12 Month Fixed Term Contract - Solution Area Specialists (Cloud and AI Platforms)

Melbourne, Victoria Microsoft Corporation

Posted 2 days ago

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12 Month Fixed Term Contract - Cloud and AI Platforms (Azure) Solutions Sales Specialist.
Location: Melbourne or Sydney
Microsoft's Commercial Solution Area (CSA) sets the sales strategy, leads technical sales, and operations as a hub for the Commercial Solution Areas and Support Services that power the Microsoft Cloud. We work closely with other Microsoft teams and partners, especially Customer Success, Marketing, and the STU, to ensure those solutions meet our customers' needs.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Brings impactful industry insights into customer engagements and closes deals with customers. Acts as a thought leader across solution areas to advise customers across business functions on digital transformation. Leads virtual transformational shifts to drive deployment and create business value for customers. May lead partner integration into account/territory planning and customer engagements. Provides thought leadership.
+ Orchestrates with team members on conducting personal campaigns to discover new opportunities and generate new leads. Lands conversations with strategic/high-potential customers (e.g., high budget, global account, highly competitive) along with account teams or partners. Facilitates the account team unit (ATU) and/or Specialist Team Unit (STU) to build pipeline in collaboration with partners and services. Guides others on social selling. Applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed, and educate the customers on how to best address their needs.
+ Leads the planning and execution on opportunities with resources and partners to cross-sell and up-sell. Identifies, leverages, and coordinates partners and resources across solution areas. Validates partner solution relevance for customers. Provides input and feedback to One Commercial Partner (OCP) on developing partner strategies and connects the partner ecosystems to scale business results.
+ Leads the sales orchestration with internal stakeholders and partners (e.g., Enterprise Operating Unit). Applies a holistic approach to build network across territories. Positions opportunities to promote collaboration and participation.
+ Leads conversations and sets up events within Microsoft. Mentors others and develops strategies for best practice sharing across subsidiaries. Contributes ideas that can be instituted across Microsoft.
+ Posts information or speaks at external events, drives conversations with prospective customers/partners as a thought leader across solution areas
+ Builds and transforms new markets by leveraging technical and industry expertise, partners, and resources. Leads a team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation.
**Qualifications**
7+ years technology-related sales or account management experience; OR Bachelor's Degree in Computer Science, Information Technology, Business Administration or related field AND 6+ years technology-related sales or account management experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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Senior Field Technical Specialist/Field Technical Expert

Melbourne, Victoria Abbott

Posted 10 days ago

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**About Abbott**
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of.
+ Amazing health and wellness benefits and perks.
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**The Opportunity**
We are seeking a highly skilled and experienced professional to join our team as either a **Senior Field Technical Specialist** or a **Field Technical Expert** (depending on the candidate's background and level of expertise) within our CRM Division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.
This role is based in Victoria and is responsible for providing technical expertise at implant and follow up as well as troubleshooting when required. Supporting the Territory Managers and Clinicians with Pacemaker and ICD clinics is another core component of this role.
**What You'll Do**
+ Support implantation of pacemakers, defibrillators and CRT devices.
+ Conduct and provide technical support and advice at post op follow ups and clinics.
+ Attend didactic training and complete course exams.
+ Attend field visits to observe device implants.
+ Develop a clear understanding of sales force effectiveness (SFE) imperatives by undertaking sales skills training and engaging with territory managers to understand the objectives designed to drive business growth.
+ Conduct education/training to hospital staff.
+ Identify customer needs and communicate these to appropriate Territory Manager.
+ Maintain and update product knowledge.
+ Commence education towards IBHRE certification.
+ Assist with product marketing and launches.
+ Provide market feedback on product and competitor activity.
+ Comply with customer service and other administrative requirements within the required timeframe.
**Required Qualifications and Experience**
+ Tertiary qualifications in Biomedical, Engineering, Medical Science, Human Movement or related field (Coronary Care Nursing/Cardiac Technician) essential.
+ Minimum 5 year working with CRM products.
+ This role requires participation in the relevant on-call roster applicable to your role.
+ Low and High Voltage CRM Product Certification is preferred.
**Preferred Qualifications and Experience**
+ IBHRE certification is preferred.
+ Leadless pacemaker implant experience is highly preferred
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
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Technical Service Specialist

