129 Service Technician jobs in Australia

**Build a career with confidence**
Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
**About the role**
At Carrier, we believe in giving our technicians the autonomy to take ownership of their work and make a real impact. You won't just be another number - you'll be trusted, supported, and empowered to grow.
We're currently offering opportunities for both general air-conditioning technicians and highly skilled chiller specialists to join our dynamic team. Whether you're experienced with split systems, ducted units, or package systems - or you're keen to develop your expertise in large-scale chilled water applications - we want to hear from you.
While chiller experience is highly regarded, it's not essential. We are more interested in finding the right attitude - someone positive, professional, and ready to learn. As the manufacturer of large chillers, Carrier offers unmatched in-house expertise and comprehensive training. For the right candidate, this is an exciting opportunity to become an expert in chilled water systems and elevate your HVAC career.
If you're a productive, personable, and professional technician looking to break away from the pack and build your skills with the best in the business - we'd love to welcome you to the Carrier team.
**Key Responsibilities:**
+ Hands-on exposure to cutting-edge Chillers and Building Management Systems (BMS), with access to industry-leading in-house product training to keep you at the forefront of HVAC innovation.
+ Be part of a tight-knit, high-performing local team with a clear vision for growth - your contributions will be seen, valued, and make a real impact.
+ Thrive in a culture that places a relentless focus on quality, delivery excellence, and exceeding customer expectations at every touchpoint.
+ Get involved in driving sales, expanding our market presence, and contributing directly to the growth and profitability of the business - your work fuels our success.
+ Deliver expert on-site field service, supporting customers through installation, upgrades, maintenance, troubleshooting, and repairs - all while building trust and ensuring our equipment performs at its peak.
**Requirements:**
We're looking for someone who brings more than just skills - we're after the right attitude and mindset to thrive in a fast-paced, supportive environment. Ideally, you'll have:
+ A self-motivated, proactive, and professional approach - you take pride in being punctual, well-presented, and always bring a "can-do" attitude to the job.
+ The ability to work independently while still being a valuable part of a tight-knit, collaborative team.
+ Solid experience with HVAC systems, along with a strong understanding of components and servicing - chiller experience is a big plus and will be highly regarded.
+ A Certificate III in Air Conditioning and Refrigeration along with a valid ARCTick Licence.
+ A current air-conditioning and refrigeration licence.
+ A valid Australian driver's licence, ready to get you where you need to be.
**Why Carrier?**
+ Plan and manage your own week - take control of your schedule, including off-site requirements and customer visits.
+ Own your sites - get assigned dedicated sites you can make your own, allowing you to build strong relationships and truly understand each system inside and out.
+ Work alongside expert chiller technicians - learn from the best in the business
+ Opportunities to earn extra through:
+ Participation in the on-call roster
+ Overtime work available
+ Brand new, fully equipped company vehicle provided.
+ Ongoing training opportunities, including interstate and overseas training on Carrier's latest chiller technologies.
+ Monthly performance incentives and bonuses.
+ Opportunities for travel and away work, depending on project needs.
**Our commitment to you**
Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better.
This is _The Carrier Way_ .
Join us and make a difference.
Apply Now!
**Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
**Job Applicant's Privacy Notice:**
Click on this link ( to read the Job Applicant's Privacy Notice

It's not just about your career or job title. It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
Key activities may include:
+ Overhaul, repair and test all products in accordance with the relevant drawings, task instructions, HSE requirements, Quality requirements, and test specifications/procedures;
+ Record all outcomes and sign/date all appropriate task and test specific documentation, during and at the completion of testing of finished assemblies/products;
+ Identify all products tested to indicate tested status, i.e. Batch No. and Serial Number stamped on body or product, after passing all tests;
+ Promptly advise the Lead Service Technician of any inaccuracies in Test Specifications and Drawings, or problems being experienced in achieving the desired outcomes and results;
+ Promptly advise the Lead Service Technician of the non-conformance of any components, tooling or equipment considered to be unsuitable for assembly and/or service;
+ Recommend to the Lead Service Technician via a design change request form, product design changes if these are thought to improve quality or performance of the product;
+ Ensure that all customer goods, inventory stock, tooling and equipment are identified appropriately, and any expiration and/or service dates are compliant; initiating escalation where necessary;
+ Ensure the working environment is maintained in a clean and safe condition at all times;
+ Clean and maintain tooling, plant and equipment as required to ensure proper and safe functioning;
+ Devote and develop the best available skills to the interests and business of the Company to promote an image of professionalism, efficiency and courtesy to Customers, suppliers and other business associates, and other employees of the Company;
+ Actively participate towards the achievement of Branch performance goals, delivery timeframes and customer satisfaction;
+ Actively participate in team meetings;
+ Undertake any reasonable duties as may be required to support operational and business requirements;
+ May be required to work outside of normal working hours or additional hours to support operational requirements;
+ Domestic or International travel may be required; and
+ And any other duties directed by your manager.
