17 General Manager jobs in Australia

About us

At JDL Strategies, we have been helping Australians build wealth through smart property investment for over 30 years. With billions in transactions facilitated, our mission is clear: to raise financial intelligence and deliver tailored strategies that create long-term financial freedom. We combine property, finance, education, and technology through our proprietary WealthGoal software, providing clients with an unmatched investment experience.



The role

We are seeking a highly driven General Manager to oversee our operations and play a pivotal role in the company’s next stage of growth. Reporting directly to the Chief Operating Officer (COO), you will manage cross-functional teams and ensure seamless delivery of services that empower our clients to invest with confidence.



Key responsibilities

• Lead and supervise the Sales, Finance, Client Services, Software, and Marketing teams.

• Ensure alignment between finance, investment strategy, education, and technology for integrated client outcomes.

• Drive operational excellence, implementing KPIs and reporting frameworks across the business.

• Collaborate with senior leadership (COO, CEO, CFO) to set and achieve strategic goals.

• Champion innovation and continuous improvement to maintain our market-leading edge.



What we’re looking for

• Proven senior leadership experience, ideally as a GM or COO in property, investment, or financial services.

• Strong operational management skills with the ability to align multiple departments toward common goals.

• A results-driven mindset with a track record of delivering sustainable growth.

• Excellent communication and leadership skills, with the ability to inspire and mentor teams.

• Familiarity with financial or property management software will be highly regarded.



What we offer

• Competitive salary: $135,000 – $150,000 + Super.

• Performance-based incentives linked to strategic KPIs.

• A leadership role in a purpose-driven company that changes lives through property investment.

• Ongoing professional development and career growth opportunities.

The Inchcolm is part of Ode Hotels, a boutique luxury collection of heritage-style hotels proudly operating under EVT. Being part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you’re seeking to create wow-factor moments that leave a lasting impression, you’ve come to the right place.
 
About EVT:  
As market-leading experience creators, we bring to life some of the most recognisable brands in entertainment, ventures and travel. Our portfolio includes:
•    140+ entertainment experiences such as Event Cinemas & Moonlight Cinemas
•    150 award-winning restaurants and bars
•    80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection, Thredbo and more
•    A ~$2.3B property and hotel management portfolio

About Ode Hotels & The Inchcolm: 
Ode Hotels is a curated collection of boutique luxury properties that celebrate character, heritage and locally immersive experiences. Each hotel delivers its own distinct personality, while sharing a collective commitment to design, service, storytelling and commercial performance.
The Inchcolm embodies this philosophy perfectly, elevated, intimate, and unapologetically individual. It blends luxury, urban sophistication and social vibrancy to create an unforgettable guest experience.

About the Role 
As General Manager, you’ll be the chief host, brand ambassador, experience-creator, and Daymaker of your property. You’ll lead with presence, visibility, and approachability—especially during peak periods—ensuring smooth operations and meaningful impact on guests, team members, and the local community. You’ll champion our people brand, ELEVATE, driving a culture of empowerment, possibilities, and community while delivering on our commercial goals.
 
Key Responsibilities: 
•    Align all operations with EVT’s Vision, Goals, Purpose and Values
•    Lead a high-performing team culture focused on engagement, development and retention
•    Deliver exceptional customer service and elevate guest experiences
•    Drive revenue growth ahead of market, with a focus on rooms and occupancy
•    Maximise profitability through cost control and strategic pricing
•    Champion innovation in revenue generation and cost-saving initiatives
•    Apply strategic sales leadership across customer acquisition and management
•    Ensure robust internal controls for financial, stock and security management
•    Interpret and act on budgets, forecasts and P&L reports
•    Build strong relationships with customers, owners, suppliers, community and the EVT Group
•    Respond proactively to feedback across digital and in-person channels
•    Uphold EVT's Code of Ethics, CSR commitments and Work Health & Safety standards 

 Skills & Experience: 
•    Proven experience as a General Manager in the hotel or hospitality industry
•    Strong commercial acumen and entrepreneurial mindset
•    Exceptional leadership and team development capabilities
•    Deep understanding of financial management and operational excellence
•    Ability to innovate, influence and drive change
•    Passion for creating memorable guest experiences and building community
 
Benefits & Perks:  
•    Incredible team member discounts from your first day on-the-job.   
•    50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.   
•    $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.   
•    Awesome winter and summer savings and discounts at Thredbo.   
•    Rapid career growth opportunities through our EVT network.   
•    Local community involvement, volunteering and charitable giving.    
•    Australia and NZ’s largest and most diverse experiences company 
 
Join The Inchcolm and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.  
 
