33 Senior Account Manager jobs in Melbourne

Join a global leader in energy technologies as a Service Account Manager, where you'll take the lead in delivering standout financial, customer experience, and growth results. Based in our Melbourne office, you'll be part of a supportive, high-performing team that values collaboration, innovation, and measurable impact.
**What You'll Be Doing**
As a pivotal link between customers, sales, and operations, you'll:
- Develop and manage service contract pricing
- Monitor invoices, margins, and CPI increases
- Lead performance meetings and respond to customer requests
- Enforce contract thresholds and resolve financial disputes
- Identify growth opportunities with Account Managers
- Improve billing accuracy and overall customer satisfaction
Your role will also play a key part in driving 'Goal Zero' - ensuring safety standards are followed with zero compromise on compliance or reporting.
- Strong commercial acumen and experience managing service-based contracts
- Excellent written and verbal communication skills
- Advanced business writing and reporting capabilities
- Sharp attention to detail, problem-solving mindset, and analytical strength
- Ability to manage stakeholders and influence outcomes cross-functionally
Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.
**WHO IS VONTIER**
Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at .
**At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.**
Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.
Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.
**Together, let's enable the way the world moves!**
**#LI-RG1**
The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as a Vontier Company. Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The "EEO is the Law" poster is available at: Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call or e-mail to request accommodation.

**Hungry, Humble, Honest, with Heart.**
**The Opportunity**
Are you a highly motivated sales professional with a proven track record of exceeding sales quotas and a passion for disruptive technology? If so, joining our growing team at Nutanix as a Commercial Account Manager in Melbourne will give you the opportunity to sell cutting-edge products and solutions, collaborate with top-performing sales engineers and support teams, and work closely with channel partners to solve complex business challenges for our customers.
**About the Team**
This role would be a part of the Commercial sales team at Nutanix. The team is driven and passionate with a desire to disrupt the current state of the data center within Commercial accounts. They are focused on bringing simplicity and efficiency to a complicated world. The team works collaboratively with employees in the sales function and cross-functional teams to ensure success. There is a strong emphasis on teamwork, support, and collaboration to meet and exceed sales performance goals. The team also benefits from the support of Sales Engineers, field marketing teams, and a top-notch support team.
Your manager for this role is the Senior Manager, Enterprise Sales. He is known for his hands-on approach, open communication style, and strong support for team members' career growth. He values teamwork and collaboration to drive success.
**Your Role**
+ Break into new accounts and expand customer base
+ Use consultative sales approach to understand prospects' business issues
+ Create custom sales proposals
+ Exceed sales performance goals
+ Collaborate with sales and cross-functional teams
+ Manage relationships with partners to drive growth
+ Provide regular updates on sales forecast and pipeline
+ Effectively communicate with senior managers about business challenges and solutions
**What You Will Bring**
+ Proven track record of exceeding sales quotas
+ Entrepreneurial spirit and ability to thrive in collaborative environments
+ Strong customer acquisition and relationship-building skills
+ Exceptional territory planning and strategic skills
+ Deep understanding of technology products and solutions
+ Bachelor's Degree or equivalent experience
+ Ability to effectively communicate with senior managers
+ Strong verbal and written communication skills
**Work Arrangement**
Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.
We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting

**Hungry, Humble, Honest, with Heart.**
**The Opportunity**
We seek an ambitious and highly motivated Enterprise Account Manager to join our sales team in Melbourne. You will be responsible for selling Nutanix's products and solutions through channel partners. If you are passionate about sales and building positive relationships with customers and channel partners, thrive in a team environment, and want to strive to continuously learn, grow, win, and exceed quotas - let's talk!
**About the Team**
You would be joining the Enterprise Sales team, a dynamic group of passionate professionals located across Australia and New Zealand. Driven by the goal of disrupting the traditional data center landscape within Enterprise accounts, this team thrives on bringing simplicity and efficiency to a complex industry. Collaboration is at the heart of our culture, and you'll find a strong emphasis on teamwork and support, as team members work together with the sales function and cross-functional teams to achieve and exceed performance goals. The Enterprise Sales team is further empowered by the expertise of Sales Engineers, field marketing teams, and an exceptional support staff, ensuring a comprehensive approach to driving success.