Qualifications and Skills
Essential
+ Overhaul, repair and testing of mechanical components using all types of hand, electric and pneumatic tools;
+ High level of pneumatic and hydraulic systems knowledge;
+ and Accuracy of documentation including critical measurements and reports
Desirable
+ High level of knowledge with respect to overhaul, repairing and testing of our components/products;
+ High level of air compressor knowledge - reciprocating and screw type;
+ Previous Rollingstock maintenance experience, particularly locomotive, passenger and freight pneumatic
+ and electro pneumatic braking systems; and Trade qualification.
**Who are we?**
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Toro Australia is excited to announce an open position for Service Technician to join our Equipment team in Brisbane, QLD. Reporting to the Service Manager, Equipment, this role involves the mechanical aspects of repairing, maintaining, and servicing turf maintenance-related equipment within a specified region, contributing to our expansive national network.
What Will You Do?
+ Cylinder sharpening and Cutting unit setup.
+ Adhere to OEM guidelines to build new equipment fit for customer use effectively.
+ Coordinating and performing various mechanical tasks involved in repairing, maintaining, and servicing turf maintenance-related equipment.
+ Establishing professional working relationships with customers.
+ Establishing and maintaining relevant service-related information.
What Do You Need?
+ Excellent self-organizational and customer service skills.
+ A keen eye for detail and a willingness to learn new skills.
+ Experience in maintaining hydraulic, electric, and mobile plant equipment, with a strong base of diagnostic skills.
+ Proven experience or understanding of turf or turf machinery maintenance will be highly regarded.
We welcome applications from candidates of all backgrounds, abilities, and experiences. Join Toro, where diversity is celebrated, and inclusion is fundamental.
Who Are We?
Toro is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, underground utility construction, rental and specialty construction, and irrigation solutions. You'll enjoy a workplace founded on ideals. Where people and performance are valued equally. Where ethics are a way of life. Where relationships thrive on trust and respect.
How To Apply?
Should you wish to join a market leading company with strong 'People Values' and believe you have the necessary skills to succeed please apply to the Human Resources department via the website toro.com.au/jobs-at-toro.Only shortlisted candidates will be contacted.

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Xylem is in the market for a **Service Technician** with a trade background as a Fitter, Mechanic, Electrician, or similar to work in our **Mt Isa** workshop. We welcome all candidates as diversity is one of the most critical drivers of progress. You would be part of a team that will assist and repair Xylem equipment.
Trades People will have a trade qualification, and Trades Assists a mechanical mindset; and a willingness to learn, live by our "Accept Only Zero" safety culture, and be a team player.
The role:
+ Complete routine & emergency assessment and service/repair on our pumps and rental fleet across our leading brands in our service workshop.
+ Clean, strip, and overhaul customer pump sets and products.
+ Read, interpret, and retain, instructions and technical drawings.
+ Inspect and test products before dispatch.
+ Provide timely and accurate advice and support to employees and customers on service, workshop, and product-related issues both orally and in writing.
+ Maintain all relevant documentation and reports for work undertaken.
About you:
+ Strong mechanical aptitude, and interest in developing your skills.
+ Role would suit people from fitter and turner, mech fitter, mechanic, small engine mechanic, or electrical trades.
