72 Receptionist jobs in Australia
Receptionist

Posted 10 days ago
Job Viewed
Job Description
Being part of Cummins means working alongside today's most innovative thinkers to solve the world's toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better.
Based at our office in Laverton and reporting to the Administration Manager, an exciting opportunity has become available for a receptionist, with a strong focus on Admin support to be an office all-rounder.
This role is the 'Face of the Company' and comes with a wide scope of opportunities to showcase your administration skills. You will manage the reception area and be highly organised to remain across all components of the role.
**This role is onsite 5 days a week at the Laverton branch.**
**In this role, you will make an impact in the following ways:**
- Receive and direct calls in a courteous and efficient manner
- Welcome visitors and contractors, adhering to sign in procedures
- Obtaining and managing contractor documentation and maintain compliance within the Contractor management system
- Payroll, generating purchase orders, invoicing tasks and daily banking, providing support to other departments/branches as required
- Support various reporting requirements and maintenance of information in centralised databases
- Office management tasks including stationary and consumable management
- Coordination of events such as training, meetings and catering requirements
- Interacting with a wide range of internal and external stakeholders
- Other ad hoc administrative tasks as required
**RESPONSIBILITIES**
**To be successful in this role you will need the following:**
- Previous experience in a similar role is required
- Strong communication and interpersonal skills with a customer-focused mindset
- Strong organisational and time management skills
- The ability to work effectively as part of a team
- Confidence using Microsoft Suite Applications coupled with the ability to work across multiple systems, experience with On Location system is an advantage
- Ability to manage multiple tasks with attention to detail and prioritization
**QUALIFICATIONS**
**Additional Information**
+ Full Time (38 hours p/week)
+ Mon - Fri (08:30 - 16:30)
+ Salaried position
+ Local Valid Drivers License (Preferred)
**Job** General Management
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Office
**ReqID** 2416135
**Relocation Package** No
Receptionist

Posted 10 days ago
Job Viewed
Job Description
Being part of Cummins means working alongside today's most innovative thinkers to solve the world's toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better.
Based at our Office in Wetherill Park and reporting to the Administration Manager, an exciting opportunity has become available for an office all-rounder and customer champion.
This role is the 'Face of the Company' and comes with a wide scope of opportunities to showcase your administration skills. You will manage the reception area and be highly organised to remain across all components of the role.
This role is a Job share role, 5 days over a fortnight, every second Wednesday, Thursdays and Fridays, with the opportunity for overtime covering sick and planned leave.
**In this role, you will make an impact in the following ways:**
+ Answering incoming calls and distribution of daily mail
+ Generating purchase orders and Invoicing tasks
+ New customer and supplier account opening
+ Collate and maintain information in centralised databases
+ Maintaining the reception area, meal rooms & greeting visitors
+ Supporting the Site Maintenance Coordinator with Contractor management and inductions
+ Ownership of the safety and compliance requirements of technicians for the branch
+ Office management tasks including stationary, printers and consumable management
+ Interacting with a wide range of internal and external stakeholders
+ Coordination of events such as training, meetings, and catering requirements
**RESPONSIBILITIES**
**To be successful in this role you will need the following:**
+ Strong organisational skills
+ Adaptable and ability to work with a wide range of people
+ A high level of attention and time management
+ The ability to work effectively as part of a team
+ Confidence using Microsoft Suite Applications coupled with the ability to work across multiple systems
+ An initiative-taking focus with a can-do attitude
+ Understanding of OHSE and compliance would be beneficial
**QUALIFICATIONS**
Any other duties required
**Job** General Management
**Organization** Cummins Inc.
**Role Category** On-site
**Job Type** Office
**ReqID** 2417169
**Relocation Package** No
Spa Receptionist
Posted 10 days ago
Job Viewed
Job Description
**About Park Hyatt Sydney**
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches
**About the role**
+ Carry out reception and administration duties as required.
+ Greet all guests in a welcoming and helpful manner.
