86 Customer Service jobs in Australia

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Customer Service Representative

Gold Coast, Queensland Concentrix

Posted 4 days ago

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Job Description

Job Title:
Customer Service Representative
Job Description
This role involves answering inbound calls in relation to general enquires for credit/debit card. The primary responsibilities include providing support, answering questions, and resolving issues that may arise with clients' accounts or services. which could range from account discrepancies to technical difficulties with online banking platforms.
**Elevate Your Career with Concentrix!**
**About the Role:**
Step into your future with Concentrix as a **Customer Service Representative** . Be the trusted voice our banking customers depend on for exceptional service and support, helping resolve enquiries and contributing to our team's success.
**What You'll Be Doing:**
+ Handle inbound calls with professionalism, providing solutions for credit/debit card queries.
+ Listen actively, understand customer needs, and deliver tailored solutions.
+ Offer accurate information about our banking procedures and products.
+ Resolve issues efficiently and escalate complex situations as necessary.
+ Maintain detailed records of interactions and participate in continuous improvement initiatives.
**Why Concentrix?**
+ **Start date:** 4th of August 2025
+ **Competitive Compensation:** Earn $28.12 per hour + 12% Super and up to $130 performance-based incentives.
+ **Comprehensive Training:** Enjoy 2 weeks of paid, full-time classroom training to set you up for success.
+ **Flexible Work Options:** Choose between full-time and part-time schedules, with availability across weekdays and Saturdays.
+ **Career Growth:** Benefit from opportunities for career development in financial services.
+ **Inclusive Culture:** Join a diverse workplace with generous leave and flexible arrangements.
+ **Exclusive Benefits:** Access banking discounts and promotions after 6 months, with free parking and public transport access.
**What We're Looking For:**
+ Excellent communication and interpersonal skills.
+ Strong problem-solving abilities and a desire to help others.
+ Proficiency with computer systems, with a readiness to learn.
+ Previous customer service or call center experience is a plus.
+ Flexibility to work varied shifts, including weekends and public holidays.
**About Us:**
Concentrix Services Pty Ltd is a leader in delivering exceptional customer experiences. Partnering with over 2,000 clients, including more than 155 Fortune Global 500 brands, we operate in 70+ countries and speak over 150 languages. We invest in our greatest asset-our people-by nurturing career growth and fostering a culture of integrity and collaboration.
Join our dynamic and dedicated team today and make a real impact in customer service. **Apply now** to embark on this exciting journey with Concentrix!
Applicants must be at least 18 years of age with full working rights in Australia and pass a police and pre-employment check.
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Customer Service Representative

Heidelberg Heights, Victoria Valmont Industries, Inc.