You will report to the Managing Director of Nutanix ANZ, who has a proven track record in igniting strategic channel partnerships and navigating complex sales environments. With a passion for helping enterprises maximize their technology investments through rational and educated innovation, he takes a hands-on approach and maintains an open communication style. He is deeply committed to supporting team members' career growth while fostering an environment of teamwork and collaboration to drive success.
**Your Role**
+ You will use relationship management techniques to develop selling opportunities within end customer organizations; penetrating new divisions and organizations within assigned accounts. Build, harness and develop new selling relationships including developing new direct selling opportunities.
+ Strong executive presence and ability to engage at a senior customer level to drive Nutanix mindshare and strategic thought leadership.
+ You will encourage and support scheduled sales call appointments with prospects in our end customer organizations. This includes collaborating with cross team specialists and Nutanix Channel Partner Representatives to also participate in the sales calls to help qualify and accelerate
+ You will build and develop a highly strategic account plan to sell to customers based on their sales solutions requirements.
+ Using your strong RFP process knowledge you will work closely with key prospects in the development of quotes using a consultative approach which includes; responding to RFPs and follow up with partners and customers.
+ Collaborate with Marketing and be creative on how to grow customer and partner accounts including staying afront with new technology changes across Nutanix.
+ Provide, or facilitate training opportunities for your accounts as well as training for your industry vertical customers.
+ Identify Nutanix customer references that can be utilized when reference selling.
+ Provide product feedback back to engineering to improve Nutanix complete block solutions
**What You Will Bring**
+ 10+ years of sales experience in Enterprise Software
+ Deep understanding of Enterprise Australia based accounts and how the drive for simplicity, cloud-first strategies, and cost savings can build positive relationships and deliver significant sales success.
+ Proven track record of exceeding assigned sales quotas in contiguous, multiple years.
+ Experience that demonstrates a strong level of expertise in technical specifications required to sell Nutanix products and services is required.
+ You will have natural flair to deliver impactful and highly articulated presentations at C- Level engagement.
+ Strong verbal and written communications skills including presentation skills.
+ Ability to work collaboratively with employees within the sales function and across functions including Marketing, Sales Operations, System Engineering, and Product Development.
+ Experience with target account selling, solution selling, and/or consultative sales techniques
+ An aptitude for understanding how technology products and solutions solve business problems as well as the competitive landscape.
+ Ability to communicate with senior managers about their business challenges and Nutanix value proposition
+ Experience using SFDC and other CRM software.
+ Bachelor's Degree or equivalent experience
**Work Arrangement**
Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.
We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting

**THE FUTURE IS WHAT WE MAKE IT.**
**_Lead Account Manager_**
**_Open to Sydney, Melbourne and Brisbane_**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
**Join Us and Make an Impact.**
We are currently seeking a **Lead Account Manager** who has exceptional stakeholder management, growth mindset and strategic skills to join our Honeywell Aerospace team to be based in any of the 3 locations, **Melbourne** , **Sydney** or **Brisbane** . The role is responsible for profitable sales growth at assigned Air Transport account(s) across Australia and New Zealand.
**Key Responsibilities:**
+ Responsible for achieving annual financial metrics including revenue & margin for assigned accounts
+ Manage internal and external stakeholders to achieve financial and customer satisfaction goals
+ Drive demand, sell directly to the end customer and work with the customer core team
+ Work in close collaboration with the Customer Business Director, Customer Support Managers, credit analysts and field service team in pursuit of goals and objectives
+ Build pursuit sponsorship across the customer organization including influencers and decision makers in flight operations, Procurement, Engineering and Aircraft Selections team at the airlines
+ Work with the Sales Excellence and pricing team for all SFDC related inputs, deal approvals and sales training
**Key Experience & Capabilities:**
+ Bachelor's degree in an industry equivalent qualification ie business, Finance, or Engineering
+ 5+ years of sales experience in Aviation or related industry, with a proven record in meeting and exceeding KPIs
+ Familiarity with Aero industry regulatory requirements and future mandates
+ financial acumen to discern risks and opportunities
+ Passion for profitable sales growth
+ Self-sufficient, motivated and ability to exercise sound judgement
+ Global / multi-regional experience
+ An ability to influence diverse groups
+ Experience in technical writing and preparation of proposals
+ Ability to communicate effectively across language and cultural barriers
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people.
