429 IT Specialist jobs in Australia

**Description**
+ Support a 24x7 operation - team works a 12-hour, rotating shift pattern.
+ The successful applicant will have to be an Australian Citizen and hold an active TSPV Security Clearance Support for **relocation to Alice Springs, NT.**
+ Leidos is a great place to work. Learn more about our culture and benefits by visiting us here: Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and Responsibilities**
Leidos supports systems used at the Joint Defence Facility in Alice Springs. In conjunction with Leidos colleagues and the customer, key responsibilities include (but are not limited to):
+ Research problems by accessing internal and external knowledge databases.
+ Perform hardware troubleshooting, repair, replacement and incident resolution.
+ Plan and coordinate maintenance activities. Perform upgrades and support the transition and acceptance of new and modified systems.
+ Communicate with customers to fully understand the incident, service request or problem.
+ Monitor, review, update, and dispose of ServiceNow/HelpNow system tickets assigned to the program per the required Performance Requirements Standards and level of information details.
**What You'll Bring to Make an Impact**
+ Equivalent tertiary education and experience in responsibilities outlined above.
+ Working knowledge of ServiceNow/HelpNow (or similar applications).
+ CISSP certificate or equivalent.
We're most interested in your strengths, what you want to learn and how far you want to go.
**This role requires the successful applicant to be an Australian Citizen and hold an active TSPV security clearance.**
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal-opportunity organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network,Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - 1 virtual interview, 1 face to face & background checks.
+ Applicants must also meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances, this can limit persons who hold dual nationality, permanent residency, or are former nationals of certain countries, as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team at if you'd like to discuss any additional support during your application or throughout the recruitment process.
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00155298-OTHLOC-PL-2D5264
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

**Description**
+ Support a 24x7 operation - team works a 12-hour, rotating shift pattern.
+ The successful applicant will have to be an Australian Citizen and hold an active TSPV Security Clearance Support for **relocation to Alice Springs, NT.**
+ Leidos is a great place to work. Learn more about our culture and benefits by visiting us here: Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and Responsibilities**
Leidos supports systems used at the Joint Defence Facility in Alice Springs. In conjunction with Leidos colleagues and the customer, key responsibilities include (but are not limited to):
+ Research problems by accessing internal and external knowledge databases.
+ Perform hardware troubleshooting, repair, replacement and incident resolution.
+ Plan and coordinate maintenance activities. Perform upgrades and support the transition and acceptance of new and modified systems.
+ Communicate with customers to fully understand the incident, service request or problem.
+ Monitor, review, update, and dispose of ServiceNow/HelpNow system tickets assigned to the program per the required Performance Requirements Standards and level of information details.
**What You'll Bring to Make an Impact**
+ Equivalent tertiary education and experience in responsibilities outlined above.
+ Working knowledge of ServiceNow/HelpNow (or similar applications).
+ CISSP certificate or equivalent.
We're most interested in your strengths, what you want to learn and how far you want to go.
**This role requires the successful applicant to be an Australian Citizen and hold an active TSPV security clearance.**
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal-opportunity organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network,Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - 1 virtual interview, 1 face to face & background checks.
+ Applicants must also meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances, this can limit persons who hold dual nationality, permanent residency, or are former nationals of certain countries, as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team at if you'd like to discuss any additional support during your application or throughout the recruitment process.
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00155298
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

**Description**
+ Support a 24x7 operation - team works a 12-hour, rotating shift pattern.
+ The successful applicant will have to be an Australian Citizen and hold an active TSPV Security Clearance Support for **relocation to Alice Springs, NT.**
+ Leidos is a great place to work. Learn more about our culture and benefits by visiting us here: Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and Responsibilities**
Leidos supports systems used at the Joint Defence Facility in Alice Springs. In conjunction with Leidos colleagues and the customer, key responsibilities include (but are not limited to):
+ Research problems by accessing internal and external knowledge databases.
+ Perform hardware troubleshooting, repair, replacement and incident resolution.
+ Plan and coordinate maintenance activities. Perform upgrades and support the transition and acceptance of new and modified systems.
+ Communicate with customers to fully understand the incident, service request or problem.
+ Monitor, review, update, and dispose of ServiceNow/HelpNow system tickets assigned to the program per the required Performance Requirements Standards and level of information details.
**What You'll Bring to Make an Impact**
+ Equivalent tertiary education and experience in responsibilities outlined above.
+ Working knowledge of ServiceNow/HelpNow (or similar applications).
+ CISSP certificate or equivalent.
We're most interested in your strengths, what you want to learn and how far you want to go.
**This role requires the successful applicant to be an Australian Citizen and hold an active TSPV security clearance.**
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal-opportunity organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network,Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - 1 virtual interview, 1 face to face & background checks.
+ Applicants must also meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances, this can limit persons who hold dual nationality, permanent residency, or are former nationals of certain countries, as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team at if you'd like to discuss any additional support during your application or throughout the recruitment process.
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00155298-OTHLOC-LOCATION-2D3-2D19002
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

