32 Client Service jobs in Perth
Client Service Administrator
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Are you an experienced Client Service Administrator who wants to work with an ultra-progressive, highly ambitious, SME-focused Business Advisers & Chartered Accountant firm?
Here is your opportunity to work for a currently growing firm operating from a location in Perth, WA, which is seeking new Team Members for its newly renovated Perth offices, conveniently located a 5-minute walk from the train station.
You will help ensure the firm is a fun place to work while assisting the firm in providing excellent customer service.
The successful candidate will be a bright, engaging, and enthusiastic person, genuinely someone others want to be around.
The role requires you to work independently, take personal responsibility and seek out ways to continually improve both yourself and the business.
The job title is "Client Service Administrator" and will be multifaceted, but key responsibilities will include
Work closely with the Firm's Accountants to significantly reduce the volume of administrative or otherwise non-chargeable tasks they must undertake, allowing them to focus on delivering chargeable services to clients.
Primary responsibilities include :
- The primary point of contact for clients for non-technical matters
- Answer any non-technical client queries and provide other information as required
- Prepare the first draft of the fee proposals
- Log and maintain the Accountant job register
- Full responsibility for all Corporate Secretarial matters, including ASIC lodgments, reporting, updates, and form preparation and distribution
- Attend to entity establishment (Companies, trusts, etc.) and set up, including ABN, TFN, GST, and other registrations.
- Address New Infusionsoft
- Contacts Address Marketing tasks.
I very much look forward to hearing from you. ���
Additional information
- Here is your opportunity to work for a presently growing firm in two locations
- You will be given the opportunity to independently a take person responsibility.
- An opportunity to build the financial futures of the firm's Community Members.
Client Service Manager
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Job no:
Work type: Full time
Location: Perth CBD, Inner & Western Suburbs
Categories: Home Care Professional
Are you passionate about delivering exceptional customer service and making a difference in the lives of older Australians? Join Amana Living as a Client Service Manager (CSM) and be the first point of contact for our clients, ensuring they receive the highest level of care and support to continue living independently in their own homes.
About the Role
As a Client Service Manager, you will build and maintain strong relationships with clients and their families, ensuring they receive the best possible service and support. You will oversee all aspects of service delivery, working closely with internal teams to meet each client’s individual needs.
Key Responsibilities
- Act as the primary contact for clients and their families, providing accurate and timely information about available services.
- Manage and document client feedback, ensuring concerns are addressed in line with Amana Living’s Feedback Policy & Procedure.
- Conduct regular wellness visits, client contacts, and annual reviews to optimise care and support.
- Develop care plans aligned with ACAT/NSAF assessments and client goals, working collaboratively with clinical and allied health teams.
- Ensure care plans are reviewed and updated at least annually or as care needs change.
- Manage client budgets effectively, ensuring appropriate service delivery while preventing deficits or surpluses.
- Maintain accurate budget planners, updating them as services or funding levels change.
- Conduct face-to-face visits and client contact as per current procedure
About You
You are an empathetic and customer-focused professional who thrives in a dynamic environment. Your ability to provide exceptional service and coordinate resources effectively will ensure clients receive the best possible support.
Essential Requirements
- Evidence of COVID-19 and current Flu vaccinations.
- Ability to obtain a National Police Clearance (within 6 months validity).
- Successful completion of pre-employment health checks and reference checks.
- Valid Class C driver’s licence.
- Reliable vehicle with full comprehensive car insurance.
- Desirable: Certificate IV in Community Service Coordination, Enrolled Nurse (EN) or Registered Nurse (RN) qualification.
- Willingness to complete a 5-day (paid) induction at the Amana Living Training Institute (ALTI) in Rivervale
Why Join us?
- Competitive Remuneration & Benefits
- Salary Packaging
- School Holidays Childcare Assistance
- Discounted Health Insurance
At Amana Living , we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community.
Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia-specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.
Our vision is a community where every older person is honoured and valued. Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values are compassion, collaboration, curiosity, inclusion and trust. Amana Living is proud to lead in reforms that benefit our workforce, caring for those who care for a career.
Advertised: 05 Sep 2025 W. Australia Standard Time
Applications close: Open until filled
Position Description
Client Service Manager
Posted today
Job Viewed
Job Description
About The Role
As a Client Service Manager, you will build and maintain strong relationships with clients and their families, ensuring they receive the best possible service and support. You will oversee all aspects of service delivery, working closely with internal teams to meet each client’s individual needs.
