259 IT Support jobs in Australia

Technical Support Engineer

Sydney, New South Wales ServiceNow, Inc.

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Job Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**What you get to do in this role:** **?**
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.
A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.
Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.
**Qualifications and technical skills that will lead to success:**
+ Minimum 2+ years customer facing technical support experience
+ Ability to troubleshoot difficult technical issues with ease and complexity
+ Ability to read basic Java/JavaScript code
+ Personal commitment to quality and customer service
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry (an advantage)
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
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Technical Support Engineer

Sydney, New South Wales Honeywell

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**THE FUTURE IS WHAT WE MAKE IT.**
**Technical Support Engineer (Building Management Systems)**
**North Ryde, Sydney**
Enhance your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
**Join Us and Make an Impact.**
As a Technical Support Engineer, you are responsible for professional coverage of Technical Support Helpdesk, internal and external technical support, and onsite service/commissioning support. You will drive timely identification, investigation, replication, root cause analysis, and resolution of technical issues.
+ Provide phone and email technical support to customers for troubleshooting, system installation, programming, system design and servicing of Building Management Systems BMS
+ Provide onsite troubleshooting, installation, and commissioning support to customers
+ Handle all technical related issues, complaints, and objections effectively without unnecessary escalation
+ Respond to emergency service calls outside of normal working hours when required
+ Provide product and technical training to existing customers, prospective distributors and associates
+ Tertiary qualifications in Engineering or IT
+ Experience as a BMS technician/technical support/field engineer is highly regarded
+ Relevant fire/security/BMS/electrical trade qualifications
+ Comprehensive knowledge and experience in TCP/IP networking
+ Excellent written and verbal communication skills
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people.
Learn more about Honeywell: More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
Honeywell is a proud advocate of the LGBTQ+ community and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement.
If a disability prevents you from applying for a job through our website, email No other requests will be acknowledged.
Copyright © 2024 Honeywell International Inc.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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Technical Support Engineer

Confluent

Posted 1 day ago

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Job Description

**Location:**
Remote, Australia
**Employment Type:**
FullTime
**Location Type:**
Remote
**Department**
Customer Solutions
**Overview**
We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them.
It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together.
One Confluent. One Team. One Data Streaming Platform.
**About the Role:**
Technical Support Engineers work at the intersection of our client services and engineering teams and drive customer success by helping identify and resolve critical business issues. In this role you will interact directly with our customers to provide software development and operations expertise, leveraging deep knowledge of best practices in the use of Apache Kafka, the broader Confluent Platform, as well as complementary systems. You will be hands-on in fixing issues seen by Confluent customers and contributing fixes back to the open source community. Throughout all of these interactions, you will build strong relationships with customers, ensuring exemplary support and timely resolution to customer requests.
**What You Will Do:**
+ Working with customers to resolve a wide range of issues with their Confluent deployments
+ Contributing to process development - we are a small team, so we are looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture
+ Communicating with our core engineering team to provide real-time product feedback from the field
+ Improving product documentation and authoring knowledge base articles
+ Creating and reviewing product demos and internal tooling
+ Working closely with the team behind Apache Kafka!
**What You Will Bring:**
+ at least 2-3+ years of related experience
+ Excitement in learning about streaming data and becoming a domain expert in Apache Kafka
+ Experience in diagnosing, reproducing, and resolving customer issues
+ Desire to make customers successful through direct interaction
+ At least 1 out of these 3: Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.)Operational knowledge of Java applications (jstack,jmap, etc.) Experience with at least one mainstream distributed system (e.g. Kafka, Hadoop, Cassandra, etc.)
**Ready to build what's next? Let's get in motion.**
**Come As You Are**
Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's possible.
We're proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.
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Technical Support Engineer

2000 Sydney, New South Wales ServiceNow

Posted today

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Job Description

This is a Technical Support Engineer role with ServiceNow based in Sydney, NSW, AU
== ServiceNow ==

Role Seniority - mid level

More about the Technical Support Engineer role at ServiceNow

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:  

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

Qualifications

Qualifications and technical skills that will lead to success:

  • Minimum 2+ years customer facing technical support experience

  • Ability to troubleshoot difficult technical issues with ease and complexity

  • Ability to read basic Java/JavaScript code

  • Personal commitment to quality and customer service

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry (an advantage)

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.




Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the ServiceNow team will be there to support your growth.

Please consider applying even if you don't meet 100% of what’s outlined

Key Responsibilities
  • ️ Resolving technical cases
  • Providing customer support
  • Collaborating with teams


Key Strengths
  • Customer support experience
  • Troubleshooting skills
  • Java/JavaScript knowledge
  • AI integration experience


Why ServiceNow is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with ServiceNow not with Hatch.
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Technical Support Engineer, Amazon Robotics Technical Support (ARTS)

Melbourne, Victoria Amazon

Posted 1 day ago

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Description
Are you a Support Engineer eager for more challenging and impactful work? Do you thrive on solving complex technical problems and putting customers first? If so, Amazon has the perfect opportunity for you.
Amazon Robotics is expanding its Technical Support Engineering team in Melbourne, and we're looking for talented engineers to join us. Our team combines technical expertise, customer obsession, and problem-solving prowess to keep over one million Amazon robots running 24/7.
Worried about your lack of robotics experience? Don't be! We'll build on your existing technical expertise and provide the training you need to succeed. Join us at Amazon Robotics and see how your work can make a real difference!
Please note as a part of this role you will be expected to work a 5 day work week, of which 1 day of which will be over the weekend to ensure critical 24 hour global support coverage.
Key job responsibilities
- Service Restoration: Deep-dive into and resolve technical issues via our in-house ticketing system. Utilize various data sources and logs to identify hardware or software faults within the Amazon Robotics environment, including addressing robotics performance issues, server issues affecting robot navigation, and robotic station malfunctions.
- Collaboration: Collaborate with on-site robotics technicians and engineers, guiding their troubleshooting efforts, and partner with software development engineers who create the code that powers the robots, ensuring seamless integration and functionality across all systems.
- High Severity Calls: When critical issues affecting the customer experience occur, you will be directly involved, participating in live troubleshooting sessions via conference bridge, coordinating resolution efforts, and escalating as needed. Utilizing various data sources such as logs, dashboards, and data dumps, you will identify problematic components within the robotics infrastructure and develop mitigation plans.
- Process Improvement and Automation: Contribute to the continual improvement of our processes and procedures, participate in internal projects, and help make things better for our team and, in turn, our customers.
About the team
We are Amazon's premier Robotics problem solvers. We are a global team of robotic system specialists in the US and EU, looking to extend our 24/7 coverage by building our team in Australia. This is a mature solutions-focused environment free of a KPI-centric focus. We provide remote technical support via tickets, phone, and chat mediums. We have a thorough internal training program and will provide onsite and remote mentors, as well as training at customer sites.
Please note that as part of this role you will be expected to work a 5-day work week, one day of which will be over the weekend to ensure critical 24-hour global support coverage. While you are "on call" for high severity events during your shift, unlike many technical support roles, our TSE role requires no out-of-hours on call!
Key Benefits
- A truly global career experience where you will work with a group of industry-leading engineers focused on delivering best-in-class technical support to our customers.
- Unrivaled personal and career development - When you are not learning from your teammates or new product launches, you will have access to Amazon's vast array of training and development tools.
- A competitive compensation package including RSUs, health insurance, paid public transport, and a staff referral bonus scheme.
- Internal mobility - You will have access to further career advancement opportunities both at home and abroad with Amazon and AWS.
austechjob
Basic Qualifications
- Experience troubleshooting and debugging systems, service or platforms.
- Networking Knowledge.
- Unix Knowledge.
- SQL Knowledge.
Preferred Qualifications
- Five or more years of troubleshooting systems, platforms, or applications in a second-line (or above) operations team.
- Active technical certifications in one or more relevant technical fields (Cloud services, Networking, Cybersecurity, etc.).
- Understanding of project and change management methodologies and best practices.
- Scripting knowledge in any programming language, with previous experience automating tasks via scripts.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Technical Support - Desktop Support - On-site Sydney

