31 Receptionist jobs in Australia

Receptionist

Perth, Western Australia Stantec

Posted 7 days ago

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Job Description

Receptionist - ( IP )
**Description**
The office receptionist is instrumental in ensuring an efficient, safe and welcoming workplace for staff, clients and visitors. You will be the 'go-to' person located at the 'hub' of the office.
You will carry out duties and tasks related to reception functionalities including: handling telephone calls and enquiries, meeting and greeting visitors, coordinating postage and couriers and facilitating resources, meetings and room bookings.
In addition, the office receptionist is responsible for additional administrative tasks - as required, to assist the Shared Services team and local team.
**Day to day tasks would involve:**
+ Welcoming clients/visitors and answering calls professionally
+ Keeping reception and kitchen areas tidy and presentable
+ Managing meeting room bookings, setups, and refreshments
+ Handling couriers, mail, and packages
+ Ordering and maintaining office and kitchen supplies
+ Providing basic IT/AV and office support
+ Coordinating maintenance and reporting building issues
+ Supporting onboarding/offboarding and access card management
+ Organising catering, internal comms, and small team events
+ Assisting with formatting, printing, and document preparation
+ Booking travel and reconciling expenses
+ Providing general admin support to the team
+ Maintaining filing systems (online and physical)
+ Assisting with office safety checks and HSSE communications
+ Managing PPE stock and distribution
+ Ensuring a clean, safe, and well-organised workplace
**To be successful for this role you'll need:**
+ Minimum 2 years' experience in an administration, office support, or reception role
+ Excellent communication and organizational skills
+ Proficient in Microsoft Office; quick to learn internal systems
+ Attention to detail and initiative in identifying and resolving issues
+ Ability to handle confidential information professionally
**What we offer**
Along with a competitive salary, we offer many other benefits to ensure your professional development & wellbeing is ongoing
+ Option to purchase additional annual leave (up to 4 weeks)
+ Mentoring for your own development and the opportunity to mentor others
+ A friendly team environment, with dedicated and enthusiastic staff committed to producing high quality service and deliverables
+ Active social club with regular activities
+ Professional memberships & Global developing professionals network
+ Salary Continuance Insurance (SCI)
+ Mental health and wellbeing programs & Employee Assistance Program; and
+ Service recognition awards
**About Stantec**
The Stantec community unites over 30,000 employees working in over 450 locations across six continents. We collaborate across disciplines and industries to bring buildings, energy, resources, water, environmental, transport and infrastructure projects to life.
At Stantec we have created a workplace where people are respected and encouraged to reach their full potential. Our team enjoy a fun and flexible working environment where they are supported in reaching their career goals and delivering value to Stantec's clients.
**Culture**
Stantec is serious about healthy work-life balance, diversity, inclusion & equity, indigenous relations, innovation, community engagement, corporate sustainability, and social wellbeing. We have employee groups for women, LGBTQI , neurodiversity, and more! Our employees play sport, fundraise, volunteer, learn, and have fun together.
**How to apply**
Please submit your most recent CV, outlining your relevant experience by following the apply button.
No Agency CV's will be accepted.
**Qualifications**
-
**Primary Location** : Australia-Western Australia-Perth
**Organization** : BC-3074 Shared Services-AU Perth WA
**Employee Status** : Temporary
**Job Level** : Individual Contributor
**Travel** : No
**Schedule** : Part-time
**Job Posting** : Sep 14, 2025, 8:46:03 PM
**Req ID:** IP
Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans
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Receptionist

