179 Wesfarmers jobs in Australia
Department Store Operations Team Leader
Posted today
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Design Your Future at PVH
Department Store Operations Team LeaderWhy PVH?
- Generous discounts on all brands - Calvin Klein, Tommy Hilfiger & Van Heusen
- Paid Parental Leave Scheme as per Company Policy
- Summertime hours schedule
- Corporate discount with Medibank
- Employee activities calendar
- Annual Flu Shot Clinic
- Free membership to Headspace meditation app
- Access to Employee Assistance program
- Referral bonus
- Strong focus on Corporate Responsibility
- Inclusive, diverse, and equal opportunity employer
About the Role
Lead, inspire, manage, and develop a dynamic state Wholesale Store Operations team responsible for delivering operational excellence across all PVH brands within the department store across Queensland and New South Wales.
In this role (internally known as Department Store Operations Team Leader), you will ensure the efficient flow of merchandise from dock to floor, inventory accuracy, optimal stock accessibility, compliance with brand VM standards and an exceptional consumer experience through seamless store operations to drive both wholesale and retail sales.
Reporting to the Department Store Operations Team Manager, this is a full-time permanent role based in Sydney, New South Wales.
Duties & Responsibilities
- Lead, coach, and develop a high-performing, dynamic wholesale store operations team across multiple departments, brands, and product categories within New South Wales and Queensland.
- Create and complete team rosters and manage state payroll budget as set by Department Store Operations Team Manager ensuring resources are allocated to drive productivity, improve dock to floor timing, minimise delays and improve stock availability on the shop floor while achieving, and exceeding sales targets.
- Support the Department Store Operations Team Manager in maintaining the payroll budget tracker, monthly reporting and LE’s.
- Maintain workforce and task management systems to reflect operational needs, delivery schedules and peak trading periods.
- Collaborate with department store leadership to gather and provide regular operational feedback, insights, solutions, and recommendations.
- Review and collate store team weekly reports and department store insights, to communicate to key stakeholders along with key actions, recommendations and store/team focuses.
- Contribute to and reinforce weekly Wholesale Store Operations communication, cascading down clear team direction and ensuring all direction and follow up is completed within set timeframes.
- Support the execution of Store Development projects by aligning labour to fixture changes, floor moves, and SIS / Brand Enhancement installations.
- Drive shop-in-shop productivity and improvement of dock to floor timing, stock accessibility, maintenance and organisation of BOH and elevation of presentation standards, regularly raising any operational or inventory issues impacting sales in the key pads.
- Partner with the Brand VM Managers and Coordinators to improve execution consistency and elevation across all PVH touch points through compliance, wholesale ops team VM training and regular and consistent feedback and insights from store level.
- Recruit Wholesale Store Operations team members and monitor ongoing performance and development needs to establish a robust succession plan.
About You:
- Experience in wholesale and/or retail management, including knowledge of the general retail award, workplace health and safety and general Fair Work employment legislation.
- 3+ years managing a team of direct reports in a senior / leadership role.
- Proven management experience across multiple sites, preferably in a State/Regional role, managing both direct and remote teams with exposure to the department store environment and a strong understanding of the wholesale operating model.
- Demonstrated merchandising, logistics, and stock handling experience within a similar function within a retail apparel brand preferred.
- Familiarity with retail systems, stock management, and operational workflows.
- Strong analytical skills and a problem-solving attitude with the ability to understand and analyse sales performance metrics.
- Advanced skills in Microsoft Office Suite.
- Strong stakeholder management and negotiation skills and the ability to build relationships.
- Excellent time management skills and confidence in prioritising and working to tight deadlines.
- Strong verbal and written communication skills.
- Current drivers licence and own reliable vehicle.
- Able to travel locally and interstate regularly as required.
About The Company
PVH is one of the world's largest and most admired fashion companies, connecting with consumers in over 40 countries. Our global iconic brands include Calvin Klein, TOMMY HILFIGER and our Heritage Brands. Our 140-year history is built on the strength of our brands, our team and our commitment to drive fashion forward for good. That's the Power of Us. That's the Power of PVH.
We thank all applicants in advance as only successful applicants will be contacted for an interview.
PVH is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, ensuring a strong corporate commitment to inclusion and diversity.
Customer Service
Posted 3 days ago
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**What are we offering you?**
+ Permanent full-time position with competitive remuneration
+ Rewards & Recognition Program
+ Discounted health insurance with Medibank
+ Lifestyle discounts with Woolworths, Coles, Avis, Quest, Accor Hotels etc
+ Access to our Employee Assistance Program
**Who will you be working with?** You will be working liaising with the sales team, customers, the engineering and quality departments as well as the production team. You will be reporting to the Customer Service Manager.
