2,101 Manager jobs in Australia

Operations Manager

Brisbane, Queensland IHG

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

At Hotel X, our mission is to create unforgettable experiences for our guests with every stay. We value flexibility, prioritising results over timesheets, and recognise the importance of work-life balance for our team members. Join us and be part of a team that is dedicated to excellence, innovation, and the ultimate in guest satisfaction.
**OUR CULTURE & VALUES**
+ Deliver excellence through service
+ Embrace a growth mindset
+ Communicate honestly and transparently
+ Consider people, community and planet
+ Have each other's backs and respect differences
+ Show up and bring positivity
+ Take accountability & own our mistakes
+ Entrepreneurial mindset where innovation is key.we want to push the boundaries of old school hospitality and shift the needle on a new way of doing things.
**HOW WILL YOU HELP US ACHIEVE OUR GOALS?**
As Operations Manager, you'll keep our hotel running seamlessly and ensure everything is working well - from rooms to housekeeping to engineering. You'll be responsible for making sure our guests are safe, comfortable, and delighted while maximising financial returns, driving team development, executing brand standards, and embedding Hotel X as Brisbane's most vibrant luxury destination. In this role, you'll also serve as Acting General Manager in their absence.
**Key Responsibilities:**
+ Act as the guardian of the guest journey, ensuring every touchpoint - from pre-arrival to departure - reflects the Hotel X promise of purposeful luxury and distinctive experiences.
+ Manage the day-to-day activities across Rooms, Housekeeping, and Engineering. Ensuring effective planning, rostering, and resource allocation to maintain optimal staffing levels and service coverage.
+ Establish clear performance expectations and personal development goals for all leaders and colleagues; ensure they have the necessary tools, training, and cross-training opportunities to succeed in their roles.
+ Lead the Front Office, Housekeeping and Engineering teams to ensure product quality (rooms, public areas, amenities) meets or exceeds guest expectations and supports Quality Evaluation Audit results.
+ Help the General Manager in the development, implementation and monitoring of financial and operational plans for the hotel. Provide regular direction and manage hotel operations for all departments.
+ Ensure a safe and secure environment for guests, team members and hotel assets incompliance with the hotel's or owner's policies and procedures and regulatory requirements.
+ Lead the hotel's commitment to sustainability by partnering with Engineering to improve energy efficiency and environmental performance.
+ Act as the Hotel's First Responder in emergency/crisis situations.
**WHY CHOOSE US?**
As a valued member of our dynamic team, you will have access to:
+ Fun! Enjoy team building, regular events, and a vibrant atmosphere
+ Discounted childcare, food/beverage & gym memberships with our hotel partners
+ The IHG Employee Room Benefit & Friends and Family Program
+ Performance incentives and recognition schemes
+ Hotel X pays for 100% of any 6 therapy, mental health, or coaching sessions each year plus access to a variety of well-being resources
+ Career development, mentoring and community support opportunities
+ The chance to experience a unique Hotel environment, a little different to the norm!
**WHAT WE NEED FROM YOU.**
+ Bachelor's degree / higher education qualification / equivalent in Hotel Administration, Business Administration 
+ Three years of guest service/hotel experience with at least two years in a higher management capacity, or an equivalent combination of education and experience
+ Exceptional communication and relationship-building skills
+ Experience in budget management and resource allocation
+ Passion for luxury hospitality and a commitment to delivering True Hospitality
+ Ability to thrive in a fast-paced, dynamic environment
+ Proficiency in the local language
If you are an experienced hotel operator with a passion for luxury hospitality, we invite you to apply for the Operations Manager position!
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.

Operations Manager

Geraldton, Western Australia Cummins Inc.

