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Field Service Engineer
Mascot, New South Wales
GE HealthCare
Posted today
Job Viewed
Job Description
**Job Description Summary**
As a Field Service Engineer for GE HealthCare you will be responsible for developing and maintaining strong relationships with both internal and external customers. You will drive customer satisfaction through service excellence, installing and maintaining electronic medical equipment across Imaging modalities.
All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Job Description**
The Field Service Engineer is responsible for developing and maintaining strong relationships with both internal and external customers while driving customer satisfaction through Service Excellence. Installing and maintaining electronic equipment in Imaging modalities. This role is servicing the Wollongong, Illawarra & South Coast NSW region.
**Essential Responsibilities**
+ Install equipment in a high quality, professional manner with strong attention to detail in accordance with the company standards, compliance standards and customer requirements.
+ Perform preventative maintenance in accordance with company standards, compliance standards and customer requirements.
+ Make corrective repair calls in a timely manner, aligned with customer contract requirements and repair the equipment in accordance with company standards and directives and customer requirements.
+ Ensure timely completion of Field Modification Instructions (FMI's).
+ Advise management when response time objectives cannot be met i.e. If there are two site visits in relation to the same problem, inform Senior Field Engineer (SFE).
+ The Field Service Engineer retains ownership of the problem until it is resolved.
+ The Field Service Engineer must keep the customer, SFE, and Service Delivery Manager (SDM) informed on progress.
+ Keep management and commercial account managers fully aware of all developments in the installed base.
+ Keep customers fully satisfied by keeping them informed of activities when on site and/or working on their behalf whilst on site.
+ Report regularly to management in accordance with reporting guidelines/procedures.
+ Complete other assignments and projects as directed.
+ Follow the alert procedure for system down.
+ Attend technical and general skills development training courses as directed and keep abreast of developments/technical product information.
+ Work within the defined responsibilities as documented in GE Healthcare Spirit and Letter Commitment Form to ensure compliance.
+ Accurately complete and lodge all service documentation in a timely manner within company guidelines.
+ Ensure all company property (tools, test equipment, motor vehicle) is kept in optimum condition and test tools calibrated according to the schedule requirements.
+ Ensure that parts usage/ordering is optimized from both the companies and the customer's perspective.
**Quality Specific Goals**
+ Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
+ Complete all planned Quality & Compliance training within the defined deadlines.
+ Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
+ Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
+ Ensure timely job dispatch closure and send customer reports as required by company guidelines.
+ Ensure completion of all field modifications instructions (FMI's) within prescribed timeframe. Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
**Qualifications & Requirements**
+ Mechanical/Electronic/ Electrical Engineering, Electronics Technician or equivalent electrical trade
+ Relevant licenses as required by Federal or State Legislation (eg: Radiation License, Electrical Licenses) and Work Cards (eg: White Card)
+ The role will have a strong focus on medical IT systems. Skills in TCP/IP, WIFI and medical networks is preferred.
**Healthcare Sector Australia - Vaccine for Preventable Diseases**
+ Depending on location, some States have mandated or are intending to mandate that contractors who enter healthcare sites must be able to provide evidence of vaccination for vaccine preventable diseases (VPDs) prior to working at their premises.
+ GE Healthcare does have an EHS Medical Services Program. We have an immunisation and vaccination program covering any GE Healthcare employee who is required to enter a site and conduct work where there is the likelihood of potential exposure or acquisition through respiratory means to VPDs.
+ To ensure your risk is minimised, you may be required to provide evidence of immunity /vaccination prior to commencing with GE Healthcare in such locations where it has been mandated. Equally you may be required to provide evidence of vaccination post-employment, in the event that further sites mandate this requirement.
**Desired Characteristics**
+ Technical capability to work on Diagnostic Imaging such as CT, Nuclear Medicine, X-ray and MRI preferred.
+ Ability to learn new technologies quickly and a willingness and commitment to continuous learning/improvement and extension of skills across both modalities.
+ Previous experience interpreting schematic diagrams and following technical reference manuals to perform effective repair and planned maintenance of electronic and electro-mechanical equipment.
+ Strong commitment and experience working within strict workplace safety standards and guidelines.
+ Solid fault-finding and problem-solving techniques.
+ Demonstrated ability/experience working on various computer networking systems.
+ Ability to plan and organize work requirements effectively using proven personal time management, planning, reasoning and prioritizing skills.
+ Strong and demonstrable interpersonal skills / customer relationship management abilities.
+ Strong ability to communicate often complex technical issues to the customer in an "easy to understand" manner.
+ Demonstrated ability to work effectively in a team environment and experience working with both internal and external customers to achieve solution focused service outcomes.
+ High work standards, quality, strong work ethic.
+ Ablility to travel is essential for business or training purposes.
+ Working overtime as required.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
+ Flexible working options including working from home and flexible hours
+ Competitive salary
+ 5 weeks leave (ask about "take 5")
+ Generous leave & family policies
+ Extensive professional development
+ Comprehensive Employee Assistance Program that offers counselling services to you and your family (work and personal issues)
**Women and indigenous candidates are strongly encouraged to apply. Please note that to be considered for this position you must be prepared to undergo a background check which includes a police check.**
**Additional Information**
**Relocation Assistance Provided:** No
As a Field Service Engineer for GE HealthCare you will be responsible for developing and maintaining strong relationships with both internal and external customers. You will drive customer satisfaction through service excellence, installing and maintaining electronic medical equipment across Imaging modalities.
All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts quality of own work and the work of others on the team. Executes standard operational/technical tasks typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
**Job Description**
The Field Service Engineer is responsible for developing and maintaining strong relationships with both internal and external customers while driving customer satisfaction through Service Excellence. Installing and maintaining electronic equipment in Imaging modalities. This role is servicing the Wollongong, Illawarra & South Coast NSW region.
**Essential Responsibilities**
+ Install equipment in a high quality, professional manner with strong attention to detail in accordance with the company standards, compliance standards and customer requirements.
+ Perform preventative maintenance in accordance with company standards, compliance standards and customer requirements.
+ Make corrective repair calls in a timely manner, aligned with customer contract requirements and repair the equipment in accordance with company standards and directives and customer requirements.
+ Ensure timely completion of Field Modification Instructions (FMI's).