**Description**
+ Support a 24x7 operation - team works a 12-hour, rotating shift pattern.
+ The successful applicant will have to be an Australian Citizen and hold an active TSPV Security Clearance Support for **relocation to Alice Springs, NT.**
+ Leidos is a great place to work. Learn more about our culture and benefits by visiting us here: Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and Responsibilities**
Leidos supports systems used at the Joint Defence Facility in Alice Springs. In conjunction with Leidos colleagues and the customer, key responsibilities include (but are not limited to):
+ Research problems by accessing internal and external knowledge databases.
+ Perform hardware troubleshooting, repair, replacement and incident resolution.
+ Plan and coordinate maintenance activities. Perform upgrades and support the transition and acceptance of new and modified systems.
+ Communicate with customers to fully understand the incident, service request or problem.
+ Monitor, review, update, and dispose of ServiceNow/HelpNow system tickets assigned to the program per the required Performance Requirements Standards and level of information details.
**What You'll Bring to Make an Impact**
+ Equivalent tertiary education and experience in responsibilities outlined above.
+ Working knowledge of ServiceNow/HelpNow (or similar applications).
+ CISSP certificate or equivalent.
We're most interested in your strengths, what you want to learn and how far you want to go.
**This role requires the successful applicant to be an Australian Citizen and hold an active TSPV security clearance.**
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal-opportunity organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network,Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - 1 virtual interview, 1 face to face & background checks.
+ Applicants must also meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances, this can limit persons who hold dual nationality, permanent residency, or are former nationals of certain countries, as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team at if you'd like to discuss any additional support during your application or throughout the recruitment process.
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00155298-OTHLOC-PL-2D3331
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

**Description**
+ Support a 24x7 operation - team works a 12-hour, rotating shift pattern.
+ The successful applicant will have to be an Australian Citizen and hold an active TSPV Security Clearance Support for **relocation to Alice Springs, NT.**
+ Leidos is a great place to work. Learn more about our culture and benefits by visiting us here: Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and Responsibilities**
Leidos supports systems used at the Joint Defence Facility in Alice Springs. In conjunction with Leidos colleagues and the customer, key responsibilities include (but are not limited to):
+ Research problems by accessing internal and external knowledge databases.
+ Perform hardware troubleshooting, repair, replacement and incident resolution.
+ Plan and coordinate maintenance activities. Perform upgrades and support the transition and acceptance of new and modified systems.
+ Communicate with customers to fully understand the incident, service request or problem.
+ Monitor, review, update, and dispose of ServiceNow/HelpNow system tickets assigned to the program per the required Performance Requirements Standards and level of information details.
**What You'll Bring to Make an Impact**
+ Equivalent tertiary education and experience in responsibilities outlined above.
+ Working knowledge of ServiceNow/HelpNow (or similar applications).
+ CISSP certificate or equivalent.
We're most interested in your strengths, what you want to learn and how far you want to go.
**This role requires the successful applicant to be an Australian Citizen and hold an active TSPV security clearance.**
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal-opportunity organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network,Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - 1 virtual interview, 1 face to face & background checks.
+ Applicants must also meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances, this can limit persons who hold dual nationality, permanent residency, or are former nationals of certain countries, as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team at if you'd like to discuss any additional support during your application or throughout the recruitment process.
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00155298-OTHLOC-PL-2D2677
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