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

**DESCRIPTION**
Our culture believes in **_POWERING YOUR POTENTIAL_** . We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.
We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That's what **_#LifeAtCummins_** is all about.
We are seeking a self-motivated individual ready to step into a leadership position. The Geraldton Branch offers numerous growth opportunities, including support for the local port with automotive and marine services, as well as extensive gas genset work. Cummins Geraldton also hosts the Gas Engine Training Facility.
The **Operations Manager** role is a fantastic opportunity to grow the business and lead the service and parts teams. This position is a key appointment within the Western Region Leadership team and is accountable for achieving business objectives in the Midwest of WA.
**Key responsibilities:**
+ Manages customer satisfaction for the Branch as demonstrated by Net Promoter Score and Lens of the Customer programs.
+ Ensures service improvements; monitors Repair Event Cycle Time and manages process improvements within the branch.
+ Responsible for all functions and financial metrics for the branch.
+ Manages the branch to the Annual Operating Plan; monitors all appropriate business metrics including Branch balanced scorecard, profit and loss metrics, and asset metrics.
+ Develops and maintains business relationships with customers and develops new business partners and alliances for the branch.
+ Manages compliance with health, safety, and environmental standards and compliance.
+ Manages facilities maintenance; manages leases; recommends changes to facilities as appropriate.
+ Develops a culture of customer service in the branch; recruits, develops, motivates, and retains high quality customer service employees.
**Skills required:**
+ Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
+ Customer focus - Building strong customer relationships and delivering customer-centric solutions.
+ Decision quality - Making good and timely decisions that keep the organization moving forward.
+ Develops talent - Developing people to meet both their career goals and the organization's goals.
+ Drives results - Consistently achieving results, even under tough circumstances.
+ Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
**Compensation and Benefits:**
+ Annual Salary commensurate with experience
+ Superannuation
+ Participation in an annual variable compensation (bonus) program
+ Income protection insurance
+ PC software/hardware and a range of vehicles
+ Safety equipment / PPE and uniforms provided and a range of personal and professional benefits
**RESPONSIBILITIES**
The desirable skill set would be a Heavy Duty Automotive Trade or service experience in similar industry.
**QUALIFICATIONS**
+ Develops talent - Developing people to meet both their career goals and the organization's goals.
+ Drives results - Consistently achieving results, even under tough circumstances.
+ Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
**Job** General Management
**Organization** Cummins Inc.
**Role Category** On-site
**Job Type** Exempt - Experienced
**ReqID**
**Relocation Package** No
This advertiser has chosen not to accept applicants from your region.

Operations Manager

4870 Cairns, Queensland dnata catering and retail

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent

Want to elevate your career to a Higher Altitude?

Join Australia's premier inflight catering partner. We have an exciting opportunity

for an Operations Manager to join our amazing Cairns Airport team.

At dnata catering & retail the sky truly is the limit!

AVIATION SUPPORT BUSINESS OF THE YEAR 2025
AUSTRALASIAs AIRLINE CATERER OF THE YEAR 2025

More about this role:

To put it simply, you will be the central point of contact for day to day operational matters between our company and the Airlines, and the conduit for all communication between the operations team and clients.

This role will support the Unit Manager and the business to achieve our goals of meeting the daily production schedule of our airline customers and assisting with running the overall operations efficiently and safely, to rigorous standards.

In the Unit Manager’s absence, the Operations Manager will assume leadership and all decision making functions for BAU.

In a nutshell, your main responsibilities are:

  • Establishing and maintaining excellent working relationships with our internal and external customers.
  • Relay information for any changes to orders from aircraft to internal departments
  • Represent the company at internal and external functions, ensuring that the company and its products and services are presented in a strong and positive light.
  • Participating in and ensure that audit and quality controls are conducted regularly.
  • Providing expert advice to client airlines in all facets of customer service including logistical and customs information.
  • Improving customer service quality results by obtaining feedback from our clients
  • Establishing communication service standards and implement company productivity, quality and customer service standards.
  • Pro-actively address performance issues by identifying areas of non-performance as well as root cause, and provide support to prevent future occurrences, including any training required to individuals.
  • Contributing towards operational cost management through education and training especially in areas of flight make up, aircraft loading and inventory management.
  • Implement strategies for planning and forecasting, through effective use of business tools, systems and resources.
  • Assist with forecasting manpower and accurately rostering for the Operations
  • Build rapport and provide leadership and guidance to all staff whilst on shift
  • Assist the Unit Manager manage the daily operations of the business, including but not limited to the Production Kitchen, Stores and Purchasing, as well as our Customer Delivery team of Drivers.

What do you need to be successful in securing this role?

  • Positive Winning Attitude.
  • Knowledge or experience in a Client or Account Mgt role (preferred not essential)
  • Food Safety and HACCP qualifications desirable.
  • Available to work a rotating roster which may include weekends and public holidays from time to time.
  • Excellent written and verbal communication skills.
  • Solutions-Focused and strong problem-solving skills.
  • Ability to handle challenging situations with tact and diplomacy.
  • Demonstrated ability to work with a diverse group of stakeholders.
  • Sound knowledge of the airline catering industry (preferred not essential)
  • Possess a current clean MR or HR Drivers License (preferred not essential)
  • Available for occasional out of hours work to meet flight schedule demands.
  • Competent in documentation and records management.
  • Ability to obtain an ASIC pass and an Airside Driver’s Authority.
  • As you will be working in the Aviation Services industry, you will be required to obtain a clear National Police Check.