Key Responsibilities
Act as the primary contact for clients and their families, providing accurate and timely information about available services.Manage and document client feedback, ensuring concerns are addressed in line with Amana Living’s Feedback Policy & Procedure.Conduct regular wellness visits, client contacts, and annual reviews to optimise care and support.Develop care plans aligned with ACAT/NSAF assessments and client goals, working collaboratively with clinical and allied health teams.Ensure care plans are reviewed and updated at least annually or as care needs change.Manage client budgets effectively, ensuring appropriate service delivery while preventing deficits or surpluses.Maintain accurate budget planners, updating them as services or funding levels change.Conduct face-to-face visits and client contact as per current procedure
About You
You are an empathetic and customer-focused professional who thrives in a dynamic environment. Your ability to provide exceptional service and coordinate resources effectively will ensure clients receive the best possible support.
Essential Requirements
Evidence of COVID-19 and current Flu vaccinations.Ability to obtain a National Police Clearance (within 6 months validity).Successful completion of pre-employment health checks and reference checks.Valid Class C driver’s licence.Reliable vehicle with full comprehensive car insurance.Desirable: Certificate IV in Community Service Coordination, Enrolled Nurse (EN) or Registered Nurse (RN) qualification.Willingness to complete a 5-day (paid) induction at the Amana Living Training Institute (ALTI) in Rivervale
Why Join us?
Competitive Remuneration & BenefitsSalary PackagingSchool Holidays Childcare AssistanceDiscounted Health Insurance
At Amana Living, we value diversity and welcome applicants from all backgrounds, including those who identify as living with disability, are Aboriginal or Torres Strait Islander, or members of the LGBTIQA+ community.
Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia-specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.
Our vision is a community where every older person is honoured and valued. Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values are compassion, collaboration, curiosity, inclusion and trust. Amana Living is proud to lead in reforms that benefit our workforce, caring for those who care for a career.
Customer Support Officer
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Permanent - Full Time
Perth
ABOUT US
As Australia’s largest independent Fleet Management solutions provider, our success lies in our passion and desire to provide innovative, and tailored fleet management and leasing solutions to a broad range of clients nationally.
Our team of industry professionals play a fundamental part in this journey and we are actively looking for dynamic and motivated individuals to join the “Fleetcare Family.”
ABOUT THE ROLE
We currently have a unique opportunity available for a Customer Support Officer to join our head office team based in Wangara.
As a key member of our Operations and Customer Support team, this busy position will see you providing a high level of customer service and administrative support to both our clients and internal team.
Tasks are varied and include facilitating a broad range of day-to-day vehicle management tasks including new client implementations, insurance claims, repairs, supplier management and vehicle disposals.
Every day is different, but your day-to-day duties will include:
- Answering customer enquiries via phone, email and live chat
- Completing requests and enquiries within agreed service delivery timeframes
- Collaborating with other areas of the business to find solutions to client requirements and following them through to resolution
- Developing existing relationships, identifying, maximising and converting additional sales opportunities
- Maintaining client databases, reporting and general administration
- Providing general administration and customer support as required
WHAT YOU NEED TO SUCCEED
To be considered, you will demonstrate:
- Passion and commitment to providing outstanding customer service and to go the extra mile
- Ability to build effective working relationships with clients, suppliers and internal stakeholders
- Focus on developing and securing new opportunities within our client portfolio
- Confident communication skills including phone and email correspondence
- Ability to work effectively as a part of broad team
- Strong administration skills and confident handling a wide range of tasks and duties
- Sound time management skills with the ability to prioritise tasks and deadlines
- Attention to detail with a keen eye for process improvement
- Solutions oriented approach and ability to think outside the box
- Eagerness to learn
- Basic to Intermediate IT skills including CRM systems and MS office are desired
- Flexible availability for work between 5am-5pm WST
Whilst not essential, experience in fleet, sales or associated industries will also be highly regarded.
WHAT WE OFFER
As part of the Fleetcare family, you will enjoy the best of both worlds with all the advantages of working for a large corporate business combined with a ‘family feel’ of a smaller organisation.
Working with a large team of industry professionals, you will be surrounded by creative thinkers, innovative problem solvers and customer focused individuals who strive to deliver excellence every day.
