Catering assistant positions are abundant across Australia, presenting excellent entry-level opportunities within the 5 Catering Assistant jobs in Australia
Food Service Assistant
Alice Springs, Northern Territory
KBR
Posted 12 days ago
Job Viewed
Job Description
Title:
Food Service Assistant
Belong. Connect. Grow. with KBR!
KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security.
Why Join Us?
+ Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
+ Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
+ Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
This is a contingent position based upon contract award.
Who We AreKBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, Intelligence Community, NASA and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity. KBR strives to create a safer, more secure and sustainable world by bringing together the best and brightest to deliver technologies and solutions that help our customers accomplish their most critical missions and objectives.
The Mission AheadThis role is with KBR's Government Solutions U.S. division. At KBR Government Solutions, we don't just envision a world that's safer, more secure, and sustainable - we create it. Our legacy of delivering advanced full life cycle professional and technical solutions is matched only by our commitment to operational readiness and innovation. As stewards of critical missions for the Department of Defense, Intelligence Community, NASA, and other key federal entities, we excel in engineering, logistics, operations, science, program management, mission IT, and cybersecurity. United in our quest for excellence, KBR stands at the vanguard, ready to transform possibilities into impactful realities for a better tomorrow.
Who You AreYou're a dedicated and detail-oriented Food Service Assistant with a passion for delivering high-quality food service and ensuring a positive dining experience. With hands-on experience in food preparation, customer service, and kitchen organization, you thrive in a fast-paced environment and excel at maintaining cleanliness and order. Your strong communication skills, attention to detail, and ability to work effectively in teams make you a reliable and supportive member of any food service team.
At KBR, you bring a strong work ethic and a commitment to providing excellent food service while maintaining a clean and organized work area. Known for your ability to multitask and follow food safety standards, you contribute to the smooth operation of the food service department. Your dedication to customer satisfaction and team collaboration aligns with KBR's mission to deliver dependable solutions that enhance everyday operations.
What You'll DoIn the role of Food Service Assistant, your duties will include:
+ Food Preparation - Prepare ingredients by chopping, slicing, marinating, and ensuring proper portioning for recipes.
+ Cooking - Cook food according to restaurant or kitchen standards, following recipes to ensure consistency and taste.
+ Maintain Cleanliness - Ensure the cleanliness of the kitchen, cooking equipment, and utensils. Follow sanitation and food safety standards.
+ Menu Knowledge - Be familiar with the menu, ingredients, and cooking methods to effectively prepare and present dishes.
+ Quality Control - Monitor the quality of ingredients and finished dishes to maintain consistency and high standards.
+ Time Management - Prepare dishes in a timely manner, ensuring all meals are ready according to the service schedule.
+ Collaboration - Work closely with kitchen staff, to manage kitchen operations, communicate orders, and ensure efficient meal preparation.
+ Inventory Management - Assist in tracking and managing kitchen supplies, reporting when ingredients need to be reordered.
+ Compliance - Adhere to health and safety regulations and kitchen procedures, including proper storage of ingredients and food handling techniques.
Requirements:
+ Must be a US or Australian citizen
+ Must Possess an active US Secret or AUS NV-1 Clearance.
+ Must have a minimum of three years of experience in food service or a related field.
+ Must have demonstratable experience following instructions and safely operating kitchen equipment.
+ Must have an understanding of hygiene and food safety rules.
+ Must be capable of standing for long periods of time, lifting heavy items, and working in a fast-paced environment.
+ Must possess excellent customer service and communication skills.
This role will be located in Alice Springs. This position is expected to be onsite 100%.INCLUSION AND DIVERSITY AT KBRAt KBR, we are passionate about our people, sustainability, and our Zero Harm culture.These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of teams philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.We Deliver - Together.BENEFITSKBR offers a best-in-class total compensation and benefits package including a 401k plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We also support career advancement through professional training and development. Learn more about our benefits. ( KBR EQUAL OPPORTUNITY EMPLOYER STATEMENTKBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
#SF
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Food Service Assistant
Belong. Connect. Grow. with KBR!
KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security.
Why Join Us?
+ Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
+ Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
+ Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
This is a contingent position based upon contract award.
Who We AreKBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, Intelligence Community, NASA and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity. KBR strives to create a safer, more secure and sustainable world by bringing together the best and brightest to deliver technologies and solutions that help our customers accomplish their most critical missions and objectives.
