2,240 Jobs in Sydney

Location - Sydney, Australia

Function - Renewals

Department - Customer

Working Pattern - Hybrid; Full-time

Benefits – Benefits and Rewards

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out

We're looking for a driven and experienced Senior Renewals Manager to lead renewal strategies for key accounts. You'll play a vital role in boosting customer retention and revenue by managing renewals, identifying upsell opportunities, and acting as a trusted advisor to ensure customers get lasting value from our solutions.

• Develop and execute comprehensive renewal strategies for a portfolio of assigned accounts, ensuring timely and successful renewals.
• Proactively engage with customers to understand their business needs, identify potential challenges, and address any concerns related to their existing contracts.
• Confidently discuss commercials with customers, negotiate renewal terms, and effectively articulate the value proposition of our products and services. Identify and capitalize on upsell and cross-sell opportunities to expand customer relationships and drive revenue growth.
• Accurately forecast renewal rates and maintain a detailed pipeline of upcoming renewals.
• Collaborate closely with internal teams, including Sales, Customer Success, and Finance, to ensure a seamless and efficient renewal process.
• Effectively navigate and resolve challenging customer situations, including objections and potential churn risks.
• Ability to take lead in mitigating escalated enterprise customers requiring cross functional stakeholder

• 7+ years in renewals, account management, or a similar customer-facing role—preferably in SaaS.
• Proven track record of exceeding renewal targets and driving revenue growth.
• Strong commercial acumen with experience in contract negotiations and management.
• Excellent communication and relationship-building skills, even in challenging conversations.
• Proficiency in CRM tools like Salesforce and a passion for delivering exceptional customer experiences.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! 

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at  . All matters will be treated with strict confidence.

#LI-HT1 #LI-Hybrid #LI-Fulltime

Location - Australia

Function - Global Sales

Department - Digital Sales

Working Pattern - Hybrid 

Benefits – Benefits and Rewards

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out.

Ideagen is looking for a proactive Account Manager to nurture and grow relationships with our digital sales. You’ll own the customer journey—driving retention, expansion, and success—while collaborating across teams to deliver real value through our SaaS solutions. If you're passionate about strategic partnerships and helping SMEs thrive, we’d love to hear from you.

• Manage and grow mid-market client relationships, driving retention and revenue expansion.
• Own the full sales cycle—from onboarding to upselling and renewals.
• Keep your pipeline accurate and visible using Salesforce and HubSpot.
• Deliver tailored SaaS solutions through a consultative, data-driven approach.
• Identify growth opportunities and structure deals that deliver real value.
• Act as a trusted advisor, ensuring clients achieve success with Ideagen’s products.
• Stay ahead of product updates and industry trends to boost engagement and adoption.

• You've led high-performing account management or customer success teams in B2B SaaS.
• You understand pricing strategy and renewal mechanics.
• You've upsold strategic services before - and you've got the numbers to prove it.
• You can hold your own in a room full of senior stakeholders.
• You're data-driven, commercially minded, and can cut through the noise.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! 

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at  . All matters will be treated with strict confidence.

#LI-HT1 #LI-Hybrid #LI-Fulltime #LI-Melbourne

Location - Sydney, Australia 

Function - Marketing

Department - Digital Marketing

Working Pattern - Hybrid 

Benefits – Benefits and Rewards

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out.

As Head of Demand Generation, you’ll be the growth architect, bringing together performance, systems, and story to ignite demand generation and unlock rapid, scalable growth.

You’ll oversee demand generation across three dynamic portfolios, while personally taking the lead on the Heavy Industry portfolio in APAC. From owning digital performance channels like paid media and SEO to orchestrating full-funnel campaigns, delivering pipeline growth.

You’ll also lead a small, high-impact team of Demand Generation Managers, providing hands on leadership to drive execution excellence and foster a performance mindset.

You’ll take the lead, working closely with marketing teams from newly acquired businesses to ensure they’re not only onboarded seamlessly but set up early for success within Ideagen’s high-performance marketing engine.

• Lead high-impact demand generation initiatives that align with business priorities to meet pipeline (ABC) targets.
• Own and scale demand generation across the multiple industry portfolio – driving measurable pipeline growth in mining, construction, healthcare, manufacturing and education.
• Be the leading driver for marketing integration of newly acquired businesses onboarding the marketing functions seamlessly into Ideagen’s growth engine.
• Act as a change agent within the APAC marketing function, championing performance initiatives and improved  processes.
• Work cross-functionally at a strategic level, partnering with Product, Sales, and Revenue Operations to deliver unified, high-performing go-to-market initiatives.
• Partner with Segment Directors to develop and guide strategic growth plans across verticals, customer segments, and regions from Awareness to Advocacy.
• Take charge of end-to-end digital campaign strategy and execution across paid search, display, social, retargeting, and SEO,  driving bold, high-performing programs that cut through the noise and deliver real pipeline impact.
• Champion the collaboration between Marketing and BDR teams, partnering closely with the BDR Manager to drive joint initiatives and maximise pipeline impact.