Posted 7 days ago

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Job Description

Cnr Waterdale Road & Vernon Ave Heidelberg Heights Victoria 3081
**About Us**
At Valmont, we create vital infrastructure that helps keep our roadways safer, connects communities and enables a more resilient and reliable power grid. Our work in renewable energy helps generate cleaner, more sustainable power. And we increase agricultural productivity by helping growers produce more with less. In short, our work makes life better.
**HR Products,** a Valmont Company, has grown into one of Australia's largest wholesale irrigation distributors with an extensive dealer network across the country. Manufacturing, imports and distributes quality automatic irrigation equipment for agricultural, golf course, sports turf, landscape and home watering systems throughout Australia.
**How you will contribute**
We are currently seeking a highly motivated Customer Service Representative to join our HR Products division in Heidelberg Heights on a full-time basis.
Reporting to the State Manager, you will be responsible for maintaining relationships and provide exceptional Customer Service to internal & external customers.
+ Working within the Customer Service Team to assist in processing of RFQ to Order release stages.
+ Maintain relationships with customers/ potential customers to ensure customer satisfaction and future business opportunities
+ Work with Internal stakeholders to provide support
+ Answer customer queries regarding pricing, turnaround and technical information.
+ Enter, maintain and review customer pricing and customer database.
+ Contribute as an active member of the business by generating ideas and opportunities, identifying risks and helping resolve business issues and problems.
**About you**
We are looking for someone who is passionate about all things customer service and delivering an exceptional experience for our internal and external customers, nurturing client relationships, and ensuring efficient order management.
This individual will need to have a hard-working attitude and be passionate about developing their capabilities within this space. You will also have a demonstrated ability using Microsoft Office suites and thrive in a fast paced environments.
**Why Valmont Industries?**
+ _Rewards & Benefits_ - Valmont Australia employees enjoy access to exclusive company benefits that including Discounted Private Health Insurance, Competitive Novated Lease options (remove for wage roles) and staff discounts on range of retail products.
+ _Global Opportunity -_ We have 87 facilities and do business in over 100 countries. That's how Valmont can offer opportunities that are as vast as the planet itself.
+ _Culture -_ Valmont employees spanning generations have benefitted from our commitment to work/life balance and a family-first operating philosophy.
**To apply,** please include your resume and cover letter in your application.
When you join our team, you become part of a passionate group dedicated to changing lives and conserving resources around the globe. Our products and services make a difference. Join us, and **BUILD YOUR WORLD.**
_All successful applicants will be required to undergo pre-employment checks including a medical._
_Valmont is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, creed, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected under applicable law._
Valmont is here to modernize vital infrastructure and increase agricultural productivity, sustainably and reliably. We galvanize steel to last a century with minimal environmental impact. We modernize irrigation to feed a growing population by utilizing the latest technology. We harden the electrical grid to enable the delivery of reliable power to millions of homes around the world. And we help make communities everywhere safer, cleaner and more connected through our smart infrastructure technology.
Valmont serves two primary markets - agriculture and infrastructure - and seven diverse product lines: Utility, Lighting and Transportation, Telecom, Solar, Coatings, Irrigation and Ag Tech. We manufacture products in 85 facilities spread across six continents, and we do business in 100 different countries.
That's what Valmont does. We conserve resources and improve life, finding ways to make innovation and technology beneficial in the real world.
+ That's the value we add.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Royal Park, South Australia Valmont Industries, Inc.

Posted 7 days ago

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Job Description

Cnr Wilson & Frederick Road Royal Park South Australia 5014
**About Us**
At Valmont, we create vital infrastructure that helps keep our roadways safer, connects communities and enables a more resilient and reliable power grid. Our work in renewable energy helps generate cleaner, more sustainable power. And we increase agricultural productivity by helping growers produce more with less. In short, our work makes life better.
**HR Products,** a Valmont Company, has grown into one of Australia's largest wholesale irrigation distributors with an extensive dealer network across the country. Manufacturing, imports and distributes quality automatic irrigation equipment for agricultural, golf course, sports turf, landscape and home watering systems throughout Australia.
**How you will contribute**
We are currently seeking a highly motivated Customer Service Representative to join our HR Products division in Royal Park on a full-time basis. Reporting to the State Manager, you will be responsible for maintaining relationships and provide exceptional Customer Service to internal & external customers.
+ Working within Customer Service Team, processing of RFQ to Order release stages.
+ Liaise with internal departments such as manufacturing, logistics and finance to ensure seamless order processing and fulfilment.
+ Maintain relationships with customers/ potential customers to ensure customer satisfaction and future business opportunities
+ Collaboration with external sales team, providing comprehensive support
+ Answers customer queries regarding pricing, turnaround and technical information.
+ Enters, maintains and reviews customer pricing and customer database, ensuring interactions and inquiries are documented and reported in Phocas / QAD / CRM portal.
+ Contribute as an active member of the Business by generating ideas and opportunities, identifying risks and helping resolve business issues and problems.
**About you**
+ Demonstrated experience in a sales, account management or customer service role
+ Excellent communication skills, with the ability to defuse situations and provide effective solutions to customers and internal team
+ Knowledge of QAD and Phocas, along with CRM software and procedure
+ Ability to thrive in fast paced environments, with a hard-working attitude and a passion for developing their capabilities within this space
+ Demonstrated ability using Microsoft Office suites
+ Customer-centric approach, with the ability to nurture client relationships and ensure efficient order management
**Why Valmont Industries?**
+ _Rewards & Benefits_ - Valmont Australia employees enjoy access to exclusive company benefits that including Discounted Private Health Insurance, Competitive Novated Lease options (remove for wage roles) and staff discounts on range of retail products.
+ _Global Opportunity -_ We have 87 facilities and do business in over 100 countries. That's how Valmont can offer opportunities that are as vast as the planet itself.
+ _Culture -_ Valmont employees spanning generations have benefitted from our commitment to work/life balance and a family-first operating philosophy.
**To apply,** please include your resume and cover letter in your application.
When you join our team, you become part of a passionate group dedicated to changing lives and conserving resources around the globe. Our products and services make a difference. Join us, and **BUILD YOUR WORLD.**
_All successful applicants will be required to undergo pre-employment checks including a medical._
_Valmont is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, creed, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected under applicable law._
Valmont is here to modernize vital infrastructure and increase agricultural productivity, sustainably and reliably. We galvanize steel to last a century with minimal environmental impact. We modernize irrigation to feed a growing population by utilizing the latest technology. We harden the electrical grid to enable the delivery of reliable power to millions of homes around the world. And we help make communities everywhere safer, cleaner and more connected through our smart infrastructure technology.
Valmont serves two primary markets - agriculture and infrastructure - and seven diverse product lines: Utility, Lighting and Transportation, Telecom, Solar, Coatings, Irrigation and Ag Tech. We manufacture products in 85 facilities spread across six continents, and we do business in 100 different countries.
That's what Valmont does. We conserve resources and improve life, finding ways to make innovation and technology beneficial in the real world.
+ That's the value we add.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Sydney, New South Wales Stryker