+ Liaise with all other practitioners, therapists, staff departments to ensure a harmonious and peaceful environment.
+ Be familiar with the operation of cash register balancing, closing procedures and ordering of stock.
+ Oversee retail sales as required.
+ Make appointments for services and programs as required and ensure that the guest is directed to the correct area for their appointment.
**Qualifications:**
+ Good administrative skills
+ Good computer skills particularly in the use of MS Office
+ Knowledgeable of Spa and Beauty treatments
+ Excellent knowledge of the Spa industry
+ Good retail selling skills
+ Previous experience as a Spa Therapist or Spa Receptionist is essential
**Working at Park Hyatt Sydney will include:**
+ Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets
+ Access to complimentary and discounted Hyatt accommodation worldwide
+ Access to internationally recognised learning and development programs and opportunities
+ Access to an employee assistance program and paid family leave benefits
+ Being part of a diverse and inclusive team, passionate about their work
A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces with the aim to create an authentic culture of care and service.
Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
If you are looking for a fulfilling career, please apply through Location:** AU-NS-Sydney
**Organization:** Park Hyatt Sydney
**Job Level:** Full-time
**Job:** Spa
**Req ID:** SYD003022
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Receptionist / Mailroom

Posted 10 days ago
Job Viewed
Job Description
Job ID
208841
Posted
27-Jun-2025
Role type
Part-time
Areas of Interest
Administrative
Location(s)
North Ryde - New South Wales - Australia
**Key Client Account in our GWS business**
**Work with a Facilities Management Team**
**Client is a multinational technology company**
CBRE is the world's leading and largest commercial real estate services and investment firm; a growing and visionary organization, comprised of the best and brightest professionals. Within Global Workspace Solutions, also known as GWS, we are invested in the development and unique needs of our diverse employees and client accounts.
**Here's a snapshot of your day;**
+ Receives and directs incoming calls to appropriate personnel and voicemail.
+ Ensuring the welcome area and welcome desk is clean and presentable.
+ Coordinates catering for meeting and events.
+ Maintain and check kitchen and office supplies. Order office supplies and other common use items for the site.
+ Assist with administration and facilities duties as directed by the Account Manager or Facilities Manager
+ Create, assign, and review work orders, purchase request generations & invoice receipting
+ Coordinates work orders processes and work delivery with subcontractors and vendors to ensure compliance with SLAs and assist in resolving problems
**What you'll need to thrive in this role:**
+ Customer service focus with the ability to communicate with internal and external clients at all levels
+ Experience in customer service and/or front of house / client facing in a professional / corporate environment.
+ Exposure in facilities management
+ Excellent time management and organization skills with the ability to manage workflow and priorities and meet deadlines.
+ Intermediate to advanced level in core Microsoft Packages - Word, Excel, and Outlook
**What's in it for you?**
Rewarding career with great developmental opportunities within GWS and across CBRE
A great opportunity to make your mark in a growing business.
Extensive training opportunities which can be tailored to your career goals
Opportunity to be exposed to world class facilities management service
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Workplace Experience Receptionist

Posted 10 days ago
Job Viewed
Job Description
Job ID
226723
Posted
06-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Sydney - New South Wales - Australia
+ **Multinational technology client**
+ **Workplace Experience role within a fast paced, corporate & vibrant environment?**
+ **Based in Sydney CBD | Land of the Gadigal people**
**About CBRE**
CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world's Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.
**About the Role:**
As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
**A snapshot of a typical day:**
+ Create a welcoming client space; first point of contact for all guests and visitors to the client floors, refreshments provided, registration lodged, and clients promptly notified.
+ Register visitors through a client application, and Issue visitor passes, following client security protocols.
+ Schedule and prepare meeting and conference rooms. This includes room setup, with interchangeable furniture on a regular basis for client workshops and town halls. Providing refreshments, and assistance with Video Call and technology facilities, including troubleshooting.
+ Manage reception area, desk always attended to. Address calls, emails, and team communication channels for all client support services.