Melbourne, Victoria Abbott

Posted 5 days ago

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**About Abbott**
**Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.**
**Working at Abbott**
**At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:**
**Career development with an international company where you can grow the career you dream of .**
**Amazing health and wellness benefits and perks.**
**A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.**
**A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.**
**Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.**
**Primary Job Function**
**Providing after sales support, repairs, preventative maintenance, reliability improvement programs, installations and deinstallations.**
**Our current service methodology is one of using an adaptive and predictive model of identifying failure before it occurs and requires an individual who can adapt in this new model of doing service.**
**Core Job Responsibilities**
**Prepare and maintain detailed service and failure records, ensuring all documentation complies with legal and ethical requirements.**
**Instruct customers in maintenance and troubleshooting procedures.**
**Complete user verification checks Test Equipment as prescribed. Maintain and adhere to Test Equipment calibration schedule as prescribed by quality policy.**
**Strong methodical and logical thinking skills**
**Must be a strong communicator with good interpersonal skills**
**Ability to build strong working relationships with customers and provide excellent service, and account ownership from a technical support perspective.**
**Ability to do Root Cause Analysis and driven to achieve positive results for our customers and Abbott, including the ability to escalate to the wider group for a timely issue resolution.**
**Must be team oriented and have the ability to work with multi-disciplined teams**
**Eagerness to develop skills and knowledge through training and education**
**Potential for 50% travel within Victoria and across broader interstate locations as required**
**Willingness to be part of a rotating roster to support customers after hours.**
**Minimum Education**
**Relevant Tertiary qualification in Electronic/Electrical Engineering or a related field.**
**Minimum Experience/Training Required**
**Electrical experience is necessary**
**Knowledge on LIS connectivity, laboratory automation, Abbott products e.g. Architects, Alinity, Hematology instrumentation, GLP tracks will be an advantage**
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
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Technical Service Specialist II

Sunshine West, Victoria AGCO Corporation

Posted today

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Technical Service Specialist II
Date: Sep 6, 2025
Req ID:
Location:
Sunshine West, VIC, AU
Workplace Type: Onsite
Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges at AGCO we are proud to be working towards a solution, come and join us as our new Supervisor, Technical Service and make your contribution.
This position will be considered either Onsite or Hybrid.
**Job Summary:**
The Technical Service Specialist is responsible for the dissemination of accurate and prompt service direction to AGCO field service inquiries via telephone, and the web for assigned AGCO products. Responsibilities include trouble-shooting and diagnostics for all technical issues and then communication in the forms of tele-service, web communication, service publications, dealer service training (supplemental assistance only), and warranty claim review (supplemental assistance only). The Specialist is expected to be a recognized service expert on their assigned product(s). In special circumstances, the Specialist may also support local manufacturing site activities (product line audits, end of line quality audits, aid in solving issues with product in the manufacturing environment). The Employee will be responsible to authoring technical documentation and to monitor the execution of the campaign in the regions.
**Your Impact will include, but not limited to the following**
+ Supervise the CS Escalation process and Full Harvesting portfolio of the region ensuring Issues are addressed quickly and solution develop/ communicate appropriately into the region.
+ Inquiries / communications: Responsible for processing inquiries related to product failure diagnostics, performance, reliability, product features, service administration, product training, and warranty. Structure responses in Salesforce consistent with defined standards governing case content, quality and structure; with sensitivity to cost of machine repairs to AGCO warranty, dealer, and customers. Responses will be tailored to include complete information as they are also available for future reference by other Specialists.
+ Problem investigation: Use existing tools ( Knowledge, Technical Publications, PPR tools, Engineering tools, etc.) to research technical solutions when said solutions are known. Otherwise, work with Team Leader and/or Product Performance, Engineerign other dept. on issues where technical solution is not known.
+ Technical Services and Support Improvements: Assist Product Performance Specialist and Product Performance Manager to identify product issues while maintaining or improving product performance, reliability, quality and customer satisfaction. This may involve drafting and developing PPR items and aiding in analysis.
+ Continuous Personal Growth: Expand skills and abilities through participation in training offered by the Technical Training department, internally facilitated training events, on-line and other available company offered training. A Specialist's skills will be reviewed and accessed semi-annually by the Team Leader. Complete miscellaneous assignments related to Technical Support as requested by Team Leader.
**Your Experience and Qualifications**
+ A comprehensive technical knowledge of AGCO products and of mechanical/electrical system. Knowledge of service/parts management methods
+ Good knowledge of mechanized agriculture and land preparation techniques
+ Good interpersonal skills. Commercial awareness
+ Good understanding of the farm machinery dealer network
+ High level PC expertise and Office Package. Ability to communicate at all levels
**Key Competencies**
+ Strategic thinking and planning
+ Relationship management
+ Sales and negotiation
+ Market awareness
+ Self-motivation and initiative
+ Problem-solving and adaptability
**Your Benefits**
+ Competitive base salary
+ A company performance related annual bonus
+ Employee Stock Purchase Plan
+ A supportive workplace culture
**Your Workplace**
We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

**Join us as we bring agriculture into the future and apply now!**

AGCO is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

**Please note:**
1. As an essential part of our hiring process, you will be required to undertake a National Criminal Check.