What’s in it for you?

  • Competitive salary.
  • 5 weeks annual leave.
  • Free onsite parking, daily staff meals, and uniforms.
  • Career development and progression.
  • Be part of a close knit and dedicated team that are committed to excellence.
  • Discounted Health Insurance, Tailored Novated Lease option and Wellbeing resources including free online exercise classes, and access to discounts at over 700 hundred of retailers (such as Woolworths, Caltex and JB-HiFi).

About Us

We are Australia’s largest and most admired inflight catering and retail partner. Specialising in inflight catering and retail, food manufacturing, and airport lounge management, our group of diverse brands enables us to deliver extensive service capabilities.

Chosen by many of the world’s top airlines, we operate 16 facilities across 10 cities and employ over 4,000 people who help us to produce over 64 million meals, and service more than 250,000 flights, each year.

Parent company dnata – part of the Emirates Group – is one of the world’s largest air services providers. Offering ground handling, cargo, travel, and inflight catering and retail services, dnata ensures the aviation industry operates smoothly and efficiently.

Want to know more about dnata catering and our global businesses? Visit our Australian careers website and watch a short video here:

Does this role sound perfect for you? If so, we want to hear from you!

To start the journey of joining our corporate team, click the link below and upload your resume and a cover letter that outlines your suitability for the role.

This advertiser has chosen not to accept applicants from your region.

Operations Manager

2000 Sydney, New South Wales Reserve Bank of Australia

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
  • Permanent Opportunity
  • Hybrid Work Environment
  • Be part of a high performing technical team
We are seeking an Operations Manager to join our Platform Engineering team in a permanent capacity. Reporting to the Cloud Platform Owner, this operations-focused role is responsible for ensuring the health, stability, and operational readiness of our cloud environments. You will lead a team of Cloud Platform Engineers, overseeing day-to-day platform operations and ensuring that infrastructure services are reliable, secure, and performant. Maintaining the operational integrity of the environment is paramount, and you will play a key role in driving incident response, monitoring, and continuous improvement across our cloud platforms. Hybrid work arrangements are available. About the role
  • Lead and manage the Cloud Platform Operations team, ensuring consistent service delivery, operational health, and performance of the Azure cloud environment
  • Oversee daily platform operations including monitoring, incident management, service availability, and escalation handling, with a strong focus on meeting KPIs and SLAs
  • Ensure all platform activities align with IT policies, governance frameworks, and compliance standards, maintaining consistency and accountability across the environment
  • Act as the primary escalation point for operational issues, coordinating resolution efforts across internal teams and external vendors to minimise service disruption
  • Build strong relationships with internal stakeholders and external vendors, managing service expectations, performance reviews, and escalations to ensure timely and effective resolution of issues
  • Collaborate with IT and business stakeholders to understand evolving requirements and ensure the platform continues to meet operational and strategic needs
  • Drive continuous improvement through data-driven insights, trend analysis, and proactive problem management to enhance service reliability and efficiency
  • Maintain and improve operational documentation, including runbooks, procedures, and knowledge articles to support team effectiveness and knowledge sharing
  • Ensure cloud governance, security, and risk management are embedded into all operational practices, with a focus on policy enforcement and compliance
  • Manage service requests and incident queues, ensuring timely triage, resolution, and communication, while effectively delegating tasks across the team
  • Support financial accountability by applying FinOps principles to monitor cloud spend, optimise resource usage, and align consumption with budget expectations
About you
  • You have at least four years of experience managing high-performing teams responsible for cloud platform operations, with a strong focus on service health, governance and reliable service delivery in Microsoft Azure environments
  • You thrive in leading cross functional teams, delegating tasks effectively and ensuring alignment with KPIs, SLAs and organisational goals
  • You are committed to maintaining high standards of compliance, security and governance across all cloud platform activities
  • You enjoy working in Agile environments and collaborating closely with stakeholders to deliver reliable and scalable cloud services
  • You prioritise doing things the right way, ensuring platform integrity, policy adherence and long term maintainability over quick fixes
  • You are passionate about continuous improvement and driving operational excellence across cloud environments
  • You have experience working within enterprise SDLC frameworks and understand the importance of structured change management in cloud operations
  • You are a strong communicator, able to translate technical concepts into business value and foster collaboration across teams
  • Cloud operations oversight, including service health monitoring, incident response coordination, and performance tuning.
  • Compliance and governance, ensuring alignment with regulatory standards such as ISO 27001, NIST, and APRA CPS 234.
  • FinOps awareness, supporting cost optimization and budget accountability across cloud platforms.
  • Strong communication and stakeholder engagement skills, translating operational insights into business value and aligning platform strategy with organizational goals.
Be More Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the Bank forward as an organisation. Be more means you can do more, for yourself and for Australia.
Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates. Application Close : October 04, 2025 .
This advertiser has chosen not to accept applicants from your region.