+ Liaise with stakeholders, including monitoring daily housekeeping duties,
+ Maintaining office supplies and stationary items, ordering as per requirements.
+ Ensure the collaboration and smooth running of Front office services amongst the reception and mailroom team onsite, including weekly scheduling and event overviews for client functions.
+ Ensure contractor sign-in process is adhered to, and site inductions are complete prior to works commencing, for the Facilities team.
+ Assist with incoming and outgoing mail for the site. Including the return of laptop devices to the warehouse.
+ Badge management for internal and external guests (temporary badges, contractor badges, visitor badges). Liaising with client Security team.
+ Assist the facilities team to monitor and maintain office facilities including equipment, furniture, and assets. Proactive identification of any issues and escalating issues to facilities.
+ Workplace Health & Safety: Ensuring safety at work. Implementation of the (local) work safety regulations, carrying out all monthly inspections for fire, first aid and safety. Updating notice boards with Fire wardens, first aiders and emergency procedures.
+ Ensure kitchen areas are well maintained, clean and restocked with client supplies.
**Requirements**
+ Previous experience in a similar role or within the Facilities or Hospitality Industry;
+ 2+ year's reception experience gained within a corporate office environment.
+ Relevant administration qualifications would be beneficial but not essential.
+ Customer service focus with the ability to communicate with internal and external clients at all levels.
+ Excellent verbal and written communication skills to liaise with clients and draft correspondence and documentation.
+ A high level of spelling and grammar.
+ Excellent time management and organisation skills with the ability to manage workflow and priorities and meet deadlines.
+ Ability to work under minimal supervision.
+ Good attention to detail and high level of accuracy
+ Ability to exercise judgment, high levels of confidentiality and diplomacy at all times.
+ Flexible approach to work with the ability to adapt to a changing environment.
+ Advanced level skills in core Microsoft packages - particularly Word, Excel and Outlook
+ High Level customer service experience skills and awareness
+ Ability to clearly articulate and develop communications to be distributed throughout the organization.
**What's in it for you?**
+ Working alongside an experienced, well-established individual.
+ Extremely inclusive and friendly office culture.
+ Exposure to world-class facilities management services and opportunity to work with some of the industry's most talented performers.
+ High exposure to career growth opportunities within GWS and across CBRE
If this sounds like a good fit, we'd love to hear from you!
Please submit your up to date resume for consideration, and note that due to high volumes of applications only suitable candidates will be contacted directly.
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
We look forward to hearing from you! #WeAreCBRE
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Receptionist (Full-time)_Brisbane

Posted 10 days ago
Job Viewed
Job Description
Job ID
227561
Posted
29-Jul-2025
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Brisbane - Queensland - Australia
+ **Expression of Interest - July 2025**
+ **Full time opportunity with a Global Mining client in a fast-paced corporate environment**
+ **Based in Brisbane CBD - Land of the Turrbal people**
**About CBRE**
CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world's Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.
**About the Role:**
As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
**A snapshot of a typical day:**
+ Manage switchboard through incoming telephone calls and ensuring that all enquiries are dealt within a timely and efficient manner
+ Provides superior customer service to the client teams to ensure a fantastic experience within the office
+ Performs general administrative duties including restocking of consumables,, distributing packages & mail as required and tracking system to record courier, freight and mail activities
+ Maintains requests including raising works orders and inductions
+ Maintain workplace security by issuing, checking and collecting badges as necessary using the visitor registration system
+ Maintain the appearance of reception, lobby, meeting rooms and other common areas.
**Requirements**
+ Excellent communicator, ability to build effective professional relationship with clients and colleagues
+ Proactive, adaptive and ability to multi-task
+ A self-starter and ability to work independently as well as in a team
+ Basic skill in Microsoft Office packages - Word, Excel, Outlook
**What's in it for you?**
+ Working alongside an experienced and established team/leader.
+ Our people are free to expand their skills and knowledge to drive their careers and reach their full potential.