+ Great attention to detail and time management skills.
+ Must be a good communicator with a great attitude.
Benefits
+ Training and career development
+ Subsidised Health Insurance
+ Company-funded income protection.
+ Opportunity to make a difference and become part of Xylems volunteer program "Watermark".
Interested and have the right attitude but don't quite have all the requirements? Don't be discouraged as we can train you!
Apply Now to become part of a loyal, hardworking team and join us on our journey to solve water!
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

**Date Posted:**
2025-03-11
**Country:**
Australia
**Location:**
LOC7055: Otis Elevator Company Pty Ltd, L23, 363 George Street, Sydney NSW 2000, Australia
Come and join OTIS today and be part of the Forbes 2024 World's Best Employers!
At Otis, it's our people that make us different. Join the Otis family, where collaboration, innovation, and empowerment help each individual and the company reach new heights.
**About you**
We are looking for **Service Technicians** based in **Sydney CBD, NSW.**
In this role, you will work closely with other Installers, Electricians, Adjusters, Trade Assistants, Field Engineers, and Construction Coordinators.
**Benefits**
+ Competitive package per the EBA
+ Permanent role
+ Join a company focused on safety, quality, and ethics
+ Excellent learning opportunities and career growth?
**Key Responsibilities for You**
+ Performs Service and Maintenance work in accordance with relevant job procedures, technical articles, and operations manuals.
+ Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators, including Re-roping, Hoisting, and Rigging.
+ Identify process improvement opportunities and help facilitate continuous improvement to satisfy customers.
+ Electrical and Mechanical training for apprentices and subcontractors.
+ Perform Upgrades and Repair work in accordance with all relevant Codes, including SAA Lift Code AS1735, and in accordance with the relevant Award and /or Enterprise Bargaining Agreement.
+ Liaise with customers and submit leads using Otis-provided applications.
+ Standby and attend after-call-back coverage?
**Key working relationships - Internal and External**
+ Works closely with the Field Engineers, Service Mechanics, and Branch and Operations Managers.
+ Liaises with functional management at other Otis entities and headquarters.
+ Represents the Company's relationships with major customers, suppliers, and the public.
+ Sales Team: Sales Account Representatives, Managers, and Coordinators (where relevant).
+ External stakeholders include Customers, Building Owners, Managers, Independent and Government Agencies, Unions, Consultants, and Suppliers?
**What You Will Need To Be Successful**
+ Have Electrical and/or Fitter qualifications relevant to the role and a lift apprenticeship or other industry-accredited training program (desirable)
+ Minimum two (2) to five (5) years' experience within the Lift Industry.
+ Extensive Electrical and Mechanical knowledge across large equipment and the ability to perform knowledge transfer.
+ Ability to work at heights and hold a valid driver's license
+ Demonstrated fault-finding and problem-solving skills.
+ Strong English language skills, both verbal and written
+ Intermediate knowledge and experience using technology, including mobile communications, applications, and other computer-based systems (Word, Excel, Email, Internet).
+ Highly organized, structured, able to handle multiple tasks and competing priorities.
+ Has attention to detail and is results-driven.
Join us today and help us build what's next
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge?
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

**Creating Peace of Mind by Pioneering Safety and Security**
_At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world._
**The Company**
Ready to join a dynamic, growing team that is part of an innovative and market leading global organisation? Want to be part of one of Australia's largest access and security specialists with over 60 years of experience that is pioneering new technologies around the country? API, an Allegion company, is one of Australia's leading access and security providers, working with key, blue-chip companies developing seamless solutions to sometimes complex access problems. Join a company that is focused on career and technology development, who specialise in Masterkey Systems, Access Control, and Electronic Locking Solutions.
**Locksmiths / Service Technician for our API Access and Security Team in the Belmont, WA.**
API Access and Security is Australia's only true national mobile locksmiths with branches located in all major capitals. API prides itself on superior service levels at competitive prices. API are commercial locksmiths and specialise in Masterkey Systems, Safes, Access Control, and Electronic Keying.