**Description**
+ Support a 24x7 operation - team works a 12-hour, rotating shift pattern.
+ The successful applicant will have to be an Australian Citizen and hold an active TSPV Security Clearance Support for **relocation to Alice Springs, NT.**
+ Leidos is a great place to work. Learn more about our culture and benefits by visiting us here: Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and Responsibilities**
Leidos supports systems used at the Joint Defence Facility in Alice Springs. In conjunction with Leidos colleagues and the customer, key responsibilities include (but are not limited to):
+ Research problems by accessing internal and external knowledge databases.
+ Perform hardware troubleshooting, repair, replacement and incident resolution.
+ Plan and coordinate maintenance activities. Perform upgrades and support the transition and acceptance of new and modified systems.
+ Communicate with customers to fully understand the incident, service request or problem.
+ Monitor, review, update, and dispose of ServiceNow/HelpNow system tickets assigned to the program per the required Performance Requirements Standards and level of information details.
**What You'll Bring to Make an Impact**
+ Equivalent tertiary education and experience in responsibilities outlined above.
+ Working knowledge of ServiceNow/HelpNow (or similar applications).
+ CISSP certificate or equivalent.
We're most interested in your strengths, what you want to learn and how far you want to go.
**This role requires the successful applicant to be an Australian Citizen and hold an active TSPV security clearance.**
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal-opportunity organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network,Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - 1 virtual interview, 1 face to face & background checks.
+ Applicants must also meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances, this can limit persons who hold dual nationality, permanent residency, or are former nationals of certain countries, as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team at if you'd like to discuss any additional support during your application or throughout the recruitment process.
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00155298-OTHLOC-PL-2D5257
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

**Description**
+ Support a 24x7 operation - team works a 12-hour, rotating shift pattern.
+ The successful applicant will have to be an Australian Citizen and hold an active TSPV Security Clearance Support for **relocation to Alice Springs, NT.**
+ Leidos is a great place to work. Learn more about our culture and benefits by visiting us here: Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and Responsibilities**
Leidos supports systems used at the Joint Defence Facility in Alice Springs. In conjunction with Leidos colleagues and the customer, key responsibilities include (but are not limited to):
+ Research problems by accessing internal and external knowledge databases.
+ Perform hardware troubleshooting, repair, replacement and incident resolution.
+ Plan and coordinate maintenance activities. Perform upgrades and support the transition and acceptance of new and modified systems.
+ Communicate with customers to fully understand the incident, service request or problem.
+ Monitor, review, update, and dispose of ServiceNow/HelpNow system tickets assigned to the program per the required Performance Requirements Standards and level of information details.
**What You'll Bring to Make an Impact**
+ Equivalent tertiary education and experience in responsibilities outlined above.
+ Working knowledge of ServiceNow/HelpNow (or similar applications).
+ CISSP certificate or equivalent.
We're most interested in your strengths, what you want to learn and how far you want to go.
**This role requires the successful applicant to be an Australian Citizen and hold an active TSPV security clearance.**
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal-opportunity organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network,Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - 1 virtual interview, 1 face to face & background checks.
+ Applicants must also meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances, this can limit persons who hold dual nationality, permanent residency, or are former nationals of certain countries, as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team at if you'd like to discuss any additional support during your application or throughout the recruitment process.
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00155298-OTHLOC-PL-2D0397
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