Operations Manager

6000 Perth, Western Australia ConsultANZ

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
ConsultANZ is actively recruiting an operations Manager for our client, a national top-tier civil construction company. The role involves overseeing projects related to road, pavement, and asphalt construction in Perth, Western Australia. We are seeking an experienced manager ready to advance in their career and contribute their knowledge and skillset to uphold the company's successful track record.

What's In It For You?

  • Support and guidance in helping you achieve your full potential and career aspirations.
  • Ongoing learning and training programs.
  • Work within a diverse and highly skilled workforce.
  • Build trust and long-lasting relationships within your desired profession.
  • Work for an industry-leading company within the civil engineering and construction sector.
  • Attractive salary package based on experience.
About You:
  • Civil contractor experience with at least 4 years in senior management (Senior Project Manager and above).
  • Relevant previous experience in pavements/roading/asphalt.
  • A good understanding and demonstrative experience of general civil engineering and technical elements.
  • Previous work history with an established Construction/Asphalting Company.
  • Have necessary experience and knowledge in auxiliary civil involved in surfacing and road construction such as asphalting and chip seal works.
Benefits:
  • An attractive base salary of $180k-$10k TFR based on experience and qualifications
  • Ongoing work with a reputable company.

APPLY NOW

if interested or email ***@consultanz.com.au to hear more about this opportunity.

REFER A FRIEND:

Was this opportunity not right for you? Do you know someone suitable? Refer a friend today and if successful, receive a 500 reward!

Additional information
  • Operations Manager
  • A salary package of 180k- 210k
  • Based in Perth, Western Australia
This advertiser has chosen not to accept applicants from your region.

Operations Manager

0800 Darwin, Northern Territory Department of Agriculture and Fisheries

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent

Vacancy End Date:

31/03/2027

Agency:

Department of Agriculture and Fisheries

Number of Vacancies:

1

Work Unit

National Browsing Ant Eradication Program NT – Biosecurity and Animal Welfare

Location:

Darwin

Primary Objective:

The Plant Biosecurity Branch is currently responding to a detection of the environmental pest Lepisiota frauenfeldi (browsing ant) and is undertaking activities to eradicate the pest, which includes surveillance monitoring, treatment, and associated activities. The Operations Manager will coordinate a small team in delivery of these activities in the greater Darwin area and remote regions of the NT, to support the eradication of browsing ant in accordance with the National Browsing Ant Eradication Program’s Response Plan.

This advertiser has chosen not to accept applicants from your region.

Operations Manager

4217 Bundall, Queensland Surfers Paradise

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent

Operations Manager – Accommodation Services (2 Hostels, 230 Guests)

Employer: Behome
Location: Surfers Paradise, QLD (Regional)
Salary: $70,000 – $85,000 + superannuation (commensurate with experience)
Position: Full-time, ongoing, weekend work

About Us

We operate two hostels in Surfers Paradise with capacity for approximately 230 residents, offering clean, safe, and community-focused accommodation for international students and working holiday makers. Our guests stay for at least 4 weeks. We pride ourselves on delivering a welcoming environment that feels like home.

About the Role

We are seeking an experienced Operations Manager (Accommodation Services) to oversee the daily functioning and smooth running of our two hostels. Reporting to the Hostel Manager and Directors, you will be responsible for coordinating staff, contractors, and resources to ensure excellent guest experiences and efficient operations.

This is a hands-on management role suited to someone with strong organisational skills and a background in hospitality or accommodation services.

Key Responsibilities

  • Oversee daily operations across two hostel sites (approx. 230 guests).

  • Supervise, roster, and support cleaning staff, tradespeople, and external contractors.

  • Manage procurement, supplier relationships, and stock levels.

  • Ensure compliance with safety, hygiene, and licensing regulations.

  • Monitor budgets, occupancy reports, and operational expenses.

  • Support the Hostel Manager by assuming full management duties two days per week , including guest relations, dispute resolution, and staff oversight.

  • Develop and implement systems to improve efficiency, cost control, and resident satisfaction.