The Mission AheadThis role is with KBR's Government Solutions U.S. division. At KBR Government Solutions, we don't just envision a world that's safer, more secure, and sustainable - we create it. Our legacy of delivering advanced full life cycle professional and technical solutions is matched only by our commitment to operational readiness and innovation. As stewards of critical missions for the Department of Defense, Intelligence Community, NASA, and other key federal entities, we excel in engineering, logistics, operations, science, program management, mission IT, and cybersecurity. United in our quest for excellence, KBR stands at the vanguard, ready to transform possibilities into impactful realities for a better tomorrow.
Who You AreYou're a dedicated and detail-oriented Food Service Assistant with a passion for delivering high-quality food service and ensuring a positive dining experience. With hands-on experience in food preparation, customer service, and kitchen organization, you thrive in a fast-paced environment and excel at maintaining cleanliness and order. Your strong communication skills, attention to detail, and ability to work effectively in teams make you a reliable and supportive member of any food service team.
At KBR, you bring a strong work ethic and a commitment to providing excellent food service while maintaining a clean and organized work area. Known for your ability to multitask and follow food safety standards, you contribute to the smooth operation of the food service department. Your dedication to customer satisfaction and team collaboration aligns with KBR's mission to deliver dependable solutions that enhance everyday operations.
What You'll DoIn the role of Food Service Assistant, your duties will include:
+ Food Preparation - Prepare ingredients by chopping, slicing, marinating, and ensuring proper portioning for recipes.
+ Cooking - Cook food according to restaurant or kitchen standards, following recipes to ensure consistency and taste.
+ Maintain Cleanliness - Ensure the cleanliness of the kitchen, cooking equipment, and utensils. Follow sanitation and food safety standards.
+ Menu Knowledge - Be familiar with the menu, ingredients, and cooking methods to effectively prepare and present dishes.
+ Quality Control - Monitor the quality of ingredients and finished dishes to maintain consistency and high standards.
+ Time Management - Prepare dishes in a timely manner, ensuring all meals are ready according to the service schedule.
+ Collaboration - Work closely with kitchen staff, to manage kitchen operations, communicate orders, and ensure efficient meal preparation.
+ Inventory Management - Assist in tracking and managing kitchen supplies, reporting when ingredients need to be reordered.
+ Compliance - Adhere to health and safety regulations and kitchen procedures, including proper storage of ingredients and food handling techniques.
Requirements:
+ Must be a US or Australian citizen
+ Must Possess an active US Secret or AUS NV-1 Clearance.
+ Must have a minimum of three years of experience in food service or a related field.
+ Must have demonstratable experience following instructions and safely operating kitchen equipment.
+ Must have an understanding of hygiene and food safety rules.
+ Must be capable of standing for long periods of time, lifting heavy items, and working in a fast-paced environment.
+ Must possess excellent customer service and communication skills.
This role will be located in Alice Springs. This position is expected to be onsite 100%.INCLUSION AND DIVERSITY AT KBRAt KBR, we are passionate about our people, sustainability, and our Zero Harm culture.These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of teams philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.We Deliver - Together.BENEFITSKBR offers a best-in-class total compensation and benefits package including a 401k plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We also support career advancement through professional training and development. Learn more about our benefits. ( KBR EQUAL OPPORTUNITY EMPLOYER STATEMENTKBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
#SF
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
This advertiser has chosen not to accept applicants from your region.
0
Food & Beverage Service Expert
Brisbane, Queensland
Marriott
Posted 1 day ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25121583
**Job Category** Food and Beverage & Culinary
**Location** Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia, 4000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
The Brisbane Marriott Hotel is seeking Food and Beverage Service Experts to join our Team.
Perfectly situated in the CBD next to the Brisbane River and the iconic Story Bridge, the hotel's riverside location is in close proximity to public transport hubs, and a short walk from the Queen Street Mall.
With Marriott's TakeCare culture, associates are always the heart of our business. We Put People First by fulfilling our commitment to associates to deliver Opportunity, Community, and Purpose in their daily lives.
Our vision is to provide guests with an enriching and meaningful 5-star experience, leaving our guests inspired, encouraging loyalty towards our hotel and our brand.
**Core Responsibilities:**
+ Host our guests in all food & beverage outlets including Motion Dining, In Room Dining, and Banquets.