+ Advise management when response time objectives cannot be met i.e. If there are two site visits in relation to the same problem, inform Senior Field Engineer (SFE).
+ The Field Service Engineer retains ownership of the problem until it is resolved.
+ The Field Service Engineer must keep the customer, SFE, and Service Delivery Manager (SDM) informed on progress.
+ Keep management and commercial account managers fully aware of all developments in the installed base.
+ Keep customers fully satisfied by keeping them informed of activities when on site and/or working on their behalf whilst on site.
+ Report regularly to management in accordance with reporting guidelines/procedures.
+ Complete other assignments and projects as directed.
+ Follow the alert procedure for system down.
+ Attend technical and general skills development training courses as directed and keep abreast of developments/technical product information.
+ Work within the defined responsibilities as documented in GE Healthcare Spirit and Letter Commitment Form to ensure compliance.
+ Accurately complete and lodge all service documentation in a timely manner within company guidelines.
+ Ensure all company property (tools, test equipment, motor vehicle) is kept in optimum condition and test tools calibrated according to the schedule requirements.
+ Ensure that parts usage/ordering is optimized from both the companies and the customer's perspective.
**Quality Specific Goals**
+ Be aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
+ Complete all planned Quality & Compliance training within the defined deadlines.
+ Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
+ Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
+ Ensure timely job dispatch closure and send customer reports as required by company guidelines.
+ Ensure completion of all field modifications instructions (FMI's) within prescribed timeframe. Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
**Qualifications & Requirements**
+ Mechanical/Electronic/ Electrical Engineering, Electronics Technician or equivalent electrical trade
+ Relevant licenses as required by Federal or State Legislation (eg: Radiation License, Electrical Licenses) and Work Cards (eg: White Card)
+ The role will have a strong focus on medical IT systems. Skills in TCP/IP, WIFI and medical networks is preferred.
**Healthcare Sector Australia - Vaccine for Preventable Diseases**
+ Depending on location, some States have mandated or are intending to mandate that contractors who enter healthcare sites must be able to provide evidence of vaccination for vaccine preventable diseases (VPDs) prior to working at their premises.
+ GE Healthcare does have an EHS Medical Services Program. We have an immunisation and vaccination program covering any GE Healthcare employee who is required to enter a site and conduct work where there is the likelihood of potential exposure or acquisition through respiratory means to VPDs.
+ To ensure your risk is minimised, you may be required to provide evidence of immunity /vaccination prior to commencing with GE Healthcare in such locations where it has been mandated. Equally you may be required to provide evidence of vaccination post-employment, in the event that further sites mandate this requirement.
**Desired Characteristics**
+ Technical capability to work on Diagnostic Imaging such as CT, Nuclear Medicine, X-ray and MRI preferred.
+ Ability to learn new technologies quickly and a willingness and commitment to continuous learning/improvement and extension of skills across both modalities.
+ Previous experience interpreting schematic diagrams and following technical reference manuals to perform effective repair and planned maintenance of electronic and electro-mechanical equipment.
+ Strong commitment and experience working within strict workplace safety standards and guidelines.
+ Solid fault-finding and problem-solving techniques.
+ Demonstrated ability/experience working on various computer networking systems.
+ Ability to plan and organize work requirements effectively using proven personal time management, planning, reasoning and prioritizing skills.
+ Strong and demonstrable interpersonal skills / customer relationship management abilities.
+ Strong ability to communicate often complex technical issues to the customer in an "easy to understand" manner.
+ Demonstrated ability to work effectively in a team environment and experience working with both internal and external customers to achieve solution focused service outcomes.
+ High work standards, quality, strong work ethic.
+ Ablility to travel is essential for business or training purposes.
+ Working overtime as required.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
+ Flexible working options including working from home and flexible hours
+ Competitive salary
+ 5 weeks leave (ask about "take 5")
+ Generous leave & family policies
+ Extensive professional development
+ Comprehensive Employee Assistance Program that offers counselling services to you and your family (work and personal issues)
**Women and indigenous candidates are strongly encouraged to apply. Please note that to be considered for this position you must be prepared to undergo a background check which includes a police check.**
**Additional Information**
**Relocation Assistance Provided:** No
This advertiser has chosen not to accept applicants from your region.
0
Field Service Engineer
Gold Coast, Queensland
Stryker
Posted 1 day ago
Job Viewed
Job Description
**At Stryker, we are seeking a dedicated and technically skilled Field Service Engineer to join our team, supporting customers across Brisbane, the Gold Coast, and surrounding areas.**
In this field-based role, you will be responsible for providing maintenance, repairs, and technical support for a range of medical devices and surgical equipment. You will play a crucial role in ensuring the reliability and performance of equipment that directly impacts patient care.
This position offers autonomy, regular regional travel, and the opportunity to build strong relationships with clinical teams across both public and private healthcare settings.
**Key Responsibilities**
+ Perform preventative maintenance, repairs, and servicing of Stryker medical equipment at customer sites
+ Troubleshoot technical issues efficiently in high-pressure clinical environments
+ Build and maintain strong relationships with hospital staff as a trusted technical advisor
+ Manage your service schedule with minimal supervision, ensuring timely and effective customer support
+ Collaborate with colleagues to share technical knowledge and contribute to team goals
+ Accurately complete service documentation in accordance with company and regulatory standards
**Skills and Experience**
+ Minimum 2-3 years of technical experience in a relevant field (e.g. mechanical, electrical, electronics, engineering, trades)
+ Demonstrated hands-on repair and troubleshooting skills
+ Strong communication and interpersonal abilities, particularly in customer-facing environments
+ **Experience with fixing CT machines would be highly regarded**
+ Comfortable managing multiple tasks and working independently in a dynamic, fast-paced setting
+ Valid driver's licence and access to a personal vehicle
+ Willingness to travel regularly across the region
+ Desirable **:** Electrical licence and/or experience with test & tag equipment
**Why Join Stryker?**
At Stryker, we are proud to be recognised as one of the world's leading medical technology companies. Our mission to make healthcare better drives everything we do.
