
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy ( . Specific conditions may apply for roles in Vocational Training.
**EOE AA M/F/Vet/Disability:**
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 431613 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Vocational | Employment Type: Regular Part Time | Additional Locations: #LI-Hybrid.

**We help the world run better**
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
**About the Program:**
Welcome to SAP's Student Training & Rotation (STAR) Program. Our globally-run, integrated work-study program provides a unique opportunity for students studying Business or IT related specialisations to gain real-world experiences while completing the remaining 24 months of undergraduate studies. This paid training program will give students a head start in building their career at SAP and helps them achieve early success.
**In this role as a STAR student, you will have the opportunity to:**
+ Work in one SAP's key growth areas, the Sovereign Cloud team
+ Gain practical skills to grow into a role as a DevOps Engineer, Security Engineer or a Junior Engineer focused in our S4/HANA product
+ Best practices like agile methodologies, design thinking and continuous deployment
+ Get paid to work part-time during the academic year, full-time over a semester break if you choose;
+ Earn academic credit through your university from this experience;
At the end of the program, participants will have the opportunity to be considered for permanent opportunities within the business that will challenge and grow their current capabilities.
**What you'll do:**
+ Position title: STAR (Student Training and Rotation) Program Intern (VT/STAR) - Canberra - Sovereign Cloud
+ Location: Canberra (Deakin), Australia
+ Expected start date and duration: **Beginning of February 2026 for minimum 24 months duration**
+ Become part of SAP's Sovereign Cloud team Highly regulated industry organisations and government jurisdictions are increasingly subject to cyber security reporting and security risk management that includes consideration of where data resides. Those customers are looking to SAP's Sovereign Cloud capabilities to ensure compliance and mitigate risk. Roles could include working as a DevOps, Security or Junior Engineer.
+ A DevOps Engineer is responsible for deployment, upgrade and lifecycle management of Cloud infrastructure and hosted SAP products. Responsibilities include creating scripts and assisting with automated deployment processes, setup and configuration of monitoring tools and trouble shooting to identify issues impacting service delivery.
+ A Security Engineer configures, maintains, administers and deploys a wide range of cyber security technologies. They troubleshoot technical problems for a wide range for of those technologies, develop requirements and recommend changes to improve performance and usability.
+ A Junior Engineer will be involved in managing the SAP S4/HANA daily operations of our SAP ecosystem. Responsibilities include managing periodic activities, refreshes, patching and upgrades.
**Who you are:**
We're looking for someone who takes the initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energised by lifelong learning.
Our STAR Program Sovereign Cloud candidates will be:
+ Strong at conducting analytical research
+ Good problem solvers
+ Strong communicators with well developed interpersonal skills, they like to collaborate with others
+ Demonstrating a 'can do' attitude with a strong sense of ownership for the work they undertake
+ Preferably studying Degree(s) IT or Computer Science/ Engineering-related major/second degree although other academic backgrounds will be considered
+ Have at least 24 months remaining in their studies from their start date (targeted earliest graduation date by end of 2027)
+ Willing and able to work at least 2 days per week during semester
+ Able to meet the requirements for an Australian Security Clearance which the company will sponsor. Candidates must be Australian citizens.
"This is an SAP global, strategic, paid internship placement that provides students with opportunities to find purpose in their careers.
#SAPNextGen
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy ( . Specific conditions may apply for roles in Vocational Training.
**EOE AA M/F/Vet/Disability:**
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 428385 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Vocational | Employment Type: Regular Part Time | Additional Locations: #LI-Hybrid.

**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
**About the Program:**
Welcome to SAP's Student Training & Rotation (STAR) Program. Our globally-run, integrated work-study program provides a unique opportunity for students studying Business or IT related specialisations to gain real-world experiences while completing the remaining 24 months of undergraduate studies. This paid training program will give students a head start in building their career at SAP and helps them achieve early success.
**In this role as a STAR student, you will have the opportunity to:**
+ Work in one SAP's key growth areas, the Sovereign Cloud team
+ Gain practical skills to grow into a role as a DevOps Engineer, Security Engineer or a Junior Engineer focused in our S4/HANA product
+ Best practices like agile methodologies, design thinking and continuous deployment
+ Get paid to work part-time during the academic year, full-time over a semester break if you choose;
+ Earn academic credit through your university from this experience;
At the end of the program, participants will have the opportunity to be considered for permanent opportunities within the business that will challenge and grow their current capabilities.
**What you'll do:**
+ Position title: STAR (Student Training and Rotation) Program Intern (VT/STAR) - Melbourne - Sovereign Cloud
+ Location: Melbourne, Australia
+ Expected start date and duration: **Beginning of February 2026 for minimum 24 months duration**
+ Become part of SAP's Sovereign Cloud team Highly regulated industry organisations and government jurisdictions are increasingly subject to cyber security reporting and security risk management that includes consideration of where data resides. Those customers are looking to SAP's Sovereign Cloud capabilities to ensure compliance and mitigate risk. Roles could include working as a DevOps, Security or Junior Engineer.
+ A DevOps Engineer is responsible for deployment, upgrade and lifecycle management of Cloud infrastructure and hosted SAP products. Responsibilities include creating scripts and assisting with automated deployment processes, setup and configuration of monitoring tools and trouble shooting to identify issues impacting service delivery.
+ A Security Engineer configures, maintains, administers and deploys a wide range of cyber security technologies. They troubleshoot technical problems for a wide range for of those technologies, develop requirements and recommend changes to improve performance and usability.
+ A Junior Engineer will be involved in managing the SAP S4/HANA daily operations of our SAP ecosystem. Responsibilities include managing periodic activities, refreshes, patching and upgrades.
**Who you are:**
We're looking for someone who takes the initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energised by lifelong learning.
Our STAR Program Sovereign Cloud candidates will be:
+ Strong at conducting analytical research
+ Good problem solvers
+ Strong communicators with well developed interpersonal skills, they like to collaborate with others
+ Demonstrating a 'can do' attitude with a strong sense of ownership for the work they undertake
+ Preferably studying Degree(s) IT or Computer Science/ Engineering-related major/second degree although other academic backgrounds will be considered
+ Have at least 24 months remaining in their studies from their start date (targeted earliest graduation date by end of 2027)
+ Willing and able to work at least 2 days per week during semester
+ Able to meet the requirements for an Australian Security Clearance which the company will sponsor. Candidates must be Australian citizens.
"This is an SAP global, strategic, paid internship placement that provides students with opportunities to find purpose in their careers."
#SAPNextGen
**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program ( , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
**AI Usage in the Recruitment Process**
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process ( .
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 433745 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Vocational | Employment Type: Regular Part Time | Additional Locations: #LI-Hybrid

