5 Office Assistant jobs in Australia
Assistant Manager - Front Office

Posted 10 days ago
Job Viewed
Job Description
**Care Connects Us**
At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.
Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.
**About Park Hyatt Melbourne:**
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.
**Benefits of working with us:**
+ Leading global hotel brand with career advancement opportunities
+ Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
+ Complimentary duty meals whilst on shift
+ Discounted food & beverage and park club health & day spa treatments
+ Discounted onsite car parking
+ Employee assistance program - benefit from free, immediate and confidential support for any work, health or life concern
+ Generous paid time off and holiday policies including paid parental leave and wellbeing leave
+ 10% discount with NIB Health insurance
**About the Role:**
As the Assistant Manager - Front Office, you will be responsible for overseeing the operations of the hotel in accordance with the established brand standards of Hyatt International. Ensuring the highest standards of customer service are met by efficiently processing the allocation and check in of arrival guests, receiving payments, posting transactions and checking departing guests promptly.
Working in a team of 18, you will support the Front Office Manager in supervising and managing the day to day operations as well as supporting the team to achieve our purpose.
This varied and dynamic role provides a chance to develop your Hospitality career within an international company; either in Australia or overseas.
**Some of the responsibilities include:**
+ Assist the Front Office Management team in efficiently managing the department according to the established team goals
+ Supervision of all front office employees, ensuring their serves are carried out with the utmost efficiently and professionalism
+ Handling all guest complaints, as well as internal customer complaints and enquiries in a courteous and efficient manner
+ Encourages employees to be creative and innovative, challenging and recognizing them for their contributions to the success of the operation
+ Correctly allocating rooms for the following day
+ Oversee that the issuing, accessing and closing of safety deposit boxes and completion of the relevant documents is carried out according to hotel policy
+ Delegation of tasks and responsibilities to staff
+ Overseeing all staff performance whilst assisting them in their duties
+ Ensuring all employees deliver the brand promise and provide excellent service to both internal and external customers
+ Assist in the rostering of staff ensuring the department is adequately manned according to occupancy, service and costs
**Qualifications:**
+ Minimum 2 years' experience as an Assistant Manager or Team Leader in Front Office within a four or five-star hotel environment (experience using Opera Systems are advantageous)
+ Proven experience in supervising, motivating and training others
+ Diploma level or higher qualification in business, tourism or hotel management is advantageous
+ Exceptional interpersonal, communication skills with advanced proficiency of the English language
+ Strong time management skills with the ability to multi-task
+ Superior customer service skills along with excellent service resolutions skills
+ The capability of working both autonomously and as part of a team
+ The ability to work well under pressure and possess a great attention to detail
+ The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards
+ The flexibility to work on a rotating roster, including weekends and public holidays
Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you'll discover a career you didn't know existed
**Primary Location:** AU-VI-Melbourne
**Organization:** Park Hyatt Melbourne
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** MEL003315
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Assistant Front Office Manager | InterContinental Sanctuary Cove Resort

Posted 4 days ago
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Job Description
With decades of global expertise and deep local knowledge, we're passionate about delivering luxury experiences that transcend borders and celebrate cultural richness. It's this perspective that inspires us to create meaningful, memorable stays for our guests-every time.
InterContinental Sanctuary Cove Resort holds a special place in our story, as Australia's first InterContinental Resort. Inspired by the elegance of a classic Queensland estate, the resort is set among the lush surroundings of Sanctuary Cove, offering a unique blend of sophistication, serenity, and connection to nature.
We're proudly part of IHG Hotels & Resorts, a global hospitality company with more than 6,600 hotels in over 100 countries. With brands ranging from luxury to essentials, IHG is committed to delivering True Hospitality for Good-making guests feel welcome, cared for, recognised, and respected, wherever they are in the world.
We're currently seeking a driven **Assistant Front Office Manager (Full Time)** to join our vibrant team and help shape world-class hospitality moments.
**About the Role**
As Assistant Front Office Manager, you'll support the Front Office Manager in delivering a seamless guest experience from arrival to departure. You'll play a hands-on leadership role, overseeing daily Front Office operations-including Reception, Concierge, and Bell Services-ensuring warm, genuine service is delivered at every touchpoint.
You'll help guide and mentor the team, contributing to a positive and engaged workplace culture. With a strong operational focus, you'll assist with rostering, guest feedback, training, and team development, while also stepping up in the absence of the Front Office Manager. Your ability to balance service excellence with operational efficiency will help drive guest satisfaction and support key business goals.
This is a fantastic opportunity for an experienced Duty Manager ready to take the next step in their hospitality career.
**What we're looking for:**
+ Experience in a Front Office leadership or supervisory role within a hotel or resort environment
+ A passion for delivering exceptional guest service and championing brand standards
+ Strong organisational and communication skills, with a collaborative leadership style
+ A proactive, solutions-focused approach with an eye for continuous improvement
+ Availability to work a rotating roster across seven days, including weekends and public holidays
+ A higher education qualification in Business, Tourism, Hotel Management, or Hospitality is highly desirable
+ Current First Aid, CPR, and RSA certifications will be highly regarded
+ A full, unrestricted driver's licence is essential
+ Unlimited working rights in Australia
**Why Join Us**
Step into our extraordinary world-where you're encouraged to be yourself, share your ideas, and thrive as part of a supportive, inspiring team. At InterContinental Sanctuary Cove Resort, we celebrate individuality while nurturing personal and professional growth.
Here's what you can look forward to:
+ **Paid birthday leave** to celebrate your special day
+ **Global accommodation and dining discounts** at IHG Hotels & Resorts
+ **Enhanced parental leave** to support your growing family
+ **Lifelong learning and development programs** to support your career journey
+ **Career milestone celebrations** to recognise your achievements
+ **Transferable entitlements** as you grow your career across IHG
+ **Access to exclusive retail discounts** through our perks platform
We are proud to be IHG, and we know you will be too. Visit to find out more about us.
**To find out more about InterContinental Sanctuary Cove Resort, visit -** us on Instagram and Facebook -** @intercontinentalsanctuarycove ( us on LinkedIn-** quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Administrative Assistant, Global Payment Solutions, Australia