**What will make you succeed in this role?**
+ Installs, services, and repairs various types of locks and security devices.
+ Installs and repairs door hardware and hydraulic closing fixtures.
+ Safe repairs & servicing.
+ Disassembles locks; repairs and replaces worn tumblers, springs, and other parts.
+ Troubleshoots, repairs, and maintain both mechanical locking and electronic access control systems.
+ Maintain & update customers keying and maintenance records.
+ After Hours on a rotating roster.
+ Victoria Security Licence
+ Working with Children's.
+ Construction Card (white card).
Motivated customer focused, responsive Service Technician required to join our WA team.
**The Benefits:**
+ Join a stable global company and work with a supportive team
+ Service vehicle, mobile phone, iPad supplied
+ Great opportunities for learning and development
+ Interesting & varied work - Welcoming & collaborative team
Don't miss this outstanding opportunity to join a true global leader!
**Working Environment**
National, highly interactive, multi-disciplined team. Fast paced requiring a high degree of flexibility and technical knowledge. Part of a global network of resources and infrastructure.
**You must be either an Australian citizen or a holder of an Australian Permanent Residency Visa.**
**We Celebrate Who We Are!**
Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team ( ) .
© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland
REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370
Allegion is an equal opportunity and affirmative action employer ( Policy
**We are Allegion.**
A team of experts.
United under a common desire;
Protect today innovate for tomorrow.
And never settle for the status quo.
We believe in anticipating opportunities
by sharpening our skills
and finding new answers
through collaboration.
We believe in a safer, more secure world.
We believe in providing peace of mind.
We believe in being true to ourselves and to those
who trust-in our protection.
We are many. We are one.
**We are Allegion.**

Toro Australia is thrilled to offer an exciting opportunity for a skilled Field Service Technician to join our Equipment team in Braeside, VIC. Reporting to the Service Manager, Equipment, this role will be responsible for the mechanical work involved in repair, maintenance and servicing of turf maintenance related equipment within a nominated region in support of a wider national network.
What Will You Do?
+ Effectively managing field service priorities and schedules.
+ Ensuring our service fleet vehicle's safety, cleanliness, and proper resourcing.
+ Coordinating and performing various mechanical tasks in repairing, maintaining, and servicing turf maintenance-related equipment.
+ Establishing and maintaining relevant service-related information.
+ Providing product service training to clients as required.
+ Build and maintain a customer base to promote the ongoing financial growth of the Service Centre.
+ Participating in regular internal product-based training to meet and exceed OEM service standards.
What Do You Need?
+ Ability to work independently and in a team environment
+ Experience in the maintenance and repair of mobile equipment, including hydraulic and electrical systems, diesel and petrol engines
+ Ability to use test and diagnostic equipment to determine the cause of mechanical or electrical problems
+ Strong interpersonal and communication skills and the ability to establish effective business relationships with internal and external customers
+ A valid Australian Motor Vehicle License
We encourage applications from candidates of all backgrounds, abilities, and experiences. At our company, diversity is celebrated, and we are committed to creating an inclusive workplace where everyone feels valued and respected.
Who Are We?
Toro is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, underground utility construction, rental and specialty construction, and irrigation solutions. You'll enjoy a workplace founded on ideals. Where people and performance are valued equally. Where ethics are a way of life. Where relationships thrive on trust and respect.
How To Apply?
Please note that we commence shortlisting candidates as soon as possible and as such early submission of your application is encouraged to ensure you don't miss out on this great opportunity.
Should you wish to join a market leading company with strong 'People Values' and believe you have the necessary skills to succeed please apply to the Human Resources department via our careers page shortlisted candidates will be contacted.

Toro Australia is thrilled to offer an exciting opportunity for a skilled Field Service Technician to join our Equipment team in Brisbane, QLD.
Reporting to the Service Manager, Equipment, this role will be responsible for the mechanical work involved in repair, maintenance and servicing of turf maintenance related equipment within a nominated region in support of a wider national network.
What Will You Do?
+ Effectively managing field service priorities and schedules.