Perth, Western Australia CBRE

Posted 16 days ago

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Job Description

Receptionist
Job ID

Posted
11-Aug-2025
Role type
Full-time
Areas of Interest
Administrative, Customer Service
Location(s)
Perth - Western Australia - Australia
**Key Client Account in our GWS business**
**Work with a Facilities Management Team**
**Technology client - 20 hours per week 9am to 1pm with some flexibility.**
CBRE is the world's leading and largest commercial real estate services and investment firm; a growing and visionary organization, comprised of the best and brightest professionals. Within Global Workspace Solutions, also known as GWS, we are invested in the development and unique needs of our diverse employees and client accounts.
**Here's a snapshot of your day;**
+ Receives and directs incoming calls to appropriate personnel and voicemail.
+ Ensuring the welcome area and welcome desk is clean and presentable.
+ Coordinates catering for meeting and events.
+ Maintain and check kitchen and office supplies. Order office supplies and other common use items for the site.
+ Assist with administration and facilities duties
+ Create, assign, and review work orders, purchase request generations & invoice receipting
+ Coordinates work orders processes and work delivery with subcontractors and vendors to ensure compliance with SLAs and assist in resolving problems
**What you'll need to thrive in this role:**
+ Customer service focus with the ability to communicate with internal and external clients at all levels
+ Experience in customer service and/or front of house / client facing in a professional / corporate environment.
+ Exposure in facilities management
+ Excellent time management and organization skills with the ability to manage workflow and priorities and meet deadlines.
+ Intermediate to advanced level in core Microsoft Packages - Word, Excel, and Outlook
**What's in it for you?**
+ Rewarding career with great developmental opportunities within GWS and across CBRE
+ A great opportunity to make your mark in a growing business.
+ Extensive training opportunities which can be tailored to your career goals
+ Opportunity to be exposed to world class facilities management service
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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Spa Receptionist

Sydney, New South Wales Hyatt

Posted 16 days ago

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Job Description

**Description:**
**About Park Hyatt Sydney**
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches
**About the role**
+ Carry out reception and administration duties as required.
+ Greet all guests in a welcoming and helpful manner.
+ Liaise with all other practitioners, therapists, staff departments to ensure a harmonious and peaceful environment.
+ Be familiar with the operation of cash register balancing, closing procedures and ordering of stock.
+ Oversee retail sales as required.
+ Make appointments for services and programs as required and ensure that the guest is directed to the correct area for their appointment.
**Qualifications:**
+ Good administrative skills
+ Good computer skills particularly in the use of MS Office
+ Knowledgeable of Spa and Beauty treatments
+ Excellent knowledge of the Spa industry
+ Good retail selling skills
+ Previous experience as a Spa Therapist or Spa Receptionist is essential
**Working at Park Hyatt Sydney will include:**
+ Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets
+ Access to complimentary and discounted Hyatt accommodation worldwide
+ Access to internationally recognised learning and development programs and opportunities
+ Access to an employee assistance program and paid family leave benefits
+ Being part of a diverse and inclusive team, passionate about their work
A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces with the aim to create an authentic culture of care and service.
Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
If you are looking for a fulfilling career, please apply through Location:** AU-NS-Sydney
**Organization:** Park Hyatt Sydney
**Job Level:** Full-time
**Job:** Spa
**Req ID:** SYD
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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Spa Receptionist (Spa)

Surfers Paradise, Queensland Marriott

Posted 7 days ago

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**Additional Information**
**Job Number**
**Job Category** Spa
**Location** JW Marriott Gold Coast Resort & Spa, 158 Ferny Avenue, Surfers Paradise, Queensland, Australia, 4217VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**Spa Receptionist (Casual)**
**About the Company**
**Marriott International** portfolio of brands includes JW Marriott alongside 33 other Marriott brands. Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed.
**JW Marriott** is part of Marriott International's luxury portfolio and consists of more than 135 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.
JW Marriott Gold Coast Resort & Spa is redefining the luxury day spa experience on the Gold Coast with our innovative **Spa by JW** that soothes the mind, lifts the mood and re-energizes the body. It's all about demystifying the experience and delivering the four hallmarks of our treatment concept: Calm, Nourish, Invigorate, and Renew. A visit to the Spa by JW is designed to enhance the well-being of our mindful and fulfilled guests.
**About the role**
We are looking for a warm, enthusiastic Spa receptionist to join our Spa by JW on a casual basis with 4 days per week availability from Monday to Wednesday and late-night Thursdays. The role requires a strong sense of teamwork to ensure the superb delivery of our exceptional services and treatments. It is an outstanding opportunity for a person with a background in customer service. Prior spa experience is favourable and computer skills are essential. An ability to set priorities each and every day and to focus on the spa's performance targets will help you succeed in this role.
**Critical responsibilities:**
+ Schedule services for individuals and large groups using spa/salon reservations software system.
+ Call guests to confirm scheduled services. Answer questions about available services.
+ Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager.
+ Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival.
+ Promote and sell spa/salon services.
+ Process guest payments for spa/salon services and obtain payment authorization as needed
**Successful Candidates will have:**
+ You have excellent personal presentation standards and professional phone etiquette
+ You are guest centric, a team player, and have a positive attitude
+ You have previous experience as a spa receptionist
+ Strong communication skills and a warm personality
+ Good computer skills with Microsoft Word/Excel and Outlook.
+ Retail sales skills an advantage
+ Weekend availability
**The Benefits**
+ Enjoy the benefits of:
+ Unlimited strategic development and career opportunities
+ Generous accommodation and food and beverage discounts including all properties within the Marriott International group
+ Recognition programs to keep you motivated
+ The best hotel training opportunities provided
+ Wellbeing and mindfulness programs to ensure you stay healthy
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Receptionist (Full-time)_Brisbane