Sydney, New South Wales Concentrix

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Job Title:
Technical Support - Desktop Support - On-site Sydney
Job Description
The End User Support team is a 100% on-site role who provides desk-side support to the local Concentrix Catalyst site in Sydney, as well as remote assistance across ANZ with their information technology across a range of Windows and Mac devices.
The role involves the setup, configuration and support of local site infrastructure including machine software and hardware, printers and networks.
Looking to grow your IT career in a hands-on, fast-paced environment? Our End User Support team is seeking an IT Support Specialist for a 5-month maternity cover position on a Fixed Term Hire basis.
The IT Support Specialist provides on-site technical assistance in our Sydney office while also supporting teams across ANZ remotely.
This role is perfect for someone eager to expand their technical expertise, and enhance stakeholder experience. You'll be the go-to person for troubleshooting, setup, and maintenance of hardware, software, networks, telephony, and local IT infrastructure.
**What You'll Be Doing:**
+ **Desktop & User Support** - Install, configure, and troubleshoot **Windows & Mac devices** , manage accounts, and track IT assets.
+ **Network & Connectivity** - Assist with **LAN/WAN troubleshooting** , patching, and basic network admin tasks.
+ **Telephony & VoIP** - Support local **VoIP infrastructure** , diagnose issues, and coordinate handset replacements.
+ **Server & Security** - Perform basic **server troubleshooting** , ensure **patching and security compliance** .
+ **Printers & IT Equipment** - Provide **first-level printer support** , maintain video conferencing and smart board systems.
+ **Process & Compliance** - Follow **IT security guidelines** , PCI/COPC standards, and contribute to documentation & knowledge sharing.
**What You Bring:**
+ **3+ years of IT experience** , with at least **2 years in an IT company** in a similar remote or on-site support position
+ Strong skills in **Windows & Mac support, troubleshooting, and hardware/software setup**
+ Understanding of **networking (WAN/LAN), VoIP, and Active Directory**
+ Ability to **diagnose & resolve** IT issues independently
+ Experience working with **O365, Microsoft Office, network printers, and enterprise applications**
+ Great communication skills and a **customer-first** mindset
+ **Bonus Points If You Have:**
+ Experience with **Cisco networking, Linux, or Uninterruptible Power Supply (UPS) systems**
**Why Join Us?**
At Concentrix, you'll be part of a collaborative, supportive IT team in a dynamic work environment. This is your opportunity to work hands-on with technology, take ownership of solutions, and grow your expertise while supporting a high-energy workplace.
Apply today and take the next step in your IT career!
Location:
AUS Sydney - Level 21-Suite 1, 175 Pitt Street
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Housekeeping Support

Port Macquarie, New South Wales Travel + Leisure Co.

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Job Description

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**GO WHERE JOY IS IN THE JOURNEY**
At Travel + Leisure Co, we go further as a team. We believe in the impact of a helping hand and the power of vacations. If you enjoy working in an environment where no two days are the same, join our Flynns Beach team as **Housekeeping Support** today!
**How You'll Shine**
Reporting to the Housekeeping Manager you will be you will be responsible for assigning rooms for cleaning to our Housekeeping team, along with checking rooms to an extremely high standard after they have been cleaned to ensure they are ready to be occupied. Along with carrying out key daily tasks in the Housekeeping Department and most importantly delivering a high level of customer service.
**What You'll Bring**
To be successful in this role, you will be:
+ Able to work within a flexible, rotating roster which includes weekends, evenings and Public Holidays
+ Be motivated, have a good eye for detail and have high cleaning standards
+ Immaculate presentation
+ Great work ethic and experience working in team environment
+ Possess a positive can do attitude
+ Demonstrate excellent customer service skills
+ Previous experience in a similar role is desirable, but not essential
**How You'll Be Rewarded**
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ Immediate start + potential long term opportunity
+ Supportive work culture
+ Professional development funding
+ Discounted hotel stays across Australia, Fiji, New Zealand
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
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Software Support

