67 Support Staff jobs in Perth

We have an opportunity for an experienced Customer Support Officer to join our upbeat call centre providing outbound calls to NDIS participants.

At APM, we’re about making life better for everyone. Our purpose is enabling better lives, and our mission is to help people become more independent, feel like they belong, and get involved in their communities.

We are seeking Customer Support Officers to join our team based in Melbourne CBD to be the first point of contact for key services from APM, Government departments and/or other community services providers.

The role:

• Outbound calls: Contact participants where you will provide an efficient, welcoming first point of contact
• Co-ordinate : Organise plan review meetings, initial meetings and unscheduled reviews between the participant and their allocated LAC office.
• Inbound calls : Assist participants with their enquiries that relate to their meetings.
• Administration: Perform general administration tasks i.e. creating and sending client correspondence.

The must have’s

• Experience working in a fast-paced call centre environment.
• Computer literacy.
• Fast learner who wants to succeed and learn some more!
• Excellent written and verbal communication skills.
• A friendly approach! Your smile shines through the phone line!
• Empathetic yet able to stick to the script. There is no sugar coating that KPI’s do exist!
• A willingness to learn and embrace the core values of APM.

Be rewarded for your success with:

• Fast paced, diverse opportunity where no two days are the same in supportive team first environment.
• Grow your career across multiple global brands and geographies with extensive learning opportunities and networking programs.
• Have a lasting impact on APM, its services and its people as well as on the lives of others who rely on our critical services.
• A range of benefits including discounts major retailers, novated car leasing and corporate health insurance rates.

Excited by this opportunity?

Please apply via the apply now button and proceed to our external portal to continue the application process.

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including First Nations peoples, the LGBTQI+ community and people with a disability.

Permanent - Full Time

Perth

ABOUT US

As Australia’s largest independent Fleet Management solutions provider, our success lies in our passion and desire to provide innovative, and tailored fleet management and leasing solutions to a broad range of clients nationally.

Our team of industry professionals play a fundamental part in this journey and we are actively looking for dynamic and motivated individuals to join the “Fleetcare Family.”

ABOUT THE ROLE

We currently have a unique opportunity available for a Customer Support Officer to join our head office team based in Wangara.

As a key member of our Operations and Customer Support team, this busy position will see you providing a high level of customer service and administrative support to both our clients and internal team.

Tasks are varied and include facilitating a broad range of day-to-day vehicle management tasks including new client implementations, insurance claims, repairs, supplier management and vehicle disposals.

Every day is different, but your day-to-day duties will include:

• Answering customer enquiries via phone, email and live chat
• Completing requests and enquiries within agreed service delivery timeframes
• Collaborating with other areas of the business to find solutions to client requirements and following them through to resolution
• Developing existing relationships, identifying, maximising and converting additional sales opportunities
• Maintaining client databases, reporting and general administration
• Providing general administration and customer support as required

WHAT YOU NEED TO SUCCEED

To be considered, you will demonstrate:

• Passion and commitment to providing outstanding customer service and to go the extra mile
• Ability to build effective working relationships with clients, suppliers and internal stakeholders
• Focus on developing and securing new opportunities within our client portfolio
• Confident communication skills including phone and email correspondence
• Ability to work effectively as a part of broad team
• Strong administration skills and confident handling a wide range of tasks and duties
• Sound time management skills with the ability to prioritise tasks and deadlines
• Attention to detail with a keen eye for process improvement
• Solutions oriented approach and ability to think outside the box
• Eagerness to learn
• Basic to Intermediate IT skills including CRM systems and MS office are desired
• Flexible availability for work between 5am-5pm WST

Whilst not essential, experience in fleet, sales or associated industries will also be highly regarded.

WHAT WE OFFER

As part of the Fleetcare family, you will enjoy the best of both worlds with all the advantages of working for a large corporate business combined with a ‘family feel’ of a smaller organisation.

Working with a large team of industry professionals, you will be surrounded by creative thinkers, innovative problem solvers and customer focused individuals who strive to deliver excellence every day.