Brisbane, Queensland CBRE

Posted 7 days ago

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Receptionist (Full-time)_Brisbane
Job ID

Posted
20-Aug-2025
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Brisbane - Queensland - Australia
+ **Full time opportunity with a Global Mining client in a fast-paced corporate environment**
+ **Based in Brisbane CBD - Land of the Turrbal people**
**About CBRE**
CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world's Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.
**About the Role:**
As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
**A snapshot of a typical day:**
+ Manage switchboard through incoming telephone calls and ensuring that all enquiries are dealt within a timely and efficient manner
+ Provides superior customer service to the client teams to ensure a fantastic experience within the office
+ Performs general administrative duties including restocking of consumables,, distributing packages & mail as required and tracking system to record courier, freight and mail activities
+ Maintains requests including raising works orders and inductions
+ Maintain workplace security by issuing, checking and collecting badges as necessary using the visitor registration system
+ Maintain the appearance of reception, lobby, meeting rooms and other common areas.
**Requirements**
+ Excellent communicator, ability to build effective professional relationship with clients and colleagues
+ Proactive, adaptive and ability to multi-task
+ A self-starter and ability to work independently as well as in a team
+ Basic skill in Microsoft Office packages - Word, Excel, Outlook
**What's in it for you?**
+ Working alongside an experienced and established team/leader.
+ Our people are free to expand their skills and knowledge to drive their careers and reach their full potential.
+ Our mission is to realise the potential in all the businesses & people we work with, so that together we can create the real estate solutions of the future.
+ We are driven by the entrepreneurial spirit of our people & the diverse needs of our clients.
If this sounds like a good fit, we'd love to hear from you!
Please submit your up to date resume for consideration, and note that in the event of high volumes of applications only suitable candidates will be contacted directly.
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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Casual Receptionist - National Convention Centre

Canberra, Australian Capital Territory IHG

Posted 15 days ago

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Job Description

At the National Convention Centre Canberra (NCCC) we offer an exciting opportunity to join our fast-paced, dynamic and professional team to deliver truly inspiring events to our guests. Our events range from innovative gala dinners to delicious catering for large multi-day conferences. Our prestigious and diverse range of annual events allow us to showcase our unique product and service to our guests here at the NCCC.
The moment a client walks through our doors, they walk into a genuinely memorable experience.
As a Receptionist, you will:
+ Manage and direct phone enquiries efficiently
+ Assist with the administration of the carpark and the setup of new permanent parkers
+ Create, schedule, and distribute signage for events throughout the venue
+ Manage coat check and client storage
+ Provide general administrative support for the sales team
+ Contribute to delivering an exceptional guest experience across all reception functions
We are looking for someone who :
+ Can professionally represent the NCCC brand at all times
+ Works collaboratively with our team to build strong relationships with internal and external stakeholders
+ Has a minimum of 1 year of experience in an administrative or similar role
+ Has a keen eye for detail and maintains high standards of accuracy
+ Demonstrates excellent time management and communication skills
+ Is committed to delivering a truly unique and high-quality experience for our clients
+ Is flexible and adaptable, with availability for early mornings, late nights, and varying shifts as required
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
Start your journey with us today and let's #Roomforyou
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
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Senior Medical Receptionist - Eastern Suburbs, VIC

