346 Vehicle Delivery jobs in Australia

This is a Delivery Experience Specialist role with THE ICONIC based in Sydney, NSW, AU
== THE ICONIC ==

Role Seniority - junior, mid level

More about the Delivery Experience Specialist role at THE ICONIC

Delivery Experience Specialist

Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce & lifestyle destination in the region, our e-commerce platforms provide an inspiring and seamless end-to-end customer experience.

Our Delivery Experience Specialist plays a key role in shaping the future of our delivery operations!

About the role.

• Act as the Subject Matter Expert (SME) for all delivery experience-related matters.

• Manage truck scheduling, coordinating fleet operations and acting as a fleet coordinator.

• Coordinate schedules with 3PL partners, ensuring bookings are made efficiently.

• Forecast delivery volumes to service providers and elevate our delivery platform.

• Analyse and report on Carrier On-Time Delivery (COTD) KPIs, identifying trends and areas for improvement.

• Understand and work with multiple service providers, including batching processes

• Schedule jobs and collections, acting as the external face for delivery coordination.

• Collaborate with Fulfilment Centre, Customer Service, Finance, and Sustainability teams to enhance operational efficiency and achieve our 2025 Sustainability strategy.

• Drive projects to improve customer satisfaction with delivery speed, reliability, and predictability.

What you’ll bring.

• Experience in the delivery space, with a strong background in scheduling and job coordination.

• Experience working with cross-functional teams (operations, customer service, finance, sustainability).

• Excellent communication and stakeholder management skills.

• Strong experience working with Excel or Google Sheets along with  the ability to monitor key metrics and delivery reports.

• Proven ability to own delivery tasks and consistently meet performance expectations.

• Understanding of working with multiple service providers and fleet management.

• Experience in logistics, delivery operations, or a related field is a plus.

Why you'll love THE ICONIC.

From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here’s what to expect when you join THE ICONIC:

• Flexible working.  We offer a hybrid and flexible working model so you can do your best work in a way that works for you

• The learning collective.  Get your knowledge fix with our learning days and hackathons

• Parents at THE ICONIC.  Access to our parental leave program and an extra day off for your kids' first day of school every year

• Birthday leave.  Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself

• Curate your style.  No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales

• People & Planet Positive.  From our ethical sourcing and sustainability strategies to our community engagement and diversity, our responsibility is multifaceted, and each of these facets are equally important.

• Wellbeing.  Access to our discounted gym memberships and wellbeing programs

• People  first.  Access our Employee Assistance Program for you and your family.

• Volunteer days.  Work as a Charity Partner with Thread Together for society and environmental change.

• Refer a friend.  Enjoy a referral reward for successfully referring someone to THE ICONIC.

At THE ICONIC, diversity, inclusion, and belonging are integral to our culture, fostering an environment of respect and dignity. We aim to empower self-expression and ensure our workforce reflects our diverse communities. By embracing diverse perspectives and experiences, we strive to create a genuine sense of belonging for our employees, customers, and partners, promoting equal opportunities and a better shopping experience for all

Additional Information.

We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly:

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the THE ICONIC team will be there to support your growth.

In this role, you will serve as WorkForce Software's' front-line for solving client challenges - including issue resolution, answering questions, helping clients, training their users on WorkForce Software technology, and more. You will work with clients who have 10,000+ employees. You carry the weight of our service reputation and client satisfaction in your hands.
The nature of what you do every day will not change - your #1 goal is to help clients when they reach out. However, every day will be different because the questions you receive will vary, as will the solutions you provide each client with. There will be no shortage of new questions you receive, which will keep things interesting. But don't worry, our top-ranked training will help to set you up for success!
**Responsibilities:**
+ Work directly with customers to troubleshoot and resolve application/system issues efficiently to drive customer satisfaction
+ Build relationships and trust with customers through open and interactive communication
+ Collaborate with internal stakeholders and management to reduce defects and improve overall product/system performance
+ Contribute to customer self-help by authoring relevant knowledge base content
+ Stay current on technical specifications for WorkForce Software products and Human Capital Management applications through continuous learning activities
**Experience:**
+ Prior technical/system support experience in a customer-facing role is highly preferred
+ Experience with SQL and writing complex queries
+ Strong technical and analytical aptitude, specifically in complex, enterprise software applications
+ Excellent oral and written communication skills
+ Prior customer service experience is highly preferred
+ Experience with business applications, such as Word, Excel, etc.
+ Must work well as a team member and individually
+ Familiarity or experience utilizing Java, C#, C++ or 4GL programming languages
+ Experience or background in HR, Payroll, or Time and Attendance preferred
+ Must be able to join on-call rotation and cover evenings/weekends as necessary
**Preferred Qualifications:**
+ Bachelor's degree or equivalent experience
+ Exposure to any ERP software is an advantage
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Unlock your Potential.** Participate in leadership programs designed for you to lead using your natural strengths (Leadership Excellence, Advancing Women in Leadership).
+ **Grow your career** with a company committed to workplace gender equality.
+ **Influence the Business.** Join our employee-led groups iWIN - International Women Inclusion Network, Pride (LGBTQ), Thrive (Disability), Generations and connect with a network of people who share common interests and experiences.
+ **Access multiple leave options to suit your needs** . Generous Parental Leave Allowance. Personal Emergency Leave. Cultural & Inclusion Leave.
+ **Focus on your health and well-being.** Access to Employee Assistance Program, well-being webinars, free flu vaccinations, and time off for R U OK day.
+ **Access ADP's generous employee benefits** including **lifestyle and wellbeing discounts** for you and your family from 450+ vendors Australia wide.
What are you waiting for? **Apply now!**
**Jobs.adp.com**
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