Learn more about Honeywell: More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
**Honeywell is a proud advocate of the LGBTQ+ community and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.**
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement **.**
If a disability prevents you from applying for a job through our website, email . No other requests will be acknowledged.
**Copyright © 2024 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

**Job Description Summary**
Exciting new opportunity for a Corporate Account Manager to join our VIC team and lead growth across key strategic accounts.
**Job Description**
We are **the makers of possible**
BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
**Job Description Summary** **:**
In this newly created position, the Corporate Account Manager will be the point of contact between BD and the Key Private Groups / Public Accounts within an assigned territory. The primary responsibility is to assist these Key Accounts to meet their business objectives through BD's tailored transactional offerings and solutions. This will be achieved through effective networking and stakeholder management; the CAM will develop exceptional key stakeholder relationships within the key accounts to facilitate the generation of mutually beneficial business outcomes. In addition, engagement with State Government Health Departments is required to ensure alignment with State driven Healthcare initiatives and a strong understanding of the State Strategic plan on healthcare.
We are looking to start someone in this position in **October 2025.**
**Responsibilities:**
+ Promotion of corporate messaging on BD's capability and value to defined Key Accounts to effectively leverage BD to the position of key partner within these key accounts.
+ Achievement of revenue and gross profit targets within defined territory and key accounts.
+ Work to achieve sales and profit growth in line with the overall business objectives while ensuring internal stakeholders understand and are committed to a successful implementation with clear measurable outcomes.
+ Exhibit exceptional interpersonal skills to network effectively and build solid business relationships within all levels in a key account to promote BD brand awareness and profitable business outcomes.
+ Have a deep understanding of the account including key stakeholders mapping, KPIs, challenges, and needs Development and implementation of short, medium and long term sales action plans which address the objectives of the key account and hence contribute to increased profit, and share of the key account's business.
+ In coordination with the Customer Outcome Manager and the Leadership Team, Champion the activities related to our Customer surveys.
+ Coordinate the key account sales plan to achieve maximum share of the key account's business.
+ Act as 'Account Owner' between the key account and all BD Business units to ensure all customer requirements are delivered and expectations are exceeded.
+ Assist in the preparation of contractual agreements.
+ Work with all the BD businesses to understand individual business objectives for a specific account/contract and build a cross Business messaging and offering that leverage and maximise the size and depth of BD 's portfolio to help increase BD's profitability and/or share gain Manage customers' business review meetings in selected Accounts on an ongoing basis to ensure compliance to customer needs and incorporating the different business objectives for this customer.
+ Ensure all contract de-briefs occur with the customer in the spirit of continuous improvement, especially in the event of loss of contracts.
+ Ensure salient points are communicated and acted upon internally to relevant associates.
+ Understand and ensure effective implementation and compliance with respect to BDX legal and corporate requirements in all contracts and tenders Work cross-functionally as required and engage key personnel including Marketing, Sales Management, Customer Service, Inventory Control and Finance.
+ Actively participate in relevant Business unit team meetings.
+ Responsible for maintaining a standard of excellence in customer knowledge with key customer facing groups including the sales team, sales management team, customer service and BD businesses.
+ Ensure regular and timely submission of all reports as required by the BD Senior management.
+ Become very knowledgeable on the Private Sector funding mechanisms to deeply understand customer needs, keep up-to-date with changes in market environment (particularly the key account) that may impact the relationship with the key account.
+ Ensure such information is appropriately communicated and recorded in SFDC. Spend 70% of time in the field working with the key accounts to build and maintain an up-to-date understanding of the customer organization - its businesses, people and future initiatives. Ensure activities of the BD portfolio are consistent with the BD core values and comply with relevant Acts, legal demands and ethical standards. Adhere to the requirements of the Quality Management System as maintained by BD Australia & New Zealand.
**Knowledge and Experience:**
+ Tertiary qualifications in Business, Marketing and/or a related field essential (MBA would be preferred)
+ Knowledge and minimum of 7-10 years related marketing or sales experience in the healthcare industry
+ Demonstrated ability to execute on strategy - identify opportunities and forge new business
+ Strong negotiation skills
+ Strong business Acumen and Analytical skills
+ Strong project management, oral and written communication skills required
+ Ability to research, analyse, interpret, and maximise the use of market intelligence
+ Demonstrated experience in key account management
+ Demonstrated success in customer advocacy development
+ Demonstrates high levels of computer skills particularly spreadsheets, graphics presentations, and databases
+ Problem solving ability and demonstrated examples of innovative solutions
+ Demonstrated time management and organisational skills
+ Ability to work independently and demonstrated ability to quickly assess and resolve issues, while translating complex information into understandable terms;
+ Self-starter with demonstrated ability to lead, prioritize and handle multiple tasks and projects simultaneously;
+ Demonstrated ability to effectively present information; ability to respond to queries in a clear and concise manner.