HealthcareLink Support

Posted today

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permanent
Our client is seeking a friendly and motivated Senior Medical Receptionist who can take on a 2IC function to the practice manager when needed to join this wonderful team. This is a full time position that will be a rewarding experience with career growth if you want to take your next step in your career from Medical receptionist work. We are looking for someone who would thrive in an environment that has an inclusive culture with a real "family" orientation. Duties
Reporting to the Practice Manager, the Assistant or 2IC will support the overall, daily operation of a busy GP clinic including a team of medical administration staff, Nurses, Doctors and Allied Health Clinicians. The responsibilities will include managing a busy front desk reception, liaising with patients and all aspects of office administration.
The role also includes:
  • Meeting and greeting patients
  • Scheduling appointments and pro-actively coordinating the appointment book
  • Accurately entering patient data in
  • Processing payments
  • Managing phone and email queries
  • Assisting in tidying up consult rooms
  • Providing general administration duties as required
Skills & experience
  • Previous general medical practice service and experience
  • Ability to assist in the day to day management, direction and operation of the reception desk
  • Excellent communication skills including being an escalation point for Health Professionals and patient complaints
  • Proven multi-tasking, problem solving and time management skills
  • Ability to assist PM with the management of the financial performance of the centre
  • Someone who has demonstrated receptionist experience within the medical industry
  • Customer focused and make patient care the top priority
  • Flexible and have the ability to work in a fast paced environment
  • A strong team player who positively contributes to work culture
  • Approachable, reliable and dependable
  • Willing to go the extra mile when required
  • Mature and have a sensitive approach when dealing with the patients
  • Experienced with Best Practice (not essential, but highly regarded)
  • Authorised to work in Australia
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Food & Beverage Administrative Assistant - QT Sydney

2000 Sydney, New South Wales EVT

Posted 17 days ago

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Permanent

QT Sydney is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.  
  
About EVT  
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.   
  
  
About QT Hotels & Resorts
 QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of ‘expect the unexpected’, every property delivers an experience that combines local influence with QT’s signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.   

About the Role  
Support the Food & Beverage team with the administration across invoicing & procurement, reports and analysing data, stock checks and general admin support.

Key Responsibilities  
•    Raise requisitions for F&B orders in the procurement system.
•    Monitor purchase orders and raise discrepancies with suppliers.
•    Tracking Cost of Goods Sale from F&B purchases.
•    Generate and distribute weekly reports on invoices, expenditures, and stock.
•    Audit Tyalls reports daily and flag any anomalies or variances. 
•    Generate weekly sales mix for outlets and tracking of Spending per head.
•    Check stock levels throughout the week to ensure essential items are maintained.
•    Support monthly stock take and variance analysis. 
•    Maintain compliance with procurement and internal audit standards.
•    Work closely with the Director of F&B to ensure all reporting deadlines and KPIs are met.
•    Support daily revenue reconciliation against invoices and finance records. 
•    Assist in payroll cost tracking and highlight overspends against budget.
•    Provide administrative support for the Director of F&B and the finance team. 
•    Maintain clear filing and documentation of invoices, reports, and reconciliations.
•    Liaise with suppliers and internal teams to resolve invoices and reporting queries.
  
  
 Skills & Experience  
•    Ideally previous experience working in hospitality or Hotels
•    2 plus years of experience in administration and support roles
•    Great communication and collaboration skills
•    Competent IT skills and knowledge of the Microsoft Suite
  
  
Benefits & Perks     
•    Incredible team member discounts from your first day on-the-job.    
•    50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.    
•    $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.    
•    Awesome winter and summer savings and discounts at Thredbo.    
•    Rapid career growth opportunities through our EVT network.    
•    Local community involvement, volunteering and charitable giving.    
•    Australia and NZ’s largest and most diverse experiences company  
  
  
Join QT Sydney and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.   
 
When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better. 
 
 
  
 

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Part-Time Administrative Assistant / Data Entry (Remote – Australia Only)

2000 Sydney, New South Wales mastrcorp

Posted 25 days ago

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Permanent

This is a remote position.

Company: MASTER CORPORATION PTY LTD Location: Remote (Australia Applicants Only) Job Type: Part-Time, Remote Pay: A$35.00 per hour + Superannuation About the Role

MASTER CORPORATION PTY LTD is looking for a detail-oriented Part-Time Administrative Assistant / Data Entry professional to join our remote team.

This entry-level role is perfect for candidates based in Australia who are organized, reliable, and looking for flexible part-time remote work. Full training will be provided — no prior experience required.

Key Responsibilities

Enter and update data accurately into systems

Assist account managers with reconciliations and admin tasks

Verify data completeness and correct errors

Maintain confidentiality and security of records

Provide general administrative support to the remote team

RequirementsRequirements

Must currently reside in Australia

High school diploma (or equivalent)

Basic computer literacy and typing skills

Familiarity with Excel, Google Sheets, and scheduling tools (preferred)

Reliable internet connection and home workspace

Able to commit to 20 hours per week with flexible scheduling

BenefitsWhat We Offer
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Front Office Supervisor

Melbourne, Victoria Marriott

Posted today

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**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Melbourne Marriott Hotel, Corner Exhibition & Lonsdale Streets, Melbourne, Victoria, Australia, 3000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room.
Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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