**We offer:**
+ Comprehensive onboarding and ongoing technical training
+ Competitive remuneration and incentive programs
+ Career growth opportunities within a global organisation
+ A supportive, inclusive team culture with strong leadership and shared purpose
**Apply Now**
If you are a skilled technician or engineer seeking a meaningful, hands-on role in the healthcare industry, we encourage you to apply. Join Stryker and play a vital role in supporting the delivery of exceptional patient care.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
In this field-based role, you will be responsible for providing maintenance, repairs, and technical support for a range of medical devices and surgical equipment. You will play a crucial role in ensuring the reliability and performance of equipment that directly impacts patient care.
This position offers autonomy, regular regional travel, and the opportunity to build strong relationships with clinical teams across both public and private healthcare settings.
**Key Responsibilities**
+ Perform preventative maintenance, repairs, and servicing of Stryker medical equipment at customer sites
+ Troubleshoot technical issues efficiently in high-pressure clinical environments
+ Build and maintain strong relationships with hospital staff as a trusted technical advisor
+ Manage your service schedule with minimal supervision, ensuring timely and effective customer support
+ Collaborate with colleagues to share technical knowledge and contribute to team goals
+ Accurately complete service documentation in accordance with company and regulatory standards
**Skills and Experience**
+ Minimum 2-3 years of technical experience in a relevant field (e.g. mechanical, electrical, electronics, engineering, trades)
+ Demonstrated hands-on repair and troubleshooting skills
+ Strong communication and interpersonal abilities, particularly in customer-facing environments
+ **Experience with fixing CT machines would be highly regarded**
+ Comfortable managing multiple tasks and working independently in a dynamic, fast-paced setting
+ Valid driver's licence and access to a personal vehicle
+ Willingness to travel regularly across the region
+ Desirable **:** Electrical licence and/or experience with test & tag equipment
**Why Join Stryker?**
At Stryker, we are proud to be recognised as one of the world's leading medical technology companies. Our mission to make healthcare better drives everything we do.
**We offer:**
+ Comprehensive onboarding and ongoing technical training
+ Competitive remuneration and incentive programs
+ Career growth opportunities within a global organisation
+ A supportive, inclusive team culture with strong leadership and shared purpose
**Apply Now**
If you are a skilled technician or engineer seeking a meaningful, hands-on role in the healthcare industry, we encourage you to apply. Join Stryker and play a vital role in supporting the delivery of exceptional patient care.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
This advertiser has chosen not to accept applicants from your region.
1
Field Service Engineer
Brisbane, Queensland
Stryker
Posted 1 day ago
Job Viewed
Job Description
**At Stryker, we are seeking a dedicated and technically skilled Field Service Engineer to join our team, supporting customers across Brisbane, the Gold Coast, and surrounding areas.**
In this field-based role, you will be responsible for providing maintenance, repairs, and technical support for a range of medical devices and surgical equipment. You will play a crucial role in ensuring the reliability and performance of equipment that directly impacts patient care.
This position offers autonomy, regular regional travel, and the opportunity to build strong relationships with clinical teams across both public and private healthcare settings.
**Key Responsibilities**
+ Perform preventative maintenance, repairs, and servicing of Stryker medical equipment at customer sites
+ Troubleshoot technical issues efficiently in high-pressure clinical environments
+ Build and maintain strong relationships with hospital staff as a trusted technical advisor
+ Manage your service schedule with minimal supervision, ensuring timely and effective customer support
+ Collaborate with colleagues to share technical knowledge and contribute to team goals
+ Accurately complete service documentation in accordance with company and regulatory standards
**Skills and Experience**
+ Minimum 2-3 years of technical experience in a relevant field (e.g. mechanical, electrical, electronics, engineering, trades)
+ Demonstrated hands-on repair and troubleshooting skills
+ Strong communication and interpersonal abilities, particularly in customer-facing environments
+ **Experience with fixing CT machines would be highly regarded**
+ Comfortable managing multiple tasks and working independently in a dynamic, fast-paced setting
+ Valid driver's licence and access to a personal vehicle
+ Willingness to travel regularly across the region
+ Desirable **:** Electrical licence and/or experience with test & tag equipment
**Why Join Stryker?**
At Stryker, we are proud to be recognised as one of the world's leading medical technology companies. Our mission to make healthcare better drives everything we do.
**We offer:**
+ Comprehensive onboarding and ongoing technical training
+ Competitive remuneration and incentive programs
+ Career growth opportunities within a global organisation
+ A supportive, inclusive team culture with strong leadership and shared purpose
**Apply Now**
If you are a skilled technician or engineer seeking a meaningful, hands-on role in the healthcare industry, we encourage you to apply. Join Stryker and play a vital role in supporting the delivery of exceptional patient care.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
In this field-based role, you will be responsible for providing maintenance, repairs, and technical support for a range of medical devices and surgical equipment. You will play a crucial role in ensuring the reliability and performance of equipment that directly impacts patient care.
This position offers autonomy, regular regional travel, and the opportunity to build strong relationships with clinical teams across both public and private healthcare settings.
**Key Responsibilities**
+ Perform preventative maintenance, repairs, and servicing of Stryker medical equipment at customer sites
+ Troubleshoot technical issues efficiently in high-pressure clinical environments
+ Build and maintain strong relationships with hospital staff as a trusted technical advisor
+ Manage your service schedule with minimal supervision, ensuring timely and effective customer support
+ Collaborate with colleagues to share technical knowledge and contribute to team goals
+ Accurately complete service documentation in accordance with company and regulatory standards
**Skills and Experience**
+ Minimum 2-3 years of technical experience in a relevant field (e.g. mechanical, electrical, electronics, engineering, trades)
+ Demonstrated hands-on repair and troubleshooting skills
+ Strong communication and interpersonal abilities, particularly in customer-facing environments
+ **Experience with fixing CT machines would be highly regarded**
+ Comfortable managing multiple tasks and working independently in a dynamic, fast-paced setting
+ Valid driver's licence and access to a personal vehicle
+ Willingness to travel regularly across the region
+ Desirable **:** Electrical licence and/or experience with test & tag equipment
**Why Join Stryker?**
At Stryker, we are proud to be recognised as one of the world's leading medical technology companies. Our mission to make healthcare better drives everything we do.