Your time. Your Goals.What is Door DashAvailable in 63 cities in Australia and over 4,000 cities across the world , Door Dash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live.As a Dasher, you can be your own boss and enjoy the flexibility of choosing when, where, and how much you earn. All you need is a mode of transportation (bike, car, scooter) and a smartphone to start making money. It’s that simple. You can even sign up and begin working that same day. Why deliver with Door DashReceive deliveries right away: Once approved, log on to the Dasher app to receive nearby orders immediately.Choose your own hours: you can schedule your shifts in advance or just dash whenever you're ready if it's busy. Get notified when it's busy and get bonus pay.Freedom to dash anywhere: Deliver near your home or in a city you're just visiting.Get your payments quickly and regularly. Sign Up and Dash in Just Days!RequirementsBe 18 or olderAn Australian Business Number (ABN)Any car, scooter, or bicycle (in select cities)Driver's licence number (if you choose to dash with a car)Consent to a FREE background checkHow to sign upClick “ Apply Now” and complete the sign upGet the App and go!Hourly earnings amounts: For illustrative purposes only, actual earnings may differ. Number includes peak pay and other incentives. Dash time refers to time spent on a delivery.

Your time. Your Goals.What is Door DashAvailable in 63 cities in Australia and over 4,000 cities across the world , Door Dash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live.As a Dasher, you can be your own boss and enjoy the flexibility of choosing when, where, and how much you earn. All you need is a mode of transportation (bike, car, scooter) and a smartphone to start making money. It’s that simple. You can even sign up and begin working that same day. Why deliver with Door DashReceive deliveries right away: Once approved, log on to the Dasher app to receive nearby orders immediately.Choose your own hours: you can schedule your shifts in advance or just dash whenever you're ready if it's busy. Get notified when it's busy and get bonus pay.Freedom to dash anywhere: Deliver near your home or in a city you're just visiting.Get your payments quickly and regularly. Sign Up and Dash in Just Days!RequirementsBe 18 or olderAn Australian Business Number (ABN)Any car, scooter, or bicycle (in select cities)Driver's licence number (if you choose to dash with a car)Consent to a FREE background checkHow to sign upClick “ Apply Now” and complete the sign upGet the App and go!Hourly earnings amounts: For illustrative purposes only, actual earnings may differ. Number includes peak pay and other incentives. Dash time refers to time spent on a delivery.

Your time. Your Goals.What is Door DashAvailable in 63 cities in Australia and over 4,000 cities across the world , Door Dash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live.As a Dasher, you can be your own boss and enjoy the flexibility of choosing when, where, and how much you earn. All you need is a mode of transportation (bike, car, scooter) and a smartphone to start making money. It’s that simple. You can even sign up and begin working that same day. Why deliver with Door DashReceive deliveries right away: Once approved, log on to the Dasher app to receive nearby orders immediately.Choose your own hours: you can schedule your shifts in advance or just dash whenever you're ready if it's busy. Get notified when it's busy and get bonus pay.Freedom to dash anywhere: Deliver near your home or in a city you're just visiting.Get your payments quickly and regularly. Sign Up and Dash in Just Days!RequirementsBe 18 or olderAn Australian Business Number (ABN)Any car, scooter, or bicycle (in select cities)Driver's licence number (if you choose to dash with a car)Consent to a FREE background checkHow to sign upClick “ Apply Now” and complete the sign upGet the App and go!Hourly earnings amounts: For illustrative purposes only, actual earnings may differ. Number includes peak pay and other incentives. Dash time refers to time spent on a delivery.

Your time. Your Goals.What is Door DashAvailable in 63 cities in Australia and over 4,000 cities across the world , Door Dash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live.As a Dasher, you can be your own boss and enjoy the flexibility of choosing when, where, and how much you earn. All you need is a mode of transportation (bike, car, scooter) and a smartphone to start making money. It’s that simple. You can even sign up and begin working that same day. Why deliver with Door DashReceive deliveries right away: Once approved, log on to the Dasher app to receive nearby orders immediately.Choose your own hours: you can schedule your shifts in advance or just dash whenever you're ready if it's busy. Get notified when it's busy and get bonus pay.Freedom to dash anywhere: Deliver near your home or in a city you're just visiting.Get your payments quickly and regularly. Sign Up and Dash in Just Days!RequirementsBe 18 or olderAn Australian Business Number (ABN)Any car, scooter, or bicycle (in select cities)Driver's licence number (if you choose to dash with a car)Consent to a FREE background checkHow to sign upClick “ Apply Now” and complete the sign upGet the App and go!Hourly earnings amounts: For illustrative purposes only, actual earnings may differ. Number includes peak pay and other incentives. Dash time refers to time spent on a delivery.

Your time. Your Goals.What is Door DashAvailable in 63 cities in Australia and over 4,000 cities across the world , Door Dash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live.As a Dasher, you can be your own boss and enjoy the flexibility of choosing when, where, and how much you earn. All you need is a mode of transportation (bike, car, scooter) and a smartphone to start making money. It’s that simple. You can even sign up and begin working that same day. Why deliver with Door DashReceive deliveries right away: Once approved, log on to the Dasher app to receive nearby orders immediately.Choose your own hours: you can schedule your shifts in advance or just dash whenever you're ready if it's busy. Get notified when it's busy and get bonus pay.Freedom to dash anywhere: Deliver near your home or in a city you're just visiting.Get your payments quickly and regularly. Sign Up and Dash in Just Days!RequirementsBe 18 or olderAn Australian Business Number (ABN)Any car, scooter, or bicycle (in select cities)Driver's licence number (if you choose to dash with a car)Consent to a FREE background checkHow to sign upClick “ Apply Now” and complete the sign upGet the App and go!Hourly earnings amounts: For illustrative purposes only, actual earnings may differ. Number includes peak pay and other incentives. Dash time refers to time spent on a delivery.

Your time. Your Goals.What is Door DashAvailable in 63 cities in Australia and over 4,000 cities across the world , Door Dash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live.As a Dasher, you can be your own boss and enjoy the flexibility of choosing when, where, and how much you earn. All you need is a mode of transportation (bike, car, scooter) and a smartphone to start making money. It’s that simple. You can even sign up and begin working that same day. Why deliver with Door DashReceive deliveries right away: Once approved, log on to the Dasher app to receive nearby orders immediately.Choose your own hours: you can schedule your shifts in advance or just dash whenever you're ready if it's busy. Get notified when it's busy and get bonus pay.Freedom to dash anywhere: Deliver near your home or in a city you're just visiting.Get your payments quickly and regularly. Sign Up and Dash in Just Days!RequirementsBe 18 or olderAn Australian Business Number (ABN)Any car, scooter, or bicycle (in select cities)Driver's licence number (if you choose to dash with a car)Consent to a FREE background checkHow to sign upClick “ Apply Now” and complete the sign upGet the App and go!Hourly earnings amounts: For illustrative purposes only, actual earnings may differ. Number includes peak pay and other incentives. Dash time refers to time spent on a delivery.

Your time. Your Goals.What is Door DashAvailable in 63 cities in Australia and over 4,000 cities across the world , Door Dash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live.As a Dasher, you can be your own boss and enjoy the flexibility of choosing when, where, and how much you earn. All you need is a mode of transportation (bike, car, scooter) and a smartphone to start making money. It’s that simple. You can even sign up and begin working that same day. Why deliver with Door DashReceive deliveries right away: Once approved, log on to the Dasher app to receive nearby orders immediately.Choose your own hours: you can schedule your shifts in advance or just dash whenever you're ready if it's busy. Get notified when it's busy and get bonus pay.Freedom to dash anywhere: Deliver near your home or in a city you're just visiting.Get your payments quickly and regularly. Sign Up and Dash in Just Days!RequirementsBe 18 or olderAn Australian Business Number (ABN)Any car, scooter, or bicycle (in select cities)Driver's licence number (if you choose to dash with a car)Consent to a FREE background checkHow to sign upClick “ Apply Now” and complete the sign upGet the App and go!Hourly earnings amounts: For illustrative purposes only, actual earnings may differ. Number includes peak pay and other incentives. Dash time refers to time spent on a delivery.