**Where is the position located?** This is a Permanent Full-time position at Welshpool, WA
**What will your typical day look like?**
+ The Customer Service Officer is required to assist the sales team to identify heat exchangers, utilizing equipment makes and models, OEM part numbers, and dimensional sketches whilst liaising with engineering to confirm sizing and performance.
+ You will be responsible for calculating pricing and generating quotations for all heat exchangers, parts, and services.
+ Process all purchase orders and conduct in house sales.
+ A large part of the role is to manage customer queries and complaints.
+ Customer Service is required to price and quote all parts utilizing software and stock control sheets.
+ Attends Lean and other meetings as required. Is required to collaborate with team members during meetings.
+ To observe safe work practices and follow safety procedures.
+ To implement process improvement projects and system audits within agreed time frames.
**What do we want to know about you?**
+ Sales experience, the in Industrial sector
+ Strong stakeholder experience; Liaising with customers, processing orders is a large part of our workload.
+ Sound mechanical knowledge/aptitude
+ Knowledge of the imperial measurement system
+ Intermediate computer skills
+ High attention to detail with the ability to cope well under pressure.
+ The ability to work unsupervised.
+ Good verbal and written communication skills.
+ Able to work in a multicultural team environment.
+ Commitment to safety in the workplace.
+ Able to pass a random drug & alcohol, fitness for work assessment.
"We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant"
**Who are we?**
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Customer Service
Posted today
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At SIXT Australia, we're revolutionizing car rental. We believe it should be as exciting as a road trip – something to look forward to! We transform everyday mobility into memorable experiences with premium vehicles and service. It's in our DNA, blending Aussie spirit with German heritage – Das Ist Good. As part of the NRMA family, a trusted member-owned brand, we provide SIXT Star Service, ensuring every move is a memorable experience.
Job DescriptionSIXT Australia is on the lookout for SIXT Sales Superstars!
Are you talented in customer service and sales? At SIXT, you can showcase your strengths. You'll ensure customer satisfaction, manage our fleet of vehicles, and take on various tasks at the branch. Enjoy our expansive range of employee benefits and maximise your earning potential with our generous incentive program. Everything you need to know about our vehicles, you'll learn with us!
Join our dynamic team as a Casual Rental Sales Agent at Melbourne City .
Double your base pay and more with uncapped sales bonuses!
YOUR ROLE
- You are the first point of contact for our customers, friendly, professional and passionate about sales and service.
- You handle rental agreements and customer inquiries with an organised and service-oriented approach and always with a smile
- Make every customer count, every time, by tailoring offers based on our wide variety of available products and fleet
- Efficiently manage bookings and customer data via our tech platforms with accuracy and care for detail and security
- Champion SIXT Australia’s values and approach to our premium service standards, compliance and operating protocols
YOUR SKILLS
- Sales Expertise: You love sales and are passionate about providing premium standard of service
- Communication & Teamwork: You lead every interaction with your team and customers with excellence, energy and engagement in mind. You proactively seek new opportunities to elevate you and your team’s performance.
- Time management & Adaptability: You are adaptable and resilient in a dynamic, fast-paced environment.
- Systems Proficiency & Attention to detail: You have strong computer literacy skills with a strong focus on detail, data and integrity.
The successful candidate may be required to work Monday to Sunday including school holidays, weekends, and public holidays. Please note that for this role, you will need a current provisional or full driver's licence.
Experience in sales in retail, dealership, technology, insurance or real estate is preferable, however not essential.
WHAT WE OFFER
- Hourly base rate from $29.70 per hour, plus casual and penalty shift loadings
- Access to uncapped bonuses for top-tier sales and service performance
- Progressive flexibility and well-being benefits to balance all of life's priorities
- Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
- Employee referral program where you may be eligible for a referral bonus of up to $2,000
- Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us.
Please be advised the role will be referred to internally as Customer Experience Agent.
We’re for inclusion, diversity, and representing the customers and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.
Ready to rev up your career and be the driving force behind going the extra kilometers with our customers? We can't wait to see your application! Apply now or visit our careers site to find out more. Join Team Orange today!
Customer Service
Posted today
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Peninsula Plus
An opportunity exists to join the Peninsula Plus Team. We have an incredible culture and support each individual at Pen Plus to feel inspired, excited and connected to our work.