St Leonards, New South Wales Dentsply Sirona

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Job Description

**Requistion ID** : 78732
Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina, USA. The company's shares are listed in the United States on NASDAQ under the symbol XRAY.
**Bringing out the best in people**
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us.
Working at Dentsply Sirona you are able to:
**Develop faster** - with our commitment to the best professional development.
**Perform better** - as part of a high-performance, empowering culture.
**Shape an industry** - with a market leader that continues to drive innovation.
**Make a difference** -by helping improve oral health worldwide.
1. Position Overview
The Software Support team is the telephone face of the Software Help Desk, receiving customer calls for software issues for all dental equipment sold by the business. The Software Support Specialist provides a key link between Dentsply Sirona's clients and the organisation. They are responsible for providing excellent customer service by receiving, administering, and resolving all software related equipment issues on all inbound calls and making follow-up outbound calls post equipment resolution to evaluate customer satisfaction.
1. Primary Objectives and Specific Accountability:
+ Provide phone IT software support and technical advice as it relates to Dentsply Sirona equipment products for our customers, sales and service teams
+ Remote support, log in to customer platforms whilst the customer is on the phone
+ Perform software pre-installs, installations, fault diagnostics, repairs and software migrations
+ Diagnose technical issues and communicate with the broader software support team as needed
Knowledge
+ Ensure ongoing currency of functional and technical knowledge via self-directed learning and proactive involvement in training and personal research
+ Ensure ongoing currency of systems and procedures via self-directed learning and proactive involvement in training as required
Teamwork
+ Work as part of a team, providing back up and support and sharing responsibility for completion of tasks as required
Health and Safety
+ Adhere to all health and safety procedures and policies to ensure a safe working environment
+ Proactively identify and report safety and health risks to ensure continuous improvement of occupational health and safety practices
+ Wear all personal protective equipment as required
+ Maintain awareness and understanding of internal safety procedures and adhere to these at all times
+ Proactively report and manage safety issues
1. Position Dimensions
Number of positions reporting to this position is varied dependent on size and complexity of the region
+ Number of direct reports; Nil
+ Number of matrix reports; Nil
1. Decision making authority
+ Reviewing policies and procedures and making recommendations as required
+ Approval as per Finance authority matrix
1. Relationships
+ All Dentsply Sirona employees
+ Sales Specialist
+ Forging & maintaining relationships with customers as required
1. Experience / Qualifications (if key requirement of the role)
+ Installation of software applications
+ PC firewalls
+ Experience with local area networks (LANs), SQLs
+ Exceptional IT support skills - responding to customers per established service level agreements
+ Proven ability to work successfully across multiple clients
+ Familiarity with the creation of help desk tickets, routing and escalation of tickets.
+ Excellent communication skills as the role will include the professional interface between our external customers and internal sales and service teams
+ Knowledge of the Dental market and equipment would be desirable
+ Knowledge of Sidexis software would be desirable
+ Tertiary Qualification - Degree or Diploma in a related field would be well regarded
+ Minimum 6 months Level 1 Help Desk experience or a similar role
1. Skills
+ Maturity of judgement and discretion
+ Excellent attention to detail
+ Capacity to operate independently
+ Excellent communication skills - both written and verbal
+ Advanced level computer skills with proficiency in the MS Office suite (Excel, Word, Powerpoint and Access)
+ Strong interpersonal skills with a demonstrable ability to work within a changing environment
+ Willingness to contribute to and support team goals
+ Excellent organisational and time management skills
+ Ability to prioritise conflicting workloads and multitask
+ High levels of personal drive and motivation
Dentsply Sirona is an EEO employer committed to fairness, diversity and respect. As such, Dentsply Sirona will respond to requests for Reasonable Adjustments from applicants with disabilities.
We encourage applications from all members of the community, including people from indigenous and culturally diverse backgrounds. All successful applicants must be eligible to work in Australia and New Zealand.
We look forward to receiving your application.
For more information about Dentsply Sirona, please go to note Dentsply Sirona operates a direct sourcing model so please no agency introductions.
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Contract Support