Posted 7 days ago

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Job Description

**Join Our Customer Service Team**
We're continuing to grow, and we're excited to welcome a team member to our Customer Service team.
You'll be a key point of contact for our customers, providing thoughtful, solutions-focused support with professionalism and care. This role is about more than just answering questions - it's about building trust and delivering a consistently high standard of service.
**The Role:**
+ Serve as a trusted point of contact for our customers, offering responsive, solutions-focused support with a personal touch.
+ Work collaboratively across teams to resolve inquiries, meet customer needs, and drive satisfaction.
+ Champion Stryker's values by ensuring every interaction reflects our dedication to integrity, accountability, and service excellence.
**We consider people from all backgrounds** - What matters most is your passion for helping others, your strong communication skills, and your ability to stay calm and focused under pressure.
**Desired requirements:**
+ **This role isn't for the curious - it's for the committed.** If you've already looked into? **Stryker** , you understand our products and our purpose, and know this is the kind of role you're ready to throw yourself into, we're here for it. If not, no stress - but this probably isn't the role for you (yet).
+ You'll need to be **proactive, engaging** and **excited to tackle problems** in a fast-paced environment. If you're not someone who likes to be challenged communicate with impact and energy, this probably isn't the right role for you.
+ We're looking for someone who's?a **collaborative problem-solver** - someone who can bring accountability and energy to their work, and thrives in a team environment. If that's not you, this role likely won't be the right fit (and that's okay!).
+ **This role calls for presence, preparation and self-awareness.** You'll be working with internal and external stakeholders, handling cases and issues with Stryker products. That takes confidence, the ability to engage with influence, and the initiative to take on problems.
**Why Join Us?**
When you join us, you're joining a mission to improve patient outcomes every day - but that's just the beginning. You'll also enjoy a supportive environment where you can grow your career.
**Some of our benefits include:**
+ Health care, financial wellbeing, and insurance options to help you stay healthy and secure.
+ Ongoing training and career development opportunities so you can keep growing.
+ Paid parental leave and volunteer days to support your life outside of work.
**If you're interested in applying to the role, can you please write a few lines at the top of your CV answering, "Why do you want to join Stryker?"**
**If this role sounds like a good fit, please apply below!**
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Melbourne, Victoria Stryker