When you click apply you will be directed through to our Job Ad listed on Dayforce which is the platform in place to track all of our applicants when applying for roles with the EVT group. You will be asked to enter in your information and answer some screening questions when applying.

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
We are seeking a dynamic and motivated Assistant Resort Manager to join our team in Marcoola Sunshine Coast. This is a fantastic 'hands on' opportunity for an Rooms-based professional with proven operational knowledge and experience as well as the ability to effectively interact with and service guests. In this role, you will have the opportunity for career progression, through potential increased responsibilities, professional development programs, and leadership opportunities within the organization.
**How You'll Shine**
To be successful in this role, you will have:
+ You will be a Customer Experience superstar with a passion for creating personalised and memorable holiday experiences for our Club Wyndham owners and guests through meaningful conversations
+ Proven experience in leading and engaging a driven team to provide an optimal Customer Experience in a resort environment
+ Operational knowledge and experience in all hotel departments with a strong focus on rooms divisions
+ Ability to build strong relationships with key internal and external stakeholders
+ Eye for detail and an analytical mind
+ Ability to assist in developing budgets and make sound decisions to ensure the hotel operates efficiently
+ Effective leadership, organisational and interpersonal communication skills
+ An open door policy with the ability to train, coach, counsel and develop employees
**How You'll Be Rewarded**
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ Professional development funding and career progression
+ Discounted hotel stays across Australia, Fiji, New Zealand
+ Subsidised private health cover upon successful completion of probation
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Area General Manager - Victoria**
**Travel + Leisure Co.**
**Location: Wyndham Hotel Melbourne (Base Location)**
Travel + Leisure Co. is seeking an experienced **Area General Manager** to oversee our Victorian portfolio of **10 hotels and resorts** . Based at **Wyndham Hotel Melbourne** , this leadership role is pivotal in driving operational excellence, guest experience, financial performance, and brand standards across our network.
**How You'll Shine:**
+ Lead and support a portfolio of **10 properties** , with General Managers reporting directly to you.
+ Deliver Travel + Leisure Co.'s key pillars: exceptional guest experience, strong financial performance, health and safety compliance, and consistent brand execution.
+ Partner with the Southern Region leadership team to drive innovation and deliver on strategic projects.
+ Mentor and develop General Managers, building a strong pipeline of future leaders.
+ Represent Travel + Leisure Co. at both regional and group level initiatives.
**Portfolio Includes**
+ Wyndham Hotel Melbourne
+ The Sebel Flinders Lane Melbourne
+ The Sebel Pinnacle Valley Resort
+ Club Wyndham Dinner Plain
+ Club Wyndham Lakes Entrance
+ Ramada by Wyndham Phillip Island
+ Wyndham Resort Torquay
+ Club Wyndham Ballarat
+ The Sebel Creswick
**About You**
We are looking for a dynamic, hands-on leader who thrives on delivering results and developing teams. You will bring:
+ Proven leadership experience in hotel or resort operations (multi-site management highly regarded).
+ Strong financial and commercial acumen.
+ Passion for creating memorable guest experiences.
+ Ability to drive strategic projects and operational improvements.
+ A collaborative leadership style and the ability to inspire others.
**How You'll be Rewarded:**
**What You'll Be Rewarded With**
+ Professional development funding
+ Discounted hotel stays across Australia, NZ, and Fiji
+ Subsidised private health cover*
+ Career growth with a global leader in hospitality
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

General Manager - Allhomes
Job Description
**Company** **Overview**
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
**About** **Domain**
Domain is a leading property marketplace reaching 7 million Australians each month, making it one of the country's most recognised and trusted property platforms. Domain operates the Allhomes and CRE 'commercial real estate' platforms and provides product and solutions to consumers, agents, government and enterprise to digitise every step of the property journey. Learn more about Domain: .
**About the Role**
Under the wing of an experienced Head of Sales, you will have full ownership and strategic leadership of our AllHomes business in ACT - Canberra's leading online property marketplace and print magazine.
As a hybrid General Manager / Sales Director, you will have direct leadership of the Sales function, as well as dotted lines to 5 cross-functional Leaders across Product, Marketing, Editorial, Technology and Office Manager, spanning an overall headcount of approximately 40 across the business. Your ability to build and drive strategy, maximise revenue across the AllHomes digital and print products, and strike a balance between remaining agile and innovative whilst also navigating the wider Domain business, will be key to cementing Domain as an embedded solution and valuable business partner across the ACT region.
_This is a unique opportunity to build on a well-established brand that is already the local market leader, shape a fantastic culture, and (on a personal level) become a true ambassador and figurehead in the ACT Real Estate industry._ _With high visibility into ELT, you'll have the ability to make a significant strategic financial impact whilst retaining the customer-facing and hands-on style that our customers know and love._
Location: Canberra, ACT.
**Why Join Us:**
We're the right size business for you to make a real impact, with a workplace culture where you can be you. Perks of the role include:
+ Our much-loved approach to flexible hybrid working;
+ Mentoring and leadership programs, with access to Learning & Development tools;
+ First rate parental leave and support for working parents;
+ Regular social events including our famous Innovation Days.
**In a typical day you can expect to:**
+ Lead the development and execution of overall strategy for the AllHomes business - building revenue budgets, setting agendas and promoting collaboration towards big picture goals.
+ Build strategic and operational capabilities across a team of Functional Leads to increase efficiency, effectiveness and quality across all key areas.
+ Retain and grow revenue and improve product adoption across digital, print and Saas solutions to achieve performance targets.
+ Create a dynamic and engaged culture across the Sales and wider AllHomes business.
+ Present key updates, strategies and sales reports to ELT.
+ Think outside the box and work with internal teams to identify new opportunities in the market to accelerate revenue growth or mitigate losses, clearing any roadblocks to allow them to focus on what they do best.
+ Attend industry events and key client functions, with a commitment to being a recognised and trusted figurehead in the region.
**Our Ideal Person:**
ESSENTIALS **:**
+ Circa 6+ years of Senior Sales / Director level experience
+ Experience in both building and driving strategy.
+ Cross-functional leadership experience across total headcounts of 10-50.
+ Strong understanding of either Real Estate or Digital trends.
+ Ability to travel interstate on a quarterly basis.
+ Experience with diverse product suites.
+ Excellent financial acumen - P&Ls and forecasting.
+ Results driven, creative and strategic thinker with a hands-on approach.
NICE TO HAVES **:**
+ A mix of Sales Leadership and GM experience is HIGHLY PREFERRED.
+ A background within Real Estate, Digital, SAAS or listings platforms.
**Who We Are**
Domain Group is a leading Australian property marketplace made-up of a portfolio of brands across data insights, products and technology solutions. Headquartered in Sydney, we are a group of over 1200 passionate and innovative tech professionals united in our purpose to inspire confidence in life's property decisions, providing a one-stop-shop of solutions found only on Domain.
As we change the way people engage with property, we need diverse thinkers to help us.
**What's Next?**
We'll give your application the thoughtful attention it deserves and get back to you as soon as possible. If there's a match, one of our recruitment consultants will reach out-so keep your phone handy! We're genuinely excited about the chance to work together and make a meaningful impact.
Apply now to help us drive progress in diversity, equity, and inclusion. We are devoted to fostering a diverse and supportive work environment and warmly welcome applications from Aboriginal and Torres Strait Islander peoples. If you have any accessibility needs or require accommodations during the application process, please let us know, and we will ensure you receive the support you need.
**Equity, Diversity & Inclusion**
Domain Group is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).
We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we're here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at or leave a message on and we will get back to you.
back to you.
CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling or by sending an email to .

QT Canberra is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.  
  
About EVT  
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.   
  
About QT
QT Hotels & Resorts is EVT’s premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore. Pioneers behind the philosophy of ‘expect the unexpected’, every property delivers an experience that combines local influence with QT’s signature quirk. And our people? With personalities as diverse as each property, individuality is more than encouraged.  

About the Role
QT Canberra is no ordinary hotel - it’s a stage where culture meets politics, and charisma is the currency. In the heart of New Acton, we’re seeking a passionate and dynamic General Manager to lead the charge. As the property’s chief host, brand ambassador, and experience creator, you’ll be present, visible, and engaged. Bringing to life a space where familiar faces grace our walls and unexpected moments unfold nightly. 

This role is central to realising and sustaining EVT’s Hospitality commercial objectives and people-focused values. You’ll drive performance, foster a high-energy culture, and lead with purpose—delivering exceptional service while growing revenue and maintaining operational excellence. QT Canberra is more than just a hotel, it’s where work and play find perfect accord. If you’re ready to surprise even our most seasoned guests and lead a team that thrives on flair, this could be the next role for you.

Skills & Experience 
•    8+ years of proven experience in a GM or similar role coming from either branded or highly regarded independent hotels.
•    Strong sales and operational background with a track record of achieving revenue growth and profitability. 
•    Deep understanding of operational frameworks, risk mitigation, and WH&S compliance. 
•    Exceptional interpersonal skills with the ability to be present, visible, and approachable across all areas of the business. 
•    Demonstrated ability to build and lead high-performing teams, drive engagement, and develop talent. 
•    Experience in managing budgets, forecasts, and Profit & Loss reports with strategic insight. 
•    Strong sales and customer experience mindset, with the ability to act as brand ambassador and chief host. 
•    Ability to foster community relationships and maintain strong stakeholder networks. 
•    Comfortable driving innovation and continuous improvement across service and operations. 
•    Committed to upholding company values, ethical standards, and corporate social responsibility.

Key Accountabilities
•    Lead hotel operations in alignment with EVT’s Vision, Goals, Purpose and Values. 
•    Role model company policies with a strong focus on safety, compliance, and risk mitigation. 
•    Drive revenue growth, market share, and profitability through strategic leadership. 
•    Build a high-performing, engaged team culture focused on development and retention. 
•    Deliver exceptional guest experiences and respond proactively to feedback. 
•    Oversee financial performance, including budgets, forecasts, and cost control. 
•    Champion innovation through new revenue and efficiency initiatives. 
•    Maintain strong relationships with guests, team members, owners, and the local community.
•    Maximise asset value through effective use of physical space and operational excellence. 
•    Uphold EVT’s ethical and business standards, CSR commitments, and workplace values.

Benefits & Perks     
•    Incredible team member discounts from your first day on-the-job.    
•    50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.    
•    $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.    
•    Awesome winter and summer savings and discounts at Thredbo.    
•    Rapid career growth opportunities through our EVT network.    
•    Local community involvement, volunteering and charitable giving.    
•    Australia and NZ’s largest and most diverse experiences company  
  
  
Join QT Canberra and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.   
 
When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better. 
 

Rydges Ringwood is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.  

About EVT:  

As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.   

About Rydges

Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest’s stay. 

About the Role

This role would be ideal for someone who is looking for their first General Manager position and looking to move up from senior hotel management role. The 103 key Rydges Ringwood is the gateway to Melbourne’s East, the Yarra Valley, and surrounds, perfectly situated for both business and leisure stays.

We are seeking a passionate and dynamic person to lead the hotel operation. This role is central to realising and sustaining EVT’s Hospitality commercial objectives and people-focused values. As the property’s chief host, brand ambassador, and experience creator, you’ll be present, visible, and engaged. You’ll drive performance, foster a high-energy culture, and lead with purpose, delivering exceptional service while growing revenue and maintaining operational excellence.

This is an amazing opportunity to move into a GM role and have the support of the State Manager to mentor, support and develop you.

Skills & Experience  

• Proven experience in a senior role, ideally with a strong Sales and Operational background in hotels.
• Strong sales and operational background with a track record of achieving revenue growth and profitability.
• Deep understanding of operational frameworks, risk mitigation, and WH&S compliance.
• Exceptional interpersonal skills with the ability to be present, visible, and approachable across all areas of the business.
• Demonstrated ability to build and lead high-performing teams, drive engagement, and develop talent.
• Experience in managing budgets, forecasts, and Profit & Loss reports with strategic insight.
• Strong sales and customer experience mindset, with the ability to act as brand ambassador and chief host.
• Ability to foster community relationships and maintain strong stakeholder networks.
• Comfortable driving innovation and continuous improvement across service and operations.
• Committed to upholding company values, ethical standards, and corporate social responsibility.

Key Accountabilities

• Lead hotel operations in alignment with EVT’s Vision, Goals, Purpose and Values.
• Role model company policies with a strong focus on safety, compliance, and risk mitigation.
• Drive revenue growth, market share, and profitability through strategic leadership.
• Build a high-performing, engaged team culture focused on development and retention.
• Deliver exceptional guest experiences and respond proactively to feedback.
• Oversee financial performance, including budgets, forecasts, and cost control.
• Champion innovation through new revenue and efficiency initiatives.
• Maintain strong relationships with guests, team members, owners, and the local community.
• Maximise asset value through effective use of physical space and operational excellence.
• Uphold EVT’s ethical and business standards, CSR commitments, and workplace values.

Benefits & Perks   

• Incredible team member discounts from your first day on-the-job.    

• 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.    

• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.    

• Awesome winter and summer savings and discounts at Thredbo.    

• Rapid career growth opportunities through our EVT network.    

• Local community involvement, volunteering and charitable giving.    

• Australia and NZ’s largest and most diverse experiences company  

Join Rydges Ringwood and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.   

When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better. 

_This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_ .
_By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer_ .
**About Us**
As **Portfolio General Manager** based at Crowne Plaza Sydney Airport, you will put your heart into your two key IHG Hotels & Resorts properties - **Crowne Plaza Sydney Airport and Crowne Plaza Sydney Macquarie Park** **(changing from Franchised to** **Managed** **Hotels in December 2025).** You think about every aspect, from how to build a brilliant team to boosting sales and revenues. Brand standards, marketing, guest satisfaction: they'll all receive your attention. The result? An extraordinary world of comfort that guests remember forever.
Smart, inspirational leadership is a huge part of your role. You'll bring together a diverse team, expertly developing them. With your people skills and enthusiasm, you'll pass on your passion for excellence, encouraging every colleague to achieve their personal best.
Meanwhile, you'll be keeping track of figures and looking for ways to increase revenue. That means analysing financials, forecasting budgets and leading capital plans. You'll also look at the hotel's carbon footprint and take steps to reduce it. You'll care deeply about your hotel - but also the environment. Your interest will extend to the local community and you'll build links within your area. Always the hub of the hotel, you'll be hands-on and trusted.
Crowne Plaza Sydney Airport is perfectly positioned just minutes from Sydney Airport terminals and combines convenience with comfort, catering to business and leisure travellers alike. The hotel offers 252 modern, newly refurbished guest rooms, versatile meeting and event spaces and a range of food and beverage options designed for travellers on the go. With a strong mix of transient, corporate, and airline business, the property is a key player in Sydney's airport hotel market, known for its service excellence and contemporary facilities.
Crowne Plaza Sydney Macquarie Park is located in the heart of one of Sydney's fastest-growing business and technology hubs and is the preferred choice for corporate travellers and conference guests. The hotel features 196 spacious, modern accommodation options as well as flexible meeting and event spaces. Its prime location near major multinational headquarters, Macquarie University, and key transport links positions the property as a leading destination for both short- and long-stay guests.
**Your day to day**
**A little taste of your day-to-day:**
**As General Manager, you will oversee daily operations, ensuring an unforgettable guest experience and a high performing team. While no two days are the same, you will:**
+ **Establish performance and development goals for head of departments, and provide mentoring, coaching and regular feedback to enhance performance.**
+ **Maintain compliance with all required brand and service standards - collaborating with colleagues to exceed guest expectations.**
+ **Build relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities.**
+ **Lead capital plans and asset management initiatives, including working with owners to maintain or improve property's market leadership position.**
+ **Analyse financials to drive revenues, future profitability and maximum return on investment.**
+ **Ensure a safe and secure environment for guests, colleagues and hotel assets while ensuring the hotel complies with health, safety, and regulatory standards.**
+ **Develop programmes and initiatives to increase team engagement and achieve against performance/hotel metrics.**
**What we need from you**
**What we need from you:**
+ **Five to ten years' prior hotel management experience preferably across multiple properties.**
+ **Must speak fluent English.**
+ **Strong commercial acumen and a proven track record in driving financial and operational performance, ideally with solid understanding of local markets.**
+ **Expertise in stakeholder management, fostering key partnerships within the business and local community.**
+ **Capacity to build and lead a high-performing and engaged team and commitment to developing and coaching colleagues.**
+ **Financial acumen and experience with budgeting, forecasting, and P&L management.**
+ **Expertise across all aspects of hotel operations, revenue management, and customer and brand service standards.**
+ **Unrestricted Australian working rights.**
**What we offer**
**What you can expect from us:**
**We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts, and some of the best training in the business.**
**Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.**
**IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.**
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At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Rydges Australia Square is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place. 

About EVT

As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.  

About Rydges

Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest’s stay.

About the Role

Located in the heart of Sydney’s CBD, the recently refurbished Rydges Australia Square is seeking an experienced, passionate and dynamic General Manager to lead the hotel operation. This role is central to realising and sustaining EVT’s commercial objectives and people-focused values. As the property’s chief host, brand ambassador, and experience creator, you’ll be present, visible, and engaged. You’ll drive performance, foster a high-energy culture, and lead with purpose, delivering exceptional service while growing revenue and maintaining operational excellence.

Skills & Experience

• Strong commercial acumen with a track record of achieving revenue growth and profitability.
• Deep understanding of operational frameworks, risk mitigation, and WH&S compliance.
• Exceptional interpersonal skills with the ability to be present, visible, and approachable across all areas of the business.
• Demonstrated ability to build and lead high-performing teams, drive engagement, and develop talent.
• Experience in managing budgets, forecasts, and Profit & Loss reports with strategic insight.
• Strong sales and customer experience mindset, with the ability to act as brand ambassador and chief host.
• Ability to foster community relationships and maintain strong stakeholder networks.
• Comfortable driving innovation and continuous improvement across service and operations.
• Committed to upholding company values, ethical standards, and corporate social responsibility.

Key Accountabilities

• Lead hotel operations in alignment with EVT’s Vision, Goals, Purpose and Values.
• Role model company policies with a strong focus on safety, compliance, and risk mitigation.
• Drive revenue growth, market share, and profitability through strategic leadership.
• Build a high-performing, engaged team culture focused on development and retention.
• Deliver exceptional guest experiences and respond proactively to feedback.
• Oversee financial performance, including budgets, forecasts, and cost control.
• Champion innovation through new revenue and efficiency initiatives.
• Maintain strong relationships with guests, team members, owners, and the local community.
• Maximise asset value through effective use of physical space and operational excellence.
• Uphold EVT’s ethical and business standards, CSR commitments, and workplace values.

Benefits & Perks

• Incredible team member discounts from your first day on-the-job.   
• 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.   
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.   
• Awesome winter and summer savings and discounts at Thredbo.   
• Rapid career growth opportunities through our EVT network.   
• Local community involvement, volunteering and charitable giving.   
• Australia and NZ’s largest and most diverse experiences company.   

Join Rydges Australia Square and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.  

When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.