+ Our mission is to realise the potential in all the businesses & people we work with, so that together we can create the real estate solutions of the future.
+ We are driven by the entrepreneurial spirit of our people & the diverse needs of our clients.
If this sounds like a good fit, we'd love to hear from you!
Please submit your up to date resume for consideration, and note that in the event of high volumes of applications only suitable candidates will be contacted directly.
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Office Patient Assistant
Posted today
Job Viewed
Job Description
PURPOSEAND SCOPE:
Ensures appropriate provision of outpatient dialysis servicesand treatments within assigned hospitals/facilities by coordinating scheduling and directing outpatient care staff and by performing dialysis treatments as needed. Ensures the provision of quality outpatient care to all hospitalized patients in the most efficient manner in accordance with company policy as well as regulations set forth by the company state and federal agencies.
PRINCIPALRESPONSIBILITIES AND DUTIES
Generaland Staff Related:
Coordinate and schedule direct patient care staff to provide coverage of outpatient dialysis treatmentsin contracted hospitals/facilities and ensure efficientpatient scheduling and staff utilization.
Ensure all outpatient treatments are performedin contracted hospitals/facilities according to the established policies and procedures and in compliance with all applicable regulatory requirement and ensure accuratedocumentation of information related to patient treatment(s).
Provide day to day guidance support and direction to outpatient care staff. Collaborates with Director of Ops and the Clinical Manager by providing informal feedback on an ongoing basis and formalfeedback input for the annual performance evaluation if applicable. Collaborates with Clinical Management regarding the departmentstaffing and the appropriate hiring firing and disciplinary actions.
Ensure provision of dialysis related services such as Continuous Renal Replacement Therapy (CRRT) hemoperfusion peritoneal dialysis and plasmapheresis as contracted.
Acquire information in the latest developments of dialysis techniques (and dialysis related services if applicable) by participating in all scheduled in-service classes.
Collaborates in the development implementation and maintenance of a Quality Assessmentand Improvement (QAI) Program to ensure the provisionof quality patient care and compliancewith all Joint Commission requirements. Maintain documentation of all activities. Inform Director Operations/Area Manager/Clinical Manager of progress made in aspects of Outpatient Care Program.
Participate in QAI meetings on a monthly and quarterly basis quarterlyto assure proper reportingof outpatient QAI activities.
Collaborates with Clinical Manager by conducting and documenting Outpatient staff meetings on a regular basis if appropriate.
Ensure a proper orientation and training program for all Outpatient staff. Ensure that continuing in-service is provided to all clinical and technical staff. Maintaindocumentation of all training.
Patient Care:
Assess daily patient care needs and communicate concerns to attendingphysician. Implement changes in patient care/treatment as directed.
Perform outpatient treatments accordingto Direct Patient Care Staffing Ratio and oversee all dialysis related medical and emergency functions.
Communicates with the physician and other members of the healthcare team to interpret adjust and complete patient care plans.
Monitors patient's condition with regards to problems and potential complications associated with dialysis.
Administer medications to patients per physician's orders.
Act as the subject matter expert and as a resourcefor staff members.
Technical:
Coordinate with appropriate technical staff to ensure preventative maintenance program for routine machine maintenance to ensure the timely repair of disabledmachines to coordinateinfection control measures routine water culturing water testing logging of results transportation of equipment and supplies and communicate technical information to the staff.
Ensure efficient utilization of supplies and equipment.
When necessary operate all dialysis related and emergency equipment safely and efficiently.
Administration:
Serve as liaison between the Clinical Manager and The Director of Operations and the staff of each facility and the
Collaborate with DO/AM and Market Development Group to enhance outpatient programs.
Oversee all business office activities inclusive of treatment billing payroll and purchase orders.
Assure that all acute treatment logs are sent to the hospital/facility business office and the RRI Billing Group in a timely manner.
Submit required monthly reports to the DO/AM Acute Care Manager or Clinical Manager on a timely basis.