**We offer:**
+ Comprehensive onboarding and ongoing technical training
+ Competitive remuneration and incentive programs
+ Career growth opportunities within a global organisation
+ A supportive, inclusive team culture with strong leadership and shared purpose
**Apply Now**
If you are a skilled technician or engineer seeking a meaningful, hands-on role in the healthcare industry, we encourage you to apply. Join Stryker and play a vital role in supporting the delivery of exceptional patient care.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
This advertiser has chosen not to accept applicants from your region.
2
Field Service Supervisor
Abbotsford, Victoria
Honeywell
Posted 1 day ago
Job Viewed
Job Description
**THE FUTURE IS WHAT WE MAKE IT.**
**_Field Service Supervisor_**
**_Melbourne_**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
**Join Us and Make an Impact**
The Field Service Supervisor is responsible for managing the daily operations of the field service team, ensuring that all service requests are handled promptly and efficiently. This role involves overseeing the scheduling and dispatching of technicians, providing technical support, and ensuring compliance with safety and quality standards. The supervisor will also play a pivotal role in training and developing team members, fostering a culture of excellence and continuous improvement.
+ Scheduling - Co-ordinate / schedule contractors and staff attendance on site in an efficient and effective manner in compliance with Contract KPIs and Customer requirements.
+ Service Delivery Standards - Ensure that all work of contractors and HON employees is conducted in a safe, timely, efficient, and professional manner.
+ Contractual compliance - have in-depth knowledge of the site Contract and ensure that all requirements are being met.
+ Contract Margin expansion / growth - Seek opportunities to expand and grow the Contract or to improve margin by achieving additional operational efficiency and action where possible.
+ Establish and maintain high standards of performance for self, team members and others to maximise the team's ability to meet business goals and objectives.
+ Facilitate the development of others' knowledge, skills, and competencies by providing timely feedback and planning relevant development activities.
+ Implement development plans for all team personnel including appropriate and timely performance management personnel.
+ Financial control according to agreed budgets and plans.
+ Forecast financials monthly and analyse throughout the month.
+ Estimates materials costs and quantities and ordering parts.
+ Strong experience in building (Security/HVAC/BMS/Fire) Systems including trouble shooting, fault finding and problem diagnosis.
+ Fault finding and repairs to Electronic equipment.
+ Sub-contractor management.
+ Development and maintenance of site-specific documentation and quality assurance information.
+ Financial reporting for maintenance.
+ Proven experience in a supervisory role within field service operations, demonstrating a strong understanding of service delivery processes.
+ In-depth knowledge of security systems and technologies, with the ability to troubleshoot and resolve technical issues effectively.
+ Demonstrated ability to lead and motivate a team, fostering a collaborative and high-performance work environment.
+ Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people.
Learn more about Honeywell: ** More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
**Honeywell is a proud advocate of the LGBTQ+ community and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.**
For more information on how we process your information in the job application process, please refer to **honeywell.com/us/en/privacy-statement.**
If a disability prevents you from applying for a job through our website, email ** ** . No other requests will be acknowledged.
**Copyright © 2024 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
**_Field Service Supervisor_**
**_Melbourne_**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
**Join Us and Make an Impact**
The Field Service Supervisor is responsible for managing the daily operations of the field service team, ensuring that all service requests are handled promptly and efficiently. This role involves overseeing the scheduling and dispatching of technicians, providing technical support, and ensuring compliance with safety and quality standards. The supervisor will also play a pivotal role in training and developing team members, fostering a culture of excellence and continuous improvement.
+ Scheduling - Co-ordinate / schedule contractors and staff attendance on site in an efficient and effective manner in compliance with Contract KPIs and Customer requirements.
+ Service Delivery Standards - Ensure that all work of contractors and HON employees is conducted in a safe, timely, efficient, and professional manner.
+ Contractual compliance - have in-depth knowledge of the site Contract and ensure that all requirements are being met.
+ Contract Margin expansion / growth - Seek opportunities to expand and grow the Contract or to improve margin by achieving additional operational efficiency and action where possible.
+ Establish and maintain high standards of performance for self, team members and others to maximise the team's ability to meet business goals and objectives.
+ Facilitate the development of others' knowledge, skills, and competencies by providing timely feedback and planning relevant development activities.
+ Implement development plans for all team personnel including appropriate and timely performance management personnel.
+ Financial control according to agreed budgets and plans.
+ Forecast financials monthly and analyse throughout the month.
+ Estimates materials costs and quantities and ordering parts.
+ Strong experience in building (Security/HVAC/BMS/Fire) Systems including trouble shooting, fault finding and problem diagnosis.
+ Fault finding and repairs to Electronic equipment.
+ Sub-contractor management.
+ Development and maintenance of site-specific documentation and quality assurance information.
+ Financial reporting for maintenance.
+ Proven experience in a supervisory role within field service operations, demonstrating a strong understanding of service delivery processes.
+ In-depth knowledge of security systems and technologies, with the ability to troubleshoot and resolve technical issues effectively.
+ Demonstrated ability to lead and motivate a team, fostering a collaborative and high-performance work environment.
+ Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people.
Learn more about Honeywell: ** More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
**Honeywell is a proud advocate of the LGBTQ+ community and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.**
For more information on how we process your information in the job application process, please refer to **honeywell.com/us/en/privacy-statement.**
If a disability prevents you from applying for a job through our website, email ** ** . No other requests will be acknowledged.
**Copyright © 2024 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
This advertiser has chosen not to accept applicants from your region.
3
Field Service Engineer
Chart Industries
Posted 1 day ago
Job Viewed
Job Description
Field Service Engineer
**Location:** Wangara, WA, Australia, 6065
**Company:** Chart Industries
**_Ensuring Chart's Success._**
Main purpose of job
1. To ensure new and aftermarket Howden products in the field are installed, operate and are maintained to Howden standards and client requirements.
**_What Your Day-to-Day Activities Will Be._**
Accountabilities
Balancing and Alignment
o Visit sites to undertake onsite balancing and/or laser alignment, identify the cause of the problem,
rectify on site if possible or advise further action to be taken ensuring customer production losses are
minimised.
1. Servicing
o Undertake servicing in terms of customer planned maintenance contracts, check equipment, carry out required maintenance and produce a report of work done in order to comply with the Service Level Agreement.