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: Skills
Optional Skills
.
**Primary Work Location**
AUS Melbourne
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

**It's more than a job**
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
**‎**
Kuehne+Nagel is a global leader in logistics, specialising in innovative supply chain solutions.
At Kuehne+Nagel Australia, we pride ourselves on fostering an inclusive and respectful culture where collaboration thrives, and every voice is valued. Step into a workplace recognised for its commitment to excellence, having earned Great Place to Work recognition for multiple years. Be part of dynamic teams where innovation meets opportunity and join a company that supports your growth while making a difference in the world of logistics. Make your mark with us today!
**How you create impact**
+ To drive standardization + scalability of operational processes + control environments to enhance service levels, generate additional profits or reduce cost-to-serve
+ To identify process backlog + assign clear ownership to eliminate + avoid overdue tasks as per SLA or internal performance indicators.
+ To create + maintain the product backlog + help the product owner define + prioritize systems + proceed development needs through creating user stories based on the information gathered from the daily stand-up meetings.
+ To effectively manage + maintain customer relationships + support operations related initiatives.
+ To support business + performance reviews (KPI) with customers along with implementation initiatives.
+ To collaborate with stakeholders to support the business requirements.
+ To ensure SOPs, WIs + templates are up to date + accessible by stakeholders.
+ To undertake any other tasks required by management.
**What we would like you to bring**
+ Minimum 5 years' experience in freight forwarding, sea logistics, or transportation operations
+ Strong knowledge of import/export processes, international trade regulations, and security protocols
+ Proven ability to manage operational performance for strategic key accounts
+ Skilled in KPI analysis, performance reporting, and driving corrective actions
+ Experience in customer relationship management, including onboarding and implementation
+ Ability to lead cross-functional collaboration between sales, operations, and global account teams
+ Familiarity with automation tools, CRM platforms, and structured documentation practices
+ Strong analytical mindset with a proactive approach to process improvement
+ Excellent communication and stakeholder engagement skills
+ Capable of managing escalations, conducting QBRs, and supporting RFQs
+ Comfortable working in a multi-national, fast-paced environment with global exposure
**What's in it for you**
Along with a competitive remuneration package, we want to make sure our employees are motivated in all aspects. Here in Kuehne+Nagel Australia, we pride ourselves in taking care of our employees with benefits such as:
+ Corporate rates for Private Health Care Insurance
+ Free Flu Vaccination Program
+ Inclusive Gender-Neutral Parental Leave Policy to support all parents
+ Attractive long-service awards
+ Novated leasing
+ Charity and volunteering events
+ Flexible work arrangements
+ And more!
If you're ready to take on this exciting opportunity and make a difference, apply now and become a part of our dynamic team **!**
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.

**Career Area:**
Sales
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Job Summary:**
Oversees and coordinates all sales and marketing activities for OEM Solutions customers. This position provides account management coverage for OEM and end-users who benefit from the use of Caterpillar solutions and is accountable for delivering the annual business plan and meeting the contractual obligations of our customers.
**Key Responsibilities:**
+ Follow organisational policies and procedures and maintain a clear and direct line of communication within the organization to meet customer requirements.
+ Work with OEMs, Cat dealers, suppliers, and Caterpillar Business Units to develop Caterpillar partial machine and component solutions that maximize aftermarket parts and services business, profits, and customer satisfaction for new and existing business.
+ Understand industry trends and the competitive landscape and communicate to Caterpillar leadership.
+ This position will act as a consultant to various departments within Caterpillar regarding the direction and strategies that key industry leaders will adopt in the future.
+ Travel in the field to monitor and resolve issues regarding customer satisfaction and future product needs. Develop product support and other types of program planning for assigned customers. Take steps necessary to ensure product health to maintain and enhance OEMS growth.