+ Provide guests with extensive knowledge on the menus offered along with promotions
+ Use your upselling skills to promote menu items
+ Anticipate guest needs and handle guest inquiries in a helpful and attentive manner
+ Develop a close and harmonious working relationship with all departments within the hotel
+ Handle any guest queries throughout their stay
+ Assist Front Office and kitchen when required
+ Perform other section duties and responsibilities including Banquets and In-Room Dining
**Ideally, you will have:**
+ Previous experience in a customer-focused position
+ Exceptional communication skills with the ability to create personal connections with guests
+ Passion for food and beverage and providing exceptional customer service that is above and beyond
+ The ability to think quickly on your feet and solve problems promptly
+ Ability to effectively work independently and also part of a team
+ Positive attitude, great multi-tasker and organized with great attention to detail
+ Flexibility with working shift work and weekends
+ Motivated to learn new skills and develop in their role
+ Hold an up to date RSA certificate
**Benefits**
Marriott offers "Life. With the works", a portfolio of benefits so you can experience greater freedom to redefine a work-life balance that meets your needs. With more leave, more benefits, and more perks. Including:
+ Flexible working
+ Parental leave, Birthday leave, Long service leave portability across all 30 Marriott Brands
+ Enhanced superannuation
+ Travel & stay benefits including eligibility into our Bonvoy loyalty program
+ Incentive, recognition, and wellbeing programs
+ Excellent career growth and learning opportunities
**Our Brand**
Marriott Hotels creates moments that empower guests to shine at their very brightest. Our enriching experiences, sophisticated spaces, and exceptional service are designed to clear the mind and spark new ways of thinking and being, which inspires even greater brilliance in our guests.
**Our Company**
Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 7,000 properties, you'll find us in your neighborhood and in more than 130 countries across the globe. Learn about our 30 hotel brands at Find Your World.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
**Job Number** 25121583
**Job Category** Food and Beverage & Culinary
**Location** Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia, 4000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
The Brisbane Marriott Hotel is seeking Food and Beverage Service Experts to join our Team.
Perfectly situated in the CBD next to the Brisbane River and the iconic Story Bridge, the hotel's riverside location is in close proximity to public transport hubs, and a short walk from the Queen Street Mall.
With Marriott's TakeCare culture, associates are always the heart of our business. We Put People First by fulfilling our commitment to associates to deliver Opportunity, Community, and Purpose in their daily lives.
Our vision is to provide guests with an enriching and meaningful 5-star experience, leaving our guests inspired, encouraging loyalty towards our hotel and our brand.
**Core Responsibilities:**
+ Host our guests in all food & beverage outlets including Motion Dining, In Room Dining, and Banquets.
+ Provide guests with extensive knowledge on the menus offered along with promotions
+ Use your upselling skills to promote menu items
+ Anticipate guest needs and handle guest inquiries in a helpful and attentive manner
+ Develop a close and harmonious working relationship with all departments within the hotel
+ Handle any guest queries throughout their stay
+ Assist Front Office and kitchen when required
+ Perform other section duties and responsibilities including Banquets and In-Room Dining
**Ideally, you will have:**
+ Previous experience in a customer-focused position
+ Exceptional communication skills with the ability to create personal connections with guests
+ Passion for food and beverage and providing exceptional customer service that is above and beyond
+ The ability to think quickly on your feet and solve problems promptly
+ Ability to effectively work independently and also part of a team
+ Positive attitude, great multi-tasker and organized with great attention to detail
+ Flexibility with working shift work and weekends
+ Motivated to learn new skills and develop in their role
+ Hold an up to date RSA certificate
**Benefits**
Marriott offers "Life. With the works", a portfolio of benefits so you can experience greater freedom to redefine a work-life balance that meets your needs. With more leave, more benefits, and more perks. Including:
+ Flexible working
+ Parental leave, Birthday leave, Long service leave portability across all 30 Marriott Brands
+ Enhanced superannuation
+ Travel & stay benefits including eligibility into our Bonvoy loyalty program
+ Incentive, recognition, and wellbeing programs
+ Excellent career growth and learning opportunities
**Our Brand**
Marriott Hotels creates moments that empower guests to shine at their very brightest. Our enriching experiences, sophisticated spaces, and exceptional service are designed to clear the mind and spark new ways of thinking and being, which inspires even greater brilliance in our guests.