2. Commissioning of New Installations
o Supervision of new install product including HV compressors.
o Check the installation and alignment of equipment. Start machinery, check vibrations and temperatures and run the fan for a test period.
o Complete a Commissioning Report including checksheets and a Completion Certificate for contract closures.
o Ensure the machine is ready for full production service.
3. Site/Project Management
o Manage contract staff, liaise with client representative/s, budget management, maintain schedules including progress reports, OHSE management, quality control management, equipment management and accommodation management to ensure acceptable results for Howden and the Clients.
4. Troubleshooting
o Carry out detailed machinery analysis, interpret results and liaise with Howden engineering department on how to most efficiently resolve customer problems.
5. Aftermarket Sales Support
o Survey and Reporting
o Site visits with design Engineers
6. Legal, Health and Safety
o Take all reasonable care for own personal health and safety, as well as for that of everyone who may be affected by your action in your workplace.
o Liaise and co-operate with company management with regards to the current health and safety legislation and obligations within the location and area where your performing your duties.
**_Your Education Should Be._**
o Qualified Mechanical Tradesperson
o Minimum 5 years post qualification experience of working with rotating assemblies in an industrial/mining/power station environment
o Competence in shaft alignment on rotating machinery
o Competence in HV Compressors
o Excellent verbal and written communication skills in English
o Experience with site project management
Desirable skills, knowledge & behaviours
o Degree/Diploma in Mechanical Engineering
o Formal training in vibration analysis
o Sound knowledge in rotating machine and heat exchange equipment
o Formal training in OHSE practices
o Formal Training and/or experience in on-site project management
**_Your Physical Work Environment Will Require._**
Complexity and creativity
o Dealing with customers when they are concerned about production downtime
o Find solutions to complex machinery problems
Judgement and decisions
o Technical/mechanical solutions - choosing the solution - more than one way to deal with a problem
o Personnel Issues - safe work approach over scheduling problems
o Take decisions to repair equipment utilising past experience and training.
o When to refer a customer to the Manager if they are not satisfied with the decision/solution presented
o Decide if work is being performed safely or should it stop and be re-assessed
**_Your Professional Experience Should Be._**
**_Chart is an equal opportunity employer._**
**_Need an Accommodation._**
Need an accommodation **with your job application or recruitment process** ? Let us know! Chart Industries welcomes qualified individuals with disabilities and provides reasonable accommodations for the hiring process. Don't hesitate to contact the (Human Resources Department) at or to discuss your needs.
Chart Industries is an equal employment opportunity (EEO) employer and will not discriminate against any employee or applicants because of his or her race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, disability, veteran status, military status, marital status, genetic information or any other reason prohibited by law. Additionally, it is and shall continue to be our policy to provide promotion and advancement opportunities in a non-discriminatory fashion.
Chart complies with applicable local, state, and federal statutes governing "equal employment opportunity" and nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation and training.
**Location:** Wangara, WA, Australia, 6065
**Company:** Chart Industries
**_Ensuring Chart's Success._**
Main purpose of job
1. To ensure new and aftermarket Howden products in the field are installed, operate and are maintained to Howden standards and client requirements.
**_What Your Day-to-Day Activities Will Be._**
Accountabilities
Balancing and Alignment
o Visit sites to undertake onsite balancing and/or laser alignment, identify the cause of the problem,
rectify on site if possible or advise further action to be taken ensuring customer production losses are
minimised.
1. Servicing
o Undertake servicing in terms of customer planned maintenance contracts, check equipment, carry out required maintenance and produce a report of work done in order to comply with the Service Level Agreement.
2. Commissioning of New Installations
o Supervision of new install product including HV compressors.
o Check the installation and alignment of equipment. Start machinery, check vibrations and temperatures and run the fan for a test period.
o Complete a Commissioning Report including checksheets and a Completion Certificate for contract closures.
o Ensure the machine is ready for full production service.
3. Site/Project Management
o Manage contract staff, liaise with client representative/s, budget management, maintain schedules including progress reports, OHSE management, quality control management, equipment management and accommodation management to ensure acceptable results for Howden and the Clients.
4. Troubleshooting
o Carry out detailed machinery analysis, interpret results and liaise with Howden engineering department on how to most efficiently resolve customer problems.
5. Aftermarket Sales Support
o Survey and Reporting
o Site visits with design Engineers
6. Legal, Health and Safety
o Take all reasonable care for own personal health and safety, as well as for that of everyone who may be affected by your action in your workplace.
o Liaise and co-operate with company management with regards to the current health and safety legislation and obligations within the location and area where your performing your duties.
**_Your Education Should Be._**
o Qualified Mechanical Tradesperson
o Minimum 5 years post qualification experience of working with rotating assemblies in an industrial/mining/power station environment
o Competence in shaft alignment on rotating machinery
o Competence in HV Compressors
o Excellent verbal and written communication skills in English
o Experience with site project management
Desirable skills, knowledge & behaviours
o Degree/Diploma in Mechanical Engineering
o Formal training in vibration analysis
o Sound knowledge in rotating machine and heat exchange equipment
o Formal training in OHSE practices
o Formal Training and/or experience in on-site project management
**_Your Physical Work Environment Will Require._**
Complexity and creativity
o Dealing with customers when they are concerned about production downtime
o Find solutions to complex machinery problems
Judgement and decisions
o Technical/mechanical solutions - choosing the solution - more than one way to deal with a problem
o Personnel Issues - safe work approach over scheduling problems
o Take decisions to repair equipment utilising past experience and training.
o When to refer a customer to the Manager if they are not satisfied with the decision/solution presented
o Decide if work is being performed safely or should it stop and be re-assessed
**_Your Professional Experience Should Be._**
**_Chart is an equal opportunity employer._**
**_Need an Accommodation._**
Need an accommodation **with your job application or recruitment process** ? Let us know! Chart Industries welcomes qualified individuals with disabilities and provides reasonable accommodations for the hiring process. Don't hesitate to contact the (Human Resources Department) at or to discuss your needs.
Chart Industries is an equal employment opportunity (EEO) employer and will not discriminate against any employee or applicants because of his or her race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, disability, veteran status, military status, marital status, genetic information or any other reason prohibited by law. Additionally, it is and shall continue to be our policy to provide promotion and advancement opportunities in a non-discriminatory fashion.