Benefits also include:
- Full product and service training provided
- Genuine commitment to investing in you with ongoing learning and development opportunities
- Access to a professional and personal development library of resources
- Australasian Fleet Management Association membership
- Uniform allowance
- Wellbeing program
- Novated Leasing
- Birthday Perks
- Supportive culture including Employee Assistance Program
- Exceptional office facilities located in Wangara
- Breakfast, coffee, healthy snacks, weekly fruit delivery and more
- Fun team environment
- Monday to Friday hours
If this sounds like an environment where you will thrive, apply now to join our family.
If this role isn’t quite right for you but you recognise how your skills, experience, and positive energy can become part of our next success, check out our website for all current vacancies and how to register for our talent pool.
Fleetcare is an equal opportunity employer and encourages applications from a culturally diverse background.
Note: Shortlisted candidates will be required to undergo pre-employment background checks.
Customer Support Officer
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Job Description
At APM, we’re about making life better for everyone. Our purpose is enabling better lives, and our mission is to help people become more independent, feel like they belong, and get involved in their communities.
We are seeking Customer Support Officers to join our team based in Melbourne CBD to be the first point of contact for key services from APM, Government departments and/or other community services providers.
The Role
Outbound calls: Contact participants where you will provide an efficient, welcoming first point of contactCo-ordinate: Organise plan review meetings, initial meetings and unscheduled reviews between the participant and their allocated LAC office.Inbound calls: Assist participants with their enquiries that relate to their meetings.Administration: Perform general administration tasks i.e. creating and sending client correspondence.
The must have’s
Experience working in a fast-paced call centre environment.Computer literacy.Fast learner who wants to succeed and learn some more!Excellent written and verbal communication skills.A friendly approach! Your smile shines through the phone line!Empathetic yet able to stick to the script. There is no sugar coating that KPI’s do exist!A willingness to learn and embrace the core values of APM.
Be Rewarded For Your Success With
Fast paced, diverse opportunity where no two days are the same in supportive team first environment.Grow your career across multiple global brands and geographies with extensive learning opportunities and networking programs.Have a lasting impact on APM, its services and its people as well as on the lives of others who rely on our critical services.A range of benefits including discounts major retailers, novated car leasing and corporate health insurance rates.
Excited by this opportunity?
Please apply via the apply now button and proceed to our external portal to continue the application process.
At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including First Nations peoples, the LGBTQI+ community and people with a disability.
Customer Support Consultant
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We're REA
With bold and ambitious goals, REA Group is changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.
Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to have been named in Australia’s “Top 5” Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.
Where the team fits in
The Customer Support team sits within our Customer Group. The group supports the organisation to deliver customer & operational excellence; use data to deliver customer solutions that ensure the profitability and sustainability of the REA Group; and deliver future focused strategic and operational planning.
The Customer Support Consultant is the front-line customer service interface for REA Group’s customers, consumers and internal stakeholders. You will be joining a team who are passionate about service and the loyalty of our customers.
What The Role Is All About
Resolve issues with our customers via phone, email and web chat in an empathetic, professional and timely mannerBe digitally-savvy, we use a variety of systems, such as Zendesk, Slack, Salesforce (previous experience with these would give you bonus points)Balance customer demand and multi-tasking in a fast-paced customer contact environmentWork as part of a high performing team, driving for performance excellenceCommunicate with colleagues across all levels of the organisation, influencing to find the best customer outcomeProactively identify opportunities to innovate and improve the employee experience, customer experience and operational excellenceProvide thoughtful and insightful feedback to improve REA products and services
Who We’re Looking For
1+ years’ experience in a similar corporate, call centre environment that is fast-paced and ever changingSomeone with strong technical proficiency; with proven ability to multitask, utilising multiple systems while on the phone with customersExperience in real estate roles like leasing consultant, property manager or similar are highly beneficialDemonstrated experience of going above and beyond delivering service that promotes customer loyalty and advocacy through clear communication, positive language, active listening and empathyExperience resolving customer problems in a timely manner through strong analysis and decision making, persuasion skills and being adaptable to meet customer needsDemonstrating resilience, taking accountability for the customer experience and displaying a continuous improvement mindsetOwnership: taking accountability for the customer experience and displaying a continuous improvement mindsetDemonstrated growth mindset and enthusiasm for learning
The REA Experience
The physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow.
Some Of Our Perks & Benefits Include
A hybrid and flexible approach to workingFlexible leave options including, birthday leave and purchase additional leaveFlexible parental leave offering for primary and secondary carersOur Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charityHackdays so you can bring your big ideas to life
Our commitment to Diversity, Equity, and Inclusion
We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.