We are located on the Mornington Peninsula and have three amazing clinics: Mornington, Frankston and Dromana.
Our Team comprises Speech Pathologists, Occupational Therapists, Psychologists, Psychotherapists, Allied Health Assistants, Specialists and a customer service team of 10. This cooperative and multidisciplinary environment provides varied professional experiences. You will work in a highly supportive environment with a fabulous team of professionals.
Our Customer Service team are responsible for dynamic communication and organisation of support systems that enable our therapists to give their best to their clients and ensure they have a seamless experience.
Our front-of-house team is our clients' first point of contact and represents the face of Pen Plus. We are looking for a warm, friendly and personable professional who is highly organised, efficient and a multi-tasking superstar with the ability to prioritise tasks to meet competing deadlines - and who is still happy to stop to give the children stickers and stamps and share a quick chat with parents.
The ideal candidate will have:
- Strong interpersonal skills and emotional intelligence.
- Exceptional communication skills demonstrated by professional, confident and effective communication with clients, referrers and team members.
- Able to work productively within a team environment and ability to communicate with a diverse range of people whilst remaining professional and polite
- Evidence of an advanced ability to prioritise, manage deadlines, work well under pressure, organize effective processes and be accountable for process outcomes
- Knowledge and experience of Medicare claiming and an understanding of the hardware and software that supports these systems
- Strong IT/computer skills with proven proficiency using practice management software. We are predominantly a paper-free practice, so the successful applicant must be able to work efficiently with information technology.
- Experience in medical reception/equivalent environment.
If you seek a long-term position where you can feel valued and make a difference in people’s lives, we look forward to hearing from you.
Required
- Current Working with Children Check
- National Police Check
- NDIS Worker Screening Check
Only short-listed applicants will be contacted.
All applicants must include a cover letter specifying their work availability (days and hours).
Full-time hours are preferred, but Part-time will be considered.
See our Website for more information.
customer service associate
Posted 2 days ago
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Job Description – Customer Service Associate
We are looking for a friendly, reliable, and customer-focused individual to join our team as a Customer Service Associate . In this role, you will be the first point of contact for customers, helping to answer their questions, resolve issues, and ensure a positive experience.
This is a great opportunity for someone who enjoys helping others, is a strong communicator, and wants to grow their career in a supportive team environment.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Provide accurate information about products or services
- Handle customer complaints with patience and professionalism
- Process orders, forms, and requests efficiently
- Follow up to ensure customer satisfaction
- Work closely with other departments to resolve customer concerns
What We Are Looking For:
- Strong communication and listening skills
- A positive attitude and willingness to help others
- Basic computer skills and ability to learn new systems quickly
- Ability to multitask and stay calm under pressure
- Previous experience in customer service is a bonus but not required
Why Join Us:
- Supportive and friendly team
- Training provided for the right candidate
- Opportunity for career growth
- Flexible working options (remote or office-based depending on location)
If you enjoy solving problems, talking to people, and want to be part of a growing company, we encourage you to apply today.
Company Details
Customer Service Representative
Posted 2 days ago
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Customer Service Assistant – Role Description
A Customer Service Assistant plays a vital role in supporting the daily operations of a business by providing excellent service to customers and ensuring their needs are met efficiently and professionally. This role involves interacting with customers through various channels, including in-person, phone, and email, while handling inquiries, complaints, and requests with a positive and solution-focused attitude.
As a Customer Service Assistant, you will help plan and organize customer interactions, take the lead in resolving common issues, and manage tasks effectively to ensure a smooth customer experience. The role requires strong communication skills, a proactive mindset, and the ability to stay calm under pressure. You will be responsible for maintaining accurate records, following up on customer concerns, and working closely with team members and supervisors to improve service quality.
Although no prior experience is necessary, full training will be provided to help you develop the skills and confidence needed for success. This position is ideal for individuals who are eager to learn and grow within a team environment and who enjoy helping others.
Requirements
- No previous experience necessary; full training will be provided
- Excellent verbal and written communication skills
- Strong problem-solving abilities and a customer-oriented mindset
- Ability to multitask and perform well under pressure
- Flexible availability, including evenings and weekends
- Willingness to learn and grow in a team environment
This is a great opportunity for someone looking to build a career in customer service and gain valuable experience in a supportive and fast-paced setting. Your contributions will make a real impact on customer satisfaction and the overall success of the team.