Chart complies with applicable local, state, and federal statutes governing "equal employment opportunity" and nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation and training.
This advertiser has chosen not to accept applicants from your region.
4
Field Service Technician
NCR Atleos
Posted 2 days ago
Job Viewed
Job Description
**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Diagnose and Repair Automatic Teller Machines (ATMs), Networking equipment as well as other NCR Atleos products
Parts management and organisation
Continuous training online and in face-to-face classrooms
Work autonomously in the field and office to resolve customer issues raised
May require prolonged travel, carrying and lifting tool kit/parts of varying weights (1- 20kg.); bending/squatting, walking/standing or sitting for prolonged periods
Some interstate travel may be required
Qualifications
Must have PC hardware and software repair experience
Preferred Experience and Qualifications
Electro-mechanical device repair and aptitude an advantage
Previous experience with ATM and SelfServe Checkout repairs is a strong advantage
Network experience is an advantage
To be successful for this role, you must have:
Passion for new technology
Willing to travel and complete service calls as required
Able to work autonomously, professionally and be an excellent communicator
Valid Driver's license
Strong Customer service skills
A minimum 2 years' experience with electromechanical equipment
High attention to detail
PR or Citizenship
What we offer:
Competitive salary package
Non-standard shift Allowance: Sunday-Thursday or Tuesday-Saturday, morning and/or afternoon/evening shift patterns
Ongoing training
Tool of trade vehicle
Tools/Phone/Laptop
Permanent position
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Diagnose and Repair Automatic Teller Machines (ATMs), Networking equipment as well as other NCR Atleos products
Parts management and organisation
Continuous training online and in face-to-face classrooms
Work autonomously in the field and office to resolve customer issues raised
May require prolonged travel, carrying and lifting tool kit/parts of varying weights (1- 20kg.); bending/squatting, walking/standing or sitting for prolonged periods
Some interstate travel may be required
Qualifications
Must have PC hardware and software repair experience
Preferred Experience and Qualifications
Electro-mechanical device repair and aptitude an advantage
Previous experience with ATM and SelfServe Checkout repairs is a strong advantage
Network experience is an advantage
To be successful for this role, you must have:
Passion for new technology
Willing to travel and complete service calls as required
Able to work autonomously, professionally and be an excellent communicator
Valid Driver's license
Strong Customer service skills
A minimum 2 years' experience with electromechanical equipment
High attention to detail
PR or Citizenship
What we offer:
Competitive salary package
Non-standard shift Allowance: Sunday-Thursday or Tuesday-Saturday, morning and/or afternoon/evening shift patterns
Ongoing training
Tool of trade vehicle
Tools/Phone/Laptop
Permanent position
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
This advertiser has chosen not to accept applicants from your region.
5
Field Service Technician
NCR Atleos
Posted 2 days ago
Job Viewed
Job Description
**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Diagnose and Repair Automatic Teller Machines (ATMs), Networking equipment as well as other NCR Atleos products
Parts management and organisation
Continuous training online and in face-to-face classrooms
Work autonomously in the field and office to resolve customer issues raised
May require prolonged travel, carrying and lifting tool kit/parts of varying weights (1- 20kg.); bending/squatting, walking/standing or sitting for prolonged periods
Some interstate travel may be required
Qualifications
Must have PC hardware and software repair experience
Preferred Experience and Qualifications
Electro-mechanical device repair and aptitude an advantage
Previous experience with ATM and SelfServe Checkout repairs is a strong advantage
Network experience is an advantage
To be successful for this role, you must have:
Passion for new technology
Willing to travel and complete service calls as required
Able to work autonomously, professionally and be an excellent communicator
Valid Driver's license
Strong Customer service skills
A minimum 2 years' experience with electromechanical equipment
High attention to detail
PR or Citizenship
What we offer:
Competitive salary package
Non-standard shift Allowance: Sunday-Thursday or Tuesday-Saturday, morning and/or afternoon/evening shift patterns
Ongoing training
Tool of trade vehicle
Tools/Phone/Laptop
Permanent position
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Diagnose and Repair Automatic Teller Machines (ATMs), Networking equipment as well as other NCR Atleos products
Parts management and organisation
Continuous training online and in face-to-face classrooms
Work autonomously in the field and office to resolve customer issues raised
May require prolonged travel, carrying and lifting tool kit/parts of varying weights (1- 20kg.); bending/squatting, walking/standing or sitting for prolonged periods
Some interstate travel may be required
Qualifications
Must have PC hardware and software repair experience
Preferred Experience and Qualifications
Electro-mechanical device repair and aptitude an advantage
Previous experience with ATM and SelfServe Checkout repairs is a strong advantage
Network experience is an advantage
To be successful for this role, you must have:
Passion for new technology
Willing to travel and complete service calls as required
Able to work autonomously, professionally and be an excellent communicator
Valid Driver's license
Strong Customer service skills
A minimum 2 years' experience with electromechanical equipment
High attention to detail
PR or Citizenship
What we offer:
Competitive salary package
Non-standard shift Allowance: Sunday-Thursday or Tuesday-Saturday, morning and/or afternoon/evening shift patterns
Ongoing training
Tool of trade vehicle
Tools/Phone/Laptop
Permanent position
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
This advertiser has chosen not to accept applicants from your region.
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6
Field Service Manager
Roma, Queensland
Weatherford
Posted 9 days ago
Job Viewed
Job Description
The Role
Weatherford is seeking an experienced Field Service Manager to lead our artificial lift operations with primary focus on reciprocating rod lift (RRL) systems, pump shop operations, and field service excellence. This role ensures the delivery of superior technical service, safety compliance, and operational excellence while managing field teams and maintaining strong client relationships in support of exploration and production activities.
Key Responsibilities
+ Oversee and coordinate all field service activities including RRL system installation, maintenance, troubleshooting, and optimization across multiple locations.
+ Lead, mentor, and develop field service teams and technical personnel through coaching, performance management, and continuous improvement initiatives.
+ Manage pump shop operations including assembly, teardown, inspection, and failure analysis of rod pumps and artificial lift equipment.
+ Demonstrate effective safety leadership and ensure strict adherence to QHSSE standards across all field operations and workshop activities.