  • Provide regular reporting to senior management.

Skills & Experience

  • Diploma or Bachelor qualification in hospitality, tourism, or business management OR at least 3–5 years’ relevant management experience in accommodation or hospitality operations.

  • Proven ability to supervise and coordinate staff and contractors.

  • Strong knowledge of compliance standards in accommodation or hospitality.

  • Excellent communication and leadership skills.

  • Ability to manage competing priorities across multiple sites.

  • High standard of spoken and written English.

What We Offer

  • Full-time, permanent role with opportunities for career progression.

  • A supportive, multicultural working environment.

  • The chance to make a meaningful impact on the experience of young international residents in Surfers Paradise.

To Apply:
Please submit your resume and a cover letter outlining your relevant experience and why you are the right person for this role.

This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Manager Jobs in Australia !

Operations Manager

3844 Traralgon, Victoria Knight Frank Australia

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
About Us

With a proven track record established more than 125 years ago, Knight Frank Australia is part of a global property powerhouse that shares the resources, knowledge and insights of more than 20,000 professionals spanning over 600 offices.

Want to learn more? Visit to explore our story, services, and what makes us different.

The Role

We are seeking an experienced Retail Operations Manager to oversee a portfolio of assets located South-East of Melbourne. In this role, you will be responsible for ensuring the efficient day-to-day management of each site.

The ideal candidate will have prior experience in shopping centre management and will understand the intricacies of a retail asset.

Key Responsibilities

Ensure a Planned Preventive Maintenance Program is established and managed appropriately. Be the primary contact for technical and maintenance advice. Day-to-day management of all matters relating to operations, engineering, risk and compliance. Provide recommendationsto improve efficiencies on maintenance and operational issues. Conduct regular inspections of the entire property, including all common areas and plant rooms. Carry out asset and plant inspections inclusive of accessing rooftop ladders for monthly roof inspections. Ensure that the Emergency Evacuation Training and Procedures for the property are compliant and adhered to. Assist the Centre Manager to drive sustainability goals including waste / recycling, energy, and water efficiencies. Develop relationships with other KFA service lines, and team members.

Who are we looking for?

Join a team where the uniqueness of our people is celebrated, contribution is rewarded, and voices are respected and heard. A place where everyone has the chance to perform at their best.

Minimum 2 years commercial/retail/industrial (as required) experience in the facilities and/or property industry. Trade qualification in electrical, mechanical engineering or plumbing; or significant work experience and demonstrated success in a similar role or related industry. Hold a valid driver’s licence for the performance of their duties. Solid understanding of all facets of Facilities Management. Excellent written and oral communication skills. Practical approach with a “can do” attitude.

What’s in It for You?

Benefits

We offer more than just a competitive salary you’ll enjoy a wide range of benefits designed to support your career, wellbeing, and lifestyle:

Flexible, Purpose-Driven Leave – Designed to suit your personal circumstances, including additional paid leave, wellness days and birthday leave. Career Development & Recognition –Access to learning, mentorship, and leadership programs, alongside performance bonuses and regular recognition awards. Lifestyle Perks – Enjoy discounts and rewards through our employee platform, The Vault. Inclusive & Community-Focused Culture – Participate in employee advocacy groups, reconciliation action plans, and paid volunteer days. Innovative Technology & Tools – Work with cutting-edge property tools and platforms to make your role more efficient and impactful.

Not the Perfect Fit?

We encourage applications from people of all backgrounds and abilities. Every person’s journey is unique, and we review applications on an individual basis. Even if your experience doesn’t perfectly align, you might have something we didn’t know we needed!

Please note: all successful candidates will be required to undergo police checks as part of our standard recruitment process. Applicants with Australian working rights need only apply. No Agencies please.
This advertiser has chosen not to accept applicants from your region.

Operations Manager

6160 Fremantle, Western Australia Amazon Commercial Services

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
DESCRIPTION Here at Amazon we are currently seeking for experienced Operations Managers to join our Customer Fulfillment team at our Fulfillment Center in Jandokot.

This is an excellent opportunity to be part of the AU Fulfillment Center (FC) leadership team during its phase of expansion and growth, whereby you get to define the process flows and shape up standard work routines as the operations scale up.

As an Operations Manager, you’ll deliver inspiring, inclusive leadership for the teams you supervise. But at the same time, you don’t shy away from getting involved whenever necessary.

You’ll be directly responsible for supervising a team of Area Managers and their direct reports: meanwhile, you will report to the Site Lead of your Fulfillment Center. The quality of your leadership is key to achievement in this role: you’ll motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.