Posted 7 days ago

Job Viewed

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Job Description

**Join Our Customer Service Team**
We're continuing to grow, and we're excited to welcome a team member to our Customer Service team.
You'll be a key point of contact for our customers, providing thoughtful, solutions-focused support with professionalism and care. This role is about more than just answering questions - it's about building trust and delivering a consistently high standard of service.
**The Role:**
+ Serve as a trusted point of contact for our customers, offering responsive, solutions-focused support with a personal touch.
+ Work collaboratively across teams to resolve inquiries, meet customer needs, and drive satisfaction.
+ Champion Stryker's values by ensuring every interaction reflects our dedication to integrity, accountability, and service excellence.
**We consider people from all backgrounds** - What matters most is your passion for helping others, your strong communication skills, and your ability to stay calm and focused under pressure.
**Desired requirements:**
+ **This role isn't for the curious - it's for the committed.** If you've already looked into? **Stryker** , you understand our products and our purpose, and know this is the kind of role you're ready to throw yourself into, we're here for it. If not, no stress - but this probably isn't the role for you (yet).
+ You'll need to be **proactive, engaging** and **excited to tackle problems** in a fast-paced environment. If you're not someone who likes to be challenged communicate with impact and energy, this probably isn't the right role for you.
+ We're looking for someone who's?a **collaborative problem-solver** - someone who can bring accountability and energy to their work, and thrives in a team environment. If that's not you, this role likely won't be the right fit (and that's okay!).
+ **This role calls for presence, preparation and self-awareness.** You'll be working with internal and external stakeholders, handling cases and issues with Stryker products. That takes confidence, the ability to engage with influence, and the initiative to take on problems.
**Why Join Us?**
When you join us, you're joining a mission to improve patient outcomes every day - but that's just the beginning. You'll also enjoy a supportive environment where you can grow your career.
**Some of our benefits include:**
+ Health care, financial wellbeing, and insurance options to help you stay healthy and secure.
+ Ongoing training and career development opportunities so you can keep growing.
+ Paid parental leave and volunteer days to support your life outside of work.
**If you're interested in applying to the role, can you please write a few lines at the top of your CV answering, "Why do you want to join Stryker?"**
**If this role sounds like a good fit, please apply below!**
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Perth, Western Australia Stryker

Posted 7 days ago

Job Viewed

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Job Description

**Join Our Customer Service Team**
We're continuing to grow, and we're excited to welcome a team member to our Customer Service team.
You'll be a key point of contact for our customers, providing thoughtful, solutions-focused support with professionalism and care. This role is about more than just answering questions - it's about building trust and delivering a consistently high standard of service.
**The Role:**
+ Serve as a trusted point of contact for our customers, offering responsive, solutions-focused support with a personal touch.
+ Work collaboratively across teams to resolve inquiries, meet customer needs, and drive satisfaction.
+ Champion Stryker's values by ensuring every interaction reflects our dedication to integrity, accountability, and service excellence.
**We consider people from all backgrounds** - What matters most is your passion for helping others, your strong communication skills, and your ability to stay calm and focused under pressure.
**Desired requirements:**
+ **This role isn't for the curious - it's for the committed.** If you've already looked into? **Stryker** , you understand our products and our purpose, and know this is the kind of role you're ready to throw yourself into, we're here for it. If not, no stress - but this probably isn't the role for you (yet).
+ You'll need to be **proactive, engaging** and **excited to tackle problems** in a fast-paced environment. If you're not someone who likes to be challenged communicate with impact and energy, this probably isn't the right role for you.
+ We're looking for someone who's?a **collaborative problem-solver** - someone who can bring accountability and energy to their work, and thrives in a team environment. If that's not you, this role likely won't be the right fit (and that's okay!).
+ **This role calls for presence, preparation and self-awareness.** You'll be working with internal and external stakeholders, handling cases and issues with Stryker products. That takes confidence, the ability to engage with influence, and the initiative to take on problems.
**Why Join Us?**
When you join us, you're joining a mission to improve patient outcomes every day - but that's just the beginning. You'll also enjoy a supportive environment where you can grow your career.
**Some of our benefits include:**
+ Health care, financial wellbeing, and insurance options to help you stay healthy and secure.
+ Ongoing training and career development opportunities so you can keep growing.
+ Paid parental leave and volunteer days to support your life outside of work.
**If you're interested in applying to the role, can you please write a few lines at the top of your CV answering, "Why do you want to join Stryker?"**
**If this role sounds like a good fit, please apply below!**
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Townsville, Queensland CBRE