+ Conduct root cause analysis on equipment failures, provide technical support, and implement corrective actions to maximize production efficiency.
+ Maintain strong relationships with client representatives, participate in service quality reviews, and support business development opportunities.
+ Develop and manage field activity schedules, resource allocation, and operational cost control while maintaining superior service quality.
Qualifications
+ Bachelor's degree in Mechanical Engineering or related technical discipline required.
+ 8-10 years of oilfield service operations experience with significant focus on artificial lift systems and RRL equipment.
+ Proven supervisory experience managing field service teams in challenging operational environments.
+ Strong technical expertise in beam pumps, artificial lift systems, and maintenance engineering with failure analysis capabilities.
+ Experience with SAP-PM or similar maintenance management systems for work order management and planning.
+ Comprehensive understanding of oilfield safety practices, regulatory compliance, and HSE leadership principles.
+ Professional engineering certification, Middle East operations experience, and artificial lift technology certifications preferred.
Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.
When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.
Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Weatherford is seeking an experienced Field Service Manager to lead our artificial lift operations with primary focus on reciprocating rod lift (RRL) systems, pump shop operations, and field service excellence. This role ensures the delivery of superior technical service, safety compliance, and operational excellence while managing field teams and maintaining strong client relationships in support of exploration and production activities.
Key Responsibilities
+ Oversee and coordinate all field service activities including RRL system installation, maintenance, troubleshooting, and optimization across multiple locations.
+ Lead, mentor, and develop field service teams and technical personnel through coaching, performance management, and continuous improvement initiatives.
+ Manage pump shop operations including assembly, teardown, inspection, and failure analysis of rod pumps and artificial lift equipment.
+ Demonstrate effective safety leadership and ensure strict adherence to QHSSE standards across all field operations and workshop activities.
+ Conduct root cause analysis on equipment failures, provide technical support, and implement corrective actions to maximize production efficiency.
+ Maintain strong relationships with client representatives, participate in service quality reviews, and support business development opportunities.
+ Develop and manage field activity schedules, resource allocation, and operational cost control while maintaining superior service quality.
Qualifications
+ Bachelor's degree in Mechanical Engineering or related technical discipline required.
+ 8-10 years of oilfield service operations experience with significant focus on artificial lift systems and RRL equipment.
+ Proven supervisory experience managing field service teams in challenging operational environments.
+ Strong technical expertise in beam pumps, artificial lift systems, and maintenance engineering with failure analysis capabilities.
+ Experience with SAP-PM or similar maintenance management systems for work order management and planning.
+ Comprehensive understanding of oilfield safety practices, regulatory compliance, and HSE leadership principles.
+ Professional engineering certification, Middle East operations experience, and artificial lift technology certifications preferred.
Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.
When you join Weatherford, you instantly feel connected to something bigger - a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.
Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
This advertiser has chosen not to accept applicants from your region.
7
Field Service Technician
Brisbane, Queensland
The Toro Company
Posted 9 days ago
Job Viewed
Job Description
Toro Australia is thrilled to offer an exciting opportunity for a skilled Field Service Technician to join our Equipment team in Brisbane, QLD.
Reporting to the Service Manager, Equipment, this role will be responsible for the mechanical work involved in repair, maintenance and servicing of turf maintenance related equipment within a nominated region (Gold Coast and Northern NSW) in support of a wider national network.
What Will You Do?
+ Effectively managing field service priorities and schedules.
+ Ensuring our service fleet vehicle's safety, cleanliness, and proper resourcing.
+ Coordinating and performing various mechanical tasks in repairing, maintaining, and servicing turf maintenance-related equipment.
+ Establishing and maintaining relevant service-related information.
+ Providing product service training to clients as required.
+ Build and maintain a customer base to promote the ongoing financial growth of the Service Centre.
+ Participating in regular internal product-based training to meet and exceed OEM service standards.
What Do You Need?
+ Ability to work independently and in a team environment
+ Experience in the maintenance and repair of mobile equipment, including hydraulic and electrical systems, diesel and petrol engines
+ Ability to use test and diagnostic equipment to determine the cause of mechanical or electrical problems
+ Strong interpersonal and communication skills and the ability to establish effective business relationships with internal and external customers
+ A valid Australian Motor Vehicle License
We encourage applications from candidates of all backgrounds, abilities, and experiences. At our company, diversity is celebrated, and we are committed to creating an inclusive workplace where everyone feels valued and respected.
Who Are We?
Toro is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, underground utility construction, rental and specialty construction, and irrigation solutions. You'll enjoy a workplace founded on ideals. Where people and performance are valued equally. Where ethics are a way of life. Where relationships thrive on trust and respect.
How To Apply?
Should you wish to join a market leading company with strong 'People Values' and believe you have the necessary skills to succeed please apply to the Human Resources department via the website toro.com.au/jobs-at-toro. Only shortlisted candidates will be contacted.
Reporting to the Service Manager, Equipment, this role will be responsible for the mechanical work involved in repair, maintenance and servicing of turf maintenance related equipment within a nominated region (Gold Coast and Northern NSW) in support of a wider national network.
What Will You Do?
+ Effectively managing field service priorities and schedules.
+ Ensuring our service fleet vehicle's safety, cleanliness, and proper resourcing.
+ Coordinating and performing various mechanical tasks in repairing, maintaining, and servicing turf maintenance-related equipment.
+ Establishing and maintaining relevant service-related information.
+ Providing product service training to clients as required.
+ Build and maintain a customer base to promote the ongoing financial growth of the Service Centre.
+ Participating in regular internal product-based training to meet and exceed OEM service standards.
What Do You Need?
+ Ability to work independently and in a team environment
+ Experience in the maintenance and repair of mobile equipment, including hydraulic and electrical systems, diesel and petrol engines
+ Ability to use test and diagnostic equipment to determine the cause of mechanical or electrical problems
+ Strong interpersonal and communication skills and the ability to establish effective business relationships with internal and external customers
+ A valid Australian Motor Vehicle License
We encourage applications from candidates of all backgrounds, abilities, and experiences. At our company, diversity is celebrated, and we are committed to creating an inclusive workplace where everyone feels valued and respected.
Who Are We?
