What Jobs are available in Bondi Beach?

This is not a traditional healthcare management role. It’s a chance to transfer your empathy, communication, and leadership skills into the expanding world of professional development and leadership education — while building flexibility and freedom into your work life.

Our organisation specialises in professional growth and success education, equipping goal-oriented professionals with tools to create meaningful change in both career and lifestyle.

• Engage in structured training to build expertise in leadership and success education.
• Implement proven systems to manage daily business activities.
• Conduct professional interviews and client consultations.
• Participate in marketing, communication, and outreach initiatives.
  
  Requirements
• Background in healthcare, aged care, or other people-focused roles (advantageous).
• Strong communication, empathy, and organisational skills.
• Self-driven and open to learning new systems.
• Goal-oriented with an interest in professional and personal development.
  
  Benefits
• Remote and flexible working environment.
• Ongoing training and mentoring support.
• Pathway into leadership, coaching, and business management.
• Opportunity to transition from healthcare into a role that combines professional impact with lifestyle freedom.

If you’re a healthcare or aged-care professional ready to apply your skills in a new direction, this flexible remote opportunity could be the next step in your career. Apply today and explore how you can create meaningful impact while designing a work life that supports your goals and lifestyle.

Customer Service Assistant – Role Description

A Customer Service Assistant plays a vital role in supporting the daily operations of a business by providing excellent service to customers and ensuring their needs are met efficiently and professionally. This role involves interacting with customers through various channels, including in-person, phone, and email, while handling inquiries, complaints, and requests with a positive and solution-focused attitude.

As a Customer Service Assistant, you will help plan and organize customer interactions, take the lead in resolving common issues, and manage tasks effectively to ensure a smooth customer experience. The role requires strong communication skills, a proactive mindset, and the ability to stay calm under pressure. You will be responsible for maintaining accurate records, following up on customer concerns, and working closely with team members and supervisors to improve service quality.

Although no prior experience is necessary, full training will be provided to help you develop the skills and confidence needed for success. This position is ideal for individuals who are eager to learn and grow within a team environment and who enjoy helping others.

Requirements

• No previous experience necessary; full training will be provided
• Excellent verbal and written communication skills
• Strong problem-solving abilities and a customer-oriented mindset
• Ability to multitask and perform well under pressure
• Flexible availability, including evenings and weekends
• Willingness to learn and grow in a team environment

This is a great opportunity for someone looking to build a career in customer service and gain valuable experience in a supportive and fast-paced setting. Your contributions will make a real impact on customer satisfaction and the overall success of the team.

Hospitality & Tourism

We are seeking a passionate and customer-focused individual to join our team in the Hospitality & Tourism industry. As a member of our team, you will play a key role in delivering exceptional service to guests, ensuring their experience exceeds expectations. Key responsibilities include:

• Customer Service Excellence: Interact with guests in a friendly and professional manner, addressing their needs and ensuring satisfaction at all times.
• Event Coordination: Assist in organizing and overseeing events, from initial planning to on-site execution.
• Operations Support: Collaborate with other departments (housekeeping, kitchen, etc.) to maintain smooth operations.
• Problem-Solving: Handle guest complaints and concerns swiftly and effectively to maintain a positive environment.
• Sales & Upselling: Promote services and facilities to guests, encouraging upsell opportunities where appropriate.
• Team Collaboration: Work closely with team members to ensure seamless service delivery.

• Strong communication and interpersonal skills.
• Excellent problem-solving abilities.
• Previous experience in customer service or hospitality is a plus.
• Ability to work well in a fast-paced, dynamic environment.
• Attention to detail and ability to multitask effectively.
• Flexibility with work hours, including weekends and holidays.
• Knowledge of food and beverage service standards (preferred).

• High School diploma or equivalent (required).
• Previous experience in hospitality, tourism, or customer service (preferred).
• A hospitality-related certification or degree (preferred, but not required).

• Customer Service
• Event Coordination
• Problem Solving
• Sales & Upselling
• Teamwork

0-2 years (Ideal for entry-level candidates)

Main Job Description:

We are seeking a motivated and detail-oriented individual to join our team as a Customer Support and Data Entry Specialist . In this hybrid role, you will be responsible for managing customer inquiries, resolving issues, and ensuring data accuracy within internal systems. You will play a key role in supporting customer satisfaction while maintaining the integrity of data.

Responsibilities:

• Provide exceptional customer support via phone, email, and live chat.
• Resolve customer inquiries and complaints efficiently and professionally.
• Enter and update customer data in the system, ensuring accuracy and consistency.
• Assist in maintaining and organizing customer records.
• Identify and escalate issues that require further assistance or escalation.
• Perform data entry tasks, including entering customer orders, billing information, and other relevant details.
• Ensure all data entry tasks are completed in a timely and accurate manner.
• Collaborate with other departments to resolve complex customer issues.

Skills and Qualifications:

• Excellent communication skills, both written and verbal.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Excel, Word, etc.) and data management tools.
• Previous experience in customer service or data entry is preferred.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and ability to handle challenging situations.
• Ability to adapt in a fast-paced environment.

Work Experience and Education:

• High school diploma or equivalent; a degree in business or a related field is a plus.
• At least 1-2 years of experience in customer service or data entry roles.
• Experience with CRM software and data management tools is preferred.
  
  Send in your CV or message us directly through

Location - Sydney, or Newcastle Australia

Department - Finance

Level - Manager/Experienced Professional

Working Pattern - Hybrid 

Benefits – Benefits and Rewards

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out.

As Financial Controller, you will lead the end-to-end financial operations for your designated portfolio, which includes 3 companies c$40m ARR, playing a pivotal role within the regional finance leadership team. This managerial position is responsible for delivering robust operational finance functions and maintaining strong financial controls.

You will collaborate closely with the Regional Controller, CFO, and Corporate stakeholders to shape and evolve a unified  regional finance function. Your focus will be on delivering high-quality financial services to the business while ensuring governance and compliance throughout.

• Maintain and enforce accounting policies.
• Consolidate monthly results and prepare management accounts with analysis for senior leadership.
• Review and prepare detailed balance sheet reconciliations.
• Deliver KPI reporting and performance analytics.
• Own annual cost budgets and regular forecasts, working with the business to drive accountability.
• Lead finance transformation initiatives to improve productivity and controls.
• Prepare ad-hoc management reporting packs for senior stakeholders.
• Manage company delegations, indirect tax, and filings.
• Oversee Accounts Receivable and debtor recovery.

• Perfect evolution if you're looking for your first or second move from audit.
• Proven experience leading and developing local and offshore teams.
• CA/CPA qualified.
• Strong background in financial reporting and management accounting.
• Up-to-date knowledge of AASB/IFRS and ASIC reporting requirements.
• Solid understanding of taxation laws (PAYG, FBT, GST, Payroll, income tax).
• Experience in process improvement and control management.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our   tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always    working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. 
We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! 

#LI-SYDNEY

#IND-MP

Location - Australia

Function - Global Sales

Department - Digital Sales

Working Pattern - Hybrid 

Benefits – Benefits and Rewards

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out.

Ideagen is looking for a proactive Account Manager to nurture and grow relationships with our digital sales. You’ll own the customer journey—driving retention, expansion, and success—while collaborating across teams to deliver real value through our SaaS solutions. If you're passionate about strategic partnerships and helping SMEs thrive, we’d love to hear from you.

• Manage and grow mid-market client relationships, driving retention and revenue expansion.
• Own the full sales cycle—from onboarding to upselling and renewals.
• Keep your pipeline accurate and visible using Salesforce and HubSpot.
• Deliver tailored SaaS solutions through a consultative, data-driven approach.
• Identify growth opportunities and structure deals that deliver real value.
• Act as a trusted advisor, ensuring clients achieve success with Ideagen’s products.
• Stay ahead of product updates and industry trends to boost engagement and adoption.

• You've led high-performing account management or customer success teams in B2B SaaS.
• You understand pricing strategy and renewal mechanics.
• You've upsold strategic services before - and you've got the numbers to prove it.
• You can hold your own in a room full of senior stakeholders.
• You're data-driven, commercially minded, and can cut through the noise.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! 

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at  . All matters will be treated with strict confidence.

#LI-HT1 #LI-Hybrid #LI-Fulltime #LI-Melbourne

Location - Sydney, Australia

Function - Renewals

Department - Customer

Working Pattern - Hybrid; Full-time

Benefits – Benefits and Rewards

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out

We're looking for a driven and experienced Senior Renewals Manager to lead renewal strategies for key accounts. You'll play a vital role in boosting customer retention and revenue by managing renewals, identifying upsell opportunities, and acting as a trusted advisor to ensure customers get lasting value from our solutions.

• Develop and execute comprehensive renewal strategies for a portfolio of assigned accounts, ensuring timely and successful renewals.
• Proactively engage with customers to understand their business needs, identify potential challenges, and address any concerns related to their existing contracts.
• Confidently discuss commercials with customers, negotiate renewal terms, and effectively articulate the value proposition of our products and services. Identify and capitalize on upsell and cross-sell opportunities to expand customer relationships and drive revenue growth.
• Accurately forecast renewal rates and maintain a detailed pipeline of upcoming renewals.
• Collaborate closely with internal teams, including Sales, Customer Success, and Finance, to ensure a seamless and efficient renewal process.
• Effectively navigate and resolve challenging customer situations, including objections and potential churn risks.
• Ability to take lead in mitigating escalated enterprise customers requiring cross functional stakeholder

• 7+ years in renewals, account management, or a similar customer-facing role—preferably in SaaS.
• Proven track record of exceeding renewal targets and driving revenue growth.
• Strong commercial acumen with experience in contract negotiations and management.
• Excellent communication and relationship-building skills, even in challenging conversations.
• Proficiency in CRM tools like Salesforce and a passion for delivering exceptional customer experiences.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! 

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at  . All matters will be treated with strict confidence.

#LI-HT1 #LI-Hybrid #LI-Fulltime

Location - Sydney, Australia

Function - Renewals

Department - Customer

Working Pattern - Hybrid; Full-time

Benefits – Benefits and Rewards

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out

We're looking for a sharp and detail-driven Renewals Manager to own the contract renewal process. You'll analyze customer agreements, clarify renewal terms and exit clauses, and communicate them clearly to clients. If you're analytical, a strong communicator, and thrive on precision, we’d love to hear from you.

• Review customer contracts to identify key renewal dates, terms, and termination clauses.
• Keep renewal data organized and up to date in our internal systems.
• Proactively communicate with customers about upcoming renewals and clearly explain their options.
• Handle customer questions on contract terms and processes with accuracy and clarity.
• Identify and escalate any contract disputes or discrepancies to appropriate internal teams.
• Partner with legal and finance to ensure compliance with policies and regulations.
• Help improve internal workflows for contract management and customer communication.
• Maintain detailed records of all customer interactions and communications related to contract renewals.

• 3+ years of experience in renewals or complaints, ideally in SaaS or subscription-based environments.
• Strong attention to detail and administrative skills, paired with an analytical mindset and excellent organizational and time management abilities.
• Excellent communication skills—able to simplify legal terms for any audience.
• Proficiency in CRM and contract management tools.
• A customer-first attitude and a passion for building positive relationships.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better.

Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! 

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at  . All matters will be treated with strict confidence.

 #LI-HT1 #LI-Hybrid #LI-Fulltime