• 8+ years in B2B SaaS or software marketing, with a focus on demand generation , performance marketing , and pipeline growth .
• Proven experience leading marketing integration and change management for acquired businesses.
• Strong track record of managing full-funnel marketing campaigns , from top-of-funnel awareness through to conversion.
• Demonstrated success in APAC markets , with knowledge of key industries such as mining, construction, healthcare, manufacturing or education.
• Experience working closely with BDR/Sales Development teams to align lead generation and pipeline acceleration initiatives.
• Hands-on experience managing small, high-performing marketing teams .
• Deep understanding of MarTech ecosystems , including CRM (Salesforce), Marketing Automation (Pardot), and analytics platforms.

Skills

• Strategic thinker with the ability to translate business goals into actionable marketing plans .
• Expertise in digital channels (SEO, Paid Search, Paid Social) and funnel optimisation.
• Strong project management skills with a track record of orchestrating cross-functional initiatives .
• Analytical mindset, skilled at tracking KPIs, measuring ROI , and deriving actionable insights.
• Exceptional stakeholder management and communication skills, with the ability to influence at all levels.
• Comfortable operating in a dynamic, fast-paced environment , managing multiple priorities.
• Strong leadership capabilities .
• Change agent mindset, able to navigate and lead through transformation and integration phases.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better.

Every day millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We're building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you'll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible working arrangements. If this is something you are interested in, please let us know during the application process.

Enhance your career and make the world a safer place!

#LI-WY #LI-Hybrid #LI-Fulltime #LI-Sydney

Customer Support Specialists (called Product Experts at Klaviyo) are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to our APAC customers who are scaling their businesses with Klaviyo.

We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software.

How you will make a difference:

• Develop an in-depth knowledge of the Klaviyo platform

• Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email and live chat

• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies

• Diagnose software issues and resolve escalated customer complaints engage using established processes

• Provide support & guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions)

• Communicate thoughtfully and effectively with all Klaviyo customers

• Document troubleshooting and problem resolution steps.

Who You Are:

• A thoughtful communicator who is excellent at communicating through a variety of channels that require both written and verbal skills.

• Passionate about creative problem solving for customers and end users

• Self-motivated, eager to learn and thrive in a collaborative environment

• Capable of adapting quickly to changing priorities

• Experience with or able to quickly pick-up:

• Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, and Salesforce

• Web works, networking, and software products

• DNS, IPs and other networking concepts

• APIs

• Email marketing platforms and E-Commerce platforms

Requirements:

• Full authorisation to work in Australia without any restrictions

• Ability to work a Saturday - Wednesday working week (working weekends)

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

We’re looking for an Employer Branding Coordinator to help showcase what it’s really like to work at the Qantas Group. You’ll create content, run campaigns and keep our careers site fresh and engaging - making sure helping make our brand shine throughout the candidate journey. If you’re creative, collaborative and love bringing stories to life, we’d love to hear from you.

Could you be our next Internal Communications Superstar?

Are you a strategic storyteller with a passion for connecting people to purpose? Do you thrive in fast-paced environments where your creativity and influence can shape culture across a national workforce? If so, we’ve got a golden opportunity for you! McDonald’s Australia is on the lookout for a dynamic communications superstar to join our Impact and Corporate Relations team. This is your chance to shape internal communications for one of the most iconic brands in the world - bringing our strategy, values, and culture to life for over 100,000 employees across the country.

What can you expect on a day-to-day basis?

• Designing and delivering a bold, multi-channel comms strategy that drives engagement across the System

• Creating content that rallies our people around McDonald’s strategy and values from email to podcasts to Town Halls.

• Uncovering and sharing powerful stories from across our local and global teams.

• Owning our internal platforms and keeping the heartbeat of Macca’s culture pulsing.

• Partnering with senior leaders and global teams to align messaging and elevating employee experience.

Project & Operations Coordinator

Location: Sydney (Hybrid/Remote)
Type: Part-time Contract (3 days/week)

We’re looking for a Project & Operations Coordinator to support the smooth running of our brand consultancy, helping manage client projects, deliver campaigns, and keep day-to-day operations on track.

You’ll work closely with the founder and a network of consultants and specialists across retail and technology clients. This is a hands-on, part-time role suited to someone organised, proactive, and comfortable wearing a few hats, from campaign delivery and partner comms to studio admin and general ops.

What You’ll Do

Project Support

• Track timelines, deliverables, and project tasks

• Liaise with consultants, partners and internal teams to keep work moving

Campaign Coordination

• Support campaign and go-to-market rollouts (e.g. asset delivery, communications, deadlines)

• Coordinate with external partners and creative teams

Studio Ops & Admin

• Assist with scheduling, client comms, and documentation

• Prepare presentations, chase feedback, and assist with research as needed

General Support

• Act as a reliable go-to across consultancy operations

You Might Be a Fit If You…

• Have 2+ years’ experience in a coordination, operations, or project support role

• Are confident juggling multiple priorities and timelines

• Have strong communication and admin skills (Google Workspace, Notion, etc.)

• Are detail-oriented, resourceful, and able to work independantly

About Us

We’re a boutique brand consultancy working with ambitious brands across Australia and globally. Our projects blend strategic thinking with hands-on delivery, and we’re looking for someone excited to grow across both.