Brisbane, Queensland CBRE

Posted 1 day ago

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Job Description

Contract Support
Job ID
225098
Posted
16-Jun-2025
Role type
Full-time
Areas of Interest
Administrative, Facilities Management
Location(s)
Brisbane - Queensland - Australia
**Expression of Interest opportunity - based in Brisbane**
**Well remunerated role with opportunity**
**Exciting new GWS client - Financial technology client with global platform**
Are you passionate, driven and looking to make an impact in a supportive environment? At CBRE, we celebrate diversity, equity, and inclusion, and we invite you to be part of our dynamic team!
We are seeking an engaging individual to join the team in a contract support position. As the vital glue that holds the team together, this role offers a fantastic chance to carve out your career in the direction you choose. Whether you aspire to excel in facilities management, lead an operations team, pursue a career in finance, or succeed in this supportive role whilst managing your own priorities, this position will offer you that.
In this position as Contract Support, you will be part of a contract support team and provide comprehensive, flexible administrative support.
**Here is a snapshot of your day:**
+ Support a positive workplace by managing sickness, absence reporting, and holiday tracking.
+ Handle timesheets and expenses with care and precision.
+ Maintain comprehensive people records, including training and onboarding for new starters.
+ Ensure our commitment to quality, health, safety, and environment (QHSE) is upheld.
+ Facilitate meaningful Supplier Management reviews.
+ Keep our shared drive and client electronic records organized and current.
+ Safeguard the integrity of financial transactions.
+ Ensure compliance in Work in Progress (WIP) management, focusing on Preventative Maintenance.
+ Create accurate purchase orders for sub-contractors and process invoicing efficiently.
+ Drive initiatives for Preventative Maintenance compliance.
+ Gain familiarity with daily operations and contract scope to enhance team efficiency.
+ Provide training and support to your team.
+ Foster strong relationships with colleagues and clients.
+ Assist in compiling the Site/Area Monthly Contract Review Pack, showcasing our achievements.
+ Actively identify and implement innovative solutions across the contract.
+ Manage the ordering of materials, parts, and PPE with attention to detail.
+ **About you:**
+ Attention to detail and strong organizational skills.
+ A proactive, adaptable approach to problem-solving.
+ Excellent communication and relationship-building abilities.
+ Experience with administrative systems
+ Ideal candidate will have basic understanding of contract terms, project management, and maintenance processes and knowledge of Simpro or Mysupplier.
**What is in it for you?**
+ Flexible work options to support your work/life balance.
+ Opportunities for professional development and career advancement.
+ A range of benefits focused on health, wellbeing, and community engagement.
+ If you're ready to shape your career in a vibrant academic setting where your contributions matter, now is your opportunity to share your CV.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.

Contract Support

Parramatta, New South Wales CBRE

Posted 1 day ago

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Job Description

Contract Support
Job ID
213775
Posted
01-Apr-2025
Role type
Full-time
Areas of Interest
Administrative, Engineering/Maintenance, Facilities Management
Location(s)
Parramatta - New South Wales - Australia
**Expression of Interest opportunity - based in Parramatta**
**Well remunerated role with flexibility**
**Exciting new GWS client - Financial technology client with global platform**
Are you passionate, driven and looking to make an impact in a supportive environment? At CBRE, we celebrate diversity, equity, and inclusion, and we invite you to be part of our dynamic team!
We are seeking an engaging individual to join the team in a contract support position. As the vital glue that holds the team together, this role offers a fantastic chance to carve out your career in the direction you choose. Whether you aspire to excel in facilities management, lead an operations team, pursue a career in finance, or succeed in this supportive role whilst managing your own priorities, this position will offer you that.
In this position as Contract Support, you will be part of a contract support team and provide comprehensive, flexible administrative support.
**Here is a snapshot of your day:**
Support a positive workplace by managing sickness, absence reporting, and holiday tracking.
Handle timesheets and expenses with care and precision.
Maintain comprehensive people records, including training and onboarding for new starters.
Ensure our commitment to quality, health, safety, and environment (QHSE) is upheld.
Facilitate meaningful Supplier Management reviews.
Keep our shared drive and client electronic records organized and current.
Safeguard the integrity of financial transactions.
Ensure compliance in Work in Progress (WIP) management, focusing on Preventative Maintenance.
Create accurate purchase orders for sub-contractors and process invoicing efficiently.
Drive initiatives for Preventative Maintenance compliance.
Gain familiarity with daily operations and contract scope to enhance team efficiency.
Provide training and support to your team.
Foster strong relationships with colleagues and clients.
Assist in compiling the Site/Area Monthly Contract Review Pack, showcasing our achievements.
Actively identify and implement innovative solutions across the contract.
Manage the ordering of materials, parts, and PPE with attention to detail.
**About you:**
Attention to detail and strong organizational skills.
A proactive, adaptable approach to problem-solving.
Excellent communication and relationship-building abilities.
Experience with administrative systems
Ideal candidate will have basic understanding of contract terms, project management, and maintenance processes and knowledge of Simpro or Mysupplier.
**What is in it for you?**
Flexible work options to support your work/life balance.
Opportunities for professional development and career advancement.
A range of benefits focused on health, wellbeing, and community engagement.
If you're ready to shape your career in a vibrant academic setting where your contributions matter, now is your opportunity to share your CV.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.
 

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