Benefits also include:

• Full product and service training provided
• Genuine commitment to investing in you with ongoing learning and development opportunities
• Access to a professional and personal development library of resources
• Australasian Fleet Management Association membership
• Uniform allowance
• Wellbeing program
• Novated Leasing
• Birthday Perks
• Supportive culture including Employee Assistance Program
• Exceptional office facilities located in Wangara
• Breakfast, coffee, healthy snacks, weekly fruit delivery and more
• Fun team environment
• Monday to Friday hours

If this sounds like an environment where you will thrive, apply now to join our family.

If this role isn’t quite right for you but you recognise how your skills, experience, and positive energy can become part of our next success, check out our website for all current vacancies and how to register for our talent pool.

Fleetcare is an equal opportunity employer and encourages applications from a culturally diverse background.

Note: Shortlisted candidates will be required to undergo pre-employment background checks.

GF Piping Systems (GF) is a global market leader in the design, manufacture, and marketing of industrial plastic piping systems for the safe delivery of liquids and gases. Since 1802, GF has developed a reputation for excellence as we continue to grow and capitalize on providing our clients with the best quality products, exceptional customer service and fast supply.

We are currently seeking an enthusiastic Customer Service & Warehouse Support team member to join our dynamic team in Forrestdale, Perth, WA . This role is primarily focused on customer service, with occasional warehouse duties to provide cover during absences.

Benefits:

• Perks range from; birthday leave, bonus schemes, and an additional 1% superannuation contribution

• Join a global industry leader with over 200 years of market presence

• Employee Recognition Program conducted biannually

• Strong team and collaborative culture

• Opportunities for career growth and continued education, including access to internal certification programs

Responsibility:

• Generate Quotations: Promptly provide accurate quotations to both customers and the sales team, aligning with designated timelines.

• Sales Support: Actively support the external sales team by following up on quotations and addressing customer inquiries.

• Technical Assistance: Offer technical support and supply necessary product codes, ensuring diligent follow-up on all customer requests.

• Relationship Management: Build and maintain strong, proactive relationships with customers by consistently supporting their business needs.

• Order Processing: Accurately enter sales orders received via phone and email into the SAP and CRM systems within specified timelines, keeping customers well-informed about the status of their orders and delivery schedules.

• Warehousing Support: Perform occasional forklift and warehouse duties when the Storeperson is absent.

Successful candidates:

• 2+ years of customer service experience in the Manufacturing, Piping, HVAC or related industries

• Knowledge of SAP and CRM is preferred

• Proficient in MS Office including Excel, Word, PowerPoint

• Presentable with strong verbal and written communication skills

• Warehousing or Storeperson experience is preferred

• Forklift license is preferred

For further information, please contact Simon at ***@georgfischer.com

Apply now if you’re looking for a customer service role with variety, stability, and the backing of a global leader, we’d love to hear from you.

All successful candidates must undergo a criminal history check

About the role
MotorOne Group is seeking an experienced and highly organised Administration & Office Support to join our dynamic team in Osborne Park . This part time role will be responsible for providing administrative support to ensure the smooth and efficient operation of our office.

What you'll be doing

1. Manage and maintain office systems, including filing, record keeping, and data entry

2. Coordinate scheduling, calendar management, and meeting arrangements for the team

3. Provide exceptional customer service to both internal and external stakeholders

4. Assist with the preparation of reports, presentations, and other business documents

5. Liaise with suppliers and service providers to ensure timely delivery of goods and services

6. Support the implementation of office policies and procedures

7. Contribute to the overall efficiency and productivity of the team

What we're looking for

1. Strong administrative and organisational skills with a keen eye for detail

2. Excellent communication and interpersonal abilities, with a customer-focused approach

3. Proficient in the use of Microsoft Office suite, including Word, Excel, and Outlook

4. Demonstrated experience in a similar administrative or office support role

5. Ability to work independently and as part of a team to achieve shared goals

6. A proactive and problem-solving mindset with a flexible and adaptable approach

What we offer
At MotorOne Group, we are committed to providing a supportive and rewarding work environment for our employees. As part of our team, you will have access to a range of benefits, including:

1. Competitive salary

2. Permanent, part time position

3. Flexible start and finish time

4. No weekend work with regular hours

5. A collaborative and inclusive company culture

6. Employee Assistance Program through Access EAP

About us
MotorOne Group is a leading provider of automotive solutions, serving customers across Australia. With a strong focus on innovation and customer service, we are committed to being the partner of choice for all our clients. Join our team and be a part of our continued success.