+ Ensuring our service fleet vehicle's safety, cleanliness, and proper resourcing.
+ Coordinating and performing various mechanical tasks in repairing, maintaining, and servicing turf maintenance-related equipment.
+ Establishing and maintaining relevant service-related information.
+ Providing product service training to clients as required.
+ Build and maintain a customer base to promote the ongoing financial growth of the Service Centre.
+ Participating in regular internal product-based training to meet and exceed OEM service standards.
What Do You Need?
+ Ability to work independently and in a team environment
+ Experience in the maintenance and repair of mobile equipment, including hydraulic and electrical systems, diesel and petrol engines
+ Ability to use test and diagnostic equipment to determine the cause of mechanical or electrical problems
+ Strong interpersonal and communication skills and the ability to establish effective business relationships with internal and external customers
+ A valid Australian Motor Vehicle License
We encourage applications from candidates of all backgrounds, abilities, and experiences. At our company, diversity is celebrated, and we are committed to creating an inclusive workplace where everyone feels valued and respected.
Who Are We?
Toro is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, underground utility construction, rental and specialty construction, and irrigation solutions. You'll enjoy a workplace founded on ideals. Where people and performance are valued equally. Where ethics are a way of life. Where relationships thrive on trust and respect.
How To Apply?
Should you wish to join a market leading company with strong 'People Values' and believe you have the necessary skills to succeed please apply to the Human Resources department via the website toro.com.au/jobs-at-toro. Only shortlisted candidates will be contacted.

**About JLG, an Oshkosh company**
**JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products-including mobile elevating work platforms, telehandlers, utility vehicles and accessories-can be found all over the world.**
The Field Service Technician role is responsible for attending to customer premises to carry out servicing, inspections, breakdown support and repairs to access equipment including elevating work platforms, lighting towers and telehandlers.
The Field Service Technician is responsible for providing a superior level of customer service and liaise with internal and external stakeholders to ensure the customer needs are met within their given region.
**ESSENTIAL DUTIES AND RESPONSIBILITIES:**
These duties are not meant to be all-inclusive and other duties may be assigned.
+ Carry out inspections, servicing and repairs of equipment with a focus on elevating work platforms, telehandlers and lighting towers. May work with other types of equipment on occasion such as hydraulic hoses, small diesel engines, etc
+ When attending to customer's sites make every effort to repair machines on site limiting the need to transport the machines off site
+ Be available to travel including overnight accommodation when requested
+ Responsible for completing all appropriate paperwork and inspection forms required by JLG policy, ANZ Standards and customer and/or site requirements in a timely manner
+ Responsible for notifying the Field Service Coordinator if repairs or services can't be completed during visit and the reason why, where required providing information for the ability to provide the customer a quote
+ Providing a superior level of customer service
+ Liaising with technical support including the interpretation of manuals where required
+ Conduct van audits and stock takes
+ General administrative duties relevant to the role including entering accurate job notes
+ Generating sales and service leads where possible and collaborating with the team
+ Maintain personal retail labour utilization rates as per target
+ Be able to contact or visit customer sites to generate additional service work as required and in consultation with the Field Service Coordinator.
+ As a Field Service Technician, you are also required to carry out general duties from time to time as requested by management
**MINIMUM QUALIFICATIONS:**
+ Previous experience in a similar role - experience with mechanical, hydraulic and electrical advantageous
+ Ability to effectively communicate both written and verbal
+ Ability to establish rapport with internal and external customers
+ Drivers licence
+ Proficient Language, Literacy and Numeracy including the ability to write job notes, read safety information, machine manuals and street signs and understand basic numeracy such as time, parts numbers and quantities
+ Ability to travel 25%
**PREFERRED QUALIFICATIONS:**
+ Trade qualification in elevating work platform technology, heavy vehicle, diesel, automotive, auto electrical or related field
+ Strong organizational skills with exceptional follow through and attention to detail.
+ Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.
+ Ability to work in a fast-paced environment where requirements are constantly changing.
+ Experience and proficiency with various web-based software applications that allow for transferrable skills to adequately use our Baseplan system and email
+ Working at heights license