+ Perform complex and challenging assignments to support Caterpillar OEMS customers in marketing plans, trade shows, industry events, and customer visits/demonstrations that enable strategic growth opportunities
+ Work with the order to delivery team to ensure order execution.
+ Work with the OEMS engineering team to develop Caterpillar partial machine and component solutions that take advantage of existing products to meet customer needs
+ Designing processes to inform customers of rates, shipping dates, anticipated delays, and additional information needed by the customer.
+ Work directly with customers to collect information, sell additional products and services to current customers, and ensure customers' needs are met.
+ Work across functional areas within Caterpillar OEM Solutions Group as well as the product groups of relevant Business Units to execute the entire sales process from bidding on competitive solicitations through delivery of products and services to end-users
+ Identify and resolve strategic problems by recommending alternative courses of action and collaborating with business partners to exceed customer expectations and deliver profitable results.
+ Develop business strategies and marketing proposals
+ Develop and achieve sales forecasts
+ Analyse end-user applications and product configurations to specify aftermarket solutions that will meet customer needs
+ Provide guidance on existing and potential customer service issues and improvement measures
+ Perform complex analysis work. Identify and resolve strategic problems by recommending alternative courses of action and collaborating with business partners to exceed customer expectations and deliver profitable results.
**Key Skills Required:**
+ **Customer Focus:** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
+ **Industry Knowledge:** Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
+ **Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.
+ **Relationship Management:** Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
+ **Account Management:** Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.
**Qualifications/Experience:**
+ Bachelor's degree- Engineering background, technical sales, application specialist, or product group experience preferred.
+ 4-6 years of specific industry experience
+ Prior Salesforce or similar application experience preferred.
**Top Candidates will also have:**
+ Previous experience selling Caterpillar machines, parts, or services to Cat Dealers and customers. An ideal candidate will have extensive knowledge of Resource Industry products, including OHT, LMT, and similar products.
+ Prior experience in customer and Dealer-facing roles.
+ Prior Salesforce Application experience.
+ An entrepreneurial mindset with a focus on growing new business.
+ Strong interpersonal, communication, and presentation skills
+ Team player with strong accountability
+ Self-starter, able to work autonomously.
**Additional Information:**
+ This position will require ~30% travel.
+ 5 days in office requirement
**Posting Dates:**
October 3, 2025 - October 17, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That's what makes us Roche.
● Experience in laboratory Genomic Sequencing
● Customer-experience focused field role
● Supportive & dynamic team and manager

As an Account Manager for the Roche Sequencing Solutions portfolio, you will be at the forefront of revolutionising the sequencing landscape. You will be responsible for driving the growth and expansion of the Roche Sequencing business. This is an exciting opportunity to collaborate with a dynamic team and drive our innovative products to market success. The position is driven by the purpose of creating a healthier future, continuously advancing science, and ensuring everyone has access to the healthcare they need today and for generations to come.
Key responsibilities include:
● Identify and Cultivate Leads: Discover sales opportunities, cultivate new business relationships, and engage key decision-makers in the sequencing community.
● Implement Growth Plans: Develop and monitor regional commercial growth plans, focusing on key success metrics to achieve revenue targets and strategic goals.
● Optimise Sales Opportunities: Manage sales opportunities effectively through Salesforce/CRM.
● Present and Consult: Conduct solution-focused presentations and consultative discussions to showcase the value of our sequencing solutions.
● Drive Technical Sales: Provide technical expertise throughout the sales process, including application consultations and data analysis support.
● Improve Brand Visibility: Represent Roche at conferences, trade shows, and networking events to establish thought leadership and engage potential customers.
● Collaborate Across Teams: Work closely with marketing, product management, service, and support teams to align sales efforts with company objectives and customer needs.
Who You Are
● Educational Background: Bachelor's degree in Life Science, Business, or a related field.
● Sales Experience: 5+ years' experience selling Sequencers for NGS applications in a clinical research or academic laboratory environment and proficiency in NGS data analysis
● Technical Knowledge: Deep understanding of Next Generation Sequencing and related genomic techniques.
● Strategic and Negotiation Skills: Demonstrated excellence in negotiation, strategic planning, and organisational abilities.
● Consultative Selling: Ability to identify technical needs and provide business solutions.
● Entrepreneurial Spirit: Strong eye for business opportunities and drive to navigate complex sales processes.