1. You are required to have Australia work rights as no work/ visa sponsorship is offered with this role.
**Job Segment:** Relationship Manager, Electrical, Performance Management, Field Service, Customer Service, Engineering, Human Resources, Research, Manufacturing
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Technical Sales Specialist, ANZ

Dandenong South, Victoria Danaher Corporation

Posted 17 days ago

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Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Life Sciences, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.
We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.
It's all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we're just beginning. Working together, let's put our time and talents together to advance human health for tomorrow.
Learn about the Danaher Business System which makes everything possible.
Beckman Coulter Life Sciences' mission is to empower those seeking answers to life's most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to transform science and healthcare with the next groundbreaking discovery. As part of our team of more than 2,900 associates across 130 countries, you'll help drive our vision of accelerating answers-and our commitment to excellence.
Beckman Coulter Life Sciences is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.
Do you want to work in dynamic team? Do you enjoy a fast moving work environment? Then read on!
We are currently seeking an experienced Flow Cytometry Technical Salesperson based in Sydney or Melbourne to work with our ANZ customers. D riving sales and commercial success of the company's Life Science Research Flow Cytometry products in Australia and New Zealand.
This position is part of the ANZ Commercial Team and will be a remote role.
In this role, you will be responsible for:
+ Achieving sales growth targets for research flow cytometry instruments and reagents in ANZ by aligning with company strategies and developing and maintaining strong, long-lasting relationships with customers. Understanding and addressing the technical and application needs of customers and matching those needs with the sales of appropriate equipment.
+ Developing and implementing a territory business plan with clear strategies to meet and exceed sales quotas. Achieving company financial objectives through sales and market development, as well as leveraging marketing initiatives.
+ Submitting timely forecasts and reports as required and collaborating with leadership and marketing teams to identify trends and growth opportunities.
+ Building strong relationships with KOLs and influencers, building market coverage by engaging with target customer segments and staying updated on industry trends and competitor activities.
+ Attending exhibitions, organizing on-site customer presentations, meetings and demonstrations, and offering portfolio support while c ollaborating with internal teams (applications, service, customer service, marketing, finance) . Travelling as needed to support the business objectives and working collaboratively in shared accounts to grow the sales of the company overall.
The essential requirements for the job include :
+ Being an accomplished salesperson with at least 3 years proven experience in strategic sales within the flow cytometry market with direct engagement with key opinion leaders and influential figures in the scientific community
+ Proven ability to consistently achieve ambitious goals, skilled in executing strategic initiatives, influencing stakeholders, and fostering collaboration and results-driven change.
+ A current driver's licence and the ability to travel in ANZ and globally when required
+ A Science degree (or equivalent) and practical flow cytometry experience
+ Skills in MS Word, Excel, PowerPoint with excellent written and spoken English
It would be a plus if you also possess;
+ Flexibility and the ability to respond to changing requirements dictated by market situation and/or company goals.
At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide.
#LI-Remote
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
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Technical Sales Specialist - Analytical Instruments

Scoresby, Victoria ThermoFisher Scientific

Posted 4 days ago

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**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Laboratory Setting, Office
**Job Description**
Thermo Fisher Scientific has a vision to continue to build a strong footprint and partnership with key customers across Analytical Instrumentation Laboratories, this role is to be instrumental in developing and driving the business to achieve this.
The Technical Sales Specialist (TSS) will develop opportunities and relationships as well as drive sales to close within "territory". The TSS will be accountable for driving the opportunities within the assigned territory to closure by utilising and engaging the appropriate resources within the Company to maximum effect. The TSS will comprehend and use product features, benefits and applications accompanied by selling and business building skills to optimally promote and consummate the sale of Company products and services to achieve or exceed the assigned business sales plan.
**Key Responsibilities:**
+ Achieve/exceed target for each quarter and full year; develop and implement corrective actions to close any gaps to expectations.
+ Adapt to customer buying behaviour and profile
+ Develop a business development plan for the portfolio in the assigned territory, gain partner alignment and implement the aligned plan to exceed sales targets.
+ Partner with cross division sales, applications and service teams to build opportunities and coordinate a company approach with our customers.
+ Maximise customer facing time and meet minimum time-in-field requirements.
+ Produce forward territory plans; keep diaries updated and actively demonstrate your territory planning as well as for allowing collaboration with team members.
+ Effective and efficient territory coverage; manage existing accounts and prospect for new business; identify new business opportunities and work with company resources to develop sales potential.
+ Responsible for efficient opportunity and contact management; maintain accurate, detailed customer records in the CRM.
+ Assist with demonstrations, trade shows, seminars and other company related activities as required
+ · Follow good practices and provide detailed feedback as needed to maximise outcomes when employing seed and demo equipment
+ · Respond to enquiries and complaints in a manner that will reinforce the company's position.
+ Constantly develop a relevant high level of product and application competence
+ Acquire and report information of market trends, competitive activity and promotions, and other activities from the market that may aid the business activity.
+ Collaborate with the total Thermo Fisher Scientific team at key accounts to present a unified value proposition.
+ Providing information to and from the territory, including providing written reports as requested
+ Promoting the Employer's image and product reputation.
**What are we looking for?**
+ Preferred 3-5 years' experience in business development, sales or account relationship management; experience in instrumentation solutions sales preferably in the analytical instruments sector will be highly regarded. An understanding of the market and workflows is desired.
+ Preferred tertiary qualifications to be in science.
**Skills:**
+ Ability to think and implement from a customer perspective whilst building and fostering strong customer relationships
+ Active listening and strong presentation skills
+ Results oriented, with strong sales attributes, a proven record of and passion for sales success. Think strategically and laterally to increase opportunities and market potential. Strong commercial competence with the ability to report clearly and concisely and proven ability to maintain a customer database to a high quality.
+ Establishing a clear course of action to accomplish goals and objectives. Time management skills, effective use of resources and systems, ability to prioritise activities, completion of tasks. Sound administration skills.
+ Ability to maintain composure under pressure; interpersonal savvy both internally and with customers; effective negotiation skills
+ Participative and collaborative work style enabling optimal operation across functional groups; organising to meet targets and deadlines
**Benefits:**
**Join our team and take advantage of these great benefits! Apply now to learn more about the full range of benefits we offer.**
+ **Health & Wellbeing:** Join a company that prioritizes health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.
+ **Flexibility:** Balance work and personal life with flexible arrangements.
+ **Extra Leave:** Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave.
+ **Charitable Giving & Volunteering:** Make an impact with paid volunteer time to support non-profit organizations that matter to you.
+ **Learning & Development:** Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.
**Thermo Fisher Scientific Australia WGEA Employer of Choice for Gender Equality**
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch ( as our colleagues explain 5 reasons to work with us. As one team of 120,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific ( , where diverse experiences, backgrounds and perspectives are valued.
**Apply today:** ** Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
This advertiser has chosen not to accept applicants from your region.

Technical Sales Specialist - Transplant Diagnostics

Scoresby, Victoria ThermoFisher Scientific

Posted 17 days ago

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Job Description

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
**Location/Division Specific Information**
Sydney NSW or Melbourne VIC
**About the Role:**
The role centers on lead generation, sales closure, and customer account management in Australia and New Zealand. Collaborate with the Commercial Leader, Product Managers, and Field Applications Specialists.
As a primarily field-based technical sales specialist, you will serve as the main point of contact for the transplant diagnostics business. You will offer competitor, clinical, and market insights while implementing commercial strategies to meet or surpass operating plans. Regular interstate and international travel is expected.
**What You'll Do:**
+ Achieve monthly, quarterly, and annual sales targets for the territory (ANZ).
+ Provide accurate monthly sales forecasts.
+ Design and implement effective business territory plans.
+ Use data analysis tools to optimize sales and margin metrics for key customer accounts.
+ Manage a detailed opportunity pipeline using the CRM platform (salesforce.com).
+ Generate leads and drive a whole-of-business approach.
+ Champion and grow existing customers while developing new business through a deep understanding of customer needs.
+ Conduct product demonstrations and seminars, supporting growth and retention strategies.
+ Work with Technical and Service teams to resolve customer technical issues.
+ Attend training and industry events to maintain and update your skills.
**Keys to Success:**
**Education**
+ University degree or equivalent experience in a relevant field.
**Experience**
+ Demonstrated ability in histocompatibility, human leukocyte antigen (HLA) laboratories, or other transplant facilities, with relevant clinical experience highly regarded.
+ Experience in capital equipment and consumables sales in transplantation or similar clinical pathology markets.
+ Deep understanding of markets within transplantation or HLA laboratories, medical devices, hospitals, and clinical settings.
+ Proficiency with Microsoft Office Suite and a CRM system.
**Knowledge, Skills, Abilities**
+ Clinical, scientific and technical understanding of histocompatibility and transplantation.
+ Highly motivated and resourceful individual driven by results.
+ Ability to work autonomously and position creative solutions.
+ Proven history of outstanding customer engagement and selling skills.
+ Solution-focused individual who can prioritize time and effort to exceed customer expectations.
+ Excellent numeracy, literacy, and communication skills with a meticulous attention to detail.
+ Strong interpersonal skills with the ability to prioritise key result areas, manage time effectively, and meet deadlines.
**Benefits**
**Join our team and take advantage of these great benefits! Apply now to learn more about the full range of benefits we offer.**
+ **Health & Wellbeing:** Join a company that prioritizes your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.
+ **Flexibility:** Balance your work and personal life with flexible arrangements.
+ **Extra Leave:** Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave.
+ **Charitable Giving & Volunteering:** Make an impact with paid volunteer time to support non-profit organizations that matter to you.
+ **Learning & Development:** Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.
**Thermo Fisher Scientific Australia WGEA Employer of Choice for Gender Equality**
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch ( as our colleagues explain 5 reasons to work with us. As one team of 120,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific ( , where diverse experiences, backgrounds and perspectives are valued.
**Apply today! Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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Technical Applications Specialist - Laboratory Equipment

Scoresby, Victoria ThermoFisher Scientific

Posted 17 days ago

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Job Description

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
**Job Title:** **Technical Applications Specialist - Laboratory Equipment**
**Reports to:** Technical Applications Specialist Supervisor
**Career Band:** 6
**Position Location:** Melbourne (VIC), Sydney (NSW) or Brisbane (QLD)
**How you will make an impact?**
Deliver outstanding customer experience for our laboratory equipment portfolio, through exceptional pre-sales and post-sales technical support. Collaborate closely with commercial and portfolio teams to develop training resources, accelerate sales opportunities and achieve overall business objectives.
**What will I do?**
+ Deliver technical support for our laboratory equipment products, addressing customer technical and workflow inquiries through face-to-face interactions, telephone calls, or email communications.
+ Become a 'trusted advisor' by building strong relationships with customers through expert advice and support.
+ Collaborate with the commercial team to support opportunity conversion, including large opportunity management (LOM) support.
+ Partner with the product management team to support portfolio strategies by creating collateral that emphasizes product benefits and applications.
+ Assist with field-based and virtual product demonstrations and training, providing support and expertise to ensure effective product use.
+ Deliver comprehensive product training for colleagues, incorporating new product introductions (NPIs), competitor profiling, and market updates.
+ Take ownership to resolve and/or escalate customer issues and complaint when necessary.
+ Engage in special team or individual projects as needed, demonstrating flexibility and a willingness to support various initiatives.
+ Accurately record pertinent information from customer contacts in customer relationship management (CRM) systems.
**How will you get here?**
**Education:**
+ BSc or MSc in a scientific discipline preferred
**Experience:**
+ Minimum of 3+ years of industry or related work experience.
+ 1+ year of working with Thermo Fisher's laboratory products preferred.
+ Experience in a customer-facing commercial role and/or providing technical presentations to a variety of audiences is strongly preferred.
+ Extensive hands-on experience with laboratory equipment products and applications.
+ Strong organizational and time management skills to effectively prioritize tasks and manage multiple responsibilities.
**Other Job Requirements:**
+ Possess a customer-facing personality, with the ability to build positive relationships and engage in technical discussions with customers.
+ Effectively troubleshoot and resolve customers' technical issues through phone, email, virtual, and in-person support.
+ Ability to work independently and travel within ANZ territory to carry out primary responsibilities.
+ Proficient in English (oral and written)
+ Valid driving permit required.
+ Adhere to OHS policies and procedures and ensure a safe and balanced workplace environment.
**What's in it for you?**
+ A competitive salary and performance related bonus structure
+ Exposure to new technologies that are at the forefront of the market.
+ Development opportunities as part of a rapidly growing global organization
+ Access to Thermo Fisher's global University
Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, tackle global scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
**Apply today! Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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