Posted 7 days ago

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Job Description

Customer Service Representative
Job ID
227106
Posted
03-Jul-2025
Service line
Advisory Segment
Role type
Part-time
Areas of Interest
Administrative, Customer Service
Location(s)
Townsville - Queensland - Australia
**Be the first point of contact for our shopping centre**
**Casual position - full training and mentoring provided**
**Townsville | Gurambilbarra | Land of the Wulgurukaba people**
Are you a people person with a passion for retail environments? We're looking for a proactive and enthusiastic Customer Service Representative to be the friendly face and behind-the-scenes support that keeps our centre running smoothly and looking its best.
Based at Willows Shopping Centre, this casual role will see you working a variety of shifts throughout the week, including weekends and evenings.
**Here's a snapshot of your day;**
- Be the first point of contact at our Information Desk, assisting customers and tenants with enquiries, phone calls, and mail distribution.
- Support centre marketing activities including posters, PA announcements, display cabinets, and mannequin setups.
- Help coordinate and maintain key operational registers such as Lost & Found, mobility equipment sign-outs, and contractor logs.
- Assist with the coordination of marketing campaigns, events, and activations.
- Issue gift cards and provide general administrative support.
**Here are some of the strengths you'll possess and the background you'll need to be successful;**
- A warm, approachable, and professional communicator.
- Strong organisational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Previous experience in customer service, retail, or marketing support is a plus.
- Comfortable using basic office systems and handling administrative tasks.
**So, what's in it for you?**
- A range of discounted corporate and wellness benefits including personalised wellbeing programs, counselling and mental health support, discounted health insurance and flexible leave.
- Be part of a vibrant, community-focused team.
- Opportunities for growth and development within a dynamic retail environment.
- Work in a role where no two days are the same!
**Can we inspire you to join us?**
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
We are proud to be certified as a Family Inclusive Workplace in Australia. This is a great recognition to our different policies, programs and benefits which help us build a great family friendly workplace culture.
We are striving to remove barriers. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
We welcome and encourage First Nations People to apply.
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
We look forward to hearing from you.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.
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Customer Service Representative

Macquarie Park, New South Wales BD (Becton, Dickinson and Company)

Posted 7 days ago

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Job Description

**Job Description Summary**
Join our dedicated Customer Service team, where prioritizing our customers is at the heart of what we do!
**Job Description**
We are **the makers of possible**
BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
**Job Description Summary**
The Customer Service Representative will deliver customer service to internal and external customer's, provide administrative support and perform general administration activities as part of the Customer Service Team. The successful candidate will provide a high quality, responsive Customer Service (inbound) interface with BD's existing customer base, including dealers/distributors and medical customers. You will also process customer claims for credit and request for return of goods in a timely and efficient manner.
**Responsibilities:**
+ Answering customer enquiries relating to product information, pricing, stock availability and order shipment tracking.
+ Processing of customer orders and sample requests.
+ Processing and co-ordination of customer claims, including credits and returns, working closely with Sales and Marketing and Warehouse associates to ensure thorough investigation and processes have been followed.
+ Use of Salesforce for case management and customer contacts
+ Proactively support Business areas, act as primary point of contact for Sales and Marketing Associates for Customer Service and Order Management related activities.
+ Participate in Business meetings, sharing relevant customer and departmental information.
+ Attend periodic product/system/strategy training. Continually challenge BD customer service procedures to ensure they are supporting our customer needs and recommend such changes to the Customer Service Manager.
+ Achievement of set Key Performance Indicators relating to accuracy of Customer Service and customer order processing Adhere to the requirements of the Quality Management System as maintained by BD Australia.
**Knowledge and Experience:**
+ Experience in a fast-paced customer service environment, ideally within the healthcare or FMCG industry.
+ Excellent customer service and interpersonal skills - a strong negotiator, with proven ability to resolve conflict.
+ Good communication and presentation skills (both on the telephone and in person).
+ Appreciation of Customer Service impact on existing and new business relationships.
+ Superior time management skills.
+ Active Listener.
+ Pro-active, dedicated but also flexible.
+ Attention to detail in processes and systems.
+ Organised, disciplined, and committed.
+ An ability to work autonomously within a team.
+ Innovative/effective problem-solving skills.
+ SAP and/or JD Edwards experience preferable
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: Skills
Optional Skills
.
**Primary Work Location**
AUS Sydney - North Ryde
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Alice Springs, Northern Territory Amentum