Title:
System Administrator
Your KBR future - delivering solutions and changing the world
About KBR:
We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal - to improve the world.
We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 80 countries and operations in over 30 countries.
For 65 years, KBR and its heritage companies are proud to have delivered some of Australia's largest and most complex projects.
With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects?with?a digital mindset driving?innovation within our business and for our customers.
We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers.
From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.
KBR comprises a talented team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to our customers.
Learn more about our business - Opportunity
The Systems Administrator is responsible for the support, maintenance, and ongoing improvement of client ICT Service Desk environments, ensuring high availability and performance across systems and services. Operating under the direction of the Service Desk Manager, this role provides technical support for incidents, service requests, and changes, and plays a key part in maintaining system health and stability for KBR clients.
The Systems Administrator will perform in-depth troubleshooting, escalate i ncidents as appropriate , and work collaboratively with other technical teams to resolve complex issues. This role requires a proactive approach to system monitoring, patching, and documentation, along with the ability to support scheduled changes and respond to incidents both during and outside of business hours , as required .
Responsibilities
The key responsibilities of the role will include, but are not limited to:
Service Operation s
+ Provide day-to-day administration and support of client systems, servers, and infrastructure .
+ Monitor system health, capacity , and performance using appropriate tools and dashboards .
+ Respond to and resolve escalated service requests and incidents in a timely matter and in accordance with SHIs .
+ Admini ster Service Desks across several government networks with varying sizes and classifications .
+ Ensure that service operations adhere to relevant SoWs, SHIs, and ITIL-based service management practices .
+ Participate in on-call and 24x7 support rosters , as required .
Incident & Problem Management
+ Conduct root cause analysis for re curring issues and develop preventative measures .
+ Escalate complex or unresolved issues to L3 , where necessary .
+ Maintain clear and detailed records of incidents, actions taken, and outcomes .
+ Support the Service Desk Manager in tracking ticket trends and recommending service improvement.
Maintenance & Continuous Improvement
+ Perform routine system maintenance, including patching, updates, backups, and health checks.
+ Ident ify and propose opportunities for automation or efficiency improvements within the environment.
+ Assist in onboarding new technologies or services in line with client needs and company strategy.
Collaboration & Documentation
+ Work collaboratively with support staff, providing guidance, mentoring, and knowledge transfer.
+ Maintain and update technical documentation, including procedures, system conf igurations, and knowledge base articles.
+ Liaise with other technical team s to coordinate support and delivery activities.
+ Participate in service reviews and/or technical meetings , as required .
Incident Response & Crisis Management
+ Act as a primary escalation point for Service Desk ICT incidents , working closely with internal teams and external partners to restore services quickly and effectively.
+ Participate in post-incident reviews to analyse root causes and implement preventive measures.
Qualifications, Skills and Experience
Essential:
+ Experience supporting Microsoft technologies such as Windows Server 2016/2019/202 2 .
+ Experience supporting virtuali s ation platforms ( eg. VMWare, Nutanix, Hyper- V) .
+ Working knowledge of network fundamentals ( eg. TCP/IP, VPN, firewalls, routing/switching) .
+ ITIL V3/4 Foundation Certification.
+ NV1 Security clearance (with the ability to upgrade to NV2) .
+ Ability to troubleshoot complex issues methodically and communicate findings clearly.
+ Strong documentation and organi s ational skills.
Desirable :
+ 2 + years' experience in a similar S ystems A dministration or IT support role.
+ Experience working with government ICT products, services and programs.
+ Experience working with Redhat technologies ( eg. RHEL 7/8/9)
+ Familiarity with monitoring platforms ( eg. Elastic , SCOM ) .
+ Experience working with backup and DR solutions ( eg. HYCU , DPM, Ve eam ) .
Soft Skills:
+ Clear verbal and written communication skills, par ticularly in documenting technical solutions.
+ Ability to work independently as well as part of a collaborative team.
+ Professionalism in client interactions, with a focus on customer service and support excellence.
+ Adaptability and willingness to continuously learn and develop technical skills.
Benefits of KBR
+ A workplace culture certified as a Great Place To Work (Aus, India, UK & US)
+ Flexible working conditions
+ Competitive salary (including annual reviews)
+ Paid Parental leave
+ Paid Reservist leave
+ Income protection
+ Corporate rewards
+ Salary packaging/Novated leasing
+ Discounted employee stock purchase plans
+ Flu shots, skin checks and private health insurance discounts
+ Career development: Online learning, mentorship and career pathways
If you're ready to shape tomorrow, let's get started. Apply Now!
KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.
As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.
#LI-JAW1