Another key aspect of your role will be to coordinate on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you supervise. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.

Key job responsibilities:
  • Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,
  • Become a subject matter expert on specific, larger-scale processes and activities within FCs,
  • In your inventory control and systems environment, you’ll handle timely data collection, updating operations metrics on an hourly basis,
  • You’ll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure a high-quality customer experience,
  • Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels,
  • Implement process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon Operations network.
BASIC QUALIFICATIONS
  • Previous experience in leading large, diverse teams,
  • Experience in employee and performance management experience
  • Excellent communication skills, both verbal and written,
  • Proven experience in a similar, innovative logistics, distribution or manufacturing environment,
  • Proven ability in establishing and carry out root cause analysis, and then extract and analyse the data you generate.
PREFERRED QUALIFICATIONS
  • Completed Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field,
  • Experience with performance metrics, process improvement and Lean techniques,
  • Demonstrated problem solving skills and analytical skills,
  • Experience with a contingent workforce during peak seasons,
  • Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Commercial Operations Manager

Sydney, New South Wales Amgen

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

**HOW MIGHT YOU DEFY IMAGINATION?**
If you feel like you're a part of something bigger, it's because you are. At Amgen, our shared mission-to serve patients-drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We have reimagined the most important aspects of our work lives, creating more flexibility than ever before by applying a whole company mindset to plan around our personal needs and work preferences and in turn we are flexible to meet the needs of the business and honor our role in driving a thriving company-wide culture.
**Live - What you will do**
As **Commercial Operations Manager** , you'll play a pivotal role in enabling our field teams to deliver meaningful customer engagement. Based in Sydney and reporting to the Customer Engagement Excellence Lead, you'll enhance CRM and commercial systems, streamline targeting and account management, and drive scalable, self-service solutions. While this role has no direct reports, you'll collaborate across cross-functional teams and influence key stakeholders to shape smarter, more effective commercial operations. We're looking for someone analytical and collaborative, with strong data literacy and proven experience in Customer Relationship Management and Sales Force Effectiveness.
**Key Responsibilities include:**
+ Lead CRM strategy and system optimization to support effective customer engagement across field teams
+ Partner with global CRM and analytics teams to advocate for enhancements and ensure local relevance
+ Develop scalable, self-service training and onboarding resources to build field capability
+ Coordinate the "SFE Liaisons" group to embed CRM and Sales Force Effectiveness skills within the sales force
+ Evaluate emerging technologies (e.g., AI, predictive analytics) to enhance CRM capabilities and support smarter customer engagement
+ Oversee targeting and account planning processes, ensuring alignment with brand strategy and measurable impact
+ Govern CRM and commercial systems with continuous improvement frameworks, ensuring data integrity and reliable insights to empower field teams
+ Champion automation and field self-service across commercial operations
**Win - What we expect of you**
At Amgen, we value diversity and leverage our unique skills to serve patients. We're seeking a collaborative, tech-savvy individual with these attributes/qualifications:
+ Tertiary qualifications in business, marketing, or a related field
+ 5+ years' experience in pharmaceutical commercial operations, with expertise in sales force effectiveness, CRM optimisation and customer targeting.
+ Proven ability to improve sales productivity and effectiveness through data-driven strategies
+ Strong understanding of the Australian pharmaceutical market and commercial drivers
+ Hands-on experience with CRM systems (preferably Veeva) and commercial data analysis
+ Familiarity with automation, self-service analytics, and tools like Alteryx or Tableau to support decision-making
+ Strong stakeholder engagement and influencing skills, with ability to drive adoption of tools and processes across teams
+ Fluency in English, both in oral and written communication
+ Residency, and work rights in Australia essential
**Thrive - What you can expect of us**
As we work to develop treatments that take care of others, we work to care for our teammates' professional and personal growth and well-being.
+ A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
+ Vast opportunities to learn and move up and across our global organization
+ Generous Total Rewards Plan-comprising health, finance and wealth, work/life balance, and career benefits
To learn more about the Amgen difference: this sounds like the opportunity for you - please apply now!_**
**Applications Close** **Friday 3rd October** **2025,** but candidates are encouraged to apply asap. Preliminary interviews will be virtual and may commence on receipt of application.
Amgen is an Equal Opportunity employer and will consider you without regard to your race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Amgen Australia are focused on inspiring talent to directly connect with our brand. We respectfully request agencies do not submit unsolicited resumes and candidates are encouraged to always apply directly.
This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Manager Jobs