Apply now for this exciting opportunity to be our next Administration & Office Support !

Position: Support Worker

Location: Samson, WA

The Role:

As a Support Worker/Carer in Samson, WA , you will be responsible for assisting clients with various daily activities, including showers, dressing, grooming, toileting, medication monitoring, shopping, meal preparation, housekeeping, respite care, social support, and transportation to appointments.

This client requires assistance with domestic assistance and personal care. This client speaks Italian so an Italian speaking carer would be a bonus, however it is not necessary as the client speaks a small amount of English.

The client is currently in respite so the hours are not yet confirmed, however there will be 3 x 2 hour shifts per week for personal care and 1 x 2 hour shift for domestic assistance.

We also have other clients in this area that require assistance, offering the opportunity to pick up shift to build your hours.

Essential Skills and Qualifications:

• Certificate III or higher in Individual Support (Ageing, Home and Community)
• Current First Aid and CPR Certificate
• National Police Clearance Certificate
• Current Australian Driver's Licence
• Registered vehicle with comprehensive car insurance
• Smartphone
• Experience in providing at home care including Personal Care

We Offer:

• Vibrant team environment
• Central office locations across all states with excellent public transport links
• Value-based organisation
• Opportunities for career progression within a growing team
• Ongoing support, training, and development
• Travel reimbursement
• Free uniforms and personal protective equipment (PPE)

The Candidate:

We are seeking an individual who is passionate about enhancing the lives of others, with a strong commitment to delivering exceptional customer service. The ideal candidate will possess excellent communication skills, be organised, punctual, friendly, and genuinely caring towards clients.

About Us:

The CareSide is experiencing exciting Samson, WA . As a national leader in Home Care Packages, The CareSide operates from our head office in Perth, Western Australia, with remote offices across Victoria, South Australia, New South Wales, and Queensland. We are committed to providing high-quality, affordable in-home aged care services, distinguished by our innovative approach that reduces total costs by 30% to 50% through minimal management and service fees.

Apply:

To register your interest, please click "apply" and submit your curriculum vitae. For the full position description, please email

Our Mission: To provide the best value home care.

Our Values: Dignity, Loyalty, Integrity, Responsiveness, and Giving.

We are committed to promoting and supporting diversity and inclusion in our workplace. If you require any additional support during our recruitment process, please contact

Job Type: Casual

Pay: $40.93 per hour

Benefits:

• Travel reimbursement

Application Question(s):

• Are you hoist trained?
• What days and hours are you available to work?

Language:

• Italian (Preferred)

Licence/Certification:

• Driver Licence (Required)
• First Aid Certification (Required)
• CPR Certification (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person

Dominion Strata is a rapidly growing Strata Management company located in Osborne Park.

Our friendly and hardworking team is seeking a full-time receptionist/office administration assistant to join us along our journey.

Qualifications & Experience:

• Experience in answering phone calls and providing excellent customer service.

• Some office experience is desirable, but training will be provided.

Tasks & Responsibilities:

• Manage multiple tasks including answering phones and taking accurate messages for the staff.

• Meet and greet clients as they enter the office.

• Provide administrative support to the team, including, but not limited to, answering basic emails to clients and contractors and assisting strata managers by issuing utility invoices for properties.

• Arrange the collection of keys for contractors, owners, and agents.

• Manage the large key system for the office, ensuring it is continuously updated.

• Manage bookings for the office boardrooms for all strata managers.

• Organise the office mail.

• We are looking for someone who is polite, enthusiastic, eager to learn, and open to career progression within the company. Proficiency with computer systems is essential.

Benefits:

• Work in a friendly environment, fast paced environment.

• Enjoy team building experiences.

• Support from upper management when required.

• Employment progression in the business.