Join our Talent Neighbourhood
Keen to be part of REA but didn't find a perfect match with this opportunity? Perhaps the timing isn't right? You should join our Talent Neighbourhood!
Customer Support Officer
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We have an opportunity for an experienced Customer Support Officer to join our upbeat call centre providing outbound calls to NDIS participants.
At APM, we’re about making life better for everyone. Our purpose is enabling better lives, and our mission is to help people become more independent, feel like they belong, and get involved in their communities.
We are seeking Customer Support Officers to join our team based in Melbourne CBD to be the first point of contact for key services from APM, Government departments and/or other community services providers.
The role:
- Outbound calls: Contact participants where you will provide an efficient, welcoming first point of contact
- Co-ordinate : Organise plan review meetings, initial meetings and unscheduled reviews between the participant and their allocated LAC office.
- Inbound calls : Assist participants with their enquiries that relate to their meetings.
- Administration: Perform general administration tasks i.e. creating and sending client correspondence.
The must have’s
- Experience working in a fast-paced call centre environment.
- Computer literacy.
- Fast learner who wants to succeed and learn some more!
- Excellent written and verbal communication skills.
- A friendly approach! Your smile shines through the phone line!
- Empathetic yet able to stick to the script. There is no sugar coating that KPI’s do exist!
- A willingness to learn and embrace the core values of APM.
Be rewarded for your success with:
- Fast paced, diverse opportunity where no two days are the same in supportive team first environment.
- Grow your career across multiple global brands and geographies with extensive learning opportunities and networking programs.
- Have a lasting impact on APM, its services and its people as well as on the lives of others who rely on our critical services.
- A range of benefits including discounts major retailers, novated car leasing and corporate health insurance rates.
Excited by this opportunity?
Please apply via the apply now button and proceed to our external portal to continue the application process.
At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including First Nations peoples, the LGBTQI+ community and people with a disability.
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Customer Service Support (NDIS)
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Are you passionate about delivering exceptional customer service and making a difference in the lives of NDIS participants? We’re looking for a dedicated Customer Service Support team member to join our Customer Operations & Distribution department.What’s in it for you?Supportive Environment: Work alongside passionate individuals in our Canning Vale WA locationMeaningful Work: Work for a brand that produce healthy meals to time-strapped individuals and those dedicated to wellness.
The Role:As a Customer Service Support - NDIS, you’ll ensure NDIS-funded customers are onboarded and supported in line with service KPIs. You’ll be a key point of contact for stakeholders, helping Lite n’ Easy remain a provider of choice through outstanding service delivery. This is a full-time role, Monday to Friday based at our office in Canning Vale, WA. Flexible work options will be available after a suitable training is completed.
Key Responsibilities:Onboard new NDIS customers and manage referrals within SLA timeframesRespond to inbound queries and urgent follow-ups with professionalism and careSupport contract and invoice processing in line with service standardsCollaborate with internal teams and third-party stakeholders including NDIA and plan managersMaintain compliance with privacy and PCI requirementsAssist with data administration across systems like Smartsheet and DocuSign
About You:3 - 5 years’ experience in a customer service roleStrong verbal and written communication skillsHigh attention to detail and accuracyProven commitment to service excellenceConfident using systems such as Sales Support, Genesys, Switchboard, SSRS reportsProficient in Microsoft Office SuiteCompletion of NDIS Worker Orientation Module and Screening CheckAdaptable, proactive, and a team player with a positive attitude
If you have a passion for customer service and are seeking a challenging yet rewarding opportunity where your work directly influences organisational success, then we encourage you to take the next step in your career. Join a team that values innovation, collaboration and customer care by clicking “Apply” now and be part of our journey toward Operational Excellence.Please note: Only Australian Citizens or Residents are eligible to apply
Customer Service and Warehouse Support
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GF Piping Systems (GF) is a global market leader in the design, manufacture, and marketing of industrial plastic piping systems for the safe delivery of liquids and gases. Since 1802, GF has developed a reputation for excellence as we continue to grow and capitalize on providing our clients with the best quality products, exceptional customer service and fast supply.
We are currently seeking an enthusiastic Customer Service & Warehouse Support team member to join our dynamic team in Forrestdale, Perth, WA . This role is primarily focused on customer service, with occasional warehouse duties to provide cover during absences.