**Requistion ID** : 80624
Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina, USA. The company's shares are listed in the United States on NASDAQ under the symbol XRAY.
**Bringing out the best in people**
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us.
Working at Dentsply Sirona you are able to:
**Develop faster** - with our commitment to the best professional development.
**Perform better** - as part of a high-performance, empowering culture.
**Shape an industry** - with a market leader that continues to drive innovation.
**Make a difference** -by helping improve oral health worldwide.
**What We Are Looking For** **- Scope of Role**
We are looking for an experienced and talented Technical Support Specialist that will be responsible for delivering both customer service and advanced technical support to internal and external stakeholders for Dentsply Sirona's SureSmile Software. Key responsibilities include providing guidance on case planning, software navigation, and related processes via email and telephone.
Given the lean structure of the team, the role requires flexibility and the ability to operate across a broad range of functions. Additionally, as this position supports time zones across the APAC region and operates within a global organization, there is an expectation of availability outside standard business hours.
**What Will You Do** **- Responsibilities for Employment**
§ Manages all order- and software-related queries from all SureSmile customers
§ Repsonds to calls and/or emails by gathering requested information, creating cases and following or escalate case to resolution
§ Supports software intergratios and exports of STL/DICOM Files
§ Handles end to end management of multiple projects and customer issues
§ Records all order- or software-related queries and follow/escalate to resolution
§ Works as part of a broader customer support team, providing back up and support and sharing responsibility for completion of tasks as required
§ Collaborates across departments including Customer Support, Shipping, Supply Chain , User Maintenance, Manufacturing, and Digital Lab, Field Support Team
§ Documents of all pertinent end-user identification information, including name, practice, contact information and nature of problem or issue
§ Issues escalations, when needed, to appropriate person or department
§ Communicates regularly with manager and customer to keep interested parties updated and informed about status and ultimate resolution of issue
§ Processes orders/changes according to the established department policies and procedures
§ Informs customer of unit pricing, shipment dates, anticipated delays and any additional information including addressing customer billing questions
§ Tracks orders and deliveries to check overdue dispatches and delivery status
§ Manages data updates and shipment files to ensure the work trail and delivery rescheduling
§ Manages return of goods with the shipping and IT department, and ensure correct customs documentation
§ Monitors open and unconfirmed orders; reviews open physical or digital lab orders, resolving open or unconfirmed orders in the ERP or Manufacturing Web Manager
§ Tracks inventory for all VPro, Dr and Patient Kit Orders in the ERP system and communicates with the warehouse
§ Develops and refines processes and procedures to support continuous improvement
§ Maintains confidentiality of patient information
§ Adheres to all health and safety procedures and policies to ensure a safe working environment
§ Complies with company and departmental policies and administrative requirements.
§ Performs other duties as assigned or as needed
**Who You Are** **- Qualifications**
**Education** : High School Diploma or GED equivalent required; or relevant degree
**Years and Type of Experience** :
§ A minimim of 2 years of experience working in a Customer Support and/or Technical Support environment preferred
§ Dental knowledge and/or experience, preferrably in Orthodontics is a plus
§ Dental certification and/or training a plus
§
**Key Skills, Knowledge & Capabilities:**
§ Proficient in Microsoft Office Suite, browser-based software, basic computer hardware
§ Proficient in Internet and Email Applications
§ Knowledge of CRM systems
§ Knowledge of technical support software, such as, AX, SAP & Salesforce and SmartSolve
§ Ability to manage difficult or emotional customer situations in a timely and professional manner
§ Ability to educate or coach customers via telephone, in person, or in a classroom setting
§ Ability to provide technical assistance via TeamViewer for screen sharing and troubleshooting
§ Ability to handle multiple projects simultaneously with w high degree of professionalism and prioritization
§ Strong communication, collaboration, analytical and leadership skills
§ Strong problem assessment, analytical, decision-making, and problem-solving skills
§ Strong customer service and interpersonal skills, including rapport-building, listening and questioning
§ Excellent verbal, written and communication skills
§ Ability to build productive relationships in a global environment
§ Excellent troubleshooting skills
§ Strong documentation skills
§ Multilingual (read, speak, and write) a plus
§ Availability to work 1st, 2nd, 3rd or variable shift
**How We Lead the DS Way** **- Key Leadership Behaviors**
§ Actively articulates and promotes Dentsply Sirona's vision, mission and values.
§ Advocates on behalf of the customer.
§ Promotes high performance, innovation and continual improvement.
§ Consistently meets Company standards, ethics and compliance requirements.
§ Clear and effective communication with stake holders, which span across multiple levels, socio-geographic areas and functional expertise.
**Physical Requirements**
**Professional Physical Demands:**
While performing the duties of this job, the employee is frequently required to sit, stand, speak, use hands, reach with hands and arms, see listen and type. May need to lift up to 25 pounds.
**Environmental Requirements**
**Professional Work environment:**
Work primarily performed in an office environment. The noise level is usually moderate with limited temperature fluctuations. May require travel using different forms of transportation.
Dentsply Sirona is an EEO employer committed to fairness, diversity and respect. As such, Dentsply Sirona will respond to requests for Reasonable Adjustments from applicants with disabilities.
We encourage applications from all members of the community, including people from indigenous and culturally diverse backgrounds. All successful applicants must be eligible to work in Australia and New Zealand.
We look forward to receiving your application.
For more information about Dentsply Sirona, please go to note Dentsply Sirona operates a direct sourcing model so please no agency introductions.