Strong understanding of Australian Legal landscape
Demonstrated customer success background with training delivery skills
About our Team
LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law.
About the Role
At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility.
Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid working available.
Responsibilities
+ Delivering a minimum of 40 training hours per month and maintain accurate records
+ Planning learning activities to cover the client base and minimize cancellations
+ Identifying opportunities for new sales to fulfill client needs
+ Enhancing clients' knowledge of our products and drive usage
+ Building effective relationships with individual users and key stakeholders
+ Defining client learning needs and plan and implement effective training solutions
Requirements
+ Law degree or possess good understanding of Legal landscape. Open to Law graduates who are seeking alternative career.
+ Experience in customer success or customer relationship preferably within Legal industry
+ Experience in training delivery and using platforms like eLearning
+ Identify opportunities while building solid relationships with customers and stakeholders
+ Possess exceptional communication and presentation skills
+ Understand Boolean and free text search principles
+ Be authorized to legally work in Australia
+ Liaise with a range of management and staff levels, particularly with Sales departments
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Discounted Health plan rate and Optical Assistance- Life assurance and income protection- Option to buy additional Annual Leave days- Employee Assistance Program- Flexible working arrangements- Benefits for you and your family- Access to learning and development resourcesYour recruiter will advise you on the full benefits package for your location
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Strong understanding of Australian Legal landscape
Demonstrated customer success background with training delivery skills
About our Team
LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law.
About the Role
At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility.
Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid working available.
Responsibilities
+ Delivering a minimum of 40 training hours per month and maintain accurate records
+ Planning learning activities to cover the client base and minimize cancellations
+ Identifying opportunities for new sales to fulfill client needs
+ Enhancing clients' knowledge of our products and drive usage
+ Building effective relationships with individual users and key stakeholders
+ Defining client learning needs and plan and implement effective training solutions
Requirements
+ Law degree or possess good understanding of Legal landscape. Open to Law graduates who are seeking alternative career.
+ Experience in customer success or customer relationship preferably within Legal industry
+ Experience in training delivery and using platforms like eLearning
+ Identify opportunities while building solid relationships with customers and stakeholders
+ Possess exceptional communication and presentation skills
+ Understand Boolean and free text search principles
+ Be authorized to legally work in Australia
+ Liaise with a range of management and staff levels, particularly with Sales departments
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Discounted Health plan rate and Optical Assistance- Life assurance and income protection- Option to buy additional Annual Leave days- Employee Assistance Program- Flexible working arrangements- Benefits for you and your family- Access to learning and development resourcesYour recruiter will advise you on the full benefits package for your location
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Strong understanding of Australian Legal landscape
Demonstrated customer success background with training delivery skills
About our Team
LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law.
About the Role
At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility.
Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid working available.
Responsibilities
+ Delivering a minimum of 40 training hours per month and maintain accurate records
+ Planning learning activities to cover the client base and minimize cancellations
+ Identifying opportunities for new sales to fulfill client needs
+ Enhancing clients' knowledge of our products and drive usage
+ Building effective relationships with individual users and key stakeholders
+ Defining client learning needs and plan and implement effective training solutions
Requirements
+ Law degree or possess good understanding of Legal landscape. Open to Law graduates who are seeking alternative career.
+ Experience in customer success or customer relationship preferably within Legal industry
+ Experience in training delivery and using platforms like eLearning
+ Identify opportunities while building solid relationships with customers and stakeholders
+ Possess exceptional communication and presentation skills
+ Understand Boolean and free text search principles
+ Be authorized to legally work in Australia
+ Liaise with a range of management and staff levels, particularly with Sales departments
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Discounted Health plan rate and Optical Assistance- Life assurance and income protection- Option to buy additional Annual Leave days- Employee Assistance Program- Flexible working arrangements- Benefits for you and your family- Access to learning and development resourcesYour recruiter will advise you on the full benefits package for your location
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.