Posted 3 days ago
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Sydney, Australia
**To proceed with your application, you must be at least 18 years of age.**
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**To proceed with your application, you must be at least 18 years of age.**
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At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description**
Providing high-level administrative support to the GPS Country Head, GPS Senior Leadership team, and the broader GPS team. Performs diverse, advanced, and confidential administrative support duties including comprehending and responding to complex correspondence internally and externally. Relieves management of administrative tasks; gathers, compiles and reports information relevant to/for the executive and team. Communicates with executives and line management to gather/convey relevant information. Meaningfully contributes to the overall productivity of the team through effective planning and efficient performance of the role.
**Responsibilities**
+ Be responsible for extensive calendar management, requiring interaction with both internal and external executives and assistants, to coordinate a variety of complex executive meetings.
+ Answer phones and direct all incoming calls to appropriate party promptly and efficiently.
+ Meet and greet clients and visitors.
+ Setup and coordinate meetings and conferences, including room bookings and ordering refreshments/food as required.
+ Assist preparation of presentation materials.
+ Compose correspondence, create, and modify documents/presentations using Microsoft Office.
+ Required to prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner.
+ Arrange travel schedules and reservations for executive management as needed.
+ Prepare T&E claims in line with company policy.
+ Perform general clerical duties to include but not limited to photocopying, mailing, and filing.
+ Maintain hard copy and electronic filing system.
+ Sign for mail and packages.
+ Coordinate and maintain records for staff office space and phones as necessary.
+ Communicate and handle incoming and outgoing electronic communications.
+ Review and summarize miscellaneous reports and documents; prepare background documents and outgoing mail as necessary.
+ Other ad-hoc duties as assigned.
**Requirements**
+ Held a similar position and can demonstrate an understanding of the role and responsibilities.
+ Strong organization and planning skills can manage multiple changing and conflicting priorities.
+ High energy, mature with positive and can-do attitude.
+ Able to record, transcribe and distribute minutes of meeting, audio typing skill is a must.
+ Flexibility on working hours.
+ Detail-oriented and takes ownership of tasks/responsibilities.
+ Experience in heavy calendar management.
+ Experience in managing email/written communications.
+ Previous work in an Investment Bank environment would be an advantage.
+ Has financial industry knowledge.
+ Strong English verbal and written skills.
+ Microsoft Office (including Word, Excel, and PowerPoint).
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Vice President, Business Support Manager, Chief Operating Office, APAC Global Information Security
Posted 9 days ago
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Job Description
Sydney, Australia
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge
Refer a friend
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
Global Information Security helps to assess threats and provide scalable and flexible solutions to actively manage these threats and specific risks to the Bank.
The Business Support Manager will be part of the APAC GIS COO team providing operational and delivery expertise with a focus on strategy, financials, driving information security awareness and rigor to meet business requirements and goals, while addressing the agreed risk tolerances of the business environment.
The successful candidate will be able to work both individually and as part of a team, bringing an organized and disciplined, but creative and energetic enthusiasm to building a best-in-class organization.
**Responsibilities**
+ Execute responsibilities covering Business Management, Resource & Finance Management and Process Improvements
+ Act as Operational Excellence champion in the region and work closely with the Process Excellence team and senior GIS leaders to facilitate the execution of the Enterprise Process Management Policy
+ Support global and regional ad-hoc/project-based initiatives in execution
+ Analyze and identify gaps for in-region execution of processes and controls with GIS functional teams; ensure remediation of any controls gaps linked to in-region execution
+ Facilitate strategic level discussions under the guidance of the Regional Information Security Office (RISO) leadership team to achieve organizational outcomes
+ Provide regular management business updates on actions plans aligned to strategic goals
+ Be flexible, demonstrate desire to learn and to be able deal with ambiguity and uncertainty.
+ Build effective, capable teams through continuous technical training, coaching and leadership development
**Required Skills**
+ A seasoned business manager with exceptional communication skills, attention to detail, and a drive to make time, information, and decision-making more effective.
+ Comfortable in translating complex technical details into simplified presentation proposals to communicate and gain approvals from senior leadership or business representatives;
+ You have experience with a wide range of business management activities and initiatives including but not limited to finance/budgets, key MI metrics and status reporting, stakeholder and internal/external presentations and reporting
+ Ability to work with stakeholders in business and technology groups who are based in various locations as required by the projects;
+ Be assertive, inquisitive, and creative to assure timely outcomes whilst maintaining humility, maturity, and situational sensitivity.
+ You are able to work independently and as part of a team to tight deadlines and changing priorities
+ You will have had exposure to regulatory frameworks and risk management concepts and have ideally supported business continuity management in a technology environment
+ Strong project management, multitasking and organizational skills with enhanced knowledge on productivity suites (e.g. MS Office tools, Confluence, JIRA etc)
+ Applicable knowledge of enterprise cybersecurity policies, regulations and security frameworks.
+ Certifications in Project Management and/or information security highly desirable
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free Workplace and Alcohol Policy, CLICK HERE .
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
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