Must communicate between facility and RRI personnel.
Practice cost containment strategies in all areas including medical supply inventory and personnel.
Other duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essentialfunctions of this job. Reasonable accommodations may be made to enable individuals with disabilities toperform the essential functions.
- Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
Day to day work includes desk and personal computer work and interaction with patients facility staff and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional Business Unit and Corporate meetingsmay be required.
The work environment is characteristic of a health care facilitywith air temperature control and moderate noise levels. Could possibly be exposed to infectious and contagiousdiseases/materials.
EDUCATION
Graduate of an accredited School of Nursing (R.N.)
Current appropriate state licensure
EXPERIENCE AND REQUIREDSKILLS
Minimum of 9 months nursing experienceplus 3 months of specialized experienceproviding clinical nursing care to dialysis patients in an acute or chronic setting required.
6 months dialysisexperience in an acute setting preferred
Minimum of 1 year medical-surgical or ICU-CCU nursing experience preferred
Peritoneal dialysis experience required where program exists
Demonstrated leadership competencies and skills for the position including continuous quality improvement relationship development results orientation team building motivating employees performance management and decision making.
Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients.
Excellent communication (written and verbal) and customer service skills.
RELATIONSHIPS
Internal Contacts: Outpatient care staff RRI facility physicians hospital/facility personnel Director Operations/Area Manager Technical Staff and corporate management.
External Contacts : Administrative personnel at contracted and affiliated hospitals/facilities; outside vendors; other external agencies/providers as appropriate.
SUPERVISION
In Direct Outpatient patient care including PCTS Biomedical personnel and other direct care nursing personnel.
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
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Customer Service Agent
Posted 17 days ago
Job Viewed
Job Description
As a Customer Service Representative, you'll be the primary point of contact for our customers, providing exceptional support and resolving inquiries with a positive and helpful attitude. You'll be instrumental in ensuring customer satisfaction and building lasting relationships.
Benefits
Hourly Base Salary + Commission
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Provide accurate information about products/services, pricing, and policies.
Troubleshoot and resolve customer issues, complaints, and concerns efficiently and effectively.
Document all customer interactions accurately in our system.
Identify opportunities to upsell or cross-sell products/services when appropriate.
Collaborate with other departments to ensure a seamless customer experience.
Stay up-to-date on product knowledge and company procedures
Requirements
High school diploma or equivalent; some college preferred.
1+ years of experience in a customer service role
Excellent verbal and written communication skills.
Strong active listening skills
Problem-solving aptitude
Ability to multitask, prioritize, and manage time effectively
Patience, professionalism, and a positive attitude
Ability to work independently and as part of a team.
Company Details
Representative, Customer Service

Posted 6 days ago
Job Viewed
Job Description
Req ID: 79548
Location:
Sydney, New South Wales, Australia, 2065
In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.
Due to our continued growth and customer demand, we are hiring a Customer Service Representative who will be based in Sydney Australia. The Customer Service Representative (CSR) is responsible for cultivating customer relationships for current/potential customers by utilizing excellent and in-depth knowledge of CommScope products, capabilities, as well as CRM process and procedures. The CSR will be accountable for a full spectrum of customer service activities involved in the Quote to Cash process (up to and including the time the order ships, invoices or after handover). This may include, but is not limited to, generating quotations and price response, order processing, managing shipment schedules, expediting shipments, tracking, finding and proposing alternative materials where necessary.
**How You'll Help U** **s Connect the World**
+ Pre-order - prepare sales quotation using SAP system and/or pricing tool, performing lead-time check and liaising with other functional teams to ensure customer's enquiries are responded
+ Work closely with Customers and Sales Team to develop a better understanding of our products and services in meeting customer needs.
+ Communicate and collaborate with the Materials Management and/or Operations team to anticipate projects, completion timetables, and potential scheduling issues.
+ Order Management - Process purchase orders, sample request and/or approved return request and follows through till shipment (Order entry, Acknowledgement, Confirmations, Change notifications etc.)