Posted 7 days ago

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Job Description

As a Member of the Support Services Centre team you will report to the Customer Service Team Lead. Your responsibilities will include, managing all the customer service enquiries and requests, requests can vary from resource reservations to work orders relating to maintenance requests or general knowledge of Alice Springs. You will also be responsible for working with the SSC Planning and Scheduling team to create SAP work order notifications, close out work orders, and monitor SAP and Manage Engine dashboards.
**ESSENTIAL RESPONSIBILITIES**
+ Manage site office operations including room and phone payments, Wi-Fi passwords, online accounts and locker assignments.
+ Work Order administration management including close outs and scanning.
+ Site office and accommodation room reservations and allocations.
+ Manage Engine customer requests including work order requests and conference room bookings.
+ Customer enquiries from walk ins, phone calls and emails.
+ SAP work order creation and management assisting the SSC planning and scheduling team in support of O&M and other department operations.
+ General reporting as required.
+ Manage portal content and uploads for SSC department.
+ Ensure compliance with all site environmental health and safety requirements.
+ Any other reasonable duties as requested.
**QUALIFICATIONS**
**Minimum Essential**
+ Experience with SAP
+ Computer software and application knowledge
+ Working with minimal supervision and experience
+ Working as part of a dedicated team
+ Demonstrated communication and interpersonal skills
+ Administrative skills
**Desirable**
+ Diploma/Degree in Business Admin or equivalent
+ Administrator level SAP experience
+ Records management experience
+ Capability to develop innovative solutions
+ Experience writing and developing policies and procedures
**TICKETS AND LICENCES**
**Minimum Essential**
+ Drivers License
**EXPERIENCE AND SKILLS - Minimum Essential**
+ 2 to 3 years' - working in a similar role
For further information contact
**Applicants will be required to undertake pre-employment checks which include referee checks, criminal History checks, a pre-employment medical assessment and drug test.**
**Applicants must be Australian citizens who are able obtain and retain the appropriate level of security clearance and medical clearance, applicable to each role.**
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans ( and Labor Laws Posters ( .
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Alice Springs, Northern Territory Amentum

Posted 7 days ago

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Job Description

As a Member of the Support Services Centre team you will report to the Customer Service Team Lead. Your responsibilities will include, managing all the customer service enquiries and requests, requests can vary from resource reservations to work orders relating to maintenance requests or general knowledge of Alice Springs. You will also be responsible for working with the SSC Planning and Scheduling team to create SAP work order notifications, close out work orders, and monitor SAP and Manage Engine dashboards.
**ESSENTIAL RESPONSIBILITIES**
+ Manage site office operations including room and phone payments, Wi-Fi passwords, online accounts and locker assignments.
+ Work Order administration management including close outs and scanning.
+ Site office and accommodation room reservations and allocations.
+ Manage Engine customer requests including work order requests and conference room bookings.
+ Customer enquiries from walk ins, phone calls and emails.
+ SAP work order creation and management assisting the SSC planning and scheduling team in support of O&M and other department operations.
+ General reporting as required.
+ Manage portal content and uploads for SSC department.
+ Ensure compliance with all site environmental health and safety requirements.
+ Any other reasonable duties as requested.
**QUALIFICATIONS**
**Minimum Essential**
+ Experience with SAP
+ Computer software and application knowledge
+ Working with minimal supervision and experience
+ Working as part of a dedicated team
+ Demonstrated communication and interpersonal skills
+ Administrative skills
+ **Active TS/SCI with Polygraph Clearance** ( **No exceptions-only cleared candidates will be considered.** )
**Desirable**
+ Diploma/Degree in Business Admin or equivalent
+ Administrator level SAP experience
+ Records management experience
+ Capability to develop innovative solutions
+ Experience writing and developing policies and procedures
**TICKETS AND LICENCES**
**Minimum Essential**
+ Drivers License
**EXPERIENCE AND SKILLS - Minimum Essential**
+ 2 to 3 years' - working in a similar role
For further information contact
**Applicants will be required to undertake pre-employment checks which include referee checks, criminal History checks, a pre-employment medical assessment and drug test.**
**Applicants must be an USA citizen who have a TS/SCI with Polygraph and can retain the appropriate level of security clearance and medical clearance, applicable to each role.**
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans ( and Labor Laws Posters ( .
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