Toro is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, underground utility construction, rental and specialty construction, and irrigation solutions. You'll enjoy a workplace founded on ideals. Where people and performance are valued equally. Where ethics are a way of life. Where relationships thrive on trust and respect.
How To Apply?
Should you wish to join a market leading company with strong 'People Values' and believe you have the necessary skills to succeed please apply to the Human Resources department via the website toro.com.au/jobs-at-toro. Only shortlisted candidates will be contacted.
This advertiser has chosen not to accept applicants from your region.
8
Field Service Engineer
Sydney, New South Wales
ThermoFisher Scientific
Posted 13 days ago
Job Viewed
Job Description
**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
**Job Description**
**Introduction:**
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer!
**About the Role**
As an Engineer II, Field Service, you will play a crucial role in delivering outstanding service to our clients in NSW/ACT and across ANZ as needed. You will work with technically innovative instruments to provide service, technical expertise and support. The position will also help resolve customer critical issues and provide customer feedback to our global and local teams while developing your professional skills at the same time.
**Key Responsibilities**
+ Perform professional on-site Installation and Commissioning of Thermo Fisher Scientific equipment and support other instrumentation as the need arises
+ Train your customers in the accurate and safe operation of the equipment
+ Visit Customer sites for regular Maintenance Services such as Planned Maintenance, Repairs and proactively resolve difficult Breakdowns.
+ Ensure that all documentation related to in-house and on-site support activity is completed accurately and submitted on a timely basis. This includes maintenance of electronic files, PM reports, Qualification reports and Service Reports.
+ Interpret customers' needs and take ownership for problem resolution
+ Partner with local, regional and global specialist teams, use digital tools to provide remote resolution and improve the customer experience
+ Proactively resolve difficult repairs by using the Service Escalation process and liaising with APJ and Global Service Specialists.
+ Be a strong and efficient communicator with customers, our support teams and commercial teams
+ Travel throughout a designated service region on short notice to support Thermo Fisher's products
+ Support customers in an on-call and after-hours capacity according to the Thermo Fisher policy and be remunerated accordingly
+ Accurately maintain parts inventory, test equipment, tools, and technical data
+ Ensure that critical metrics are met and achieve Customer Satisfaction objectives
+ Interacts with customers to offer and close the sale of service contracts and other service products.
+ Discuss Life Sciences Service Products with customers and provide leads to Australasia Service Sales Rep as they arise.
**Qualifications**
+ Bachelor's degree with science or engineering major, or equivalent experience plus strong technical/scientific competence.
+ Requires a minimum of 2 years of relevant instrument experience in field service engineering, experience working with Life Science equipment is desirable
+ Proven IT skills, networking understanding and Linux proficiency
+ Candidate must possess excellent people skills to represent the company in a professional manner.
+ Exceptional communication skills as well as analytical and planning skills.
+ Ability to work independently, manage time/priorities, and maintain composure under high levels of demand is vital
+ Ability to adapt and thrive through organizational change and uncertainty.
+ Embodies company 4i values of integrity, intensity, innovation, and involvement.
+ Local daily work requires travel to customer site. Also able to travel up to 25% of the time for interstate and international travel.
Why Join Us?
+ Join a motivated, distributed team committed to making an impact.
+ Collaborate with colleagues who value diverse experiences and perspectives.
+ Access to continuous learning and development opportunities.
+ A competitive salary and performance related bonus structure.
Career development opportunities in a leading global organization
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Standard (Mon-Fri)
**Environmental Conditions**
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
**Job Description**
**Introduction:**
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer!
**About the Role**
As an Engineer II, Field Service, you will play a crucial role in delivering outstanding service to our clients in NSW/ACT and across ANZ as needed. You will work with technically innovative instruments to provide service, technical expertise and support. The position will also help resolve customer critical issues and provide customer feedback to our global and local teams while developing your professional skills at the same time.
**Key Responsibilities**
+ Perform professional on-site Installation and Commissioning of Thermo Fisher Scientific equipment and support other instrumentation as the need arises
+ Train your customers in the accurate and safe operation of the equipment
+ Visit Customer sites for regular Maintenance Services such as Planned Maintenance, Repairs and proactively resolve difficult Breakdowns.
+ Ensure that all documentation related to in-house and on-site support activity is completed accurately and submitted on a timely basis. This includes maintenance of electronic files, PM reports, Qualification reports and Service Reports.
+ Interpret customers' needs and take ownership for problem resolution
+ Partner with local, regional and global specialist teams, use digital tools to provide remote resolution and improve the customer experience
+ Proactively resolve difficult repairs by using the Service Escalation process and liaising with APJ and Global Service Specialists.
+ Be a strong and efficient communicator with customers, our support teams and commercial teams
+ Travel throughout a designated service region on short notice to support Thermo Fisher's products
+ Support customers in an on-call and after-hours capacity according to the Thermo Fisher policy and be remunerated accordingly
+ Accurately maintain parts inventory, test equipment, tools, and technical data
+ Ensure that critical metrics are met and achieve Customer Satisfaction objectives
+ Interacts with customers to offer and close the sale of service contracts and other service products.
+ Discuss Life Sciences Service Products with customers and provide leads to Australasia Service Sales Rep as they arise.
**Qualifications**
+ Bachelor's degree with science or engineering major, or equivalent experience plus strong technical/scientific competence.
+ Requires a minimum of 2 years of relevant instrument experience in field service engineering, experience working with Life Science equipment is desirable
+ Proven IT skills, networking understanding and Linux proficiency
+ Candidate must possess excellent people skills to represent the company in a professional manner.
+ Exceptional communication skills as well as analytical and planning skills.
+ Ability to work independently, manage time/priorities, and maintain composure under high levels of demand is vital
+ Ability to adapt and thrive through organizational change and uncertainty.
+ Embodies company 4i values of integrity, intensity, innovation, and involvement.
+ Local daily work requires travel to customer site. Also able to travel up to 25% of the time for interstate and international travel.
Why Join Us?
+ Join a motivated, distributed team committed to making an impact.
+ Collaborate with colleagues who value diverse experiences and perspectives.
+ Access to continuous learning and development opportunities.
+ A competitive salary and performance related bonus structure.
Career development opportunities in a leading global organization
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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