**Our Company**
Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 7,000 properties, you'll find us in your neighborhood and in more than 130 countries across the globe. Learn about our 30 hotel brands at Find Your World.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
1
Escalation Engineer (EM), AWS Support, Escalation and Event Management
Sydney, New South Wales
Amazon
Posted 12 days ago
Job Viewed
Job Description
Description
Would you like the opportunity for the work you do every day to have an impact on a global scale? To work in close knit and supportive team and advocating for the very best for your customers? Read on.
ABOUT US
The Escalation and Event Management (E2M) team, part of the Amazon Web Services (AWS) Support organisation, is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M's purpose is to drive operational excellence and improvements to the overall customer support experience.
Amazon has built a reputation for excellence with a mission to be the earth's most customer-centric company. A company that customers from around the world will recognise, value, and trust, for our broad selection of products and services and the convenience they provide. AWS continues in that tradition, leading the world in cloud technologies.
Amazon offers the flexibility to work in office or from home. Employees will be required to reside within a commutable distance of the office they are assigned to. Employees working from home are encouraged to work with their teams to attend an office from time to time for team building, significant training, or other occasional events that may take place.
ABOUT YOU
E2M is looking for people who are detailed, analytical thinkers as well as creative problem solvers, with a strong bias for action. You are someone who is not constrained by the notion of "how things are usually done". You are equally comfortable operating in the minute detail, and coordinating our efforts at the forty thousand foot view.
You confidently act as an advocate of behalf of AWS customers, maintaining composure and leadership in some very dynamic and high pressure situations. You are excited about owning critical infrastructure services, those that serve global customers, 24x7 and relish the opportunity to work on technical initiatives that drive continuous improvement in the Support experience of those customers. All this while collaborating with some of the smartest people in the industry!
Ultimately you are passionate about technology and demonstrate a strong desire to learn more and do more with AWS.
ABOUT THE ROLE
As part of the E2M 'Event Management' team, we work to identify widespread and or systemic customer facing problems for Amazon Web Services. We are responsible for monitoring internal tools to identify customers impacting issues. When a issue is identified, we ensure the appropriate business and technology leaders, and their teams, are engaged to drive the restoration of disrupted AWS services and act as an advocate of the customer to both report on and manage the customer experience. Because of our unique role as Escalation Engineers, we have limitless exposure to all things AWS, including numerous leading edge technologies.
Key job responsibilities
Every day will bring new and exciting opportunities that include:
Providing critical incident response/management (including leading calls with internal/external participants) for customer's critical workloads and AWS Service Teams
Provide concise and timely communication on developing and progressing issues to AWS Support customers, as well as internal stakeholders
Work to improve important metrics such as 'mean time to engagement' and 'mean time to communication' for all incident types
Facilitate Root Cause Analysis and Post Event Reviews after each event to minimise recurrence
Work with key stakeholders across AWS as advocates on behalf of customers to drive improvements in their AWS experience and develop mechanisms that support and improve E2M's ability to deliver on that objective
Analyse data trends on internal tickets, customer contacts, social media, and network and infrastructure monitoring to identify potential issues
Build a broad understanding of AWS architecture and service inter-dependencies
Design, build, or collaborate on solutions using automation and self-repair rather than relying on human intervention
About the team
The Escalation and Event Management (E2M) team, part of the Amazon Web Services (AWS) Support organisation, is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M's purpose is to drive operational excellence and improvements to the overall customer support experience.
Amazon has built a reputation for excellence with a mission to be the earth's most customer-centric company. A company that customers from around the world will recognise, value, and trust, for our broad selection of products and services and the convenience they provide. AWS continues in that tradition, leading the world in cloud technologies.
Amazon offers the flexibility to work in office or from home. Employees will be required to reside within a commutable distance of the office they are assigned to. Employees working from home are encouraged to work with their teams to attend an office from time to time for team building, significant training, or other occasional events that may take place.
Basic Qualifications
- 1+ years of software development, or 1+ years of technical support experience
- Experience troubleshooting and debugging technical systems, or experience with network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools)
Preferred Qualifications
- Bachelor's degree in computer science or equivalent
- Industry specific certification(s) such as the AWS Solutions Architect Associate Certification or higher and 1+ years Incident or Problem Management experience for either on-prem or Cloud based infrastructure.
- Familiarity operating or designing distributed architectures with the ability to correlate system behaviours based on known inter-dependencies along with experience in creation and usage of JavaScript, Powershell, and/or BASH scripting.
- Ability to review complex technical details regarding ongoing issues/events and convey the key details to senior stakeholders, including recommendations, to facilitate real-time decision making.