● Communication Skills: Ability to deliver impactful group presentations and communicate effectively with diverse collaborators.
● Travel Requirements: Willingness to undertake national and international travel.
● Language Skills: Strong proficiency in English.
Join Roche Sequencing Solutions to make a difference in the genomic landscape and deliver innovative sequencing solutions to the world. Apply now and become a part of a company dedicated to innovation and excellence.
This field-based role requires full eligibility to live and work in Australia.
We do not accept any unsolicited resumes or enquiries from recruitment agencies. Roche has a dedicated in-house Talent Acquisition team.
**What we offer**
Roche offers rewarding growth opportunities and a collaborative culture where people are united in purpose and will stretch you to be brave, speak up and think differently. Feel empowered to deliver meaningful outcomes, supported by accessible and inspiring leaders.
Roche encourages a high-performance culture where you are empowered and trusted to make decisions. We strive for excellence and extraordinary results and take a genuine interest in our people and their well-being, and our patients. Our work gives people more time to be with the ones they love. Take pride in knowing you can make a difference to millions of patients worldwide in developing diagnostics and treatments for Infectious Disease, Cardiovascular Metabolic, Oncology, Neurology, Immunology and Ophthalmology.
We care about you - as a whole person. That's why we place your individual health, and professional growth at the very heart of what we do. Your well-being is one of our top priority, because when you're thriving, we all succeed. We offer access to mental health awareness and wellness initiatives that cater to your unique needs - because we understand that well-being is personal.
We are committed to providing an inclusive, safe, secure and healthy workplace, and to minimise any such impacts to our employees, customers and the community. We welcome applications from all people and encourage you to advise of any individual circumstances or workplace adjustment that may require consideration.
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
Azure is the most comprehensive, innovative and flexible cloud platform today and Microsoft is seeking talented professionals that will drive customer cloud adoption within the most important companies in the market. We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other's ideas because we are better together. We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation. Together we make a difference.
Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?
As a CSAM, you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Key Responsibilities**
Customer Strategy & Relationship Management
+ Build and maintain trusted relationships with customer stakeholders and technical professionals.
+ Align customer objectives with Microsoft's portfolio through Customer Success Plans (CSPs).
+ Drive adoption, usage, and value realisation across Microsoft's Cloud platforms.
Delivery Orchestration
+ Lead post-sales delivery planning and execution.
+ Coordinate cross-functional v-teams to align resources with customer outcomes.
+ Conduct customer-facing program reviews and prioritise engagements for strategic impact.
Business Development & Growth
+ Hunt for new opportunities within customer accounts to expand Microsoft's footprint.
+ Use strong business acumen to qualify opportunities, understand budget cycles, and articulate value.
+ Identify whitespace and growth areas, initiate strategic conversations, and convert insights into action.
+ Track consumption milestones, address adoption blockers, and drive expansion through proactive engagement.
+ Opportunity creation and growth are key success indicators for this role.
Leadership & Communication
+ Demonstrate executive presence and adapt communication style from boardroom to backroom.
+ Model Microsoft's cultural attributes of respect, integrity, accountability, and inclusion.
+ Collaborate with account teams and contribute to shared goals through strategic planning and execution.
**Charateristics of a Successful CSAM**
+ Proven experience in customer success, delivery management, or cloud transformation roles.
+ Strong business development mindset with a passion for uncovering and pursuing new opportunities.
+ Technical fluency to hold level 100 conversations across Microsoft's product portfolio.
+ Resilient and adaptable, with the ability to manage competing priorities and drive outcomes.
+ Experience engaging with senior executives and technical stakeholders.
+ Familiarity with IT Service Management and cloud adoption frameworks.
+ Strategic thinking and empathetic planning skills.
+ Experience with manufacturing industry and ERP systems is an added advantage.
**Qualifications**
**Required Qualifications**
+ Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
+ OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
+ OR equivalent experience
+ **This position requires verification of Australian citizenship** due to citizenship-based legal restrictions applicable to the role and as a result, you will need to provide a valid passport to verify your citizenship.
**Preferred Qualifications**
+ Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
+ OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
+ OR equivalent experience
+ 3+ years relevant work experience within customer industry
+ Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365)
+ Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification
+ Project Management Institute (PMI) or equivalent Project Management certification
+ Prosci or equivalent certification
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .