14 Delivery Service jobs in Australia

In this role, you will serve as WorkForce Software's' front-line for solving client challenges - including issue resolution, answering questions, helping clients, training their users on WorkForce Software technology, and more. You will work with clients who have 10,000+ employees. You carry the weight of our service reputation and client satisfaction in your hands.
The nature of what you do every day will not change - your #1 goal is to help clients when they reach out. However, every day will be different because the questions you receive will vary, as will the solutions you provide each client with. There will be no shortage of new questions you receive, which will keep things interesting. But don't worry, our top-ranked training will help to set you up for success!
**Responsibilities:**
+ Work directly with customers to troubleshoot and resolve application/system issues efficiently to drive customer satisfaction
+ Build relationships and trust with customers through open and interactive communication
+ Collaborate with internal stakeholders and management to reduce defects and improve overall product/system performance
+ Contribute to customer self-help by authoring relevant knowledge base content
+ Stay current on technical specifications for WorkForce Software products and Human Capital Management applications through continuous learning activities
**Experience:**
+ Prior technical/system support experience in a customer-facing role is highly preferred
+ Experience with SQL and writing complex queries
+ Strong technical and analytical aptitude, specifically in complex, enterprise software applications
+ Excellent oral and written communication skills
+ Prior customer service experience is highly preferred
+ Experience with business applications, such as Word, Excel, etc.
+ Must work well as a team member and individually
+ Familiarity or experience utilizing Java, C#, C++ or 4GL programming languages
+ Experience or background in HR, Payroll, or Time and Attendance preferred
+ Must be able to join on-call rotation and cover evenings/weekends as necessary
**Preferred Qualifications:**
+ Bachelor's degree or equivalent experience
+ Exposure to any ERP software is an advantage
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Unlock your Potential.** Participate in leadership programs designed for you to lead using your natural strengths (Leadership Excellence, Advancing Women in Leadership).
+ **Grow your career** with a company committed to workplace gender equality.
+ **Influence the Business.** Join our employee-led groups iWIN - International Women Inclusion Network, Pride (LGBTQ), Thrive (Disability), Generations and connect with a network of people who share common interests and experiences.
+ **Access multiple leave options to suit your needs** . Generous Parental Leave Allowance. Personal Emergency Leave. Cultural & Inclusion Leave.
+ **Focus on your health and well-being.** Access to Employee Assistance Program, well-being webinars, free flu vaccinations, and time off for R U OK day.
+ **Access ADP's generous employee benefits** including **lifestyle and wellbeing discounts** for you and your family from 450+ vendors Australia wide.
What are you waiting for? **Apply now!**
**Jobs.adp.com**
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

Description
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
AWS Managed Services (AMS) is designed to accelerate cloud adoption; it simplifies deployment, migration, and management using automation and machine learning, backed up by a dedicated team of Amazon employees. AMS provides ongoing management of the AWS infrastructure. It automates common activities such as change requests, monitoring, patch management, security, and backup services, and provides full-lifecycle services to provision, run, and support your infrastructure.
We are looking for someone that is about being at the forefront of transformational technology and assisting enterprise customers take advantage of a growing set of AWS services and features to run their mission-critical applications.
Key job responsibilities
Every day will bring new and exciting challenges on the job while you:
- Owned the direction of the team. This includes defining strategic goals for the team. You will be participating in defining, planning, and documenting key projects and initiatives. You will be tracking the progress of initiative outcomes against goals and ensuring that the team remains unblocked and focused.
- Own all facets of performance and career management for the team. You will be expected to mentor all members in order to maintain a well-rounded, world class organization. This includes project management, quality audits and coordination of training sessions as well as day to day oversight of the team. You will own and be accountable for the output and performance of your team.
- Lead team/s to provide customers with exceptional outcomes during times of customer needs and drive positive customer the outcomes. You will be driving initiatives regarding improvements to existing tools & processes and providing feedback on new practices & procedures in order to scale with the rapid expansion of the AWS services and customer base.
- Developing and promoting governance models supporting the consistent use of cloud technologies aligned to institutional strategies and policies.
- Understand customer business drivers and strategies, architectures, cloud adoption roadmaps, operating models, KPI, to measure and monitor benefits realization.
- Engage with Director and C-Level executives to understand business needs and craft strategies to ensure their goals are met
- Champion and advocate for customer requirements within AWS (e.g. feature requests) and evangelize
- Drive strategic collaboration with other AWS business units to integrate AMS solutions into existing customer architectures and transformation journeys. Capitalise on opportunities to embed AMS into existing sales motions to drive AMS attach rates.
- Evangelize and represent AMS in internal and external forums and events, ensuring proficiency in the various Support offerings, delivery capabilities, and their impact on customer success.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 3+ years of team management experience
- Proven track record of growing managed services business through cross-functional collaboration, new offering/solution definition and integration with sales teams.
- Experience in Managed Service provider - managing teams delivering Managed Services to customers, IT Delivery experience working in a customer facing role with a high level of accountability.
- Hands on experience leading large-scale cloud based IT transformation projects
- Excellent communication and stakeholder engagement skills
Preferred Qualifications
- AWS Certifications
- Masters/MBA degree
- Experience and Certification in ITIL and/or Dev Ops
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

This is a permanent part-time mobile role of at least 15 hours per week and opportunities to pick up additional shifts to work with participants in their homes across South-Western Sydney LGA (Campbelltown, Liverpool, Fairfield, etc.)

• SCHADS Level 2 base rate from $33.93 per hour with salary packaging benefits, penalty rates, and superannuation
• Salary packaging benefits up to $8,550 per year (pay less tax)
• Saturday 9am to 4pm is fixed and must be flexible to work across the week from 9am to 5pm depending on the requirement

Our service operates 7 days a week environment from 9am to 5pm, Monday to Friday and occasionally weekends, e.g. Saturday 9am to 4pm and two more days with 4 hours per shift

Uniting is currently looking for flexible and dedicated Disability Support Workers to engage with participants living with various physical and mental disabilities under the National Disability Insurance Scheme (NDIS) across their homes in Southwestern Sydney. If you possess a caring and compassionate nature, along with a "can do" attitude, and you genuinely seek a job where you can make a meaningful difference by building their capacity with daily living, we have a role that is suitable for you.

What you will be doing:

• Aiding with daily life activities and assistance for community support, such as attending a doctor’s appointment and shopping.
li>Supporting individuals with their educational and work-related endeavours.
• Facilitating access to various community, social, and recreational activities.
• Assisting with transportation to enable access to daily activities and engagements.

Who we are looking for:

• Previous experience in psychosocial disabilities
• Good communication skills and ability to do case notes through a mobile phone
• Possession of a valid NSW Working with Children Check and NDIS Workers Check
• NSW Driver’s license (can be on Green P Plates) , access to a reliable car and Comprehensive car insurance are required for the role.
• First Aid Certificate is also a necessary qualification.

Even better:

• A Certificate III or IV in Disability or Individual Support

In return we offer:

By joining Uniting as a Disability Support Worker, you can look forward to the following benefits:

• Maximum allowable up to $18, 50 salary packaging available (visit for more information).
• Comprehensive induction training from Day 1 including buddy shifts.
• 500 referral bonus can be generously rewarded for referring a friend who joins Uniting.
• Receive paid travel petrol reimbursements, making your work more convenient and accessible.
• Extensive opportunities for professional growth.
• A supportive and inclusive work environment.
• Corporate discounts and cash-back programs with major retailers

For more information, read the Position Description - Life Skills Supporter.pdf

If the idea of working for a progressive not-for-profit organisation excites you, then please APPLY.

Should you have any questions, please contact Sarah from Uniting’s Talent Acquisition Team at for more information.

p>Employment with Uniting is subject to satisfactory background checks, which include National Police Checks and Reference Checks.

ABOUT UNITING

When you are part of Uniting NSW.ACT, you are part of a diverse, purpose-led team of people who are really making a difference to the world around them.

We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.

Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work.

< m>Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

This is a permanent part-time mobile role of at least 15 hours per week and opportunities to pick up additional shifts to work with participants in their homes across South-Western Sydney LGA (Campbelltown, Liverpool, Fairfield, etc.)

• SCHADS Level 2 base rate from $33.93 per hour with salary packaging benefits, penalty rates, and superannuation
• Salary packaging benefits up to $8,550 per year (pay less tax)
• Saturday 9am to 4pm is fixed and must be flexible to work across the week from 9am to 5pm depending on the requirement

Our service operates 7 days a week environment from 9am to 5pm, Monday to Friday and occasionally weekends, e.g. Saturday 9am to 4pm and two more days with 4 hours per shift

Uniting is currently looking for flexible and dedicated Disability Support Workers to engage with participants living with various physical and mental disabilities under the National Disability Insurance Scheme (NDIS) across their homes in Southwestern Sydney. If you possess a caring and compassionate nature, along with a "can do" attitude, and you genuinely seek a job where you can make a meaningful difference by building their capacity with daily living, we have a role that is suitable for you.

What you will be doing:

• Aiding with daily life activities and assistance for community support, such as attending a doctor’s appointment and shopping.
• Supporting individuals with their educational and work-related endeavours.
• Facilitating access to various community, social, and recreational activities.
• Assisting with transportation to enable access to daily activities and engagements.

Who we are looking for:

• Previous experience in psychosocial disabilities
• Good communication skills and ability to do case notes through a mobile phone
• Possession of a valid NSW Working with Children Check and NDIS Workers Check
• NSW Driver’s license (can be on Green P Plates) , access to a reliable car and Comprehensive car insurance are required for the role.
• First Aid Certificate is also a necessary qualification.

Even better:

• A Certificate III or IV in Disability or Individual Support

In return we offer:

By joining Uniting as a Disability Support Worker, you can look forward to the following benefits:

• Maximum allowable up to $18, 50 salary packaging available (visit for more information).
• Comprehensive induction training from Day 1 including buddy shifts.
• 500 referral bonus can be generously rewarded for referring a friend who joins Uniting.
• Receive paid travel petrol reimbursements, making your work more convenient and accessible.
• Extensive opportunities for professional growth.
• A supportive and inclusive work environment.
• Corporate discounts and cash-back programs with major retailers

For more information, read the Position Description - Life Skills Supporter.pdf

If the idea of working for a progressive not-for-profit organisation excites you, then please APPLY.

Should you have any questions, please contact Sarah from Uniting’s Talent Acquisition Team at for more information.

p>Employment with Uniting is subject to satisfactory background checks, which include National Police Checks and Reference Checks.

ABOUT UNITING

When you are part of Uniting NSW.ACT, you are part of a diverse, purpose-led team of people who are really making a difference to the world around them.

We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.

Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work.

< m>Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.