- Excellent written and oral English communication skills.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Would you like the opportunity for the work you do every day to have an impact on a global scale? To work in close knit and supportive team and advocating for the very best for your customers? Read on.
ABOUT US
The Escalation and Event Management (E2M) team, part of the Amazon Web Services (AWS) Support organisation, is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M's purpose is to drive operational excellence and improvements to the overall customer support experience.
Amazon has built a reputation for excellence with a mission to be the earth's most customer-centric company. A company that customers from around the world will recognise, value, and trust, for our broad selection of products and services and the convenience they provide. AWS continues in that tradition, leading the world in cloud technologies.
Amazon offers the flexibility to work in office or from home. Employees will be required to reside within a commutable distance of the office they are assigned to. Employees working from home are encouraged to work with their teams to attend an office from time to time for team building, significant training, or other occasional events that may take place.
ABOUT YOU
E2M is looking for people who are detailed, analytical thinkers as well as creative problem solvers, with a strong bias for action. You are someone who is not constrained by the notion of "how things are usually done". You are equally comfortable operating in the minute detail, and coordinating our efforts at the forty thousand foot view.
You confidently act as an advocate of behalf of AWS customers, maintaining composure and leadership in some very dynamic and high pressure situations. You are excited about owning critical infrastructure services, those that serve global customers, 24x7 and relish the opportunity to work on technical initiatives that drive continuous improvement in the Support experience of those customers. All this while collaborating with some of the smartest people in the industry!
Ultimately you are passionate about technology and demonstrate a strong desire to learn more and do more with AWS.
ABOUT THE ROLE
As part of the E2M 'Event Management' team, we work to identify widespread and or systemic customer facing problems for Amazon Web Services. We are responsible for monitoring internal tools to identify customers impacting issues. When a issue is identified, we ensure the appropriate business and technology leaders, and their teams, are engaged to drive the restoration of disrupted AWS services and act as an advocate of the customer to both report on and manage the customer experience. Because of our unique role as Escalation Engineers, we have limitless exposure to all things AWS, including numerous leading edge technologies.
Key job responsibilities
Every day will bring new and exciting opportunities that include:
Providing critical incident response/management (including leading calls with internal/external participants) for customer's critical workloads and AWS Service Teams
Provide concise and timely communication on developing and progressing issues to AWS Support customers, as well as internal stakeholders
Work to improve important metrics such as 'mean time to engagement' and 'mean time to communication' for all incident types
Facilitate Root Cause Analysis and Post Event Reviews after each event to minimise recurrence
Work with key stakeholders across AWS as advocates on behalf of customers to drive improvements in their AWS experience and develop mechanisms that support and improve E2M's ability to deliver on that objective
Analyse data trends on internal tickets, customer contacts, social media, and network and infrastructure monitoring to identify potential issues
Build a broad understanding of AWS architecture and service inter-dependencies
Design, build, or collaborate on solutions using automation and self-repair rather than relying on human intervention
About the team
The Escalation and Event Management (E2M) team, part of the Amazon Web Services (AWS) Support organisation, is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M's purpose is to drive operational excellence and improvements to the overall customer support experience.
Amazon has built a reputation for excellence with a mission to be the earth's most customer-centric company. A company that customers from around the world will recognise, value, and trust, for our broad selection of products and services and the convenience they provide. AWS continues in that tradition, leading the world in cloud technologies.
Amazon offers the flexibility to work in office or from home. Employees will be required to reside within a commutable distance of the office they are assigned to. Employees working from home are encouraged to work with their teams to attend an office from time to time for team building, significant training, or other occasional events that may take place.
Basic Qualifications
- 1+ years of software development, or 1+ years of technical support experience
- Experience troubleshooting and debugging technical systems, or experience with network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools)
Preferred Qualifications
- Bachelor's degree in computer science or equivalent
- Industry specific certification(s) such as the AWS Solutions Architect Associate Certification or higher and 1+ years Incident or Problem Management experience for either on-prem or Cloud based infrastructure.
- Familiarity operating or designing distributed architectures with the ability to correlate system behaviours based on known inter-dependencies along with experience in creation and usage of JavaScript, Powershell, and/or BASH scripting.
- Ability to review complex technical details regarding ongoing issues/events and convey the key details to senior stakeholders, including recommendations, to facilitate real-time decision making.