+ Identify items with shipment schedule falling out of general lead-time and expedite pro-actively with Planners
+ Monitor/follow up on shipment schedule to ensure timely delivery or pick-up as per incoterm of sale
+ Setup regular weekly or bi-weekly calls with customers to review open backlog, identify potential delivery push-back and discuss/resolve any open issue or concern
+ Process rebates claims and stock returns approved by Product Line Management
+ Support quality and warranty process where required
+ Participate actively in on-going product, process, systems and business skills training;
+ Provide support and back-up assistance to peers
+ Develop and maintain constructive and cooperative working relationships with customers, prospects, colleagues and supervisors and maintain them over time
**Required Qualifications and Experience for Consideration**
+ Diploma/Degree in Business or related discipline with at least 3 years of working experience in Customer Service or Order Fulfilment environment.
+ Knowledge or experience with SAP system preferred.
+ Excellent communication skills and with good telephone etiquette.
+ A pleasant personality with a passion for service excellence.
+ A strong team player who can adapt to fast paced and dynamic environment.
**What Happens After You Apply**
Learn how to prepare yourself for the next steps in our hiring process by visiting CommScope:**
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next.come connect to your future at CommScope. CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at You can also learn more about CommScope's accommodation process and EEO policy at Segment:** Customer Service Representative, ERP, SAP, Network, Customer Service, Technology
Customer Service Representative

Posted 6 days ago
Job Viewed
Job Description
Join our dedicated Customer Service team, where prioritizing our customers is at the heart of what we do!
**Job Description**
We are **the makers of possible**
BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
**Job Description Summary**
The Customer Service Representative will deliver customer service to internal and external customer's, provide administrative support and perform general administration activities as part of the Customer Service Team. The successful candidate will provide a high quality, responsive Customer Service (inbound) interface with BD's existing customer base, including dealers/distributors and medical customers. You will also process customer claims for credit and request for return of goods in a timely and efficient manner.
This is a great opportunity for a recent Graduate who is looking for an opportunity to grow a career with a global medical device technology business and have completed a degree program in **Commerce, Biomedical Engineering** or **Supply Chain** and you want a platform to help you grow, this is the opportunity for you.
**Responsibilities:**
+ Answering customer enquiries relating to product information, pricing, stock availability and order shipment tracking.
+ Processing of customer orders and sample requests.
+ Processing and co-ordination of customer claims, including credits and returns, working closely with Sales and Marketing and Warehouse associates to ensure thorough investigation and processes have been followed.
+ Use of Salesforce for case management and customer contacts
+ Proactively support Business areas, act as primary point of contact for Sales and Marketing Associates for Customer Service and Order Management related activities.
+ Participate in Business meetings, sharing relevant customer and departmental information.
+ Attend periodic product/system/strategy training. Continually challenge BD customer service procedures to ensure they are supporting our customer needs and recommend such changes to the Customer Service Manager.
+ Achievement of set Key Performance Indicators relating to accuracy of Customer Service and customer order processing Adhere to the requirements of the Quality Management System as maintained by BD Australia.
**Knowledge and Experience:**
+ Recent graduate with a degree is **Commerce, Biomedical Engineering, Supply Chain** or another related field.
+ Experience in a fast-paced customer service environment, ideally within the healthcare or FMCG industry.
+ Excellent customer service and interpersonal skills - a strong negotiator, with proven ability to resolve conflict.
+ Good communication and presentation skills (both on the telephone and in person).
+ Appreciation of Customer Service impact on existing and new business relationships.
+ Superior time management skills.
+ Active Listener.
+ Pro-active, dedicated but also flexible.
+ Attention to detail in processes and systems.
+ Organised, disciplined, and committed.
+ An ability to work autonomously within a team.
+ Innovative/effective problem-solving skills.
+ SAP and/or JD Edwards experience preferable
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: Skills
Optional Skills
.
**Primary Work Location**
AUS Sydney - North Ryde
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.