Benefits:
Perks range from; birthday leave, bonus schemes, and an additional 1% superannuation contribution
Join a global industry leader with over 200 years of market presence
Employee Recognition Program conducted biannually
Strong team and collaborative culture
Opportunities for career growth and continued education, including access to internal certification programs
Responsibility:
Generate Quotations: Promptly provide accurate quotations to both customers and the sales team, aligning with designated timelines.
Sales Support: Actively support the external sales team by following up on quotations and addressing customer inquiries.
Technical Assistance: Offer technical support and supply necessary product codes, ensuring diligent follow-up on all customer requests.
Relationship Management: Build and maintain strong, proactive relationships with customers by consistently supporting their business needs.
Order Processing: Accurately enter sales orders received via phone and email into the SAP and CRM systems within specified timelines, keeping customers well-informed about the status of their orders and delivery schedules.
Warehousing Support: Perform occasional forklift and warehouse duties when the Storeperson is absent.
Successful candidates:
2+ years of customer service experience in the Manufacturing, Piping, HVAC or related industries
Knowledge of SAP and CRM is preferred
Proficient in MS Office including Excel, Word, PowerPoint
Presentable with strong verbal and written communication skills
Warehousing or Storeperson experience is preferred
Forklift license is preferred
For further information, please contact Simon at ***@georgfischer.com
Apply now if you’re looking for a customer service role with variety, stability, and the backing of a global leader, we’d love to hear from you.
All successful candidates must undergo a criminal history check
Customer Contact Centre Support Officer (Affirmative Measures)
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Want to work with an organisation that drives financial inclusion and economic empowerment with Aboriginal and Torres Strait Islander people? Well, we've got just the job for you.
Indigenous Business Australia (IBA), partners and invests with Aboriginal and Torres Strait Islander people who want to own their future. We go further than provide money; we invest in people, places and ideas that are ready. We help make them real. We’re deeply invested in the financial success and economic independence of Indigenous Australians. It’s why we exist.
We provide a range of services for Indigenous Australians to create wealth and accumulate assets, take up investment opportunities, create business enterprises that provide additional employment opportunities, and to purchase homes. We achieve these outcomes by applying a commercial focus, and by building mutually respectful and productive partnerships with Indigenous Australians, government, non-government and private sector organisations.
Our staff are invested, informed, responsive, respectful and connected.
The OpportunityThis is a unique opportunity to join a purpose-driven organisation that is deeply committed to the economic empowerment of Aboriginal and Torres Strait Islander people. As a key member of the Business Solutions Customer Contact Centre Team, you’ll be the first point of contact for individuals and businesses seeking support. Your role will be instrumental in helping First Nations people access the tools, resources and guidance they need to grow their enterprises and achieve financial independence. If you’re passionate about community, connection and creating real impact, this is your chance to make a difference every day.
About the roleAs a Customer Contact Centre Support Officer, you’ll deliver high-quality customer service by responding to web and phone enquiries with professionalism, empathy and cultural awareness. You’ll provide accurate information and guide customers through IBA’s range of business support services and programs. This frontline role is vital in supporting IBA’s mission to partner with Aboriginal and Torres Strait Islander people to build wealth, create opportunities and strengthen economic futures. You’ll work in a collaborative team environment where your contributions help shape positive outcomes for First Nations communities across Australia.
What you’ll bring to the teamStrong communication and customer service skillsAttention to detail and ability to multitaskA passion for supporting First Nations communitiesCultural capability and understanding of Aboriginal and/or Torres Strait Islander cultures
This is an Affirmative Measures position open only to Aboriginal and/or Torres Strait Islander applicants*.
What you will get in returnA values-based organisation that drives financial inclusion and economic empowerment with Aboriginal and Torres Strait Islander people.15.4% employer contribution to superannuation.Not-for-profit status, with access to Salary Packaging.4 weeks annual leave, with half pay annual leave and purchased leave available.Christmas close down without leave deduction.Flexible working arrangements.Professional development opportunities.18 days personal/carers leave.NAIDOC leave.First Nations Ceremonial leave.Cultural leave.Paid volunteer leave.
Ready to Make a Difference?Learn more about IBA and the incredible work we do at />Apply now and be part of a team that’s deeply invested in First Nations futures.
Applications close: 28 August 2025
Please note: Emailed applications will not be accepted, nor will unsolicited applications from recruitment agencies
‘This position is being advertised under provisions of the Racial Discrimination Act 1975 that enable affirmative measures to identify opportunities as open only to Aboriginal and Torres Strait Islander applicants'