- Excellent written and oral English communication skills.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
2
Escalation Engineer (EM), AWS Support, Escalation and Event Management
Sydney, New South Wales
Amazon
Posted 12 days ago
Job Viewed
Job Description
Description
Would you like the opportunity for the work you do every day to have an impact on a global scale? To work in close knit and supportive team and advocating for the very best for your customers? Read on.
ABOUT US
The Escalation and Event Management (E2M) team, part of the Amazon Web Services (AWS) Support organisation, is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M's purpose is to drive operational excellence and improvements to the overall customer support experience.
Amazon has built a reputation for excellence with a mission to be the earth's most customer-centric company. A company that customers from around the world will recognise, value, and trust, for our broad selection of products and services and the convenience they provide. AWS continues in that tradition, leading the world in cloud technologies.
Amazon offers the flexibility to work in office or from home. Employees will be required to reside within a commutable distance of the office they are assigned to. Employees working from home are encouraged to work with their teams to attend an office from time to time for team building, significant training, or other occasional events that may take place.
ABOUT YOU
E2M is looking for people who are detailed, analytical thinkers as well as creative problem solvers, with a strong bias for action. You are someone who is not constrained by the notion of "how things are usually done". You are equally comfortable operating in the minute detail, and coordinating our efforts at the forty thousand foot view.
You confidently act as an advocate of behalf of AWS customers, maintaining composure and leadership in some very dynamic and high pressure situations. You are excited about owning critical infrastructure services, those that serve global customers, 24x7 and relish the opportunity to work on technical initiatives that drive continuous improvement in the Support experience of those customers. All this while collaborating with some of the smartest people in the industry!
Ultimately you are passionate about technology and demonstrate a strong desire to learn more and do more with AWS.
ABOUT THE ROLE
As part of the E2M 'Event Management' team, we work to identify widespread and or systemic customer facing problems for Amazon Web Services. We are responsible for monitoring internal tools to identify customers impacting issues. When a issue is identified, we ensure the appropriate business and technology leaders, and their teams, are engaged to drive the restoration of disrupted AWS services and act as an advocate of the customer to both report on and manage the customer experience. Because of our unique role as Escalation Engineers, we have limitless exposure to all things AWS, including numerous leading edge technologies.
Key job responsibilities
Every day will bring new and exciting opportunities that include:
Providing critical incident response/management (including leading calls with internal/external participants) for customer's critical workloads and AWS Service Teams
Provide concise and timely communication on developing and progressing issues to AWS Support customers, as well as internal stakeholders
Work to improve important metrics such as 'mean time to engagement' and 'mean time to communication' for all incident types
Facilitate Root Cause Analysis and Post Event Reviews after each event to minimise recurrence
Work with key stakeholders across AWS as advocates on behalf of customers to drive improvements in their AWS experience and develop mechanisms that support and improve E2M's ability to deliver on that objective
Analyse data trends on internal tickets, customer contacts, social media, and network and infrastructure monitoring to identify potential issues
Build a broad understanding of AWS architecture and service inter-dependencies
Design, build, or collaborate on solutions using automation and self-repair rather than relying on human intervention
About the team
The Escalation and Event Management (E2M) team, part of the Amazon Web Services (AWS) Support organisation, is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M's purpose is to drive operational excellence and improvements to the overall customer support experience.
Amazon has built a reputation for excellence with a mission to be the earth's most customer-centric company. A company that customers from around the world will recognise, value, and trust, for our broad selection of products and services and the convenience they provide. AWS continues in that tradition, leading the world in cloud technologies.
Amazon offers the flexibility to work in office or from home. Employees will be required to reside within a commutable distance of the office they are assigned to. Employees working from home are encouraged to work with their teams to attend an office from time to time for team building, significant training, or other occasional events that may take place.
Basic Qualifications
- 3+ years of network and operating system support experience
- 3+ years of technical support experience
- 3+ years of information security and compliance experience
- 4+ years of distributed systems experience
Preferred Qualifications
- Knowledge of distributed computing environments
- Knowledge of security best practices
- Experience with network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools)
- Incident Management
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Would you like the opportunity for the work you do every day to have an impact on a global scale? To work in close knit and supportive team and advocating for the very best for your customers? Read on.
ABOUT US
The Escalation and Event Management (E2M) team, part of the Amazon Web Services (AWS) Support organisation, is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M's purpose is to drive operational excellence and improvements to the overall customer support experience.