Company Details
Customer Service Representative
Posted 4 days ago
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Customer Service / Charity & Voluntary
Main Job Description:Join Our Team as a Customer Service Assistant!
Are you passionate about helping people and delivering exceptional service? We’re looking for a dedicated Customer Service Assistant to join our friendly and supportive team in Australia.
In this role, you’ll be the first point of contact for clients and donors, ensuring every interaction is positive, professional, and meaningful. You’ll assist with inquiries, provide accurate information, and help maintain smooth daily operations within our organization.
Key Responsibilities:
- Respond promptly to customer and donor inquiries via phone, email, or chat.
- Provide accurate information about our services and initiatives.
- Handle client feedback with professionalism and empathy.
- Support administrative and coordination tasks as required.
- Work collaboratively with team members to ensure excellent service delivery.
Requirements:
- Strong communication and interpersonal skills.
- Excellent attention to detail and problem-solving abilities.
- Ability to multitask and priorities effectively in a fast-paced environment.
- Basic computer literacy (Microsoft Office, CRM systems).
- Previous experience in customer service, sales, or administration is an advantage.
What We Offer:
Supportive and inclusive team environment.
Flexible work options (remote or hybrid available).
Opportunities for growth and professional development.
Meaningful work that contributes to a positive social impact.
If you’re enthusiastic, motivated, and eager to make a difference — we’d love to hear from you!
Company Details
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Customer Service Representative
Posted 5 days ago
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Job Title: Customer Service & Helpdesk Representative
Job Overview:
We are looking for a motivated and enthusiastic individual to join our dynamic team as a Customer Service & Helpdesk Representative. In this role, you will be the first point of contact for our customers, helping to provide top-notch service, resolve inquiries efficiently, and ensure a seamless customer experience. If you are a problem-solver who enjoys helping people, we would love to hear from you.
Key Responsibilities:
- Handle incoming customer inquiries via phone, email, or chat in a professional and timely manner
- Provide accurate information regarding products, services, orders, and policies
- Troubleshoot customer issues and provide practical solutions
- Escalate complex issues to the relevant department when necessary
- Maintain detailed and accurate records of customer interactions
- Follow up on customer interactions to ensure satisfaction
- Meet or exceed individual and team performance targets
- Continuously improve service quality by identifying customer needs and suggesting improvements
- Stay updated on product knowledge and system changes through regular training
Key Skills and Qualities:
- Strong communication skills, both verbal and written
- Excellent problem-solving and critical thinking abilities
- Patience and empathy when dealing with customer concerns
- Ability to multitask and prioritize in a fast-paced environment
- Strong attention to detail and accuracy
- Positive attitude and a team-player mindset
- Willingness to learn and adapt to new technologies
Preferred Experience and Education:
- Previous experience in customer service, helpdesk support, or a related field is preferred
- Basic computer literacy and familiarity with CRM or helpdesk software
- High school diploma or equivalent (a degree is a plus)
- Multilingual skills are an advantage but not required
Why Join Us?
- Be part of a supportive, friendly, and inclusive work environment
- Ongoing training and development opportunities
- Clear path for growth and career advancement
- Competitive salary and performance-based incentives
- Make a real difference in the customer journey
If you are passionate about delivering exceptional service and want to grow within a company that values your contributions, apply now and take the first step towards an exciting new career!
Company Details
Customer Service Representative
Posted 5 days ago
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Job Description
We are seeking a dedicated and customer-focused Customer Service Representative to join our team in a hybrid role. This position is ideal for individuals with strong communication skills and a passion for helping others. You will be the first point of contact for our customers, providing support and ensuring a high-quality customer experience.
Key Responsibilities:
- Handle inbound and outbound customer enquiries via phone, email, and live chat
- Provide accurate information about products, services, and company policies
- Resolve customer issues in a timely and professional manner
- Process orders, returns, and data updates
- Maintain detailed records of customer interactions using internal systems
- Collaborate with other departments to ensure smooth resolution of queries
- Meet performance targets and contribute to a positive team environment
Skills and Experience:
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Basic computer literacy and ability to navigate CRM software
- Ability to multitask and manage time effectively in a fast-paced environment
- Previous customer service or administrative experience is an advantage
- Ability to remain calm under pressure and handle difficult conversations professionally
Education Requirements:
- Year 12 Certificate or equivalent required
- Additional training or certifications in customer service or administration are a plus
Work Environment:
- Hybrid work model with a mix of in-office and remote work
- Supportive team culture with ongoing training and development opportunities
- Flexible work arrangements may be available