Amazon has built a reputation for excellence with a mission to be the earth's most customer-centric company. A company that customers from around the world will recognise, value, and trust, for our broad selection of products and services and the convenience they provide. AWS continues in that tradition, leading the world in cloud technologies.
Amazon offers the flexibility to work in office or from home. Employees will be required to reside within a commutable distance of the office they are assigned to. Employees working from home are encouraged to work with their teams to attend an office from time to time for team building, significant training, or other occasional events that may take place.
ABOUT YOU
E2M is looking for people who are detailed, analytical thinkers as well as creative problem solvers, with a strong bias for action. You are someone who is not constrained by the notion of "how things are usually done". You are equally comfortable operating in the minute detail, and coordinating our efforts at the forty thousand foot view.
You confidently act as an advocate of behalf of AWS customers, maintaining composure and leadership in some very dynamic and high pressure situations. You are excited about owning critical infrastructure services, those that serve global customers, 24x7 and relish the opportunity to work on technical initiatives that drive continuous improvement in the Support experience of those customers. All this while collaborating with some of the smartest people in the industry!
Ultimately you are passionate about technology and demonstrate a strong desire to learn more and do more with AWS.
ABOUT THE ROLE
As part of the E2M 'Event Management' team, we work to identify widespread and or systemic customer facing problems for Amazon Web Services. We are responsible for monitoring internal tools to identify customers impacting issues. When a issue is identified, we ensure the appropriate business and technology leaders, and their teams, are engaged to drive the restoration of disrupted AWS services and act as an advocate of the customer to both report on and manage the customer experience. Because of our unique role as Escalation Engineers, we have limitless exposure to all things AWS, including numerous leading edge technologies.
Key job responsibilities
Every day will bring new and exciting opportunities that include:
Providing critical incident response/management (including leading calls with internal/external participants) for customer's critical workloads and AWS Service Teams
Provide concise and timely communication on developing and progressing issues to AWS Support customers, as well as internal stakeholders
Work to improve important metrics such as 'mean time to engagement' and 'mean time to communication' for all incident types
Facilitate Root Cause Analysis and Post Event Reviews after each event to minimise recurrence
Work with key stakeholders across AWS as advocates on behalf of customers to drive improvements in their AWS experience and develop mechanisms that support and improve E2M's ability to deliver on that objective
Analyse data trends on internal tickets, customer contacts, social media, and network and infrastructure monitoring to identify potential issues
Build a broad understanding of AWS architecture and service inter-dependencies
Design, build, or collaborate on solutions using automation and self-repair rather than relying on human intervention
About the team
The Escalation and Event Management (E2M) team, part of the Amazon Web Services (AWS) Support organisation, is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M's purpose is to drive operational excellence and improvements to the overall customer support experience.
Amazon has built a reputation for excellence with a mission to be the earth's most customer-centric company. A company that customers from around the world will recognise, value, and trust, for our broad selection of products and services and the convenience they provide. AWS continues in that tradition, leading the world in cloud technologies.
Amazon offers the flexibility to work in office or from home. Employees will be required to reside within a commutable distance of the office they are assigned to. Employees working from home are encouraged to work with their teams to attend an office from time to time for team building, significant training, or other occasional events that may take place.
Basic Qualifications
- 3+ years of network and operating system support experience
- 3+ years of technical support experience
- 3+ years of information security and compliance experience
- 4+ years of distributed systems experience
Preferred Qualifications
- Knowledge of distributed computing environments
- Knowledge of security best practices
- Experience with network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools)
- Incident Management
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
3
Food & Beverage Attendant - Event Service (Casual)
Melbourne, Victoria
Hyatt
Posted 3 days ago
Job Viewed
Job Description
**Description:**
**About Hyatt**
At Hyatt we care for people so they can be their best. Care comes from an authentic place of **_empathy_** and human **_connection._** We do this by truly seeing people and getting to know them as **_unique_** individuals, to enable us to design and deliver **_personal experiences_** . With over 590 properties around the world, our brands include: Andaz, Grand Hyatt, Park Hyatt, Hyatt Regency, HYATT, Hyatt Centric, Hyatt Place, Hyatt House Hyatt Ziva, and Hyatt Zilara
**The Role**
You will join an energetic and passionate family of Food and Beverage Attendants who are the face of amazing Events here at Grand Hyatt Melbourne. As a member of our Event Service family, you will provide an amazing event experience to all our Guests here at Grand Hyatt Melbourne
**Day to Day**
+ To meet and greet all guests arriving and departing the functions / meetings
+ Set up function / meeting rooms while adhere to safe manual handling practices
+ To provide personalised service on a large scale
+ To be able to work in a large dynamic team
+ Have exceptional interpersonal, communication and time management skills
+ Superior customer service skills along with the capability of working both autonomously and as part of a team
+ The ability to create a positive first impression
+ The flexibility to work on a rotating roster, including weekends, night shifts and public holidays
**Qualifications:**
**What we are looking for?**
+ Previous Food & Beverage experienced preferred, but not necessary
+ A positive attitude for customer service
+ **MUST have an unrestricted working Visa for Australia - no student visas**
+ Must have an Responsible Service of Alcohol for Victoria
+ Must have physical stamina to lift moderate amounts of weight.
+ You will be setting up and pulling down function / meeting room areas so you should be able to tolerate moderate amounts of lifting
**Culture**
At Grand Hyatt Melbourne, we embody our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of **Fun,** **Creativity, Respect, Empathy, Integrity,** and **Humility** at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. Everything that we do for our guests is mirrored in what we do for our most important asset - YOU!
**Benefits**
With enriching work comes amazing rewards! Just some of our associate benefits include:
+ Above Award wage rates
+ Discounted accommodation rates for yourself as well as friends and family
+ Food and Beverage discounts at Australian-based Hyatt properties
+ Fully laundered Australian made uniforms
+ Learning & Development opportunities
+ Discounted Gym Membership at our City Club
**How to Apply?**
Please click the Apply Now button. Don't forget to include a cover letter and let us know "why you're passionate about joining our team".
**Primary Location:** AU-VI-Melbourne
**Organization:** Grand Hyatt Melbourne
**Job Level:** On-call/Casual
**Job:** Banquets
**Req ID:** MEL003317
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
**About Hyatt**
At Hyatt we care for people so they can be their best. Care comes from an authentic place of **_empathy_** and human **_connection._** We do this by truly seeing people and getting to know them as **_unique_** individuals, to enable us to design and deliver **_personal experiences_** . With over 590 properties around the world, our brands include: Andaz, Grand Hyatt, Park Hyatt, Hyatt Regency, HYATT, Hyatt Centric, Hyatt Place, Hyatt House Hyatt Ziva, and Hyatt Zilara
**The Role**
You will join an energetic and passionate family of Food and Beverage Attendants who are the face of amazing Events here at Grand Hyatt Melbourne. As a member of our Event Service family, you will provide an amazing event experience to all our Guests here at Grand Hyatt Melbourne
**Day to Day**
+ To meet and greet all guests arriving and departing the functions / meetings
+ Set up function / meeting rooms while adhere to safe manual handling practices
+ To provide personalised service on a large scale
+ To be able to work in a large dynamic team
+ Have exceptional interpersonal, communication and time management skills
+ Superior customer service skills along with the capability of working both autonomously and as part of a team
+ The ability to create a positive first impression
+ The flexibility to work on a rotating roster, including weekends, night shifts and public holidays
**Qualifications:**
**What we are looking for?**
+ Previous Food & Beverage experienced preferred, but not necessary
+ A positive attitude for customer service
+ **MUST have an unrestricted working Visa for Australia - no student visas**
+ Must have an Responsible Service of Alcohol for Victoria
+ Must have physical stamina to lift moderate amounts of weight.
+ You will be setting up and pulling down function / meeting room areas so you should be able to tolerate moderate amounts of lifting
**Culture**
At Grand Hyatt Melbourne, we embody our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of **Fun,** **Creativity, Respect, Empathy, Integrity,** and **Humility** at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. Everything that we do for our guests is mirrored in what we do for our most important asset - YOU!
**Benefits**
With enriching work comes amazing rewards! Just some of our associate benefits include:
+ Above Award wage rates
+ Discounted accommodation rates for yourself as well as friends and family
+ Food and Beverage discounts at Australian-based Hyatt properties
+ Fully laundered Australian made uniforms
+ Learning & Development opportunities
+ Discounted Gym Membership at our City Club
**How to Apply?**
Please click the Apply Now button. Don't forget to include a cover letter and let us know "why you're passionate about joining our team".
**Primary Location:** AU-VI-Melbourne
**Organization:** Grand Hyatt Melbourne
**Job Level:** On-call/Casual
**Job:** Banquets
**Req ID:** MEL003317
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
This advertiser has chosen not to accept applicants from your region.
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